Ladena is amazing!!! She is always very helpful and cheerful whenever we come!! The customer service is great and the food comes out quickly. read more

Ladena is the best !! She really turned my day around just with her being patient and kind. She described how the menu worked & overall she has great managing skills. Waba grill is the best place for a quiet & easy lunch with no problems guaranteed. read more

Great service , very Friendly Amazing food . My go to Waba.. Thx Ladena and waba for your hard work ... read more

WaBa Grill - Diet Pepsi .. yummy - Fast Food Near Me - Eastvale, California

Yo Ladena and Carlos great customer service. Thank you! Had my food ready even before open

food is always great, my favorite is the sweet and spicy chicken bowl this location is really nice, well lit, lots of space. they are very clean and their customer service has been great. my husband and i love coming here. read more

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I had a great time here. I had to say the food was great and the service was quick and kind. Ladena, especially was a great server. She made sure she scanned our receipts and made sure we got most of the points in the app even when there were technical difficulties. read more

Excellent customer service by Ladena M. The food like always is excellent. Very clean store

Came in for lunch with my mom. Got to experience store manager Ladena's great service. She was very kind and attentive to everyone around. Customers seem to know her well. That speaks volumes about the kind of manager she is. Will def be coming back soon. Food always 10/10 read more

WaBa Grill - Fast Food Near Me - Eastvale, California

Ledena was very helpful didn't know what I wanted at first help me thru my meal on what she recommended for my first time here && very respectful and generous!! Def coming back! read more

It's easy to miss this place because even though it's in a shopping plaza, it's off to the side away from all the other stores. At the same time, I think that's the reason why it was easy for me to find a shaded place to park under a tree right in front of the restaurant. The restaurant is clean, modern, and simple with huge windows and some word art. I saw touch screen kiosks at the counter and went to them first, but when my sister asked for a customizable plate that I couldn't find on the screen, I had an employee take our orders instead. I'm glad there was a vegetarian option, and that we could pick and choose sides and sauces. Even then when I picked up our tray, the cashier had given us a handful of other sauces to try. We also ordered the dragonfruit mango lemonade which tastes and looks as good as it sounds. If it was a refillable fountain drink, I would've gone back for more. If all you want is a quick and healthy meal, this is a good place to go. read more

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Adannya was super helpful, patience and professional. Service is always quick and efficient!

We love this place. Fresh, tastes great. The spicy chicken bowl is always made to perfection. This team definitely has it together. We want to thank the staff here for always preparing a delicious meal that we look forward to. This is one of our go to spots. Very enjoyable read more

Ladena was so kind and helped me out with my order. The establishment was warm and inviting and clean!! I love how they have specials for kids . I think buy one entree and kids eat free for the second. It's a deal for me. Check out this spot! The food is fresh and I bet you'll want to come back for more read more

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Food and service top tier ladenas customer service was awsome she did such a good job recommending the food options well definitely be a waba regular read more

Food was great, very helpful . Clean place. Ladena was very welcoming and friendly music wasn't to loud just perfect. read more

WaBa Grill - Mini bowl with chicken n extra veggies - Fast Food Near Me - Eastvale, California

So it's been a whole year since we ordered and we decided to give it a go again. We saw there was a promotion going on for Saturday and Sundays - you can get a free kids meal with a purchase of a full priced bowl. We ordered 2 steak bowls, one with spicy waba sauce and the other with boom boom sauce. Then we ordered a mini chicken bowl which was free. We placed the order on the Waba App and selected a time for pick up. The promo code was kidz was used since it was the weekend. Apparently you can use the promo code kids for Monday-Friday. Anyways, the ordering process was smooth on the app. During pick up, I checked in with the cashier and she told me that the order was being worked on, I waited for about 10 minutes while the food was being prepped. Mind you, I had selected a time for pick up and this was already 10-15 minutes after the selected time. But anyways, it wasn't a big deal since we were not in a rush, after the food was done being packaged, the cashier called my name and ensure that I had all that I needed: napkins, utensils, and sauces. When we got home and started to unpack the bag, we saw the disparity of meats between the two steak bowls. The only difference between the two bowls were the sauces. One was with the spicy waba sauce and the other, boom boom sauce. But look at the picture! Look at how little the meat that came with the boom boom sauce. I'm just baffled. I guess it was still a better experience than last year and while the food was still enjoyable, I wished the ratio of meat and rice would be corrected for customers. My toddler seemed to have enjoyed the chicken mini bowl though. I also appreciate the attentiveness of the cashier and ensuring that we had all we needed before stepping out of the restaurant. read more

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This isnt the first time they messed up my food, went and got a simple chicken veggie bowl with avocado, by the time i get i look and theres no avocado, paid extra for no reason read more

WaBa Grill - My order - Fast Food Near Me - Eastvale, California

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I stopped in waba grill today for a quick bite to eat, this is not my usual spot. I was greeted and served by a lovely young lady name Adannya. She provided wonderful customer service and was very knowledgeable about the menu. read more

Very disappointed, we spent more on the k ribs plate and every piece of meat had tiny bone fragments!!! It made the meal not edible. This is so dangerous... read more

WaBa Grill - Tiny bone fragments. Meat was not rinsed before marinating. - Fast Food Near Me - Eastvale, California

