This Vons is a lot of things for me. Because it's close by, I come here for gas (station is clean and nice staff), to deposit at the atm (never a line and secluded), and to fill my prescriptions at the pharmacy. There is rarely a line, professional staff, smooth pick up and they have long hours. Reliability and quality! Highly recommend this place! read more

It's ABSOLUTELY UNACCEPTABLE when the line to check out extends all the way to the back of the store and there are only 2 cashiers And 2 employees standing behind customer service not assisting a customer when they can open up 2 more check stands and sitting there talking while we stand in line for 20 minutes to give them our money. Did they forget how they get their paychecks? read more

My go to grocery store. Reasons: It's organized, clean, and close to my gym. I can work out and then go grocery shopping. I HAVE to buy groceries so I might as well work out first (playing mind tricks on myself hehe) They have beautiful fruits and vegetables I love getting flowers and roses from them too. My flowers last a long time and run around $12 I get my meats from here exclusively. I don't trust any other store. It's always slimy and smelly at other places. I can't stand when they do the monopoly game, but at least they ask if you want to play and don't just hand you more garbage. ..I mean game piece (I used to hand them to people who did want them) My favorite thing to do is wait until everything is rung up because then I put in my phone number for rewards and watch the total go way down The customer service is pretty good too read more

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This Vons gas station is close to our home and also close to where we shop. The station itself usually has very competitive prices, so when I do not have time to run over to Costco for gas, we usually shop here. The station is clean and has about 4 islands with pumps. I gave the station only 3 stars because getting into and out of the station is just a nightmare! The access is terrible and is is almost always a mess trying to get in and out. There is a little market attached to the gas station so if you need a drink or something you can get it there. The station also gives discounts based upon how many points you have on your Von's Club card. The station has an air and water station and also has things to wash your windshield. Pay at the pump or pay inside is available. read more

Well I'm trying to figure out how to start a review but I'll just say this I got that mentions $5 Friday at Vons I basically write a big check in 8 pieces you get for $5 now no I did not eat all eight pieces thank you very much, but Vons has customer service always been consistent whether it's here in lavergne daughter in Inglewood on Manchester going to Pasadena customer service all three has been consistent friendly professional and the food is always been good so I guess that's how I start review just saying kudos to the corporate office and kudos to Vons! read more

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Great service and kind Vons team members! I appreciate the staff. Manager Bobby is very helpful as are so many of the employees here.

Who the heck needs a yelp review of a gas station?!?! Well this one takes the cake! It's always super clean and they have dispensers of hand sanitizer at the pump! THE BEST part is that if you want to pump air, there is an intercom button to let the attendant know! Their convenience shop also sells items at the VONS store price instead of a huge mark up like most gas stations. 5 starts much deserved! read more

I'm giving this Vons 5 stars just because the top notch customer service Ciera gives my girlfriend and I. Ciera is all ways helpful kind she is the reason why we shop at this Vons all of the surrounding Vons it seems like everyone has an attitude. If you want to feel like your family go to the La Vern Vons and ask for Ciera! Thanks Ciera for making us feel like family! read more

This review is mostly for the Starbucks, well the barista that is. She was just standing around ignoring me as I was standing at the register ready to pay and order something. I asked if she was still open and she driedly replied "yes" . So I ordered a cold tea and I tried being as friendly as I could because I'm new to the area and hopefully become a regular. She was super monotone and bored. And i asked for a bag for the cup I purchased she looked so bothered, like dude! Its just a bag. Anyway, I wont be a regular that's for sure. read more

This review is for the Vons gas station but since they don't have their own site I'll leave it on the Vons on foothill app. Went to go use the Vons gas station noticed they had new gas pumps. The pumps were extremely slow, and they didn't automatically shut off. I noticed four vehicles that were pumping gas at the same time as I and every single vehicle had gas spillage because the sensor on the pump did not automatically shut the gas off. This must be fixed asap. Poor clerk was running around apologizing and cleaning the gas off the vehicles read more

I love this Vons! They always have sanitizing wipes in the place where they're supposed to be and everything is so clean and employees are very nice. read more

So after the upland experience I thought let me try Albertsons ..... nope !! Charged me wrong and my reward coupon would not go through!! I took Dawns advice and contacted customer service .. Gwendolyn said she was so Larry and would refund my 2.00 .. should have been 3.00 but anyways .. no refund in my account still . After all the trouble I have been through they should have given me a 5.00 gift card at least . Done with Vons I will be a stators shopper.... And Dawn I cannot get anywhere with customer service. Please refer to my reference 46091350. Waiting for the funds to be reimbursed on my account . Should have been done yesterday read more

