RV sales of Oregon is now Royal Coach Sales. Great people. Easy to work with…read more ---------------------------------------

Our Monaco Dynasty Motorhome was sold by Gary, on consignment, without notification or payment…read moreexceeding 30 days. We contacted him every week after we found that it had sold & got poor excuses why he did not have the money for us. After several weeks of this and many times of not getting a call back, I contacted the Eugene Police, they suggested filing a complaint with the Oregon DMV. I ended up talking with an Oregon DMV Investigator who, after hearing my complaint, said she would call RV Sales of Oregon and get back to me. WOOOW, 20 minutes later she called me back and said we would have our money next week AND WE DID !!!

Shannah at RV Outlett was fantastic! She was friendly, professional, informed and gave my mom and I…read morea wonderful tour of motor homes. She answered our questions and if she didn't know the answer she got one for us! She is very likable and a great asset to this company. The whole experience at RV outlet was great! These are honest, hard working people who truly want to make you happy with your purchase. They are not pushy or cutthroat like so many other places. I highly recommend if you are looking for a motor home/travel trailer, this is the place to go!

In 2025 - We called ahead about a used rv they had advertised. It was the only model we were…read moreshopping for. Said we were coming to see it. Traveled an hour to get there. "Sorry, it's in the repair shop".

So it was time for the wife and me to update our way too old fifth wheel. We had been searching the…read moreads for some time. Looking for a rig that suited our needs and was in our price range. I came across CSR on Facebook. They had a couple of really nice rigs posted on there. So we drove up to Eugene to take a look at what they have. We were extremely impressed! First of all, the folks that own and operate operate this outfit are very friendly and very helpful. They showed us a nice Winnebago Destination Fifth Wheel. It's gorgeous and I. Our price range. It's now our new rig! There's "no pressure" sales. They completely go through their RVs when they come in. They make the RV buying experience simple and actually enjoyable. If you're looking for a nice used RV, come see Jolene, David and Justin. You'll be glad you did.

We went to several RVs dealers, some big name dealers all over Oregon. CSR was great to work with…read more No pressure, very patient, took the time to thoroughly answer our questions. If you are like me and prefer a small business family type atmosphere, go to CSR. It was well worth the 2.5hr drive for us.

The staff I Met at Sutton RV were extraordinary!…read more I had warranty service and parts issues with my new Northern Lite Truck Camper. I expected to have to wait after I arrived 6-25-26. To my surprise I was given immediate attention by Steve, Craig, Parts Manager Valerie and Service Manager/Advisor JJordan. Valerie and Jorden listen carefully, put me at ease and immediately took my camper under their care and professional expertise and resolved all the problems I was experiencing! Real Kind and helpful "Human Beings" Never had I experience such an enjoyable Team of knowledgeable RV persons in my 50 years of RVing in the U.S. and Canada. George and Martha Sutton should be very proud of their staffs technical and human resourses skills these staff members possess!! I would return to Sutton RV just to visit these extraordinary, kind, knowledgeable people! Should I have a need for service, yes I'm headed to Sutton RV Bryan Mortenson Retired Firefighter Parks Manager 34 years of Public Service!

Brought my brand spanking new Montana to these guys with 44 factory defects. They managed to keep…read moreit for 13 months then give it back to me with all the paint torn on the rear cap. Said somebody had broken into their lot and stole my battery. They replaced that but they acted like they didn't know why my paint was all torn up on the rear cap. Turns out it was from the people who stole it, slinging gravel in a flatbed. Made them pay for it Ridiculous that an RV would have 44 defects in it brand new. Even more ridiculous that these idiots would keep it a year trying to figure it out. I'm not talking to anything major or structural.. When I pick the unit up, they had a fat bill attached to it. What's that about? It's under warranty. Incompetent rip off artists Stay away Edit: in response to the "business owners" comments. Yes sir, are covering your rear, as I could not forget such a circumstance. If you're at 2400 W. 7th Ave., in Eugene, that's you. I don't care if you have records of a break in or not, your insurance paid for it. Before I pick up my unit, I had to call out the big guns of your dealership to administrate the mess and pare down the stupid bill to something more reasonable for the few items Warranty didn't cover. One guy got fired over it. Another one of the GS family members who served as an advocate to sort out the BS got demoted afterward (well that's what he told me ) because his decisions were viewed as losing money. You may not work on Keystone anymore, but you sure the hell did then. You guys even called and tried to get me to accept cheap interstate batteries after my two expensive Centennial 6 V golf cart batteries were stolen. Snakes. Paint repair and fiberglass repair on my rear cap work was done by the business adjacent (practically inside the fence) to your back parking lot . Oh, it was you alright. I would keep quiet if I were you because anything you say further is simply a lie of convenience and CYA. What responsibility or credibility is built upon. Something woefully lacking in the RV Repair business.

Always had good service from Carrier. Known them for years and they will work on older units.read more

Tom and Theresa are one of the last honest folks in the industry. A few years back, both my…read morebatteries were stolen off my trailer and I couldn't figure out how to hook both new batteries up. I took it to Carrier and Tom helped me hook it all up. Tom didn't charge me for the service and gave me some pointers how to secure my new batteries. Their kindness showed me that he and his wife were really good people and cared about simple folks in their community. I have told so many folks about Carrier RV and you can bet they will get all of my business.

We had an incredible experience purchasing our motorhome from Royal Coach Sales…read more Dan treated us like family from the very beginning. There was never any pressure, and he followed through on everything he said he was going to do while making sure everything was right before we took delivery. Chris made the financing process easy and communicated with us every step of the way. Hunter, the technician, was patient and professional, answered all of our questions, and made us feel like no question was a dumb question while showing us the ropes of our new RV. We're so glad we chose to buy from Royal Coach Sales! Dan went above and beyond the level of service that we would have ever expected! What a refreshing experience to be treated like a valued customer. We highly recommend!!

First thing to note. We are and have been full-timers for 25+ years. We recently decided to switch…read morefrom 5th wheels to a Super C. After looking at several at various dealerships and being very disappointed in the units and or the dealerships. We were ready to give up and stay with our 5th wheels. That's when I stumbled on to an add online with a beautiful 2022 Renegade Verona LE. It was at Royal Coach in Eugene, Oregon. I called the number and spoke with " Dan ". We made an appointment and drove up to find not only the BEST Super C for us, but the BEST and most different dealership we have EVER encountered. The entire experience from start to finish has been " bar none ", the most pleasant, no pressure, no BS, most accommodating buying experience EVER. We absolutely love our new Super C. And the AWESOME people that made this dream come true. I don't care where you live in the US. Make the trip to meet this crew and go home proud you did. Thank you " Royal Coach " and your whole crew for the best RV buying experience to date for us.

Very smooth purchase! Had a service issue , they fixed it and replaced the needed parts quickly and…read moresent me on my way! If you're in the market for a used RV I would recommend you check them out!

When you trust a dealer enough to purchase an RV over the phone and in the end it shoots you in the…read morefoot. Not a care or concern or reply from Darin at Trades Ok, Inc of all the damage I found and what they covered up on the truck Camper they sold me. The entire roof was sunk in from the a/c back to the front door. Trades ok added spacers to the skylights internally because Lance's have thinner roofs and require a taller skylight. They used cheap skylights and even used random screws so long that the screw came INTO ceiling hallway about 1/2". Also, when I turned on the shower and water pump to test the water system I noticed water gushes out of the underbelly, the pipe was completely detached (pics). Ignoring an upset sales customer is the worst thing you can do vs resolving the issue with a disappointed buyer and making things RIGHT. BBB has been contacted and the FTC. My phone is on!