For the most part the customer service is great! The staff are helpful & I rarely have trouble finding what I need. However the reason for my review is to point out that they should consider getting rid of some of the cashiers there, especially the older woman Michelle. Every time I go in there, she is unpleasant, rude & extremely unprofessional even before Covid-19. I usually give people the benefit of the doubt because we are human & are entitled to have our bad days but I have been going to this location for years & every time I encounter her she seems unhappy to be at work. read more

Terrible. We bought 2.5 lbs of chicken, and the deli lady wouldnt check out our single cheesecake because it was not a "deli item". This caused us to wait in line TWICE! read more

Only reason I have a 5 is cuz the staff is awesome. The customers is something else. Loitering and beggers are too much but getting better. Keep it up. Need more open cashiers in the am. Need more cashiers! read more

I have never in my life experience such bad customer service I went in and waited 40 mins for western union and finally the girl opens at 10 with the biggest attitude and then tells me that my transaction can go thru because the name on my I'd has only one n instead of two .I simply just said thank you and walked away I hope she felt better or made her day better by treating me like shit. read more

The Starbucks at this location is the worst.. long lines no customer service from baristas. Horrible horrible!! Oh and their computer glitches and nobody knows how to fix it.. read more

My family has always shopped at this market, but as of today probably never again. The young guy working in customer service was a complete a-hole to my mom, after embarrassing her in front of other customers and saying something along the lines " I'm not going to explain because you don't understand" and then tossing a refund at her while all she wanted was a price adjustment on two items we were overcharged on when their price stated otherwise. I'm furious that someone would treat her this way and maybe if he's that frustrated should find another job, especially when these price mixups constantly happen at this store. None of your customers deserve to be talked down to Vons. This happened a little after 4pm on 2/6/20 read more

Love the hit deli selection and sometimes good prices on pre packaged salads and canned soups. Produce here is pricey.

Kind of dirty and run down. There are people just hanging around in the parking lot. It's one of the few markets in San Pedro and we needed some drinks before heading to a picnic. The parking spots are situated to where you might get hit by cars coming in and out. read more

Always long slow lines. It is Saturday afternoon and only 4 lines open out of 7, each with a dozen impatient shoppers. No management seen anywhere, all home watching the Dodger game. I read an entire National Enquirer while waiting. One lady who was only 3 months pregnant when starting in line, went into labor and delivered before finally gave birth when she got to the cashier. When I entered the long line, George W. Bush was still President. It was the last time the Cubs were in the world series. Vons puts out cots for shoppers in line so they can sleep overnight waiting to check out. read more

Vons - Grocery Near Me - San Pedro, California

I know, I know. It's a Von's. They're all the same. Some are a little nicer/scummier than others, but generally they're all the same. Same shit, different pile as ma grandpappy used to say. But this Von's...This Von's is a pain in the ass! Damnit! Why are you always out of what I need AT THAT SPECIFIC MOMENT?!?!?!?! I'll stop by after work w/ my list and I GUARANTEE that there will be a giant gaping hole where the "_________" should be! What kind of grocery store runs out of milk? Never fails to put a damper on my dining plans. It's almost as if you're doing it on purpose to fuck w/ what little sanity I have left. Please stop. I don't have much left. It's conveniently located right down the street so I'll still grudgingly make a quick stop for cereal or wine (BTW- good deals on wine w/ a Von's card!). But really, this game is getting a bit old. The new floors look pretty though. read more

Did you know the lot that this Vons is situated is where the original San Pedro High School was located before it moved to its current location? The store is a bit on the ghetto side, mostly because half the patrons are of the WIC and transient variety. There's always kids and adults loitering at the front either smoking cigs or getting high, asking passer-by's for money to feed their munchie habit. Inside, the Starbucks kiosk brings a little class and integrity to the set-up. For the most part, the vegetables and fruits are fresh-looking, but I never buy crap from there because the prices are exorbitant. Try avoiding the store on Friday and Saturday nights after 9 pm, because the lines are insanely long from people buying booze. On Friday's, there are some good deals for $5. However, you'll have to see your local ad for the details. read more

No customer service or care. Four workers talking and no one helping with check out. No greet.