I Definitely Love this Vons to do my grocery shopping. I came in around 930ish to get some crab salad for my mother-in-law and I asked the woman behind the counter if She can help me and she replied, "sorry, we are closed." So basically I was a little bummed and started walking off and this young gentleman named Michael came behind me and asked what did I need? And he took care of me with such kindness. I like to see more people like this. He gave such great customer service! By the way forgot to mention this store is very clean read more

There are a few other gas stations by the Foothill Offramp in LaVerne Ca. Von's Fuel is usually the best price but its down the street from the freeway entrance so it pays to venture into this little town. This is also a very well lit and clean location and snacks are available at the grocery store in the next parking row over. read more

Last week at the Deli: Me: can I have 1 pound of turkey breast? Hands me 1/2 a pound -_- Flash forward to today: Me: can I have 1 pound of turkey breast Tries to bag 2 pounds -_- I come every single week to get my kids lunch. I order the exact same items every Sunday night. I don't expect anyone to know what I order but 1 pound of turkey is pretty generic and common I would say. Also, every week another lady at the deli says "someone will be right with you". Mind you it's never her. I'm talking YEARS of the same line, I wonder how she gets away with it O_0 ... read more

Chocolate fudge 1 and 2 layer cakes used to be delicious, using high quality frosting. Same with the chocolate eclairs. The cream puffs don't contain any cream, and should therefore be renamed to dessert puffs or non-dairy puffs. Too bad. read more

These 5 stars are for Sheila with the .com business at the La Verne, CA location! She was friendly and very helpful. I felt heard and she helped me with a correction on my online order. If you ever have an issue I'm certain Sheila will be able to help you! Thank you Sheila I appreciate your help this morning. To the management at Vons please give this shout out to Sheila! read more

Could've been much better! Vons has a terrific flower department so I went to get some flowers the Saturday morning before Mother's Day. Sounds simple, right? Nope. I went to the refrigerated section and was told it was blocked off for customer safety. Okay. I get it. Then I found a lovely flower arrangement and went to ask for a box and was told I had to go to the front to get it. I told them all I wanted was a box and it was "too much of a hassle to shop here". I set down the flowers and left. (Btw, the aisles were so cluttered, the shopping cart wouldn't fit through them. So I then went to Stater Brothers and it took two minutes to grab the flowers and check out. I used to be a Vons customer for groceries, but stopped a long time ago because the check out line extended to the back of the store. Bad system. Today's episode reminded me of why I am no longer a Vons customer. read more

Today I used Vons Delivery as I am unable to drive lengths of time nor be on my feet for to long. I went to Vons Delivery.com and signed up did my shopping and voila today they showed up with everything. Warren was my driver and he was excellent and even placed my groceries in the house for me. Paula I spoke with earlier on to confirm the time of delivery was kind and efficient as well. I recommend using Vons Delivery if you need to it was convenient and they allowed you to change your order up to 3:00am the evening before delivery. Respectfully Reviewed read more

8-18-2013 VON'S GAS STATION OF LA VERNE UPDATE... Gosh, just verified that VON'S GAS STATION OF LA VERNE has a cash and credit card price point. A Yelper brought this to my attention and I just found the non-illuminated board sign with the cash price posted. The cash price is not posted at the pumps or on the red illuminated price signage. This is very disappointing for our La Verne Von's to pull this trick on its loyal customers. Therefore, I must take a point away from my original rating. I now have to rethink my gas expenses and what station deserves my patronage. FROM THREE STARS DOWN TO TWO STARS read more

My family & I are frequent quests of this Vons, as we live up the street from it. I recently turned 21 & decided to purchase a bottle of wine for the occasion. When I was at check out, the cashier pointed out my license had expired, which I was well aware of. I had to explain to her that the DMV has extended all expired licenses from March to May of 2020, which I looked up before even heading to the store just to avoid complete foolery(LOL). She still denied this & immediately rang for her manager who I had to re-explain this situation to. Manager had replied to me saying it's their policy to not accept expired licenses. Which I completely understand, under normal circumstances, but we're far from normal right now. A friend of mine actually came into the store with me, purchased the same item as me, with no problem, even though her license was expired like mine as she was born a few days before me. We were at the check out stands at the same exact time. I had asked the manager why they accepted her expired license and not mine & she replied with "because it's you." Still trying to figure out what exactly that means! I just wish this store was up-to-date on all protocols for the pandemic read more

