I can't believe I'm doing this to one of my favorite spots & it has absolutely nothing to do with the food. This is solely based on one incident. If they didn't pull a fast move like this they would of easily got 4 Afros from me. When a customer ask for an orange wedge and you say no. Then the customer says they will gladly pay you for the orange wedge and you still say, "no it only comes with the plate not the bowl" you need to reevaluate what's more important to your business. Either one small orange wedge I was willing to pay for, or a satisfied customer who supported your business. Looks like they chose the orange wedge so I probably won't be coming back to this Waba Grill again. They definitely need to take notes on good customer service from the Tarzana location. OO 2 out of 5 Afros read more

Our first time eating at this location. The 3 stars is for the small portion of kale salad & over cooked/dry salmon. I literally had a hard time separating the salmon in pieces with my fork. The teriyaki sauce did help a little to moisten the salmon. The brown rice was a little al dente. To be fair the chicken & beef was moist for the Chicken/Beef plate with the right amount of teriyaki sauce. Few weeks ago I ate at the new Ventura Waba Grill. There I ordered the salmon bowl. The salmon portion was too small & I had extra rice leftover. I was not even full! You can get for $3.98 + tax a Larger portion of The chicken & Beef teriyaki bowl with white rice & steam veggies at Yummy Mongolian barbecue (Saviers Rd in Oxnard) & feel Full! read more

WaBa Grill - Salmon plate. Salmon was Dry & overcooked. The kale salad was a small portion as well but delicious with sesame dressing. - Fast Food Near Me - Oxnard, California

See all

After reading the comments, I see that I'm not the only unsatisfied customer due to horrible customer service from the rudest man in the food service industry I've ever encountered. As someone who has actually worked in customer service for over 10 years, I know that every customer counts. I informed man (Koon S) that the way he was speaking to me was unacceptable and I would be contacting corporate and he laughed. You know something is wrong when a manager doesn't fear corporate. That further explains that waba does nothing and doesn't follow through with them. I've already complained to Waba feedback via the app and a week later still have no response. I dont expect it to be any different on yelp but people deserve to know to take their money elsewhere where they will be treated with respect. read more

Very stingy with the sauces, bought 3 bowls, only gave me sauce for one person after asking.

Lady is very very rude. I have called corporate as they are a franchised location they couldn't do much they said, I have order about 5 plates for me family and they only give you 2 waba sauces and chills. As it is a high amount of food you would think they'd give at least 10, 2 for each plate. One more thing, I was more then 6 feet away from her and she yells "6 feet please 6 feet" like I am more then that. If you don't feel comfortable working then please stay home. read more

Felt like a fast food restaurant - my order was ready in less that 3 minutes. I think they cook in bulk and just microwave the food. Almost 9 bucks for a little bowl of rice and chicken. I also didn't like their terriyaki sauce. They sell an exact tasting and looking chicken-rice bowl at Jack in the box and the cost for that is $3 Update: Have given the place another go and they have been great. Place is always clean and friendly team behind the counter. I crave the WaBa bowl once in a while and come back to this place. read more

This place nothing like thee other location service sucks, they don't serve the food like in the other locations, I was disappointed when I opened my wabba plate at home it had no teriyaki sauce, this franchise sucks!! If they can't commit to the standards of wabba grill then this place should go out of business!!!!!!!!! read more

The owner is a total jerk...dry personality and treats you like crap! They offer you sauces when ordering online, but they don't put in your bag! I told the owner I had request sauces and he turned around and wanted to charge me for the sauces I requested free of charge on their website order page!! They offer drinks and they show bottled drinks and when you arrive they only have canned drinks! They skimp on everything, even the rice that is so cheap to buy!! SHITTY SERVICE!! GREEDY OWNER!!! read more

If I could give this Waba Grill restaurant a negative 10 (that's right....a -10) then I would. A one star is way too generous for this particular restaurant. I've been to many other Waba Grill restaurants and those other employees at the other locations have been wonderful. The female and male owner at this restaurant are rude and the worst business owners on the planet. I have been to this particular Waba Grill several times and will not be back. I'd rather travel an hour to a different Waba Grill to order my food. EVERY single time I came here, I asked the cashier/owner for extra sauce and EVERY single time, I got the most rudest response and behavior. The first time, I told her that I'd be willing to pay more for the sauce if that was her major concern. She told me that she didn't have a way to charge me for the extra sauce. IF I am willing to pay money for the sauce which you sooooo greedily refuse to hand over, then don't give me a look that you're pissed off or annoyed. This is the ONLY Waba Grill that wasn't willing to give extra sauce without an attitude and refusal. The second time I came here, I again, asked for extra sauce. The same cashier/owner handed me one little dinky packet. When I asked for one more.....forget it.....it was more attitude and unfriendly service. I don't understand how this particular Waba Grill continues to operate in such an unfriendly environment. Corporate should do something with these owners and fix the problem.....The problem you ask? What is the problem? The management/owners/cashiers. NO THANK YOU.....I WILL NEVER BE BACK. For any future customers that even think of coming to this location, you are much better off going to the one in Ventura or some of the other locations in Oxnard. Stay clear of this one.....FAR AWAY!!!!! read more

