Pissed! I just saw my docter and he told me refill meds on the 8th. I knew this. Walgreens sent me a message they were done and I paid 128.00 for medication and did express. I got there they say they are not done till 8th. Not only did you waist my time, but now there is a hold on my bank card for my 5-7 days till it falls off. Such bs. read more

If you are sick and in need of your medication, I would recommend having your prescription sent elsewhere. Normally, you have to wait anywhere between 30-45min in line to pick up your prescription no matter what time it is. This is true even if they text/email/call you to alert you that your medication is ready. The reason for the wait is that they are exceptionally disorganize and their staff will "go on break" whenever the line gets long. The staff will also lie to you just to get rid of you. Not to mention that it is a crap shoot whether you get all your medication during the pick up. Also, double check your medication before taking them. I recommend searching for a picture of the meds on Google and then check your pill against it. We all make mistakes but these guys are probably the primary reason why they put erasers on pencils. They get irritated if you ask an extra question or two. This is especially true if you are asking about insurance or the price. If they don't like your comments or questions, they will get the security guard to intimidate you into leaving. read more

Booked an app with Walgreens for covid19 testing @ 11.45am, didn't get tested until 12.40pm. Testing is through drive through and there is no clear sign to tell you where the drive through is. You will also have to test by yourself, staff in Walgreens provide you with the testing kit and you perform the test by yourself. There were about 5 or 6 cars in front of me, each car is taking forever to get the task done. Test result is available within 1-5 days. Normally other testing sites will give results within 1-3 days. Would never go back to this pharmacy again for anything. read more

This review is for Walgreens Pharmacy as a whole and not toward the pharmacists there. There is just not enough staffs working behind the counters ! Waited for almost an hour to pick up my new prescriptions. Both in-store and drive-thru pick ups are long & really(2x) slow moving. (Really miss Lucky Supermarket Pharmacy). The location of the pharmacy around so many medical facilities there make it one of the busiest pharmacy. I will give their free shipping service (for refilling) a try. Will move my prescriptions to somewhere else if Walgreens does not live to my expectation. Hopefully Walgreens corporate will address this long and slow lines at this location. read more

After a horrible experience at CVS, I took a prescription here late at night desperate times have it filled. The pharmacy staff was kind & helpful. The pharmacist provided clear instructions for what needed to happen to get the prescription filled that night. Once getting all the boxes checked they filled the prescription within 30 minutes! I am so thankful! read more

The most unorganized place to get your perscriptions They have covid testing and perscription pick up in the same line I need to get perscription s but I work all day then try to pick up perscriptions Last time I waited in line at drive through for 30 minutes Then went inside waited 1 1/2 hours Today I waited 3p minutes in drive through then left waited on hold on the phone for 25 minutes to talk to someone to mail my perscriptions to me they told me if I don't like it call corporate I will be changing all my perscriptions to another pharmacy I'm done This pharmacy is in fremont I work in fremont but live in san leandro So after waiting for very long times I have a long drive home read more

False Advertise and Rude clerk. Walgreens removed my review on their website because I gave them 1 star. October 31st, I ordered Epson Salt online for pickup and paid with credit card at Walgreens ( at corner of Mowry Ave/Paseo Padre Blvd store) because they are on sale and in stock. 11/01, Walgreen canceled my order because they are not available, but their website still showed they are available and in stock. Called the online customer service, they said I should called the local store to check if they were in stock. But local Walgreen female clerk said she is too busy to check their stock and suggested I ordered them again if I saw them on their website. I told her I did not want to spent time and filled out my credit card again for Walgreens to cancel my order again plus customer service said local store would check its availability. When I asked to talk to her manger and her name. She just hung up on me. I wrote a short review on their website and receive an email said it does not meet their guidelines. 11/02 Just checked Walgreen website, it still shows in stock. read more

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Not sure if they're always busy or if the day I went in was just hectic.. but I ordered 1 11x12 canvas & 1 12-month calendar. I placed my order 8:45am. It said both items would be ready by 1:35pm. I went in a little after 2pm. Neither of my items were ready. The lady was extremely rude. So I decided I didn't want them then got in line to purchase gummy bears, literally waited 15 mins! Def won't be ordering pictures from here again or shopping here. read more

This place is a hit and miss when it comes to customer service. There are times where the employees are really eager to assist you and there were times where they're really rude. Besides customer service, 90% of the time, the weekly sales items are not tagged. Unless the other locations don't have what I need, I prefer not to come here. read more

