Sales Fit Josh Heald treats his customers like royalty AND like family. He is honest, experienced, and always goes the extra mile. His customer service is beyond excellent. Thank you, Josh & thank you Volcano! read more

AJ was extremely helpful and did an amazing job! if y'all go in make sure you ask for him!

Had to buy some maintenance items dropped in and met a super solid salesman Josh, he Shared some of the benefits of current programs ect and I ended up buying a newer bike! Josh was knowledgeable not overbearing and a good soul to work with. read more

We love this place! Our experience with Josh Heald at Volcano Harley-Davidson was, without a doubt, the best we've ever had at any Harley dealership. From the moment we walked in, Josh made us feel welcome and genuinely cared about making sure we found exactly what we wanted. He went above and beyond to make the entire process smooth, stress-free, and seamless. His professionalism, friendlimess and attention to detail made buying our 2026 Harley Trike an enjoyable experience from start to finish. What truly stood out is that Josh didn't just help us purchase a bike--he made a lasting impression and what feels like a lifelong friendship in the process (and gratefully continues to check in with us). If you're looking for someone who truly puts the customer first, ask for Josh Heald. We couldn't be happier with our experience and highly recommend both Josh and Volcano Harley-Davidson. We will definitely be back! - Reggie & Jelynda read more

Volcano Harley-Davidson - Motorcycle Repair Near Me - Gladstone, Oregon

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I can't say enough great things about my experience with Devin Dyer and the team at Harley-Davidson. From the moment I walked in, Devin made me feel welcome and treated me with genuine respect. He was incredibly knowledgeable, patient, and never made me feel pressured. Instead, he took the time to understand what I was looking for and helped me find the perfect fit. What really stood out was Devin's professionalism and passion for what he does. He made the entire buying process seamless, answered every question honestly, and made sure I was comfortable every step of the way. It's clear he truly cares about his customers and takes pride in delivering an exceptional experience. If you're looking for someone who is trustworthy, transparent, and committed to outstanding customer service, ask for Devin Dyer. He sets the standard for what a sales manager should be. I couldn't be happier with my experience and highly recommend working with him. Five stars! read more

If you find yourself in the business of looking for a bike, Colton Danton is the guy to see. He's a great guy that's been riding Harley's his whole life, and it shows in his knowledge of the bikes. He helped my wife and I purchase our last 3 Harley's, and we wouldn't buy from anyone else. Colton takes a no- pressure approach to helping you find the right bike for you. In buying my last bike, he listened to what I was looking for and suggested test rides on a couple of bikes to see which one was a better fit. He was an advocate for us with Harley management to help get the price within our budget, and we bought the nicest bike I've ever owned. It's no overstatement to say that Colton single handedly made me a loyal Harley customer. Thanks, brother, for all your help. read more

Volcano Harley-Davidson - Motorcycle Repair Near Me - Gladstone, Oregon

Volcano Harley is easy to find and access. The staff are really friendly and knowledgeable. They were gracious enough to host an arm wrestling tournament. You couldn't ask for a cooler venue. This was an awesome experience. read more

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I went with my cousin to look at bikes. And Nate did really well entertaining us through the process. Tarryn also did what he can with the papers too I was told. Ended up trading up to a street glide and man that thing is awesome. Good store to work with can't wait for bike nights. read more

Volcano Harley-Davidson - Street glide - Motorcycle Repair Near Me - Gladstone, Oregon

