This location has absolutely the worst customer service. They always max up my prescription and are poorly trained stage.

Walgreens pharmacy is the worst place go get prescription medication. They never answer, never have people to help.i would give them zero stars read more

Mostly terrible experience. Technicians are poorly trained, doesn't listen, and unfortunately, not the brightest tool. Pharmacists are fine when available. If a technician is not able help or provide guidance regarding your prescription, demand to see the pharmacist - don't waste your time with the technicians. read more

This update is for the prescription mail delivery service. It has been over a year since I started using Walgreens Pharmacy. I left a bad review based on my experience when I first started using them. I was determined to try another pharmacy, but I never got around to doing it. After the bumpy start inside the pharmacy, my prescriptions were all converted over to automatic mail delivery. Since then, everything has been sorted out nicely, and I get my prescriptions refilled automatically, and even renewed automatically between Walgreens and my doctor's office. The deliveries are always early enough so that there is no anxiety about whether or not they are coming. As far as I can tell, the service is free. I am very happy with the current service I am receiving, and I have to recommend it for anyone with recurring prescriptions. read more

If I could give ZERO stars I would!!! I frankly don't understand why this place is still open. Horrible attitudes, atrocious service and not very well kept...Even the pharmacy doesn't have the mindset of treating you like a patient! Go somewhere else so they can close this place! read more

Lets just say, this is the worst Walgreens pharmacy whether you go in or drive thru.. Clearly not enough help leads to poor customer service.!! Last night i waited in the drive thru at 1030pm ish, after 40 min. I get to the window and was told there was nothing for me to pick up, wtf! I just got called to pick up my RX few days prior. Came prior again super late in the night and there was NO one who came to the window even after I rang the damn bell.. Now in a long ass line at 8pm inside the store, its always packed. YOU THINK THEY'D GET MORE HELP!! Only 1 person working the pick up line-Go figure this non sense SUCKS!! I been to other walgreens when i lived in Sac, and never ever did i have this BS. Dont come waste all your time here, get your dr. Office send you your meds. Or choose a more efficient location! 24 hrs service my Ass read more

Walgreens - Pharmaceutical company working at its finest! Too many sick people, or are they making us sick purposefully.... hmm - Drugstores Near Me - Fremont, California

I would give 0 if I could. Extremely slow. It took more than one hour to get a vaccine with no waiting line. They kept preparing things with no progress. Avoid morning for sure because nothing would be available. They will never prepare things in advance read more

Their tag line " at the corner of happy and healthy'" is so funny when you stand in the 10 deep line at their Mowry store. No one is happy especially the staff and if you wait long enough your health will deteriorate. Walgreens leadership should be ashamed of how short staffed they leave their front line staff, all in the name of increased profits. Walgreens " at the corner of profits and health hypocrisy". Meanwhile sign up for Costco pharmacy read more

This Walgreens pharmacy SUCKS. I got my wisdom teeth removed today at 7am and my oral surgeon put in my order around that time. It is currently 1pm and my pain medicine isn't ready. I'm in so much pain and I don't understand why it's taking so long for my prescription to be filled. I only selected this pharmacy because I thought it would be the most convenient since they had a drive thru and was right next to my dentist office. I will never come here again. read more

I'm giving this Walgreens a 4 star rate because of the service I've gotten about 3 times now at their photo station. The last time I came here was on Monday the 4th and it wasn't for photo but something else. Lines get long quick, but they brought in another cashier to help with that in a short amount of time. Back to the photo station. They do a good job there of helping you out, the prints are honestly dirt cheap too. I got some straight off of my phone, all you need is a cord charger with usb end to it, and you can print photos of your phone in seconds, well, at least order them, then come back and it's done quickly and really cheap. I'll continue to come here for that service. read more

This pharmacy sucks so fucking much I swear to god every month it's something else with the pharmacy. The people working the windows are nice enough but for some reason every fucking month it's something new that they won't refill my prescription for. I hate them with every fiber of being read more

