I brought my car here because they work with Toyota of Redlands. Joe took care of me answered all…read moremy questions and made sure my vehicle was good to go. He even made sure my car received OEM parts! And the front office answered all my questions even when there was a change with insurance companies. Thank you guys again for taking great care of my car and for the great service! I would recommend this company for repairs. Thanks again.

Made an appointment to get a quote for a dent in my vehicle. I have never been to this location, so…read moreI wasn't sure where to go. I walked into the office, and said "Hello". No one even looked up from their computers or said anything. I gave them the benefit of the doubt that somehow they didn't hear me, see me, or see my vehicle pull in. I said "Hi" again, and no one still even looked at me. Instead, a gentleman with a long gray beard just pointed at the building next door and said I needed to go there. I waited for my appointment, and saw another person with a hat and curly hair come in and out. My appointment was at 3PM, and the receptionist said the person who would be giving me my quote was not in yet. I waited until after my appointment time, and decided to cancel and find a better place. It just so happened that the gentleman with the hat and curly hair was the one who was supposed to meet me at 3PM. Overall, this place needs an overhaul on customer service. There's a dozen places in the area to get your vehicle fixed, all with similar pricing and expertise. So why waste your time and money dropping off your vehicle at a place where you are not even given a greeting, and appointments are not adhered to.

Very rude on answering the phone just asking for price quotes and by the voice he was very ruderead more

Fantastic service, on time and professional . Took great care of my car !!…read moreCar needed to be taken at repair facility

Toyota of Redlands was the ONLY Toyota dealer in the inland empire who was able to get me approved…read more I tried at least 3 other dealers and they were unable to approve me even with 5k down. Thank you Toyota of Redlands!!

I wanted to update my review of Toyota of Redlands. Apparently this issue was more of a "Toyota…read moreCorporate" issue where if something doesn't fall to them being forced to updating it, they leave it up to the privately owned certified Toyota Service departments to decide if they need to replicate the problem in order to fix it. I'm sure this gets Toyota Corporate from having to pay out more money for issues that happen in fewer cars/models. In any case, I was given a link to report to NCDS where they arbitrate for free with Toyota (and other manufacturers). After they filed with Toyota Corporate I finally got a call from Toyota willing to then give permission for me to get the needed software updates before the case went into the "settlement date". I agreed to get the software updates at Toyota of San Bernardino and that was completed, but even when I dropped my car off there, it took a lot of having to supply all the information from Toyota Corporate for them to ensure I wasn't charged for it. So just in general Toyota owners, beware of this and know your rights, here is the website to file claim if something like this happenes to you. https://www.ncdsusa.org/?cid=15348386122&aid=132639124520&gad_source=1&gad_campaignid=15348386122&gbraid=0AAAAAoKWd5g56Ql9KIHrM-pIySGf0sQg3&gclid=Cj0KCQjwkt_UBhDMARIsALpnOAzwhtvqZhJrA6Mw1242RDFVKr0Pcj2QNczObwYnOb6cwnIbNuEZlMMaAntTEALw_wcB That being said, I never did get a follow up call after talking with the Toyota of Redlands manager once.

I used City Towing today to retrieve a vehicle not being returned to us. City Tow coordinated with…read moreus to retrieve the vehicle. Staff was friendly and helpful all the way around. Tow truck driver Frank was personable and knowledgable.

Very honest and nice service. Good communication for arriving at a tow location for a breakdown…read morealmost 100 miles away from San Bernardino in the desert. The driver was very nice and helpful from the get-go. Honored the pricing discussed and even assisted with the Ford service center where the car ended up for service. Highly recommend and would use again without hesitation.

Jaime was incredibly hospitable! Great man great service…read more I've had two great experiences with Flagg !

Arrived early, Austin was a ROCK star and so helpful and it was such a value! Service was above and…read morebeyond! Service was excellent as well as value!

This place is great. I was having g issues on the road in my diesel. I got my car towed on monday…read moreafternoon. They jumped on it even though I dropped it off a day early. Great communication. Didn't try and upsell a bunch of junk I didn't need. Got me in and out. I rarely take my truck to the dealer. Here I would. Adrien is great to work with in service

When come here for service, ask for Adrien Vasquez only. You'll be amazed what can happen to you…read moreand your car.

Randall was very helpful and knowledgeable! We got a flat on the freeway, nowhere to go when all…read morethe shops are closing except Tire Kings! Very grateful we found them in time of desperation, we got two new tires within 30 minutes and off we went! Disclaimer if you're looking for BRAND name tires, this shop can order them but in desperate times they have used and brand new NON brand name tires! Overall, if you need good value and a quick fix, Tire Kings is the way to go!

rude employee! was not willing to help at all. He was very rude and unhelpful. Drove 5 mins on a…read moreflat to get to the shop and we were completely disappointed. 80$ for a used tired saying it was after hours but there was 24hr signs everywhere. Ended up having a family member bring a spare and changed my tire myself at the liquor store smh will never be coming back. Do not come to this tire shop.

So grateful to Salerno's! Helped me out when I got an insane quote from another business in town,…read moreand they gained a new customer in me for sure. Work was done quickly and well, made sure everything was taken care of for me!

Mark repaired the A/C on my brother's car 2 years ago has been working perfectly ever since. More…read moreimportant is that he was very straight forward and honest with me during the process, doing a good diagnosis to repair what was necessary without trying to run up the bill on unneeded things. He stands behind his work.