Vons - Grocery Near Me - La Verne, California

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This Vons is actually a great store. Just as an FYI please don't leave your grocery items in the hand held basket when putting them on the conveyor belt. The cashier Stella in the express lane made it CLEAR nonverbally by aggressively taking the items out of the basket, putting them on the belt and by being short in her responses that this was a major no - no. Lesson learned!!!! The store overall for the last 15 years has been great. read more

There aren't very many Vons stores in the area and I came here for the first time and it was good. Lots of open checkouts during a busy day a couple of days before Christmas so the line moved quickly at the self-checkout since they have a lot of them. Usually, other Vons stores have no self-checkouts and only have a few cashier lanes open so the lines are long. The items were well-stocked as well. read more

Kudos to Adam! My Fab5 priced-items were at the regular prices after checking out and reviewing my receipt. Two of the packaged cheeses were the wrong type (shredded vs. sliced) which disqualified the offer. So I waited for the cashier who now had 3 customers in line. Adam saw me and asked if he could help. He explained and directed me to get the correct packages. He rang up the 5 items purchased as a return and rang up the Fab5 items which resulted in a refund of $7.30. Thank you, Adam, for noticing and taking care of my mistake. read more

This store is located in great spot! I always do curbside pick up. Place your order on line then you choose date and time for pick up. Once you up to stall you call in and they bring groceries out plus load up in trunk for you. Zero contact for people concerned with covid. Same coupons on line and club card pricing. Makes it easier than walking around store wasting time. It's a must time if you're strapped for time or want to avoid people. read more

I've been going to Vons for my entire life. I feel comferble in Vons. I grew up around the corner from a tiny, old Vons (maybe it wasn't so old when I was a yonker.) I lobbied for additional bags of Pizzerias and Tater Skins at Vons. I demanded Big Sticks at Vons. I developed and honed my ability to always be able to take all groceries inside in one trip even if minor nerve damage results at Vons. This Vons is excellent, a paragon. A paraVons. It is vast and bright, with wide aisles and a commodious, sweeping bakery-into-deli-into-hot-food combination encompassing the entire store-left. Store-right, you enter with a Red Box immediately to the left, florist to the right, and a colorful, ample produce section extending to the back. I have almost never not been asked, cheerfully, happily, earnestly, whether I was in need of any assistance. They have a Starbucks if you don't want to go down the street and wait in line at the Starbucks by the IHOP. They have a well-stocked Olive Bar, along with other marinated/pickled delights. And as mentioned by other reviewers, it shares shopping center space with The Habit, as well as Ross, 99-cent Store, a Postal Annex, among others. In other news, it's got a gas station and convenience store out the parking lot. The gas is consistently the cheapest available in the area. It's my store. read more

Today I specifically called to see if they had a garlic loaf I was looking for and they did but she told me I needed to be there before 5:30 cause they were closing early. I got there at 5:20 and there was a couple young workers outside saying no one could come in. I told them I called ahead and he was very rude and swinging his arms saying no . I asked him if I could speak to the manager and again said no. I went to my car and called the store. Was out on hold twice and hung up on both times. So I went to Staters Bros. Up the street and they were open and serving customers. When I got home I tried calling again today told the lady on the phone that I'm trying to get a hold of a manager she said she would but me through on line 1 right away . Then it rang and rang then someone picked it up and hung it up. I'm in shock over their customer service. read more

Not the best customer service. I tried buying olives but was told it was closed despite the trays being full of olives. Good customer service would have been to let me know that they were almost done 'stocking' them and to return in 5 mins. This is not the first time I've been treated poorly by some of the staff. read more

Once an upscale, great place, Vons in La Verne looks tired. The store today was as messy as I have ever seen it with multiple handles of refrigeration/frozen food broken and glass panels missing. Basic food items low supply. Bakery a mess. Workers grumpy. The deli lady barked that we are not open until 8! Well why not! One checkstand open. Not the Vons I used to love. read more

Breakfast potatoes in the produce area, 1lb 6 oz wrapped in saran wrap instead of the old plastic container for 2.99 Product used to be sold in a plastic container that was resealable. Now it comes in a produce tray wrapped with plastic wrap. I cannot eat 1lb 6oz in one setting and miss the old containers. I'm not going to repackage this every time. The product dries out if not used right away. You're just giving me a reason to shop somewhere else to save half a penny on the packaging Otherwise, I like the store and love the people. Pictures available on request read more

This is for the Starbucks inside Vons. They have an girl with orange hair working the register and saying machines are broken when they are not. Very rude attitude as well! They need to address this asap. No wonder no one goes to that Starbucks anymore. Never a line...most associates there are pleasant, but my order today was such an inconvenience for their associate. read more

