The staff was so friendly and helpful when I couldn't decide what I wanted to try, thank you for your help

Again, no water! Thought I would give this spot a second chance. It's obvious the either have poor management or just don't care about their customers read more

WaBa Grill - No water - Fast Food Near Me - La Mirada, California

Great customer service!! Very welcoming environment! Good food and fast service . Thank you Ingrid!! read more

WaBa Grill - Fast Food Near Me - La Mirada, California

My kids and I enjoy coming to this place! Always fast service! And David was so welcoming, even had us try the new tacos they're promoting, which were delicious! Coming back for more of those chicken tacos! :) read more

WaBa Grill - Fast Food Near Me - La Mirada, California

Updating this review based on not just the food, also based on witnessing some bad customer service from this lady Sule. I've watched her the whole time I was eating my lunch not showing any care whatsoever. If she doesn't care about the customers or even her job, then why is she working here? Definitely not WaBa Grill material. The food here is still good, but it's not the same without Lauren (who used to work here) as she was the best employee at this particular location. However, the other employee I forgot her name who took the order from me was nice and know what customer service is about. I was going to hold off updating the review 'til after the next time, but that little fiasco from yesterday was enough to lower my rating to 3 stars. I won't be going back to this store 'til further notice. read more

Waba Grill is located close to Bank Of America and Walmart. It was my first time here and I was getting something for me and my parents. I was looking at the menu and deciding to get a Half and half bowl with brown rice and had asked what a half and half is. So a half and half is half chicken and half beef. I decided to get that for me and my mom to share and my dad would get a steak bowl. I thought the rice was pretty good but the steak and and chicken wasn't really my liking per say. I think it is alright for something quick to eat but to me the flavor wasn't there. I liked the chili sauce though but not so much the teriyaki sauce that they put on it standard. So I think if I did end up eating here I would just tell them not to put any sauce in the bowl. read more

WaBa Grill - Half and half bowl - Fast Food Near Me - La Mirada, California

Placed an online order. Tried calling ahead of time and no one answers. The order wasn't ready and it wasn't even started when we arrived at the location. We had to wait another 20 minutes. This isn't the first time Waba Grill doesn't have the meal ready. Similar experience in a different location. It was around 7:00pm. Not during the evening/dinner rush. Wouldn't be returning to this location for online orders. There were only two employees. read more

Found a piece of metal wire from a grill brush in our food. Called the facility to let them know just in case this happened to someone else. They didn't care. No apology. No consideration to see if we were ok. A bunch of young kids with no care in the world about what happens to your food. read more

WaBa Grill - the receipt for the restaurant - Fast Food Near Me - La Mirada, California

Do not waste your money. It was awful. Small amount of dried out chicken and the vegetables were as if they came warmed from the freezer section at Wal Mart. Dried flavorless rice and we requested cabbage and was given 3 bites. Nothing warm and juicy like you would expect. Save your hard earned money. This place should have remained closed! read more

Don't bother. They don't want your business. Food here has been what you've come to expect. But, this time I couldn't even manage to get to place an order. They weren't exceptionally busy - maybe 3 customers waiting to pick up food and no one waiting to order. Of the 3 employees behind the counter not one of them even acknowledged me or approached the counter for a full 5 minutes that I stood there. The 2 that did make eye contact scowled and seem angry and still never said a word. I left and went to another teriyaki place around the corner where they act like YOU are their business - not an interruption. read more

I am dying to try this place. We came in yesterday but unfortunately they do not carry menus for the visually impaired, nor did they have to go menus. So we left. It's frustrating enough without daily obstacles like this. Just something to consider for people with disabilities. read more

This location sucks! And waba grill instead of responding to comments like you care actually get off your ass and fix this place. This place needs to be managed way better. Workers are rude and clueless. Didn't have white meat chicken or avocado today and I called for pickup and was placed on hold for 10 mins before I hung up and when I got there the workers were just chillen. To top it off when I was waiting they gave my order to someone else. So instead of waiting more I got my money back and they didn't even offer me any food. Instead I payed with card and they give me all 19 dollars in ones. Been here 3 times and each time a bad experience. read more