Worst pharmacy-Long lines, slow service and unreliable availability of prescriptions- our physician sent a important prescription 13 days ago to this pharmacy. The staff told us they never received it- our physician out of the kindness of her heart, waited on hold for 45 minutes when she called the pharmacy to clarify the prescription- they told her the prior prescription was received but never processed- now today they tell us they do not have it in stock and may get it in 3-4 more days- this for a prescription that should have been filled a week ago. Unfortunately this is not the first time and usually there is always something wrong, not available, or they did not receive it- Time to switch to Pillpack and Costco! At this rate, Walgreens will be like Kodak or Kmart or Sears someday read more

I came here for my daughter's meds And when I got home after like 6 and a half hours mydaughter had already grown her gray hairs and was a mom of a family of 17 read more

Waited 9 hours for a prescription to be filled. Was told twice that it would be done within an 1.5 hours. Was left on hold for 4 hours during this time trying to find the status of my prescription. Waited in line for an hour to ask what was going on with the prescription. Luckily the staff was nice when confronted. 1 star. read more

spouse stood in line for over an hour to pick up my prescription; moving away from 24 hour operations has significantly impacted their efficiency Will be seeking help elsewhere after 25 years of declining service read more

I waited in line to get the medicine for over 30 minutes. When I was at the counter, the lady told me that my medicine was not ready and was in the progress. The system showed that it would be ready an hour ago. She told me to go back in 20 minutes. I told her that I was in a hurry and there was a long line, and it didn't make sense to have me go back to the end of the line again. She said she couldn't do anything and she sent me away. She even didn't try to help to go check the real status was. I remember that people there were helpful and prepared the medicine right away after they found out it was not ready. read more

Old lady at the counter with preferential treatment and horrible customer service, please train your employees on how to treat all your guests properly. read more

dmv wait time vibes at the pharmacy line. psa when picking up your prescription - they only hold for 10 days. after the 10 days they will have to refill again read more

The pharmacy is a JOKE. I made an appointment for a COVID test, I waited in line for 30mins before I got to the front, just for the girl to tell me my appointment is still pending approval. Which made no sense because I made my appointment the night before & got a confirmation email this morning that my appointment was set. After 5-10mins of talking to some people she tells me my appointment got approved but it's going to take 20mins for the paperwork to process, so I need to go back in line & wait. Mind you there's a full line of cars behind me. I left, because I was not going to wait an hour+ to take a test when I made an appointment. THEN I get a phone call from some guy asking if I'm going to take the test & if I am I need to pay $128!! WHY TF WOULD I PAY THAT MUCH. I said no I left because I'm not taking a test there or paying that much & he said "good" & hung up on me. Very professional lol. Train the pharmacy to be more structured & have better customer service!! read more

This is possibly the worst walgreens ever. I am disabled and I deal with pain. I saw that they had fish oil on sale, and they were in stock at this location, Mowry Ave. So I dragged my aching body down there, and they didn't have squat. That delivery service that starts with an A, now has my business. I wish I could give negative stars. Disappointing store. read more

Consistently understaffed pharmacy! Do not drop off your medications here unless you have lots of time to wait. I've been to this pharmacy multiple times due to the proximity and my average wait time (no matter if you're a walk in or drive thru customer) starts from 40 mins to an hour! The workers are slow, young and not very competent. AVOID THIS PLACE AT ALL COSTS! Or ask them to ship your medications for free if you have this option. read more

Dropped by today for a same day pick up for a photo. The order was placed by my friend with an estimated time for pick up at around 9:12AM. I got to Walgreens at around 12nn to pick up the said photo print outs. It didn't take alot of time for someone to help me BUT...when I got there, due to the nature of the print-out, the pictures were not printed out just yet because I had to produce evidence that the print-out abides with copyright laws which was okay. I was able to contact my friend and produce the said evidence. However, the "manager" for today kept on going around and around the store. I waited for about 37mins only to come out of the store empty handed because the machine broke. It is also my baby shower today which I am already late to because of this unorganized process. The wait time could have been severely shortened IF THE STORE CONTACTED MY FRIEND WHO PUT IN THE ORDER INSTEAD OF WAITING FOR SOMEONE TO PICK IT UP AND SORT THINGS RIGHT THEN AND THERE. After leaving, they have contacted my number saying that it's already ready for pick-up. Sorry but you can just throw that away. I've wasted enough time. If you were to put in a same day order for a photo print out, please PLEASE just go to another store. It is not worth the wait. read more