Not happy with the night duty pharmacist. He was very condescending and a jerk. We pulled up and there was a sign at the window that said pharmacist on break from 4-4:15AM. We were there at 4:45 AM and we sat in the drive through for 5 mins and then we honked to let him know we are waiting at the window. We pulled up with our physical prescriptions and he kept looking up our prescriptions in his system. We told him we have the physical copy and then he snapped at us and told us that we should have told him earlier. Which we did. Then he put us in the system and told us to go and wait in the parking lot for 30 mins even though there was not a single car around neither was a single human inside the store. He made it clear that he all the power to hand out our medications and he would make us wait at 4 am in the morning for no good reason. Then he told us to get out from the window because we were blocking the drive thru. Mind you, there was no one in sight. Not a single human or a car. This guy was not helpful and very rude. It's a good thing he's on night shift and not the mornings. He's clearly not a people person. Horrible experience here. But we had no choice since this was the only pharmacy that was open at this hour. I have worked at cvs pharmacy as a pharm tech and I know for a fact, that if the customer is waiting, you have to prioritize them and fill their script within a certain time. Guess not all pharmacies have this standard. What a nightmare! read more

Worst place ever to get a vaccination, waited for 2 hrs despite having an appointment. Never go here

This review is for the pharmacy, worst experience ever, stood in line for more than 20 mins and not even a step forward. I can't believe how slow ppl can work, I can say this place is worst than DMV!!! read more

Do not come to this Walgreens for a COVID test. My child needed a negative test for sports, so I made an appointment for the drive through. I have now been in line for 50 minutes in the drive through. The email says to arrive 5 min before your appointment, but the appointment time means nothing. read more

Their drive thru pharmacy takes almost an hour just to pick up 1 prescription, there's always a long line

This pharmacy is the most mismanaged pharmacy I have been to. People with appointments wait for so long to get to the counter and then are told to wait until someone comes to attend them which could take another hour. We had to wait in the drive thru for an hour to get the testing done because only two people are looking for customers for both pharmacy and drive thru. Every time I visited here someone is losing their patience because they would be waiting for long and not sure when they would be attended to. Management needs to work on this. read more

I used the Walgreens express option and found out the Mowry ave Walgreens doesn't have this option. The only have one line and the wait times are extremely long. I waited an hour in line. Horrible service. read more

All staff are unhelpful, rude and unprofessional from pharmacy to the floor assistants. On multiple occasions I have had experienced attitude, and uncooperative staff. I only occasionally return, as it is conveniently located. From unstaffed desks to being told the wrong information for example, I called and asked if they had a product and if they price matched with their own company's online store and was told yes - drive all the way there and get told 'no we don't do that' - the manager was called to assist me and never arrived (as expected). I don't know how such a large company allows their staff to treat customers they way they do. read more

Poor poor store. Uncaring, incompetent and deceitful! Never trust your important Rx to this particular store. Hide Rx called in by your dr... the walgreens app is not utilized, so it is useless.... Try to fill Rx from drs from years ago instead of current dr read more

If you need your medication DO NOT count on this Walgreens. If they tell you "they will contact your doctor" don't believe it you better call your doctor too. If they are "working on an insurance issue" stay there till its fixed or you have an answer because once you leave they wont call you. And if you call...good luck. read more

My Dad was getting the medicine for his wife! The line was so long! I had to wait for like 30 minutes just for one medicine. I want to sew this company! read more

worst pharmacy i ever seen. Waiting for picking up drug for more than 2 hours and lined twice

Horrible experience at this Walgreens for getting a COVID vaccine. Arrived 10 mins before appointment time. Waited for more than 40mins to check in, and then another 40 mins for the shot. Understaffed and the did not know what they are doing. If you have other choices, DO NOT come here for a vaccine. You may need to spend a whole day waiting. read more

Don't bother asking the Pharmacist questions they are busy. The pharmacists techs are very unhappy people who robotically punch buttons on computers and tell you when to come pick it up. This pharmacy has a good location but the wait time is always at least 30 minutes, even with drive thru. Thank goodness it's 24 hours, right near the ER and all the dr's offices. I generally drop off the prescriptions and go grab lunch from Panera or Chipotle. There IS fresh fruit and salads at the front register though, that's nice. Bathrooms are locked with a key code that employees know. Thankfully there's spacious parking though! read more

Walgreens - The always 30 mins wait drive thru - Drugstores Near Me - Fremont, California