Pretty good tasting, quick and a healthy option. The sauce is good but using sarracha instead is a healthier option. You can view the nutritional facts on their website. DO NOT EAT THE MISO soup zero flavor and no tofu. read more

WaBa Grill - Chicken Brown Rice Avocado & hot sauce of course ! - Fast Food Near Me - Oxnard, California

This is directed towards the male cashier, he was very rude and didn't even hand me my change he tossed it on the counter. I am upset because I have gone there so many times and there is always a nice lady in the front with such good and professional attitude and this time I walk in and get a rude cashier. read more

I really like WaBa grill. However couple thing I noticed of this Particular location. When I ask for a plate to dine in I got a plastic plate with cover to go, One napkin one fork. In order to get Waba sauce you have to ask him for plastic cups. They seem like they nickel and dime where ever they can I never seen this Eddie Waba Grill before. read more

I think the yelpers got this one right- 3 star spot. I usually like WaBa but for whatever reason this locations subpar. Today I ordered the WaBa bowl (chicken and steak and veggies) it was $9.00 which isn't bad but the flavors were bland. On top of that they covered the dish in their sweet teriyaki sauce which was way too much. They need to put that on the side and let the person add as much or as little as they want. In addition this location seems a bit run down.. not a lot of good vibes inside of the place. This location is now on my list of places I don't need to return to. read more

All those low ratings are posers. Their food is great/tasty/delectable. Inconsistency happens everywhere, no one's perfect. Although, every time I order from here, it's been consistent for me. The main point is.. it's worth your $$. Affordable, delicious, "light" foods. 10/10 would recommend to a family or friend. Make your tummy happy today. & swing by this location. read more

They need to work on their customer service. The people who work here are plain rude. They have complained over the phone that my husband ordered incorrectly and then brought it up again when he came in to pick up our food--- saying he can't ask for a bowl with veggies and he must order it as a chicken veggie bowl. Also complained that he called it a "beef bowl" and insisted he must order it as a "steak bowl". Really? Then today, although they have American Express as one of their accepted forms of payments on their window and the pen on their machine has an Amex logo on it, the cashier was rude and irritated that my husband paid with his Amex. We won't be back. read more

A healthier option between this place and the Thai Chinese place just a couple of suites away.. I had half chicken/half beef rice bowl. It wasn't bad, but it wasn't great either as the beef pieces had some fat to them.. read more

This place is a combination of bad service, bland food, and poor management. The chicken portions are below Waba Grill standards. The owner is very unpleasant. They do not properly grill the meat. Co-workers dine here because it is conveniently located. I recently dined at the Tarzana Waba Grill. It was awesome. read more

You seriously can't go wrong with WaBa! I live a fit lifestyle - or try to - and WaBa makes it so much easier with what it's menu offers. I've ordered the Salmon vegie bowl and the shrimp veggie bowl and both with half the portion of rice and extra veggies were wonderful! read more

If I could give this place zero stars I totally would, its funny how their other location gets a 5 and this one a zero. The man who was cashiering today was so rude. So what happened is, my brother and I went in for lunch. He ordered the chicken and veggie bowl and had a coupon, well the man didn't know how to use it and was not allowing him to scan it. He then kept raising his hands and yelling "I don't know, I don't care" "you don't have coupon" then when I ordered mine he did the same thing. So as my coupon was clearly on the screen I did not get my free drink. Its also not about the item being free its about his actions, my coupon was active and all he said at the end was "go ahead I don't care, call corporations office, you don't have coupon, you lie" how rude! I would much rather go to the one by Oxnard College they are the sweetest people ever! Ugh. read more

Raw chicken, bad steak, and horrible attitude. The guy wasn't even washing his hands before touching the food. Horrible, wont be coming back. read more

First, the place smelled weird but whatever. The food needs tons of flavor. The chicken was bland and the only thing that was good was the salad. I'll be going to subway next time read more

Glad I found this place! It's unassuming, but the food and service was great. I ordered a waba veggie bowl-chicken, steak and vegetables over rice- while my brother ordered a chicken bowl. It was a good portion, well cooked and seasoned. Reasonably price at about $6-$7 for a bowl. I'll definitely be back! read more