Truly enjoyed the buying process...my salesman Gary, the sales manager, the negotiation process...no complaints there at all. The following info is why this is a 1 star rating. I was an out of town buyer (Las Vegas) and cash purchased this bike on a business trip. I told EVERYONE that I came into contact with during the sale that I would be back in one month to pick it up and ride it back from Portland to Las Vegas with my wife on the back. I contacted them again the week leading up to my arrival confirming day/time that I would be there...going straight from the airport to the dealership. The bike is a 2024 RG with 1460 miles on it at purchase (It was traded in 8 months prior with 1437 miles). One of the "benefits" claimed for this bike 1460 miles was that it had undergone the 5k service. 1. DELIVERY AND PAPERWORK ISSUES - Picking up a bike that had been paid for a month prior, shouldn't take over two hours to get the bike on the road. It seemed to be a surprise that the bike had already been paid for and the title should have been part of the paperwork packet. NOPE! It seems that having all the conversations of my Saturday arrival, a cash purchase a month earlier was not enough information for them to have the title available and get me on my way. The business office staff doesn't work weekends and the GM didn't seem that he was in charge to be able to make something happen with his staff to be able to get the title to me on delivery (again, not a local buyer but a long distance buyer with a several day trip home planned) so they had to FedEx it to me at one of the hotels I was staying at along my planned route home. Side point to that is that they weren't able to get it out on Monday so I had to drive the information bus on this as well and they finally got it out on Tuesday for Wednesday delivery to the next hotel. 2. MECHANICAL ISSUE - Remember...this bike supposedly had been "gone through" and the 5k service performed...this is the dealer having the bike for 8 months, one of those months the bike paid for and waiting on delivery to me. My wife and I were 250 miles from Portland taking the scenic routes south when we pulled off to see some falls. I noticed in my mirror that the bike started to blow an extreme amount of white smoke. We stopped for about 10 minutes to assess the situation. White smoke not terrible but something wrong...NO CELL SERVICE! How far are we going to have to walk, leaving the bike and our gear to get a signal?? You can imagine the rest of the questions going through our heads. I started the bike back up and no smoke. We rode to where we could get a signal and called Volcano. Service told us that it was a common experience with these engines with condensation in the oil (verified this in online forums). I wanted to take it to the next dealer along our route but was told they couldn't help with that as they were not part of their dealer group. So we kept going, no issues. 3. MECHANICAL ISSUES AGAIN - So the next night we stay in Napa with apparently no issues, feeling good. The next morning we pull out of the hotel and it immediately goes into limp mode...not good. Got it back into the hotel lot, put my wife in an uber to SFO and called a tow company (this is where knowing that I had a HOG membership with the purchase of the bike would have been helpful) $469 and 3 hours later I am finally at a HD dealer to have it looked at. (NOTE: The servicing dealer was amazing. I know that many dealers make traveling riders a priority but they definitely made this event way less painful than it could have been) 4. PRETTY SURE I WAS OUTRIGHT LIED TO - Was told that they were going through the bike before delivery...that the 5k service was done on this bike. Also the recall I asked about was going to be addressed when "they would go through the entire bike". I would say that both of these things are definitely not true. I have a copy of the bikes service history and the 5k service is not listed...the 1k service is but not the 5k. The last service prior to my emergency work was December 11th, 2025 and it was an oil change. The emergency service found 3 service codes that needed two updates and a cam sensor replaced. The air cleaner housing had oil both pooled at the bottom and coating the inside of the housing. So my experience was that they are on top of making the sale happen and once that is done, you are on your own. read more

Volcano Harley-Davidson - Oil in air cleaner housing - Motorcycle Repair Near Me - Gladstone, Oregon

I'm interested in getting a bike so I went down to this location to talk to someone. Nicole helped me and was absolutely amazing. She gave me great info and made me feel really comfortable. I loved her vibe. I will definitely be back to buy my first bike through her. Here's some of the bikes she showed me, both great choices! Thanks Nicole, will be seeing you soon read more

Volcano Harley-Davidson - Motorcycle Repair Near Me - Gladstone, Oregon

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I recently purchased a 2026 Harley Davidson Nightster and worked with Aj. My first experience getting there was very welcoming. Aj was very pleasant to work with. He went through options with me and took his time to understand what I was looking for. He worked with Mr during the whole process. It was awesome to have someone be personable. He made me feel like I was part of the Harley family as soon as we connected. Will definitely be requesting Aj for another bike. read more

