This was for a delivery order. Food: The dumplings were cold. Some were burned. The salmon was overcooked and cold. The food was quite disappointing. Rating: Zero stars Service: The delivery service itself was good. I ordered miso soup, but it was missing. Rating Two stars Atmosphere: Not applicable. Rating: Location: Not applicable. Rating: read more

I'll give them 3 stars just because their staff was super friendly and nice. But this food..... the broccoli felt like it was still frozen, rice was hard, and is this even real chicken? Lol. Enough said. read more

Came here today and ordered a chicken plate. I had to wait OVER 35 MINUTES for my order if not more! There were four customers who ordered after I did and got their food before me. I had to remind the employee about my order. That is not acceptable! There were other customers too in the dining room who were frustrated with their wait time. I hope the lunch and dinner rush is a wake up call for WaBa Grill to improve on their efficiency, but most importantly, their customer service. The Verdict: Bring a sleeping bag and tell them to wake you up when your order is ready. read more

Love this place good food! I did drive thru today and the customer service from Ricardo was very nice, I will be back! read more

Favorite food to have. Lissette has excellent customer service skills, and always smiling. Lots of healthy options, if you wanna stay on the healthier side. Even plant based foods are available. read more

The bowl was ok I guess the food is good everything was cooked right and I don't know the price because some one bought it for me but I enjoyed it just wish the bowl had a little bit more in it so on that note 4stars read more

You guys are officially worse than yoshinoya when it comes to your portions. You guys literally grab a tablespoon of meat and sprinkle it on top of the damn rice!!!! I shouldn't have to order extra steak for 5 dollars extra and it still not be enough! Get it together WaBa Grill!!!! Customers are paying for food and u guys act like mc Donald's with how greedy they are with their sauces smh! Horrible read more

$10.00 dollar bowl and they forget the condiments. This place customer service sucks! The food isnt worth the price. Avoid this place!!!

Very small amounts of chicken and even rice honestly compared to other waba grill locations I've been to. Very disappointing

I've always had good experiences with their food and service at this waba grill but not today. After pulling up to the drive through menu My husband asked them to hold on ( just so we could have more than 30 seconds to look at the menu) and the lady seemed to immediately get an attitude.. like why?! Her attitude didn't change much once at window. I'm hoping this was just an off day... 9/10 times their great though read more

Awesome service from Yajaira and staff. Great food. Will be back. The chicken bowls are delicious.

Ordered online at 10:00am before they opened. Picked a time of 11:15am to have my order ready. Walked in at 11:18 to get my order and was told it will be another 10 minutes before it is ready because the all white meat wasn't ready. How can it not be ready when the order was placed with a enough notice to have it done? Last time I was here I was helped by a rude man who made me show him my phone to make sure I was picking up MY order. Per the email. It states all you have to do is walk up and give them your name. By the looks of the previous reviews , it looks like this location has some serious customer service issues. When will management correct the problem? I will not be returning. There are a lot of small business restaurants that can use my business who are appreciative and care about their customers. read more

I was driving to the store today and saw the new billboard on plant base steak. I told my wife i had to try it, and let me tell you after being a vegan for 3 1/2 years this is the BEST STEAK alternative I've ever had. I had to call the store and make sure they gave me the right order. I talk to the manager Eddie and he assured me they did. I thank him for you guys putting this on the menu and told him I'd be there at least 1-3 time's a week. Please corporate keep this on your menu and even do a commercial to let vegans know. I called all my vegan friends and told them. Thanks again. MR.PARKER read more

I am so so disappointed with this restaurant. I order every time from here and I am always reminded why I shouldn't! I order through Postmates and every time the meat gets smaller and smaller. I am 8 months pregnant and all I wanted was food I order the steak bowl with waba sauce and no waba sauce and barley any steak. What kind of service is this. Do you guys think it's funny to send orders out like this. I can't even get a refund or a new one sent out. I can't drive because I've been put on bed rest for the rest of my pregnancy. This was the last straw. Good job guys you fucked up another order and made a pregnant woman cry and waste her money! read more

WaBa Grill - Fast Food Near Me - Lancaster, California

Definitely the Worst Waba Grill I've ever had. Barely gave me any chicken and the beef tasted re-heated and stale. First and Last time dinning at this Waba. read more

WaBa Grill - Waba Bowl - Fast Food Near Me - Lancaster, California

Great service from Lizet! Thank You so much food was good place was clean and not to expensive

First two times eating here very delicious. Today I ordered the Steak and chicken bowl Steak tasted bad. I could smell the meat was spoiled Not fresh at all. Very disappointed. read more

Delicious chicken bowl. Back for round 2 for chicken steak plate. Open late. Friendly staff. Coming back for more while n the area

Being my 1st time being there I love the food but their customer service suck very prejudice even my niece and 8 year old granddaughter notice it read more

Just found this place not too long ago love their beef and chicken bowls they're really good. Definitely recommend you give it a try.

