I've bought from WF Beardsley perhaps 20 times (likely more) over the last 10 years - everything from repairs to many pieces of his custom jewelry to creation of a whole new piece. I have never been less than 100% satisfied with the quality, the Beardsley team and the price. This store is a gem. read more

Easily the best jeweler in town and in the area. I've been lucky to have been getting all my birthday and Christmas jewelry from Winn over the last four years. Imagine my excitement when I found out that he was also the jeweler to have personally designed and made my engagement ring and the wedding band!!! My husband and I love the attention we get every time we walk into Winn's beautiful store. Winn is a truly passionate jeweler, he loves his job and you see it in the all the wonderful work he does. True artist. Very friendly and professional. Always a great chat and a quick turn around. Oh, did I mention that he also designed my black pearl white gold ring that I received for the birth of my son? Looking forward to more amazing sparkly things! read more

Love this place ! Winn always fixes and creates beautiful pieces for my family and me. Many ideas people have are nice, but they often times don't realize how to make them work in a cost effective and functional way. Winn is an expert, and always has great suggestions and knows what he is doing ! Highly recommend. read more

This guy must be independently wealthy and running his store as a hobby, because he clearly doesn't care about customer satisfaction. Be careful about buying gifts here unless you are 100% certain that the recipient will love the gift and never want to return or exchange it. I received a very expensive necklace as a gift, but never wore it because the color of the stone doesn't go with anything I wear. I finally stopped trying to talk myself into thinking I might find an occasion to wear it, and I drove 35 miles to ask to exchange the pendant for one with a color more suited to me. He didn't consider my request for even a half second. Although the necklace is not perishable or even a trendy style which might go out of fashion, although I returned it clearly unworn in the original box with the sales receipt, he said he COULDN'T take it back because I was past his 30 day return policy. Apparently his store policies are related to the laws of physics in that they cannot be altered in any way. I pointed out to him that I wasn't asking for a refund, just an exchange for something I might use . . . a situation in which we could both be happy . . . but he told me he had no motivation to make me happy. That's it. I might have expected that if I'd been snippy or demanding, but I hadn't been. Seriously, I've had more pleasant exchanges at a Walmart. So . . . he may not have been motivated, but he motivated me to warn you to beware shopping with this guy. read more

I got my wife a fantastic custom made piece for Christmas this year. Winn designed a piece just for me from pieces handed down in my family for 3 generations. I am not an artist but I was pleased to see how Winn lead me to final product which captured the essence of the concept that I was looking for. With a reasonable price, I am a very happy customer.... read more

Wynn is the kind of owner you hope to meet when walking into any store. Very friendly and so helpful with decisions you need to make for gifts and jewelry fixes. My husband bought my engagement ring from here and we also got our wedding rings. Had them engraved and they are beautiful. Will always come here during the holiday season or just need something special for myself:) read more

I have been going to this store since it belonged to David Held. I have had many repairs done by Wynn, although in light of my most recent experience it occurs to me many of them were done more than once for the same piece. Recently I decided to treat myself to a new ring, cannibalizing things that had been in my jewelry box for a long time. I was surprised when Wynn hardly listened as I described what I had in mind, but jumped into his own ideas right away, before I had even finished the first couple sentences. I was ambivalent about his design, but went along as he was so insistent on his ideas. After having paying top dollar for this piece it lost a stone within a very short time. After a long wait for repair when I went to pick up the ring he told me perhaps one of the prongs had not been long enough. I had provided all the stones, & provided the replacement sapphire, & in speaking to several people about it & all agreed that it was reasonable to question the responsibility for the replacement stone. What a shock when I asked Wynn a simple question, I really didn't have a preconceived notion about how this might work, & he went ballistic in his shop! At 1st just seething with anger as he looked here & there at stones on the computer & answered me rudely when I asked what he was doing. I became quite uncomfortable in this atmosphere & asked him to email me his thoughts, at which point he shrieked 'well I fixed your ring for free, didn't I?" Later it occurred to me that if you've made something that isn't going to hold up perhaps the best way to avoid having to deal with further repairs is to drive the client out of you shop. A big minus in competency & customer relations from me. read more

Wynn really cares about his work. I have been shopping here for years. He has always been very knowledgeable and helpful. This is a small store with an unusual selection of beautiful things that make really unique gifts.minwould recommend this store to anyone. read more

I went to W F Beardsley Silver & Goldsmith because my son found one of my favorite earrings, which had been lost for a couple of months, in the driveway. It had obviously been run over multiple times by our cars and was pretty mangled. I almost threw it away, but because it was my favorite, I brought it to W F Beardsley Silver & Goldsmith to see if there was anything that they could do. I also brought my watch for a battery replacement and a tarnished silver necklace that I thought was too intricate for home polishing. They were great! They changed my battery, fixed my earring FOR FREE (made my day), and showed me that I could polish my necklace with a $7 polishing cloth, even though they could have sold me the professional polishing that they offer in the store. I had such a fantastic experience there that I wanted to write a review. I was surprised to read the other review on here because I had the complete opposite experience there. Anyway, I will definitely go back and would recommend them to anyone looking for a jeweler. read more