It was very good but for last months bad experience, not perfect about refill medicines,partial refill so have to go again ,always too long waiting time no body bother about lon g queue read more

I used to work at this Walgreens location under miss Corrine Bettencourt Supervision and we used to run this store very smoothly and also with respect to our customers. What happening here in this Store? Last time I want to drop off my prescription to the pharmacy and the Indian lady that works there helping the pharmacy pointed me at the CVS PHARMACY. Wow yes Wow. I don't understand why she's pointing me at the CVS Pharmacy if she works at Walgreens doesn't makes any sense. Since the very beginning I always shop at Walgreens even before I used to work here. And also another Indian employee works on the floor are also rude and no respect to the customer. My god is this how they are trained? And who trained this people? When you call the phone they are also Rude they will definitely gonna hang up on you. I wish that miss Linda Defronso still their District Manager so they can get a really good disciplinary action. This is the store that we open and we build a excellent rating but now it's pretty much people that work here is nothing but a bad apple. Even the Store manager is also a Rotten Apple.I feel so bad about this store So bad and so sad to see it like this. read more

For pharmacy and drive-thru only: I'm sure the store is simply understaffed and overwhelmed, but no matter what time of day, make sure you budget an hour+ to get anything done at the pharmacy window. I've never gotten to the window by my appointment time despite arriving 10-15 minutes early, and the parking lot is not properly designed for a long drive-thru queue, so waiting will involve dangerously stalling in the middle of thru-traffic lanes in the parking lot and/or blocking parked cars. My car was hit by another customer when waiting, after getting cut in line for attempting to wait in a non-traffic obstructing manner. Despite living just 5 miles from this store, I take all my Walgreens' drive-thru appointments now to the one at Hesperian Blvd - worth the extra gas money to know I'll be able to get home from a 10am appointment before noon. read more

I ordered prescriptions to MAIL to my house, but the order was messed up that I have to go there to PICK UP. It is not the 1st time, so I called pharmacy department to correct the order. After waited on phone for 16 minutes, it was hanged and I did't get chance to say a word. read more

If I can only put 0 star.. I was on hold for almost 20 mins and answered by a rude pharmacist. I understand this pharmacy is very busy but you don't have to answer the phone when you are in rush and rudeness. I hope you don't have that attitude in person. I'd rather wait and assisted by someone else who can answer the phone with good manners. read more

This place would be fine if the pharmacy weren't just *absurdly* slow. Any time I have to pick up a prescription here I have to allow for at least half an hour of waiting in line. I wouldn't mind so much except I pretty much only come here when I need a medication with some urgency. The employees seem to be working hard and doing the best they can, but it still just takes way too long. read more

Don't use this place as your pharmacy. I called in a refill, was told over the phone it was ready for picked. Arrived the next day, waited 45 minutes in line, they messed up the refill and only had 1 pill on file for 30 days. No issues the first time they fulfilled the order, something clerical on their end. Now I'm stranded without my medication. read more

Worst pharmacy ever! They didn't fill the prescription and kept delaying it. Won't pickup phone. At the end they released the prescription without providing any reason. read more

Zero Stars is what I wanted to say. Extremely disappointed!!! I waited over an hour in the drive thru line, turning my engine off and on wasting gas, finally I get to the window and they put a huge sign up that read, "Drive Thru is Closed" That's pretty bad when u know people wait that long in your drive thru only to get treated like shit. I would have respected the pharmacy more if they would have apologized for a long wait, but we are closing the dive thru., but that's the way do it here I guess. I won't be coming back not even to shop in the other departments. That was terribly rude to me and everyone in line behind me. read more