Went with a friend, who warned me that the checkers are usually teenagers of the mind-numbingly stupid and slow-working variety. They weren't, but the lines were unnecessarily long. What really got me was the prices - holy crap! Sure, they had Vons Club bargains, but even those seemed as if your savings merely brought the prices down to average. It was certainly more expensive than Ralphs, and brand-name products are far cheaper at Target. The produce was in good condition, but the selection was small, and not on your life am I paying $2.69 for an organic avocado!!! That's an entire dinner at Del Taco! My shopping partner just reminded me of what actually made me freak out and say I'M MENTIONING THIS ON YELP!!!: they were playing Britney Spears's version of "I Love Rock N Roll." Now, I really do like me some Britney and I adore me some Joan Jett...but this is one of the worst covers ever ever ever, and after I heard it in "Crossroads," I was hoping to never encounter it again. I didn't even know what to do with myself when it came on. I never imagined being grateful to hear Lenny Kravitz, but anything was soothing after that ear-bleeding-inducing cover. read more

Tonight was the proverbial straw... I simply cannot shop at this store again! I can't trust them to stock items that are normally found at any large grocery chain. This time they didn't carry Boursin, last time no caviar. The time before that they were out of tortilla chips. When I have a craving for something I want it, damn it! Is that too much to ask? Sometimes a woman just needs her nachos. Convenience and green living be damned, instead of walking to this Vons that is two blocks away, I'll be driving to the Ralphs several miles away where they actually stock their shelves. read more

Unpleasant. Wow. I was driving by fairly late one evening--say, 9pm--and decided to stop by this Vons to pick up a few items because I didn't think my local grocery would still be open by the time I got home. The store itself and its contents were pretty typical for Vons, so no complaints there. However, as I was pulling up into the parking lot and heading into the store there was a guy with his palms on a cop car getting frisked not fifteen feet from the front door. His own car was parked kind of askew and halfway onto the sidewalk. It seemed like a weird place to pull over for the cops, but I figured hey, who was I to judge..? Until I got inside and all the late night staff were abuzz with opinions about what was going on outside. It seems the guy was getting booked for drunk driving--a fact which I discovered when the checker ringing me up announced to his compatriot at the next register that HE'D only driven drunk LIKE, FOUR TIMES, and he was always SO CAREFUL, with the compatriot concurring throughout. It slowly dawned on the loud checker what he was doing (interacting with a customer and confessing to dangerous and illegal activity at the same time! with the popo ready and waiting outside!), he suddenly realized this was perhaps a poor idea, and belatedly added, "uh, just kidding." Horrified, I left. I will be driving in San Pedro, and specifically in the vicinity of this Vons, as little as humanly possible from now on. read more

Went here because the 25th/western location didn't have the Ben & Jerry's Brownie Batter. A ton of their selection was scattered and empty and they also didn't have it. Had to get 3 minis and also their chocolate selection was super low and the shelves had empty boxes. read more

Beware of the times you come here. If it's before 830am it sometimes gets crowded and I do not understand why they do not open more registers they have only 1 in the morning. I don't get that. If it's after 3pm they are swamped too and they only have about two cashiers. Still, I don't get that. Their staff is outgoing and very polite. That's an A plus in that area. read more

By far this worst Vons I have ever been to. It's locally refered to as "Ghetto Vons" rude employees and even more rude customers. The store is filthy and their refrigerated section is always being worked on which means their frozen food have been compromised read more

This is like my crappy college station but worse. The people are not as nice, the store is dark and I hate the parking lot. This will be my emergency go to store only. read more

Personally this Von's is A-OK to me! The guy reminded me I could use my phone number to get a discount...and I was a bit distracted-realized after all done checking out just what he said and he let me wait at the end of the counter until he finished with the next customer....walked out with an extra savings of $4+ dollars! Neighborhood-a bit sketchy read more

Pretty crappy customer service at the WesternUnion counter in Vons , where I stood by the counter and the employee walks off and leaves me hanging, when I asked for help they tell me that she just went on break and she will be back in ten minutes, even the manager came out and said that she will be back in 10 minute, The counter doesn't say that WesternUnion counter is not available if employees are on break and only certain hours are available! The manager should have stepped in or have a sign that says that someone will be back in 10 minutes read more