I like the store, great produce, nice bakery, cashiers are pleasant my issue is with the Deli, theres a short, older , dark haired woman with no name tag, I keep getting her when I order. She was cleaning the floor when I stepped up to the counter, she glances up and says she'll be with me in a minute then continues cleaning .I'm the only customer there stop what you're doing and assist me and go back to it. Then I'm walking out of the store with my bags of groceries I decided to get some chicken to take home, she packaged it and I said I'd like to pay for it now, she says she has no way to ring it up I'll have to get in line to pay for it. I tell her I've already paid for my groceries and don't want to get back in line so I hand her the container of chicken back and she aggressively pulls the lid off and tosses the chicken back into the display case and says "I don't know what to tell you ". These are examples of a few encounters, I actually avoid the deli if she's working. Vons, please do some customer service training. This individual appears bitter, hates her job and hates the public. read more

This is our neighborhood and the people who work here are part of our everyday lives. All of the staff members working in the checkout lines are the most important public face of this business. Today I went to Vons in the morning. Due to the Covid19 pandemic the line was longer than usual. The customers were anxious. There was just one check stand open. The customers were greeted by Faith, one of the regular checking staff. Faith is a gem. She is always a cheerful face , a kind word, a caring member of our community. She had a line with more than 30 customers waiting to check out. She still projected a bright and sunny outlook. Faith made my day. Thank you! read more

Such a marginal store. I highly recommend if you need to shop specialty items for diet restrictions to go elsewhere. Vons has started carrying gluten free and dairy free products but in my experience the majority of the time, like 80%, the products are out of date. I can't count the times I've had to return items for being out of date. I guess that's my fault for not checking in the first place. But, when you hurry in just to quickly pick up a few items it's so irritating to get home and find your products are out of date. Secondly, how many times have you purchased meat and when taking it out of the package find that the underside is so bad you would not have chosen that package. I even tried selecting from the counter with the meat cutter. He held up a nice piece of meat and I purchased it. Stupid me! Do you think I asked him to turn it over and let me see the underside? Of course not,!and again I am disappointed. I agree with another reviewer. We need another market like a Gelsons. read more

I'm obligated to give at least one star--but I'd like to leave it blank. My last and final experience was enough to warrant to leave such negative feedback; and it was enough to inform everyone I know never to come here. I refuse to support a business that treats his customers so poorly. The particular manager, or lead, of the night was beyond rude, obnoxiously dismissive, and belittling. Instead of explaining policy to us, because we were confused, she refused to attend us. We are all adults; and she treated with such impatience ( it was almost hateful). I just wanted to forget the experience all together, but I cannot, I'm good conscience, leave it be. I want people to be aware and for people to change. People like Jacqueline should not work there. She made us feel like we were wrong, but, after careful thought, she was wrong. And I'm sure she forgot, but we sure didn't. read more

I want to say that i came in today the prices are way overpriced and not to mention employees and customers weren't wearing mask for a business that state on a sign right outside the doors that mask are required sure dont follow their own rules also the food that i purchased today is expired come on where is the customer service complaint line , if i could put 0 stars i would. read more

Vons - Mold on the cheese. - Grocery Near Me - La Verne, California

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Vons has had continues expired food on shelves for the last 9 months, and it is getting worse! My wife and I have returned milk, yogurt, and many other consumable food items that were bad. Some of the items have been bad, although they were not expired, and many of the items were expired. For example, one item that we purchased was Nestle's Boost drink, which was expired six months ago (February 2020), and we purchased it in September. My wife drank and got sick. the things that came out of the bottle were hardened macaroni type flat, about and inch wide things that were sickening!!! Vons did not do anything to make things right, I have contacted the corporate office and even Nestle company! Shame on them!!!! read more

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Deli needs more staffing long wait times. Cashiers can use some customer service 101. It's so obvious how disingenuous some are. When people act that way I just want to tell them.. I'm sorry you hate your job. Should have gone to Sprouts. read more

Play encourage you to use self check out but there's never any bags. Then when you try to use a regular line there's not enough checkers. Poor management if you're going to have self checkouts have bags available we shouldn't have to ask for them and scan our own product read more

Not happy with Vons Club pricing. Too easy to be overcharged or miss out on coupon specials as happened to me today. Cashier said she forgot to take the coupons off. Manager did some quick calculations for money back at the checkout but my review of the receipt at home still showed me overcharged almost $20. Do I really need to check the register price as each item is scanned? Club pricing seems to benefit the store to the detriment of the unwary. Vons misleads with advertised specials that a shopper must be vigilant to obtain. I'll stick with the non club competition. read more