So we come in to WaBa to order haven't been here in a while asked a couple questions about the bowls ordered a Waba bowl and a mini chicken bowl tried to order drinks but the soda fountain was not working only ice and water which that was fine except they can only give us a tiny dinky plastic cup or they would have to charge us for it problem with that is is if your soda machines not working are you gonna charge us for the cup they said they only have the drinks in the refrigerator picked one out of there wasn't very cold the employee stated that she had just put them in there so we asked if we could have a bigger cup for ice to add to drink to to cool it off and she told us she would have to charge us for a regular drink are you going to charge us for a regular drink for your malfunctioning fountain machine we're just trying to get cold drinks which you have none of we're happy to buy one but not two and only get one or buy one that's warm of course they said they were just following procedure but sounds to me like there's no real procedure guidelines set in place for this particular scenario and I think a little common sense and standard courtesy would be in the best interest of the restaurant when their equipment is not working properly other than that the food was pretty good I did ask for light rice and heavy veggies got charged an extra $.35 for that and still wind up with what appears to be what they standardly do on the rice and the veggies lots of rice not much veggies I mean after I a lot of the rice I still wound up with more than a half a bowl full of rice $.35 would be a great deal if I actually got what I paid for. read more

WaBa Grill - Fast Food Near Me - La Mirada, California

I ordered food there. I wasn't happy with the greeting besides it didn't make me hungry being there. Customer service is not great. That will be my last time I go. It's like they dislike working there. I only put one star to give a review they don't deserve a one star. The fountain drinks didn't work. read more

I work next door from waba and they served me the worst bowl ever still left an empty spot unbelievable. read more

WaBa Grill - Kids veggie waba - Fast Food Near Me - La Mirada, California

I was craving Waba so we placed an online order while watching the game and was pleasantly surprised that the order would be ready in 13 minutes. I jumped in the car trying not to miss too much of the action and arrived at Waba to be told in a carefree tone that the online orders were not coming through. The staff member might as well said "Sucks to be you!" No offer to get on a new order or anything. Basically, "See ya!" I will return the favor and say "See you never again Waba La Mirada. read more

I used to really enjoy the food from here but the last two times I've gone have sucked, today I decided to give them a second chance and I won't be going here again. I'm the type to be kinda quiet and not complain. I try to be understanding like when someone's visibly new or their equipment is down. But I'm also spending money here and there isn't much customer service to work with... Two months ago, I went to pick up my order which was a chicken/steak plate with 3 dumplings substituted in. I told them my name and the girl couldn't find it by name so I told her what I'd ordered. She gave me a chicken steak plate that was packaged up in the to go section and I went home. My mistake for not checking it inside because then I realized that it wasn't my order because it didn't have the correct rice, dumplings, and side of avocado I'd ordered. Secondly because the receipt that was on the plate had a timestamp almost TWO HOURS before I'd placed my order. So they gave me a plate that'd been just sitting there. I went back to return it but they didn't give me a new plate. They just added in the correct rice, only two dumplings, and a brown piece of avocado on the side that I had to remind them again to give me. Today, I went again hoping last time was just a bad day. I also made my order through the app and when I got there they hadn't made it, and didn't know about it. I told the guy my name and what I ordered. He searched for it on the monitor and said he got it, spoiler: he did not. He served and gave me the plate I ordered, and as he was packaging it up I asked him if the dumplings were in there (I'd ordered 5 pieces). He said "no, those are separate." Okay. He proceeds to give me the bag with the plate and no dumplings and tries to send me on my way. "I also ordered dumplings," I told him. Didn't he check the order on the screen, as well as me just asking about them?? "How many" he says. I tell him the amount and he packages them like I'm inconveniencing him. I get home, and I open up the chicken/steak plate. The rice is mushy and wet, the steak is dry, and the salad has no dressing. And that is the last time I give this place my money. If they'd gotten my order wrong but apologized and the food was good then all would be forgotten. But they mess up your order, have no customer service, and the food isn't good? read more

Definitely gotten better since it's opened. New seating makes this place less congested. No on site bathrooms Parking can be a hassle as this Waba grill is located in a shopping center. Food is just like any other waba Steak is consistently burnt however. read more

Yes, it was a little slow but it was only 2 young men here and they were beyond friendly and showed great customer service. I really think we all need to be more considerate these days for those that actually show up to work and if there's issues with take out times or service then it's time for you to cook at home more. Just saying. And the food was great read more

