i look forward to come here , Dr Hartford ( that includes Dr Keonitzer too of course) is the top…read morenotch best dentist office you can imagine, every time i go there i leave with happiness and gratefulness to the service and treatment i get. They are so friendly and most important listen to you to the last minute without interruption. My bridge came out today so i go there and Dr Hartford did a filling on one of the tooth underneath the bridge ( had decay on one of them )and cemented back the same bridge that fell out, i asked him whether i need a new bridge he told no this is still good and no need for a new one. ( saved me approx $4,000) . He could have easily told me i needed new bridge, but his honesty plays big part here and you can feel he is so genuine and not greedy whatsoever. My bridge feels so good and i am very comfortable. I want to thank you again for your excellent work along with the entire staff including Dr Keonitzer. Am glad we have you here to be honest you are the very best. And always feel relaxed to be treated at your dental offices, that includes my entire family of five they all feel the same way. Musa A.

I've been coming to Dr. Hartford's office for my regular cleanings for a while now and I just have…read moreto say this place sets the bar. Every single visit the staff is thorough, friendly, and makes you feel genuinely welcome from the moment you walk in. They don't rush through the cleaning and always make sure everything is done right. But what really makes this place special is Dr. Hartford himself. He always takes the time to stop by during my visit just to check in and ask how things are going. It's a small thing, but it makes such a big difference; it never feels like just another appointment. You feel like an actual person, not just a patient on a schedule.

The admin and dental hygienist team here are the best! So sweet, knowledgeable and helpful. I look…read moreforward to my teeth cleanings shoutout to Tara, Stephanie, Amy, Chantel, and Sophia!!

Amy is amaaaaazing! Thoughtful, detail oriented, patient kind! Need I say more! Entertaining,…read moreand... gives a close to painless experience! Champion

No one likes to go to the dentist! On top of that, the costs are high and insurance (if you're…read morelucky to have any) is sticky to deal with and won't cover all expenses. That said, I like Petaluma Modern Dentistry. The office staff are courteous and friendly. The dentist seems to me to be very knowledgeable and well-trained in the latest technology. The equipment in the office seems to be state-of-the-art, so you know that all has to be reflected in the costs to the customer. The hygienist was also very gentle and friendly. I recommend this business.

It was $400 for them to take an X Ray and only then mention that their specialist only works one…read moreday a month. Sent me home mouth still bleeding and did nothing for me. The first receptionist I talked to was not kind or helpful answering my questions and quickly hung up. Dr. Szutz was friendly but unhelpful.

The best dentist I've ever had, hands down. His expertise and care are unmatched, and all of his…read moreassistants are amazing--so kind, professional, and attentive. I can truly and sincerely recommend him to anyone looking for exceptional dental care. Since he moved to another city, my family has been struggling to find a good dentist, which makes us appreciate him even more. That said, I'm so happy for his new clients and for him because I believe this was decision he need at that time. Thank you, Michael, for the wonderful experience and care you provided us. I'm leaving this review after two years because your impact is unforgettable!

All the latest technology. A great staff. They are knowledgeable, kind, and professional.read more

Was there for check up and cleaning. My hygienist was considerate and attentive. The experience was…read moremuch more comfortable than I expected. And they accept my dental insurance.

Doctor is disrespectful, makes sarcastic jokes at patient expense. What should be combined in one…read moreappt (X-rays, evaluation by dentist, tooth cleaning) is separated into three separate appointments. Long wait times. Dentist literally comments while working on my teeth "my motto is drill, fill, bill, chill." When I don't appreciate his sense of humor he asks me if I have any friends. Made me feel uncomfortable, never coming back.

I was blown away by the whole experience. This place is organized and well run. The people are…read moreso friendly! They have massage chairs in the waiting room, Netflix on the ceiling of the patient care rooms, essential oils, and a bunch of other comfort options. It feels a lot less stressful than all of the other dentists I have been to.