WaBa Grill - Waba Veggie Bowl! - Fast Food Near Me - Oxnard, California

The guy over the phone has a bad attitude. If you're not happy to work there why work there find a different type of job away from customer service. I have no complaints about the food but don't be rude when talking to customers. I asked for a chicken and steak bowl and he sighed and just cut me off and said " it waba bowl not chicken and steak that's two items I can charge for two".... check your attitude at the door and just serve people. I kept going on with my order and it seemed like he was upset so he left me on hold until a lady answered and took my order. read more

Food is ok staff are kinda cold not friendly but food is good.. I hoped there prices don't keep going up every time I go in there prices go up.. read more

I hate this place. The food is pretty good and the portions are adequate, but the Korean/Japanese owners are the most cheap people ever. They're the most greedy fake smiling people I have ever met. If you want bad service, but good food for the price, come here! You ask them for a small little cup so that you can sample the hot sauce for level of hotness and they tell you to just put it on your food. You have no other choice but to. This type of service is also a recurring event! It never fails. read more

Big fan of Waba but this is a terrible location. I always order double meat half and half bowls and the owner literally served me the normal portion. Even when I asked be lied and said it was double meat when it was half of what I normally get for 11 dollars. Shame on him for trying to cheat his customers. I hope this location closes. read more

I hade a terrible experience with an older female cashier she was absolutely rude and had no purpose in being there she was so angry after I made a mistake on my order and had to refund me an item she rolled her eyes and clicking her tongue in disapproval. She then continued to argue with me saying the order was already in and she was unable to complete my refund request. I was in disbelief with her behavior. After my food was ready she handed me my food in a terrible manner. I asked for a few sauces and she ignored me and helped another gentleman. I repeated myself and she finally gave me what I asked for and proceeded to wipe her hands clean emphasizing she was over the situation. I've always had a delightful experience at this location until today. I will be avoiding this location from now on.... I hope she's educated on how to properly respond to paying customers. Please consider this comment... WABA! read more

Tried this place again and let me tell you this will be the last. This place was dirty and it seemed as if the workers didn't care. Presentation and cleanliness is everything and it wasn't up to par. This is sad considering it hasn't been open for that long. read more

See all

It's about time Oxnard opened up a decent teriyaki house! First time I cam e here, I called ahead an order and asked if they took credit/debit cards! Sure enough they do! The teriyaki sauce is thick and sweet and it totally reminds me of the sauce from Tokyo Teriyaki in Buena Park. Yummy!! The chicken is flavorful and the rice is the right consistency! (I'm asian...I can be picky with my rice!) Chris and I love this place and have gone back several times already! It's clean, friendly customer service, and their hot sauce is the real sriracha...none of that tapatio/fake hot sauce combination crap!! read more

Food is yummy and the service was efficient and friendly . I was greeted with a warm smile and the food was fresh and came out fast . I don't know why people say the owners are unfriendly because I had very good service and food . read more

If you like teriyaki with anything meat, while leaning on the healthy side, you must give this place a try. Its tucked in the shopping center near kampai and big 5. As far as food goes, its good not amazing. I got the chicken/beef plate that comes with rice, a very small salad, and orange slices. It was a little too much teriyaki sauce at first, then after a few bites later, I didn't mind. The beef pieces were thin and kinda tasted like beef jerky (on the wet side). For the price, it was worth it. I've had better though. Service was cool and the place was small, but looked good. I can see myself coming back here again, not regularly. read more

Owner/manager is a jerk and a half. I work next door, and yesterday our restroom was out of order, so I walked into Waba and explained to the cashier (owner/manager's wife, I think) the situation. She asked me to order first, but eventually gave me the restroom key without a fuss. When I came out, the owner started SHOUTING at me from the kitchen for not buying anything. In front of the lunch crowd. As he was berating me, he was also making "shoe-ing" gestures like you would to an annoying fly. I was wearing my name badge from work and everything, plus I eat there regularly (I had been there not two days prior). I understand the restroom policy, but the scene he made over it was unacceptably extreme. It was such a humiliating experience, it almost made me cry. I will never eat there again, and neither will most of my coworkers. Shame on you, Waba jerkface!!!! Oh, and the food is barely mediocre. I only ever ate there because there aren't that many options nearby. read more