Volcano Harley-Davidson - Motorcycle Repair Near Me - Gladstone, Oregon

I'm impressed - the folks at Volcano really make me feel like family. They are welcoming, helpful, and genuinely interested in getting to know me as a person, not just a customer. Thank you to Noah, Clayton, Brandon, Terryn, Mujo, Steve, Luke, Zach, Jay, Reed, Tracy, Matt, Rick, AJ, Nicole, Ashley, Izzy, Destin, Mikayla, Nate, Josh, and everyone else! read more

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i from out of town and a harley owner and i love to stop in and check out other dealerships and purchase a shirt or if something catches my eye. as i walked into the dealrership not one person said hi. as i walked thru the dealership while looking at the motor clothes the ride fit specialist (motor clothes) lady was very rude and short, also while walking thru the dealership checking out the inventory, 3 salesmen wakled passed me without even asking me if i was being helped. this is by far the worst experience i have had with a harley dealership. read more

Recently bought a new Pan-Am ST and had a minor hiccup causing a coolant leak. The service department was right on it. They communicated quickly and proposed a resolution that was very fair. They provided pick up and drop off service and completed the 1st service on the house to make up for the inconvenience. I highly recommend coming here for your Harley needs in the Portland area. They are more than willing to work with you in service to try and make things right should any thing go wrong. read more

I recently purchased a 2025 Lowrider S and Volcano Harley made the process enjoyable from start to finish. I was trying to decide between the Street Bob and the Lowrider S and they were happy to arrange a test ride on both so I could choose. Josh Heald was a fantastic sales guy - there was no pressure and he got me a GREAT deal. I love my new bike and would definitely recommend Volcano Harley! read more

service providers seem to always have some sort of attitude, was sold on an agreement of "lifetime warranty" on tires. 11k mile requirement was a suggestion not a requirement (as said by the guy who sold me the bike). new bike broke down day after 10k service. Supposedly was a loose voltage regulator wire that they had installed prior (faulty part that was swapped out under warranty). I still had to pay a service fee that was not discussed. I was told that the manager would reimburse me with no luck. Only bad attitudes to people who spend good money there. Maybe Steelhead Harley will treat me better next time. read more

I spent months looking for my bike with no luck until Noah got involved. He listened to all my needs and found exactly what I was looking for! If you want a great experience from start to finish call and ask for Noah! read more

Ms. Mikayla B.C., the newest addition to Volcano Harley-Davidson, Gladstone, Oregon. She is new to selling Harleys but has a great foundation as she has an early 80 ShovelHead, that still has the classic kick start (My favorite aspect of vintage Harley bikes!) and newer electric start that was born in a 65 PanHead. Ms. Mikayla B.C. appeared very knowledgeable on the many safety features built into the newer Harley bikes. My past Harley was a 65 PanHead chopper on a straight leg rigid frame with only a rear break, so the new bikes offer a smoother and safer ride, with better breaking power. We spent about 45 minutes walking around and looking at the many new models, as well as, the selection of used bikes on the second floor room behind a closed door. I will say that she demonstrated the many models and options available for a person looking to relive their younger Harley days, on a smooth riding bike with a myriad of options available in the many USA made Harley Davidson bikes that ranged from a full-dressed Heritage Classic to a more sporty Harley Low-Rider! In closing, if you live in the Portland metro area or just passing through I 205 north or south via your current journey take a few moments to stop by one of the larger, Made in USA bike dealers, in the Portland metro area - Volcano Harley-Davidson. I can guarantee that you will not be disappointed. In fact, ask for Ms. Makayla B.C. and you will not be disappointed her knowledge of the many safety features in the new 2026 Harley bikes! If fact, take a few moments to ask about get classic Harley ShovelHead and how it found it way to hey garage. Thanks Makayla B.C. for sharing your most precious gift, your time, as you answered the many questions of an old retired fireman and past 65 PanHead owner, who happened to have a few moments of time to get all his questions answered by a younger knowledgeable and in the most respectful manner, a very attractive Volcano Harley-Davidson salesperson, who will not be disappointed. Respectfully yours, J from Zoe Z's account. read more

