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    Vons

    2.5 (128 reviews)
    ModerateGrocery
    Open 6:00 am - 10:00 pm

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    Can anyone help? I have called your customer service line, done everything necessary to get my discount. I have been promised 20% discount promo to be applied within 24-48 hours, nothing. Called 3 times more, same promise the last time rep said she could only give me 15% and said in 24 hrs. Never happened. Here is my incident # 13030395. Today the coupon expires. I am disabled and care for my wheelchair bound husband full time and we are on a budget. I have always shopped at Vons but now I'm so heartbroken that my favorite store now has lost its respect for its customers by lying to me over and over again. Does anyone at Vons care anymore? I would like to continue shopping there but Ralphs is just up the street and they do provide excellent customer service when needed. Vons, you can reach me by email or call me and leave a msg. Then call me 5 mins later, have difficulty walking and may not get to phone on time. Respectfully Enzinna

    Thank got for Emily store salesman last night for one of our house mates left her bag in the store and she honorably held it for us to pick up bag

    Shelf full of 2 month past expiration date mac & cheese
    Holly D.

    It was really disappointing to show up today on a Thursday at 6:20 pm to the meat counter wanting some crab legs, and to be notified by a worker that they normally close at 7 pm, but decided to close early. Then to go to the Macaroni and cheese aisle, and all of the boxes be about 2 months expired.

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    2 years ago

    The food is really bad and the service isn't that good they need more staff around. And it smells like rotten fish sticks.

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    4 years ago

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    3 years ago

    Not having a restroom available is ridiculous and unacceptable. Employees not being aware of the nearest accessible restroom is terrible.

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    4 years ago

    The store is well stocked and clean the deli has an good amount of choices. The butcher area also has an nice selection

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    5 years ago

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    Page 1 of 4

    Ask the Community - Vons

    Review Highlights - Vons

    Today, Garry Nance an employee of Von's, saw me going from isle to isle looking for cream cheese.

    Mentioned in 3 reviews

    Read more highlights

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    Ralphs

    Ralphs

    2.1(174 reviews)
    1.6 miSan Pedro
    $$

    I come here a lot for the convenience and because they have a markdown section I like to go to…read moreeverytime I come because sometimes you get the best finds for lower prices. The store is usually fairly cleans and the employees are friendly. There used to be an employee I thought had the worst customer service but I think she's gone because in haven't seen her in years. They always have great deals if you know how to shop and look for them. It's important to look for these since everything seems so expensive these days. I'm always here so I'll definitely come back.

    There is signage posted that the deli closes at 8pm. The last two times I've visited the deli…read morebetween 7pm-7:15pm, everything was packed up. The first lady explained to me they were short staffed so she had to close early so she could get off on time, but she still asked me what I wanted and was nice enough to go to the back and get it anyway. The second lady said the same thing - they were short staffed - but didn't offer to do anything and had an "oh well" attitude. I've now wasted gas and two trips to the deli that's supposed to be OPEN UNTIL 8PM like the signage says. I feel for the workers wanting to get off on time and the store being short staffed, however, that is not the problem of the consumer. Ralph's should adhere to their deli times and figure this out, or change the times so we're not inconvenienced. If I arrive at 7pm, there's no excuse for everything being packed up an hour early. 10-15 minutes I understand, but an hour is ridiculous.

    Photos
    Ralphs - Wow very impressed with their Asian noodle section

    Wow very impressed with their Asian noodle section

    Ralphs - Good sushi options. - dinner is served.

    Good sushi options. - dinner is served.

    Ralphs - Rotten onions with with flies

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    Rotten onions with with flies

    Vons - grocery - Updated June 2026

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