From the get go you're welcomed by a mob of panhandlers. Not your typical panhandlers either. I felt unsafe in the parking lot and was actually worried about walking back to my car after I shopped for a couple items. As soon as I walked in placed looked dirty and unorganized. The floors looked filthy. The customer service was acceptable, but nothing special. Made it out safe. The store is one thing but the panhandlers is another. Some looked like they were on heavy drugs. Thankfully I won't need to return to this location in the near future. read more

I am convinced that this is ABSOLUTELY the WORST Vons on the planet! Seriously, it's bad enough that Vons steals your entire check from their prices alone, but on top of that you have to deal with far below standard quality. I only come here when my gas tank is on empty and I can't bother stopping to fill up. Even then... I always end up regretting that I even bothered coming here. Why?! There hasn't been a single time where I can go in and find everything on my list. Aisle after aisle has empty shelves where items are sold out and haven't been restocked. There's never more than 2-3 registers open at a time, despite lines being ridiculously long. Everyone who works here hates their job. The produce guy (older gentleman who wears glasses) is rude and very condescending. It was Jesus alone who didn't make me lose my religion up in there. The cashiers are always having sidebar conversations with the courtesy clerk and will snap at you if you even attempt to interrupt them. Ghetto but ain't even in the ghetto. God knows I can go to Superior Market on the East Side somewhere and deal with less hassle. read more

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The starbucks in the Vons pissed me off so bad. I ordered Iced Coffee and she gave me old watered down coffee that looked like iced tea. I would never serve that to someone... trying to get away with a fast one. What a bitch. So I gave it back to her cause I COULD NOT drink that shit and when she started brewing the coffee she never said "OK ITS GONNA BE A MINUTE MAKE YOURSELF AT HOME" she just ignored me cause I had obviously annoyed her with my complaint. Then the redo coffee tasted like a shoe. Yes it was at least dark enough to be called coffee but it tasted like she burnt the beans. And to top it off my boyfriends Carmel macciato tasted like steam milk. thats it. You're better off buying pre-made coffee. read more

I only come here when i see a bangin deal on beer in the weekly ad or when its just my last resort. IMO alot of this stuff is overpriced, dont get me wrong its a good size Vons but Ive seen better. They have a Starbucks coffee for you caffeine fenners, i am one of them. Maybe i just dont like it cause Ive had a couple of bad experiences, Sheesh people would it hurt you to stand a couple of feet back while im paying. Theres nothing worst then having the customer behind you so close that you can feel there hot moist breath on your neck as they hover over your shoulder...ehhhh. Like Mr Dave chappelle once said; "Please, your too close" Its usually crowded unless you come here at 8am. read more

This Vons isn't as nice as the one on 25th. And there's a security guard for the interesting people both inside and out. I rarely stop here since a nicer Vons is just a few blocks away. The prices aren't very good at any Vons, regardless of location. Everything that's on "sale" is almost always at least a dollar higher than Target. The lines can get very long at night. Several people were stocking shelves while the line had at least 6 people! Talk about bad customer service! The selection is adequate but not all inclusive. I can't find my Ling Ling Potstickers here, I have to go to the other Vons. It's not as well stocked either, like somebody always raided the shelves. Vons is supposed to have a standard of service that I just don't get here. And it's only at this location. If your going to have a store, do it right and have it at least as nice as the one in the same city! read more

First off, kind of a dodgy neighborhood but we were in the area and needed to pick up a few necessities. It's a small-ish store and they don't carry (or don't have room for) certain items we normally can find at say, Albertsons. Also, prices seemed higher than average. We have a Vons card and most of the things we purchased were on sale so, no big deal. The produce section was a bit lacking. Wanted bananas and they were all but picked through and bruised up - meh. There were only 4 checkout stands open, one being an Express lane so it was a bit of a wait. Then again, it was around 4p so who knows. Nevertheless, the cashier was efficient and helpful. Would go here again if we're in the area. read more