Noah is a wonderful sales man. Honest, educated, and helpful, he made the transition of getting a new bike smooth sailing. I highly recommend him read more

I decided to get a couple of Fobs "married" to my motorcycle. Everything was set up. When they said it was done they delivered it. I found out the fobs never did have any batteries so they couldn't have been "married" to my bike yet they are telling me they were "married". Its obvious if the fobs won't start my bike they are not "married". My original Fob starts my bike right away but the two fobs they are suppose to have "married" to my bike won't do anything. They never "married" the fobs to the bike like they claim. I don't know why they didn't do it, I just know those fobs will not start my Motorcycle. So it seem obvious to me that they didn't "marry" the fobs to the bike. So it looks like I ended up paying for service I never received They were really nice to me when I was about to buy a motorcycle but they have turned out to be mean spirited people in my opinion read more

Nicole helped me on Saturday when I was looking for a motorcycle. She was very knowledgeable about the models and had a lot of information.

Just had my 1k tune-up on my 2026 softball. Nik was amazing. My second bike from Volcano HD, never go anywhere else. Everything and everyone was great!!. read more

AJ helped us, he was patient and really helped us along the way. my husband recently purchased a Harley Davidson- first Harley ever. We are very stoked about this new adventure. read more

I started riding about a year ago, and am new to the area. I stopped into Volcano just to look around, Pork Chop and Terryn has been extremely kind and welcoming. They are nothing like the pushy salesman I've experienced in other locations. They feel like people who genuinely love riding, and care about the people they interact with. I have yet to buy anything but I know I'm a forever customer!! read more

Colton Danton is who you want to see when you are looking to purchase a HD. I have purchased 2 Street Glide HD's from him and he is a class act. No pressure and always willing to accommodate. He works for you and gets his best foot forward for a great opportunity to get into a Harley. He is the definition of a professional sales consultant. Bravo and thank you Colton for all you have done and do. The entire team at Volcano Harley Davidson is first class and very welcoming. They even offered to deliver the new bike to my home so they could pick up my trade in. Very accommodating and worked to get the deal done. read more

went for a test ride. smooth experience and there wasn't a high pressure sales attempt at the end. the whole process from arrival, to talking to the staff about the various bikes I was looking at, to getting the bike pulled off the floor and filling out the forms, taking the test ride and hearing the sales pitch was two hours. read more

I have purchased several new Harleys throughout many years of motorcycle ownership. My wife and I decided it was time to look at another bike. The first day we arrived, Josh H. introduced himself as a Fit Specialist. He explained a few ongoing sales promos and stressed that he would do everything he could to help us out. That day, we were just gathering information and looking at the variety of bikes. Josh gave us space, answered our few questions, and we went home to discuss possibilities. When we returned to finalize a purchase, we waited for Josh. He had already earned our trust from the first impression. He continued to be helpful as he also explained where his limitations were. I highly recommend others to work with Josh. Gerald, in parts, was a busy man working by himself during an Open House event. Even with that amount of work, he was pleasant and very professional to work with. I look forward to working with him to acquire more parts/upgrades for my motorcycle. And Mike did a thorough job of explaining the final paperwork, warranties, VIP packages, tire for life, etc. He did not push anything while he was explaining the values of everything we questioned. Now, after the sale, Josh continues to follow up with me as he searches for answers for additional questions. Volcano Harley has definitely got an excellent employee in Josh H. He deserves a 5 star rating read more

Just visiting the PNW and had the opportunity to stop in Volcano HD. Everyone I encountered was warm and friendly, and they had a great selection of new bikes. read more