Food is Excellent, Service is Fast and efficient. The ambience is perfect, clean and moderate levels of noise. Staff is polite and friendly. Thank You WaBa Grill for an epic experience! read more

WaBa Grill - Chicken Plate with 5pc Dumplings - Fast Food Near Me - Eastvale, California

Had to take a moment to shout out Carlos & George at this WaBa Grill location! George especially provided excellent customer service -- friendly, professional, and welcoming. They both made the experience even better. Great service goes a long way! And I must add it was decorated so festively for Valentine's Day! read more

Ladena was absolutely wonderful. She was friendly, professional, and made sure everything was handled smoothly. You can tell she truly cares about customers and runs things with a positive attitude. Great service because of her--thank you, Ladena read more

I hadn't been to Waba in a few months and decided to stop by today. There was one young lady at the counter who didn't greet us at all. No "Hello" or "Welcome." After waiting a bit, we decided to place our order at the kiosk ourselves. When she gave us our food there was no smile, no acknowledgment, and no "thank you." I understand working with the public can be challenging, but basic courtesy goes a long way. Unfortunately, because of this experience, I won't be returning to this location, even though it's close to home read more

Not a happy camper. I tried the fish combo plate and was very disappointed! The fish was rubbery like it had sat for some time or overcooked. Not recommended. read more

Went in today sunday around 1:20 pm after taking a break from this location for the same issue the way the "lady with long brauds" is very stingy with food & trays...today I ordered a few things... I ordered myself some shrimp tacos & I was do disappointed about the Stinginess with the shrimp! Literally 1 tiny shrimp shredded into tiny chunks for the whole taco! At other waba locations I can see at least 4 whole shrimps per taco!! This is also the 3th time the "the lady with braids" I wish I knew her name...serves my 3 tacos into this tiny lil circle container instead of using the rectangle container like they do at other waba locations!! The time before she corrected the "middle eastern guy" very rudely just because he was packing my 3 tacos on those rectangle containers,she told him not to be "waisting" ,she needs to stop to be so "mindful " with the shrimps & meat!! read more

WaBa Grill - Can you see the 1 shrimp shredded in tiny pieces?? - Fast Food Near Me - Eastvale, California

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Amazing service especially from the manger ladena she always have smile and she always helping out

Great food service by Adannya! She had such a great inviting energy and overall the customer service was excellent. Definitely coming back here! read more

Ladena and Ada were absolutely amazing best waba grill I've been to!! Wouldn't recommend any other one!!

Went in here for a quick eat. great service, quick and the workers were great. Unsure why it has 3 stars it should be higher.

Amazing food and the service from Adannya was great!!! She was very welcoming and helpful when it came to ordering my food. Will definitely be coming back read more

The worst service I've ever experienced in Waba Grill. By the manager Ladena. If I could give it 0 stars, I would. One of my kids accidentally grabbed the Waba Sauces that are for sale. When my husband went to return the bottle - she called from across the room that those are for sale. She was very rude and kept going back and forth with an attitude when my husband explained it was a mistake and my son didn't know. The other employee Matthew was shaking his head and mumbling stuff under is breath saying "Some People." When I asked for someone's information who was above her, the phone number didn't work. Then she got an attitude again saying there's a sign and you already ate you can leave very loudly. I don't know how she became a manager. Oh and now the email she provided is wrong too. If you value respect and good customer service, don't go here. read more

Store was completely empty, no customers dining or elsewhere; however, I find myself waiting there with three workers in the back (2 cooks, 1 food prep). Nobody greeted me and I was told after waiting slightly over one minute that someone will be with me shortly. Forever lost my business. Customer Service goes a long way in this place needs quality improvement. read more

Just wanted to give a shout out to Ladena and the team at Waba Grill. I love coming to this location for the fast service, fresh food and positive vibes! read more

Ladena was an amazing employee who went out of her way to help me, her and the entire crew made my meal fast, hot, fresh, amazing and delicious!! I love going here for their amazing service!! read more

Ladena was helpful my order was a bit complicated but she made sure it all went smoothly! I appreciate the great customer service and patience ! Shout out to the cooks as well for cranking my order out quickly. read more

I got all the way home and without my order being correct but I called and they said my bowl would be replaced for free next time I eat there, the manager is really nice. read more

Ladena greeted us and was quick to work on our order and bring it out in a timely manner! Packed my bag with the additions I requested and some. Appreciate her service and help ! read more

WaBa Grill - Receipt - Fast Food Near Me - Eastvale, California

Customer service is excellent! (Ladena & Carlos are awesome) Food is delicious specially when Carlos is here. read more

Thanks to Carlos , Matthew ,and George for the great customer service really made my experience great . The bowls were absolutely delicious.

Food is always fine. But i came today and asked one of the worker if they ever accept phone order he said yes! The only time they stopped accepting order around 7:30pm but for the past few month or even a year my family an elderly kept trying to make an phone order so they can pick it up no one has ever answer the phone in this location. I tried myself during the day lunch time no has ever answer the phone in this location. For seniors that does not know how to make online order, phone order would be the fastest way but, it sucks if they can't make phone order. Thats the reason i gave it a 2 stars review. Please answer the phone! read more