My review is like the majority of the negative reviews about this location. I am a frequent Vons/Pavilion shopper, but occasionally will stop by this location. Produce is fresh, a lot of good sales, but the there isn't a lot of selections. Maybe because of the part of town they cater too, but that isn't their fault. The staff is not friendly. I had one experience with the checker and bagger having a conversation without acknowledging me when i was paying. Another time, they handed me a receipt without thanking, like the place on 25th, where they are very friendly. Parking lot holds a lot of shady people. I only come here when it is on the way to where I am going. read more

Why bother labeling your stuff 50% off and then charge me full price . When I asked for the manager he still fought me on the price . Finally gave me only 20 % off. Don't label your prices if you don't mean it . Crappy store too they didn't have much anyways . read more

Just not the best VONS. If you go after 6pm, they have the store on lockdown and you have to go though a single enterance and exit. The isles are narrow and the selection is limited. They don't have a ton of stock of each product as well. The produce section is good and you can't complain about that. The checkout lines are long at times and their is limited space between the isles to the checkout stand. Overal, look it's a small market and not in the best area. They get the job done, but it's worth considering a drive a few miles away to another Von's or other supermarket. read more

Surprisingly good place! I was impressed by the clean surroundings and friendly staff.

Prices are absolutely outrageous. I got a few things and was blown away when they rung up to $90. Beware of the meat! I bought a pack of chicken, got home and when I opened it I was welcomed to smell of rot. Probably will never go to another Vons again for the rest of my life. If you want quality and stuff for half the price, go to WinCo. Peace. read more

Call me a San Gabriel Valley girl all you want.This place was scary! I waited in car while hubby grabbed a few things for the run. A cracked out, possibly homeless, guy was banging at my window to get him money for gas for a bike that I'm sure he doesn't take gas....nice try guy. The person parked next to us that was had a couple of 20sum years old pumping some loud rap/reggaton music drinking starbuck frapp. They were taking up the handicapped SPOT. I wanted to ask them what their disability was. People were doing 60 MPH at the parking lot. I am glad that is not my regular Grocery store. read more

I will never go to this Von's. It is like in some bad neighborhood . But this west of Gaffy. Was shopping and must of ate something bad. Trying to find the bathroom and it is like hidden. Finally found it and you need to get a token from up front. Needless to say I nearly poopped my pants. Not nice. read more

Clean store, very fast and courteous check out personnel, fantastic bakery and deli, and great Starbucks. Great Vons - my favorite in all of SoCal. read more

They call it Ghetto Vons for a reason.Some empolyees are alright,but most good ones can't wait to get another gig.The inside is old and scuzzy.The parking lot is filled with all the bums on Gaffey. read more

I will not be visiting this Vons, when school lets out. Is there a manager on duty? I could hardly get out the door due to the mob(30-40) of very disrespectful school children. read more

First time visiting this location and I would totally come in again! Stopped in specifically for the signature Cafe and I definitely recommend you all to check it out! I ordered the turkey pesto avocado sandwich and although they were out of avocado, Chris was able to still make a great sandwich!! I felt as though he made my sandwich as if he was making it for himself! He was very attentive to detail and made some great recommendations!! Hopefully, I can visit again the next time I'm in town! A huge thank you to Chris in the deli department! He was multitasking and provided me with such great customer service while he was getting everything done!!! read more

Vons bakery came to the rescue yesterday. I bought a cake from Torrance bakery for my brother and sister in law's baby shower and my mom dropped it. So I go to vons to get a quick replacement thinking that I will only be finding square birthday cakes but they had so much variety. Very beautiful cakes and fair prices and the ladies that helped me were so helpful and fast. Loved the experience. I wish I knew the woman's name that helped me because she does a great job! read more

The Vons on 13th street has improved since the remodel. Thank you to vons for doing these improvements, You can find anything you need with an above average quality on products that still maintain fair prices. The neighborhood looks for the best deals on food and store products, I do stress to the staff to be put a smile once in a while. the staff needs to do more than "hi are you finding everything ok" as i just walked and have yet pick one item. Keep up the pride and really pay attention to detail on customers and business will improve. Over i do feel you should shop at the VONS on 13th and Gaffey. . Good place to shop. read more

Vons - Grocery Near Me - San Pedro, California