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DO NOT ORDER PHOTOS HERE !!!!! WORST PLACE EVER ! I ordered my canvas 3 day in advance and it still wasn't ready . They tired to use COVID as an excuse . I understand it's the holidays and it's super busy but DON'T TEXT ME ITS READY WHEN ITS NOT . This is the second time in the location . A employee messed up and put it was ready when it wasn't . It wasn't because of COVID or holidays! This store is sooo unorganized !! I will not be returning. I suggest you go to the one on decoto . They are organized and efficient . read more

This pharmacy is the worst, it's the closest one to my home and near my hospital so I naturally went here when I moved here. But it's terrible, there is no time of day or night when there isn't a long line and this has a drive through that I've tried twice both time in line almost an hour and both times they got my prescriptions wrong then telling me that I needed to come back. I should have refused to get out of the drive through window before they give me what I ordered.. it looks like I need to change to a different pharmacy because these bunch of incompetent staff can't even get my orders correct. The only thing that I have to say that is good is that even though I was very angry they kept their cool and remained polite, looks like they deal with this all the time.... read more

Actually I would have given this place three stars if it weren't for the ridiculous set up near the front of the store. They block off the doors so that if you head towards the "entrance" door on your way out, you are stuck and thus need to walk around an entire display in order to reach the exit door. What. Also there is always a line at the pharmacy for some reason. I would not suggest coming here if you're in a hurry especially during rush hour. read more

Incompetent. Inefficient. Waited over hour for rx only to be told they were out of one... Then another tech said they had partial so I had to wait, again... While waiting, I see a tech shoving prescriptions into the wrong containers because he was not looking while putting them away... Oye. And don't get me started on the line! It was ridiculously long in the pharmacy and they did not get additional help even after I asked twice for additional cashiers. Don't go there unless its your last resort! read more

Walgreens - Long ass wait for rx pick up! And after a 45 minute processing wait!!!! Ugh! - Drugstores Near Me - Fremont, California

The worst pharmacy ever. Staff don't know what they are doing and the average waiting time is 30 mins. This is the second time I picked up my medication, just like the first time, after 40 mins of waiting the pharmacist told me my medication is not ready and they don't have it in stock so I have to come back. I don't know how many times they are going to use the same excuse but I heard this at least 3 times when I was in line and there were def bunch of angry and frustrated patients. Please think twice before you ask your doctor to send the prescriptions here. read more

I had no other option since my usual hospital pharmacy isn't open through the night and needed the meds ASAP. This was my first time using this particular service. I started off at the drive thru at about 11 PM, was told my Rx was not sent from my hospital. Pulled out of there and called to verify if they sent one and sure enough they did, but these guys never checked their voicemail. So I come back, have to wait since there are people inside too and there are barely any staff. She told me they'd fill the prescription and asked me to circle back around with my car. I decided to just walk into the pharmacy and it took me a good 45 min to 1 hr to sort this whole mess and get the meds. I was frustrated at the lack of competency regardless of them being friendly. Will stick to my hospital pharmacy and not wander off next time. Also remembered that I tried to get a TENS unit in the past at one location and their online system gave false info and I had to drive all around from Walgreens to Walgreens while being in a lot of pain. Expensive company yet lacks sufficient service. read more

The pharmacy at this store is incredibly slow. It takes an hour plus waiting time just to get a flu shot. This is simply unacceptable. There are staff sitting around chatting while there is a long line of customers waiting. read more

Don't ever come here during the near evening hours when everyone is coming home from work. The pick-up line for the pharmacy gets extremely long! Unless you're willing to stay in line with a chair to sit on, I recommend coming here in the early morning hours. read more

Walgreens - super long line for pick up :/ - Drugstores Near Me - Fremont, California