It wasn't just one individual thing. It was many Things that…read moreadded up to dissatisfaction. 1. My first apt. With the dentist went well, except for two things; They had more paperwork than I've ever filled out anywhere. They wanted my ss number too but my dentist retired so i thought this was the new norm. Firstly, It was very inviting as i walked up ,,with a community garden and a banner supporting local kids organizations as well as a massage chair inside. When I was greeted by the dr. She provided aromatherapy, showed me a tv on ceiling, as well as genuine personal care and concern. She suggested a cosmetic procedure. They tested the acids in my mouth and the dentist recc "hello" toothpaste from target. She said it would set the ph so as to not be so acidic. (The ingredients in that toothpaste are toxic. ) my second concern. I looked up what would help naturally and found that bicarbonate was best. 2. Before the next apt. I was bombarded with voice msgs., texts and emails confirming my upcoming apt. Then i was texted and phoned asking if i wanted to come on short notice to be seen where someone had cancelled. As the calls and texts increased, i phoned and asked if they could just text once the day before reminding me. It never stopped; all the texts and asks. 3. When i came to my teeth cleaning, the hygienist was ten min late and her equipment was broken and she asked me to hold it and operate it for her while she cleaned. Then i had to ask for toothbrush, but she was out. There was no floss or paste provided as i was used to my whole life. I tried phoning before next apt. And AI answered and would not let me speak to a human. :-( 4. The next apt with hygienist ,,same thing; late, scattered pre occupied woman; equip not functioning properly and she had a toothbrush only. Bamboo with plastic bristles. 5. The next teeth cleaning apt. It was a temp hired hygienist. She was short, succinct and impersonal. When i asked for a toothbrush she was a bit put off and then rushed out to her next client. No goodbye, didn't know my name, etc. 6. I then, had x-rays, which i got an estimate for, and was told i needed a procedure. The attending dr. (Different than the first) was not clear which teeth and no details were stated in such a way that i could understand. I was given a piece of paper i could not read. She too was succinct and just to the point, impersonal and disconnected from the human connection. (I felt like she was a robot talking to what she thought was a robot. ) 7. Before that, i phoned and asked for an estimate for x rays. I was given an estimate. 8. When i got in i was then told it would cost nothing. They couldn't find nor did they know who gave me the original estimate. Then i was ushered to another back office person and given a large $ estimate. For the next procedure which at this point, did not trust. 9. Meanwhile, the calls n texts and emails never stopped. 10. I came in very nervous to do the procedure based on the care id been given. I expressed that to the person that seated me. She never said, can i get you a glass of water or put your chair back n turn on the tv while i go get someone who can talk to you about your anxiety? no. She left and i never saw her again. 11. Then a different dr than i had seen the first time came in. It was the same expressionless non-concerned woman. She was the one who gave me the sheet of paper instead of an explanation of the sheet which was not readable. She clearly did not have any intention of re-assuring me or listening to me. Instead, the told me how it was and what i could do if i didn't care for it so i got angry at that point. She could not wait to get to her next apt! The business is all about the $. It appears corporate. . They are unorganized and do not listen to their patients needs or concerns. 12. After i left the last time, no one phoned to apologize or ask for feedback for future needs of patients. Sure enough, i found a person dentist that charged $200 instead of $750 for bite guard and turns out i do not have any cavities. They told me i had TWO!!!!! Thank god i trusted my intuition.

Dr. Chavez and his staff were very kind to me. I needed an Oral Surgeon, after having negative…read moreexperiences in the past. Dr. Chavez patiently listened to my concerns and walked me through each step of what he would need to do to prepare my implant (from another Practice) for an implant tooth in a few weeks from my Dentist. Dr. Chavez worked quickly, with a light touch and minor discomfort, and he and his staff both addressed my after care questions completely. I'm so glad I trusted Dr. Chavez and his staff!

An older family member needed a broken tooth extracted. The places recommended by their regular…read moredentist did not have confidence-inspiring reviews, and were recommending add-ons that we were not clear why they were needed. So we decided to call Petaluma Oral Surgery based on Yelp reviews. They were very accommodating. We lucked out with Dr Vicente Chavez having an opening in Petaluma. He fully understood some of the complications this older person had and suggested the best approaches, confirmed the expensive add-ons were not needed. The patient experienced minimal discomfort after a quick procedure, and following their precise instructions was back on track within 3-5 days. Thank you Dr Chavez!

I've had great experiences with the dentists and the hygienists. The front desk on the other…read morehand.....

It's been said often by way brighter and way more successful people than me,.. "you don't get a…read moresecond chance at making a first impression"! Dr. Leah was exemplary in so many ways. She was upbeat thorough,happy, and professional; with a smidge self effacement and totally engaged with who I was and what she and her team could do for me. She listened intently and when she spoke she spoke TO me and not AT me. Her hands were small and strong and we shook on it and said goodbye AND so I signed her up as my Dentist! For a West Coast'R she sure handled her business like a Greenwich CT watch maker! 6 Stars.. PERIOD!