This has to be the worst run business I've ever experienced. I'm incredibly patient and understanding, especially considering I worked in the restaurant industry for over 10 years. But the employees here seem like they just don't want the business nor care about the customers. I had an online order back in June. I got the the store and was told they were out of everything and that I needed to talk to the manager to get a $36 refund. I contacted the manager the following day and she said they have to make a request to corporate to refund my money. Never heard back. I reached out to corporate and didn't hear back for over a month. When I finally heard back, I was told they can't refund me because it's been over 30 days (not my fault), but they can offer me 4 meal vouchers, I would just need to the let the manager know and show them the email. I've now tried 3 times and the manager is either not there or not available when I call ahead. read more

I had never tried WabaGrill until this location opened up near my house. It worked out perfectly as our kitchen was being remodeled, my family and I were forced to eat out. Being very health conscious we mainly ate at El Pollo Loco and decided to give this place a try. Let's just say that I'm a regular now coming at least 5x a week. I've tried everything on the menu and it is all D-licious and HEALTHY! You can't go wrong My favorite is the chicken veggie bowl with brown rice, green onions and avocado on top ($8.24). This will fill you up and is well priced. The staff here is amazing and everyone is really well mannered and friendly, always seeming to have a genuine smile. One employee who always seems to stand out is Kevin. This guy will give you the best radical customer experience you have ever had at a food joint. He's always well groomed, proper, knowledgeable and most importantly very personable. read more

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Went here a few nights ago for the first time after searching "healthy" food in my area. It was toward closing time, so the staff was getting ready to close up shop, but still happy to serve me and my friend. Delicious. Hands down. I had the Half-Half Veggie Bowl. NOM NOM NOM. Overall it has the same concept as Flame Broiler [which I also like (but now having tried Waba Grill, I'd opt for Waba)], but has bigger portions and more menu options: salmon and shrimp. The beef is also more flavorful than Flame Broiler's. Prices are a bit more than FB's, but that's to be expected with their offerings. Will definitely come back. read more

WaBa Grill - Half-Half Veggie Bowl - Fast Food Near Me - La Mirada, California

Good customer service but pre-order the salmon while your on a limited time schedule for example lunch from work because it will take foreverrrrr to complete your order read more

I love Waba, but can they give any less edamame salad??? Lol! Seriously!! They put two tablespoons and that's it! Goodness!!! SMH! read more

WaBa Grill - Fast Food Near Me - La Mirada, California

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I got super sick eating at this place, food poisoning that landed me in the ER.. it was the only place I ate at Saturday, woke up Sun feeling like death. With a health grade of c already DO NOT COME EAT HERE EVER read more

I love coming to this place the staff are always so friendly and the place is clean. The reason for such is a low rating is the cost to portion ratio. I ordered a salmon salad and was expecting to get a normal size portion unfortunately i was very disappointed when I got home when i payed $8 for a salad with a bite of salmon! That is just ridiculous to me if I'm gonna pay $8 for a salad I expect to get a decent amount of salmon I wouldn't pay more than $6 for this. This salad was for me mom and she had to make a supplement at home because there was not nearly enough protein for a decent size meal. It took away the convenience of going to buy food when she had to come home and make food anyway. read more

WaBa Grill - Fast Food Near Me - La Mirada, California

Food was terrible. Vegetables weren't cooked. Rice was undercooked and hard. And the chicken was crunchy. Whoever is cooking today needs to be re trained because they can't even make a simple chicken bowl. I normally don't complain but come on people you're cooking peoples food would you want to eat the crap you're making. This was on 9/8/2022. I would call and complain but pointless by the time I got home they were going to close and by the looks of other reviews no one has done anything about this place. Corporate or management should do something. Waste of money. read more

Sad to see and witness probably the worst customer service. The employees were unwilling to help Or acknowledge us standing there and just went about their business and were annoyed when trying to order food. If it wasn't for the fact that we were pressed for time, I would have left and trust, we will not return to this location. Worst waba grill we have ever been to. And the order was still wrong, after a lengthy wait! Sad!!!!! read more

I have to agree on this location having bad customer service. I really wish I could remember the name of the lady who helped me. She was older and just rude. I felt she didn't want to help me and was bothered she had customers. The food has also been a bit of a hit and miss for me too. A few times the chicken has been burnt and they have been out of avocado. I know avocado has peaks but burnt chicken and no avocado is no bueno. Their steak is really good. Their rice krispies are addicting. Sometimes I just want to go for that alone. Definitely a good place to eat for a healthier meal. read more