i had some return with walgreens. i was there at 1 pm today. i went to the counter at photo shop where they get returns. i approached a lady by the name of who had her name tag turned around .you see that all over the stores, they hide their names. even the managers, so what is reason of hanging the leash on, it is control , like you control your dog that he or she does not go over the redline...she had her name tag covered and she did not even give her name until the end, therefore; i do not know at all, she took my returns which were all bought not even a week ago and said she could not return it because i did not have a receipt, i really got angry because this store was my everyday spot and until today i biught so much stuff from these guys... i never had a little respect from everone, never, when i asked questions they always ran away and tried to ignore me with some buhlshit reason , i was really sick of it after all thees years. i had never seen the general Manager carlos anaya who nobody knew his name but me because it was on the entrance door of this stupid walgreen . i had complains before , but i never said anything as i came to yelp and explained iot , but nothing changed in this store and nobody cared. the women started to argue with me and giving a hard time instead of hepling me for a simple return, but she did not.... the assistant manager came over , same thing and she actually said that i used one of the product which i knew i did touch it. the whole crues most of them are disgusting , it seems like the the teaching of assistant manager LYN, and mr. president who is never there or hiding behind the doors were all as follows; 1.. try to defend the customers and treat them like assholes 2.. they are all thieves and they are here to do something bad to us , watch them carefully... 3. we are not here to serve customers , we are here so that they can serve us with their money 4. no respect for any customers please, because they take advantage of you and put you in trouble and so on and so forth.... like a gang they are ready to beat you up on the road they your phone and car keys and injure you and leave the area with your car.... this is exactly the same..... i was approached by MRs. assistant manager LYN and she said that she could only give me a gift card, i really got upset and scream at her that should could not do that , but she said she was the manger and she could whatever she wanted , i was again more angry and did not expect this bad and worse bahivour i could ever see from a MANAGER IN THE STORE????? OH MY GOD IN AM DREAMING ,,,, SHE THEN SAID , SHE WAS CALLING THE POLICE BY TAKEN HER PHONE OUT, I SAID I WOULD GO TO THE HEADQUARTER IF THIS WAS THE CASE.... ALL HAPPENED TODAY MONDA MEMORIAL DAY, THE DAY OF PRAYERS, AND HAVING A POSITIVE APPROACH TO THE WORLD.... In addition to all these , whatever i bought from this store which was half full and apparently paople come in the store use the deoderant and after shave , sprays soaps and alcohol and leave and walgreens put them on the shelves for us to buy... same thing isaid to the assistant manager lyn , but she said mine was used..... SHAME ON YOU WALGREEN SHAME ON YOU MR. CEO ELLIEOT ..... SHAME ON YOU ALL HEADQUATERS WHO DO NOT CARE , ALL THEY THINK IS WALGREENS IS TOO BIG TO GO AWAY... BIG MISTAKES, WE WILL TAKE YOU OUT SOON........ read more

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This review is only for the pharmacist as she went above and beyond her duties to ensure that I would get my prescription and even helped me to transfer what was out of stock. I am so grateful for her hard work and amazing customer service! I highly recommend the drive-thru thought because this place is crawling inside and out with questionable people who yell profane things and the store itself is very unorganized and dirty. read more

This is right next to the Washington Hospital and I suspect they get a lot of traffic from there. I was there to pick up some items and I was in and out. Not tied to Walgreens but there was a couple of smokers right outside who were stinking up the place. No consideration for the customers who were going in and out. read more

There was a time, long ago, when the pharmacy was great. 4+ windows, lines not too long, drive thru was not too bad, and open 24 hours so if you really don't like lines, go late. NO MORE! Now open 9-9 and which means very long lines inside and out. Usually only one window is open for pickups. Even before this debacle of long lines, the service was pretty bad. I don't recall one time in the last 3 years when I went to the window, they went to the bin where my stuff should be, I got it and paid. Not in the bin, check somewhere else. Not there, check somewhere else. Not there, check the bin again. Run around for 10 min, checking computer and all over until they finally locate it. This is just shoddy workmanship. I understand occasional mistakes, but this is like every time, and for everyone in line it seems. Inept. So you'd think, OK I'll pay online and have it delivered. NO! I've been trying for a week to do that and there is a 'system error' even though I've tried 2 computers and 4 browsers (so it's not on my end). I tried calling the store's pharmacy, was on hold for 42 minutes until it was my turn, I heard them pick up and drop the phone. I called the 877 number, another 20 min on hold before I gave up FOREVER. I'm trying CVS. I'll by quite happy to never visit this place again. read more

The pharmacy is severely understaffed, and doesn't answer the phone; I recommend finding a different location, or a different pharmacy all together. read more

What an absolute joke and a total disservice to the community. For the sake of customers who visit this establishmeny, Heba needs to stop working on drive-thru pickup window; she clearly has some sort of intellectual deficit that hinders her ability to comprehend simple tasks such as picking up medication on behalf of my loved one. Walgreens is a massive multi-billion-dollar corporation and needs to do better. read more

This place is staffed by the most incompetent and lazy people you'll ever meet. Plan to wait hours, be told to come back and repeat the process. Horribly run!! No respect for anyone. Disgusting! read more

I waited over a hour this morning to drop off prescriptions, and I waited another hour to pick up my prescriptions.. they are way understaffed. read more

I needed an emergency supply of meds as CVS mail order failed multiple times. The drive thru tech was SO awesome and helpful. She helped within 15 minutes! I am so grateful. Didnt catch her name but she had some fun pink hair!!!! read more