I'm very to happy to see WaBa Grill open in Lancaster. Even happier to see their lobby open during the Covid situation. Despite a 25 minute wait for my order, I was very happy with the food and the service. read more

Thought I would try something new in town because I do enjoy a good rice bowl however I was not impressed by this place. Service and food took forever and I didn't really feel like they cared about the customer. For being a new restaurant in town, you would think they would provide a great customer experience and some decent food. I think I'll just spend money across the street. read more

Horrible food ....I spent 30.00 dollars....and I'm not happy...food was very cold dumplings are also frozen cold..I was served a tiny bit of rice with cold veggies....very disappointed....never coming back again....waste of time coming here read more

My husband and I have loved wanna grill sinve we first had it over 10 years ago! Food has always been delicious. However, this location is very stingy with the portions ! prices have went up which is fine, yet the portions have gotten smaller and smaller there's barely any chicken on our bowls ! read more

WaBa Grill - Fast Food Near Me - Lancaster, California

I usually go to Flame broiler but decided to try this place out. Sadly customer service is lacking, she seemed annoyed I tried to remedy it by asking her how her day was and she ignored it. Well there was still an upside, I was getting food!! Got home and my bowl had a large quantity of waba sauce all over which made it salty and not a good experience. I salvaged what I could and still ate that, but im disappointed and very discouraged to ever come back. If this place isn't a good experience I recommend Flame Broiler, theyre very friendly... its very similar also more food for less. I have no affiliation with them just a satisfied customer. read more

Good service and food was great. Good staff and clean. Very up beat environment. Staff fantastic

I dont want to be too harsh because they just opened so I'd say the food was really good but the wait was way 2 long which I get because they are new, but the girl on drive thru had attitude that I did not appreciate . read more

Sooo happy to have a Waba Grill in the AV! They have seating outside and a drive thru as well! Going to stop by often!

Love it their food is so delicious with chicken & white rice and the veggies Cabbage with cooked carrots WOW!

I was so excited to see we got a new Waba grill in the AV since I've eaten here before in the valley. I got it delivered with free shipping which I appreciated but the food was not at all what I remembered it, the beef and miso soup were very good but a little disappointed on the chicken, just bland and not the right texture also consider putting a dressing on the salad or maybe don't say salad just say green mix read more

I love this place the food is delicious and the staff are wonderful, customer service is great, I always ordered the family meal price is very reasonable...I highly recommend Waba Grill. read more

Three of us went here for the first time today. They are polite and friendly, our order was made correctly and fast, and the food is fresh and delicious. The dumplings were amazing. The prices are good. I will be going here more often instead of the greasier fast food options available around that area. read more

Have only gone through Drive-Thru and it was great. Not long of a wait, and the order has always been correct. I've been there a couple of times already since it opened. read more

We got drive thru this week and had no complaints at all. Food was hot, tasty, and affordable. I am so impressed that they were able to open up a new spot during the pandemic, especially in LA County with all the rules and restrictions on businesses. We will be back and back often! read more

I bordered the salmon bowl and side order of shrimp. The salmon was over cooked there was no flavor there was no seasoning and the shrimp was dry taste of burnt shrimp just stayed in my mouth. I will not be returning. read more

01/06/2020 @ 6:05pm. Check your cameras. Almost half of the crew had their mask under their noses. The black girl with the pierced nose that was bagging orders for the drive through and the white girl on the grill. I had to go inside after placing a curbside pick up order. This isn't the first time this happens. The phone was off the hook. I called this place 10 times. I was waiting outside. When I questioned the girl in the front, she said someone left it off the hook. Disgusting. Unprofessional. Taking my business to Flame Broiler. Good luck during this pandemic. You should at least make your employees wear their masks right. Going to be making a report to the health department. read more

I went in not wanting to go to drive through and it was suggested to order the chicken bowl with vegetable served over a bed of cabbage for low calorie reasons. It was really good and I like those proper there will be back! read more

My were so excited to see that a location was opening up in the AV! The first time we ordered, we had a great experience. Unfortunately, every time since, there have been issues. Our orders have been prepared incorrectly, we have been charged for items that we have not received, and today, our order never arrived, though it was marked as delivered. We previously spoke to the Regional Manager, Gladys, who promised us that she was going to make things right. We never received our replacement meal as promised and are beyond disappointed and frustrated at this point. Just give us our money back! read more

First time today. Food was excellent and a good size portion. I got the sweet and spicy chicken bowl and my son got the steak bowl. Will be coming back for sure. Very nice employees as well. read more

I've tried to come here 3 times now giving it a chance since it's a healthy option but every time my order has been wrong and I had to come back. Twice with wanting the sauces on the side and once when I ordered 3 meals and got charged for it and only got 2. And was given a hard time about it like I didn't know what I ordered. The service is horrendous. I was excited for waba to open in my town but this is a god awful start. Owners need to look at a overhaul of management and employees because they are bringing it down at a rapid rate. read more