We will always be using Switch service from now on! After a bad experience with a GE technician,…read moreTechnician Bek saved our washer/dryer combo machine. He diagnosed the problem right away, clearly explained everything, and the pricing was fair and transparent with no surprises. The turnaround was very fast -- as soon as the part arrived, he came back quickly and had everything up and running the same day. You can tell he really knows what he's doing and cares about his work. SO happy we found him and Switch Service. Highly recommend!

The company itself was very communicative via call and text about my appointment and what issue I…read morewas having with my washing machine. They gave me a two hour time window, and Bek, the assigned technician, was also great at communicating when he would be heading my way and when he was close, so I was not just anxiously waiting around during the window. When he arrived, Bek was able to diagnose and fix my washer very quickly and efficiently. Thankfully it was a relatively easy fix, and he was prepared with the replacement part needed in his truck already! He was very friendly and he made sure everything was in working order before he left. Great service!

Another broken appliance and Hammer to the rescue! This time it was our washing machine and it…read morebroke during the weekend. Why does everything always break on a weekend or holiday? I did request a quote on Yelp and when Hammer Appliance responded was reminded of the times they had saved me in the past. Next time I"ll just reach out to the directly! Jason offered to stop by at 8am on Monday morning to take a look. He walked in on the first day of camp for 3 kids so my house was pure chaos (sorry Jason!), but he got right to work and fixed the washer after identifying the issue was a string caught from one of my 15. year olds bikinis. It's always the kids who seem to break the applicances. They were very responsive, right on time and got the job done. 5 stars for that!

We were having trouble with our oven not starting consistently. He came out quickly to fix it. His…read morefirst attempt didn't solve the problem (it was working while he was there, so not his fault). He came back a second time (for no extra charge) and fixed the problem.

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

I called A+ in to diagnose a washing machine that leaked on drain cycle - They arrive right on…read moretime and found the problem VERY quickly - GREAT SERVICE. Will use them again!

Dealing with these guys was an absolute mess…read more I put in a request on Yelp and A+ was only one that had availability same day. I received calls and texts from 4 different numbers to receive prepayment of the service fee and paid it 2 hours before. An hour later I received a text from one number that the technician was sick and another that said he had car problems. Tech shows a different day, no uniform, no company car. Didn't speak English and was on FaceTime the entire time with someone that was looking at the washing machine. Get a quote to fix an 18 month old washing machine that was $300 and pay it. Was told part took 2 days and they would come fix it. Two days later I check in and they tell me two more days. A week goes by and they tell me they can't fix it for over another week. I told them I paid them for the parts and couldn't they send another tech out. It's been 3 weeks and still washing machine not fixed. What a waste of time!

Mike was awesome! We had an issue with our LG dryer not heating up. After talking to an AI…read morescheduler to make an appointment next day, I received a phone call from him like 5 minutes later saying he could come now. Mike explained what he was doing and told me what to do to future problems. Our dryer now heat and he also had time to fix the plugged up drainage hose from our refrigerator. Pricing was reasonable. Great service and good guy! Will use them again!

Mike was great, he explained what he was doing with the dryer repair and was extremely efficient…read more Definitely would recommend!

Great experience with my dishwasher. Showed me the issue with a spring that tends to come off in…read morethis model, and with a little elbow grease I fixed it myself the next time it happened.

Called Appliance Repair MD for GE fridge that was leaking water on the floor. Robert came out…read morewithin 2 hours, installed part right away & our fridge is working fine. Great service, don't look for anyone else ! Barb L

Huge fan of Appliance Repair Doctor- this is my 4th time using them for my units because their team…read moreis so knowledgeable, and always attempting to repair instead of replacing! Javier helped me today- he's a real pro; easy to communicate with, arrived exactly on time and explained the issues to me. Fixed both issues quickly and gave a 30 day warranty on the repairs just in case. All the costs were upfront and very reasonable - Chicago Appliance Repair Doctor are the gold standard.

I have used Javier's Chicago Appliance Repair Doctor over the years a few times. I will have to say…read morethey are excellent! Ontime and my dryer was fixed (belt replaced). Additionally, Javier is a great guy and very professional/efficient. Why call around when Chicago Appliance Repair Doctor provides many household services. Check their website....They are the best!

Quick, professional, and well done! Couldn't ask for better service. Will trust them with future…read morejobs.

Timely call back. Scheduled work asap. They fit me in. I believe they price the job fairly and…read morecompetitively. Very nice and polite technicians.