Seemed like it wasn't being managed well. Out of inventory for Broccoli, green onions, and half the fountain drinks were watery/out of syrup. Employees weren't very pleasant, but I don't blame them for being frustrated about not having the basic ingredients to make most of their orders properly. I ordered steak+chicken and got no chicken but they fixed it for me so that was a plus. The food that I did get was good. read more

Went to this Waba Grill today for lunch. Ordered a chicken/steak combo bowl, white rice with no vegetables. See the attached picture. The serving was sparse to say the best. Barely any rice and even less chicken. My friend ordered the exact item, his serving was much more plentiful. I discussed this with cashier who told me there was nothing he could do. He claimed the order was prepared correctly. When I told him my friends bowl was much more plentiful he said he guessed he was lucky. He refused to add anything to my order and told me if I didn't like it to eat elsewhere. Bottomline, don't eat at this Waba Grill. Horrible service period. read more

WaBa Grill - Fast Food Near Me - La Mirada, California

Im typically fond of teriyaki bowls and the food at waba grill but I recently ordered a few bowls and the carrots had mold. I know it's probably not a regular occurrence but I wouldn't recommend this business because how badly the corporate customer service is. On the other hand the front line employees were extremely friendly and helped me immediately. The HR number is a void for calls and it's a shame that they earn bloated salaries and potential equity to let the phone ring out. I read more

WaBa grill is beyond yummy. Beef, chicken, shrimp, salmon, tofu bowls. They have an awesome selection of bowls/ plates. The food was super good. I substitute for the spicy WaBa sauce and it was mighty tasty. They have excellent customer service and food comes out in no time. Don't forget to sign up for their reward program app. You can earn points towards free food! Who doesn't like that idea? It's awesome! You won't be disappoint with choosing WaBa. read more

Check your order before leaving! Third time they forgot to add avocado with my order. When I call to complain, they usually tell me to either drive back to the place (its ten miles away from me) to get my avocado, because there is no manager on the premises to refund my card on the phone. They will tell you to call back when the manager Renee is there to refund the amount on my card, but every time I called, during the manger's supposed working hours, they are never there! Shady business practices. And please don't leave a generic cut and paste apology. It makes your customer service look even worse. read more

We've eaten there twice in 3 days. The first time I had a chicken green salad and it was delicious. The wife had the chicken plate with brown rice and she loved it. The chicken was delicious with no gristle or bad pieces in the lot. Tonight we ordered take-out. I ordered the rib plate with brown rice. Not great.... not even good. The rib meat was scarce and once you find it, while flavorful, it was spongy, stringy gristle and thin. Wife ordered the chicken bowl with brown rice and again, the chicken was delicious, but both orders came with white rice and we don't like white rice. My take so far is the food is flavorful and while the chicken is excellent, the ribs are definitely not to my liking. When you only have a couple options with each order, getting the rice you want shouldn't be an issue. read more

The Waba Corporation should give Kristen an executive position on training their staff in excellent customer service!

This WABA grill is the pits! They never get my order correct. Even when I use their delivery service. So I'm in the area and stop to get a steak bowl with veggies. I'm the only customer in the place at this time. $15 for a steak bowl with "half - ocado" which they forgot to add. AGAIN!!! this is like the 4th time. Who really cares that the employees yell WELCOME as you walk through the door. How about "Don't worry, we'll get your order right this time!" read more

I was so excited that there was finally a Waba grill near to my house!! But what a disappointment the restaurant was so dirty(counters and tables) and the condiments were not replaced ( green onions and jalapenos) fresh for the next day. They open at 10 and I was there an hour later so it's pretty obvious they were from the previous day because the containers were almost empty. I ordered the salmon veggie bowl and blahhhh burnt salmon! The owner needs to clean it up there...hire people who care . read more

WaBa Grill - Burnt salmon - Fast Food Near Me - La Mirada, California

For $55 dollar meal for 3 persons... not worth it!!! Because we ordered a 3 plates their salad has no dressings at all! No sauces on the side, we try to put it online order but no instructions that says special request or something. This is very dry food ever i got for my dinner! I took a picture by the way of salad and raw brown rice. Never ever order here again!!!! So disappointed! read more

WaBa Grill - Raw brown rice and no dressing lettuce (not even call it a salad)! - Fast Food Near Me - La Mirada, California

Food quality isn't as good as other waba grills. Cooks are young kids and done have recipes down right. Not the best one just in general I'd say the la habra one is the best. read more