Not coming here ever again. Sorry. But.. No. I paid $8 for a wide but incredibly SHALLOW chicken/rice/veggie bowl. Where is the rest of my fooooood?! Give me the food portion that all of the other Wabas give! But really, they changed the bowl sizes here. It is not consistent with other Waba grills. Also, they charge extra to substitute white for brown rice, which is not consistent with other Waba Grills either. Food itself was meh. I was given 3 little heads of broccoli as my "vegetable portion". Lol. I'm obviously bitter about my portion size. :''( Don't dooooo iiiitttt! Drive a little further and go to a different Waba. I'm still hungry daammiiiit read more

Worst one I've been to! Teriyaki overdose and food prep was rushed. Go somewhere else or find another Waba Grill done right. read more

I still prefer the Flame Broiler, but with the closest one in Sherman Oaks or something, I really have to admit that Waba is the best teriyaki bowl chain in the area. It's a pretty standard menu for this type of food, complete with the option to upgrade to brown rice (if I'm not mistaken, $1 if none of your bowl is taken by veggies and $0.50 otherwise). However, they have a few fish things that I'm not used to seeing at these places. They've also got something I never see for the Flame Broiler: a big, reasonably stylish dining room with a bathroom. There are plenty of tables here, plus a big counter along the side. I was referring to the taste when I said they were the best chain of their kind in a reasonable distance. I didn't have problems with the way anything was cooked and their teriyaki sauce is reasonably good. One thing that sort of takes me by surprise is that their bowls are shaped differently -- same overall size, but wider and flatter. It might pose a chopstick challenge, but you can sneak a plastic fork when nobody's looking. read more

I can't believe the guy who said he'd rather eat at Yosinoya across town. Let me tell you, Yosinoya is closer to me than WaBa, and I'd rather drive to WaBa than eat the crap Yosinoya serves. Yosinoya might be cheaper, but it sure tastes like it is, too. It's like comparing the pigeon they serve at El Pollo Barfo to that yummy rotissary chicken you get at Sam's Club. Both are technically fowl, and both are cheap, but only only one isn't going to congeal in your belly and make you regret eating it. Anyway, I like this place. It's not fancy, the food is good, the portions are reasonable, and the price is reasonable. I paid less than $8 for a salmon, veggie, rice bowl lunch. That's pretty good IMO and the salmon was well cooked, the veggies were perfectly steamed, and the rice was perfectly cooked too. The whole thing was healthy too. Yes, the people working there are Korean, yes the business is Korean owned. So what? Albert S. who says he hates this place because the owners are Korean and they're "cheap" sounds racist to me. I'm sure if he explained himself they would've given him a sample cup if they had them. They may not have, for all he knew, but since he didn't bother to explain himself, he'll never know. He'd rather make a racist assumption. Jeez. And if you are comparing this to "Thai Chinese" then obviously, you are comparing two different, dissimilar types of food. Chinese is not the same as Japanese or Korean bbq. Would you compare Italian and Mexican? If you want Thai Chinese, go get Thai Chinese. Come back when you want Japanese teriyaki or Korean bbq. WaBa is the bomb when you want what they cook. When you want Thai Chinese, not so much. Personally, I never want Thai Chinese, so I'll never have that problem. When I head over to this shopping center, its for WaBa Grill and healthy, yummy rice bowls. Thank you, WaBa! read more

this place doesn't even deserve one star lol. the owners of the place are very rude. They are very stingy with their sauce. I ask for extra sauce and they argue with me over it, and say some stuff in a different language. would not recommended coming to this location. they do not seem to care if they keep customers or not. sucks that waba has them as owners. also the food.. it tastes great BUT they are soooo stingy with their chicken. basically all rice no chicken. read more

I want to give 5 stars. The star I take away is only because they are currently based in the Los Angeles area with over 100 locations you would think they would branch out farther. To say I love the food here is an understatement. I crave the freshly prepared beef bowl with extra fresh scallions and that sauce! I could cry that I have to travel so far! So please Waba Grill at least consider the central coast in your next location. read more

I like this place a lot. Its nothing to special but for quick teriyaki chicken and rice its not bad. I would skip on the beef thought. I've gotten this a few times and really not worth much. If you want good beef I would suggest Yoshinoya on the other side of town. The chicken and rice appears to be very healthy and I really like the hot sauce that they use here. Has that Srirachi taste but not a fiery hot. Really good flavor wise. You get your choice of brown or white rice. I always choose white rice but I like that the option is there. The plates come with a salad and a sliced orange. Something about the orange after I've eaten everything really makes my mouth happy. I dunno, I guess thats just me. read more

Food is great but the owner just stole 10$ from me. I paid for a meal and he gives me the change. As I was counting the money when I was approaching the table. I counted 10$ missing therfore I asked him where the 10$ is . He said he gave it all and gave all the money. TLDR: owner is untrustworthy read more