Great place and nice people. They have many more bikes in stock than I imagined. Glad I came down and thanks to Noah for answering all my random questions before coming. read more

Wow! Love this location. I stopped in and Noah was super helpful!!! He was very friendly and knowledgeable which was amazing! I'm very new to Harley's so I greatly appreciate the expertise, thanks again Noah!!! read more

Big shout out to Noah and Brandon for being the best sales reps I have ever dealt with. I live on the opposite side of the U.S. and they made it so easy to buy. I was at the Eiffel Tower when they made my deal. Definitely recommend. Ps pick up one of those amazing cardigans when you are there. read more

I called in with a few questions and Noah Wats, was amazing. He put my mind at ease and was very informative. He is also really easy to talk to and really empathize with my situation.. would recommend working with him again read more

Had a great experience from the moment I walked through the door. Matt P. warmly greeted me, then we walked around while discussing what I'm looking for in a new motorcycle. As soon as I'm ready to pull the trigger, I'll be back! read more

Volcano Harley is awesome! Mooyo, Clay, Zack, Steve, Scissors, Matt, Nate C, and Jay C have been amazing and truly helped me out with purchasing a bike. Gave me all the information I needed to buy my bike! read more

Excellent staff at this location! I came in and bought my first motorcycle. Steve and the entire team made the process totally seamless. They really try to create a relationship with their customers. I was able to get into a brand new 2025 Harley with 4 miles on it! I'll definitely be stopping in to hang out and chat once I'm able to drive the bike with my permit! They deliver! new riders with no permit or endorsement have no fear! read more

Volcano Harley-Davidson - The new Harley! - Motorcycle Repair Near Me - Gladstone, Oregon

service is without a doubt the absolute worst. tried calling the service desk for a few hours. finally after giving up and asking for a manager I literally overheard him say "get off your damn cell and answer the phone" which tells me that this moron in service simply let calls go to voicemail rather than answering. Even after going to voicemai, the recording then said " the voice mailbox is full and cannot accept any calls, goodbye" click! this place is the worst, it's so incredibly obvious that they couldn't care less. buyer beware. read more

I had a great experience with the salesman, Nate. It wasn't until I started the purchase that I came into problems. In dealing with Mooyo and evaluating the options of trading in or using the Freedom Promise (same dealership and within a year), it came out that the price of a new Low Rider S went up over $10k. They did this to lure me in and try to get more money out of me. Completely shady deal and super shady person. The price was settled the day before and I came in the next day to do all the paperwork. If I could give a 1/2 star or less I would. read more

Well I stopped in because I was just wasting time and I must say this place appears to be well staffed and the employees are friendly and seem knowledgeable. If you're in the area traveling through it would be a great place to stop in and take a break read more

Volcano Harley-Davidson - Luna - Motorcycle Repair Near Me - Gladstone, Oregon

I had an amazing time looking at the inventory at volcano Harley. Ultimately decided to get a 2024 road glide in billiard Gray. The process went smoothly, all thanks to the help of Terryn Caspell. He kept my wife and I well informed throughout the entire process and checked in on us and our children. He stayed way after closing to ensure I was able to take the bike home that night. I will definitely get another bike from volcano Harley and recommend them to anyone I know. read more

Volcano Harley-Davidson - 2024 Harley Davidson Road Glide - Motorcycle Repair Near Me - Gladstone, Oregon

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I wish I could spell the young women's name that helped me, but on the receipt today the initials are KMG. She was friendly & helpful, polite & respectful. She checked in on me once to see if I needed any help, which I appreciated. She was instrumental in finding the right sized patch I needed for a project I'm working on. I just can't say enough good things about my experience today. I felt the prices were high on some of the clothes, I bought a shirt on clearance, and of course the patch. Prices are high everywhere you go. Thanks KMG! read more

Volcano Harley-Davidson - Motorcycle Repair Near Me - Gladstone, Oregon