Walgreens - Drugstores Near Me - Fremont, California

Terrible wait times for vaccines even when you have an appointment. I had an appointment, arrived on time, and still waited over 40 min even though there was no one in line before me. read more

.5 out of 5 stars How do I start? I used to love this pharmacy. Was super convenient and easy to pick up my meds. But that was probably because I would show up at 5:55AM on my way to work and there was no one else in the store. Now that I've been going normal hours I've come to see how messed up it is. Here are some of my observations. 1. It's a cluster because there are no clear separations between drop off, pick up, or Covid. Store management is leaving it up to the customers to argue and figure out which line is which. 2. Lack of communication. I witnessed a customer whom was being helped. Apparently the worker went on break and left the customer standing there for 20 minutes. When she came back from break, she told the customer to move to the consultation line. 3. I was the first one in the pickup line and there was no one working it that line. I stood there for almost an hour. In that time, the pick up line grew from just me to extending to the other end of the store. They should put a clear sign stating no one is working the pick up line. I could have gone to do something else and returned later. Once someone arrived I got my meds and paid in less than 2 minutes. 4. It seems that all of their resources are going to the Covid vaccination. There were two assistants and one pharmacist handling this. The government must pay well for every vaccine they administer. But even this they messed up because I saw one lady that they skipped for 45 minutes past her appointment time while they gave the the people that came later their vaccine. At this point it's time to try CVS. Hopefully it's better, but if not it's at least closer to home. read more

Holy shit, why I don't go to Walgreens pharmacy.... 6 people in line and one clerk. Awful...

Worst pharmacy service I have ever encountered. They seem to have no training or ability to look up a patient's prescriptions. Staff answering the phone were rude and incompetent. read more

Careful about their fedex dropoff people, I had an important document to be sent with a critical timeline -dropped off package just to find out a week later that it had been placed in the pick up section. I waited 1 week just to figure that the package has been marked as pick up instead of them shipping it out. Horrible!!!! My package was well packed and ready to be shipped. All they had to do is scan and send out the package, instead they scanned in and marked it as pick up. I still can't get over this blunt mistake of theirs!!! wish I could give a negative star! read more

This morning Oct. 08, 2022, at 10:30 AM, went to this pharmacy and usual there was a big line but this time the line was huge with about 50 people waiting, with one window. open. By the time I got my medication it was 12:29 PM. I was lucky though, because right after me they closed for lunch telling a big line of people to come back in 30 mins. When I spoke to the store manager, Jess, she mentioned her hands are tied and it is due to short staff caused by corporate cost cutting. Even after calling Walgreens corporate they took my name and said we will look into it. But I know they won't. Their customer service is not really a CS i, they just take your name and number and that's it. Talking about being short staff, when I went to pharmacy counter to complain about the wait, there was a big box of medication on the counters with no-one around. If I was a criminal, I could have taken the whole box and walk out. This time, I will change to CVS down the road. They are open 24 hours and most of the time have 3 people at the windows. No wonder this Walgreens has a 2 star rating. Move to another pharmacy if you value your health and sanity. I will add the photo of the line and the unattended package on the pharmacy counter shortly. read more

I do a lot of personal shopping for uber and grubhub and the employees of this walgreens are so helpful in helping me find items....esp Anthony who is always so helpful and willing to assist me. I am grateful for the assistance to make my job easier...and all the employees there do it with willingness and with a smile... read more

I was just on the phone waiting and waiting and waiting to be answered so I can refill a prescription and then the phone just hung up on me after me waiting for about a half an hour so upset I really just hate this place now!! read more

Pissed! I just saw my docter and he told me refill meds on the 8th. I knew this. Walgreens sent me a message they were done and I paid 128.00 for medication and did express. I got there they say they are not done till 8th. Not only did you waist my time, but now there is a hold on my bank card for my 5-7 days till it falls off. Such bs. read more