By the time I was ready to purchase a mattress, this place had a sign for 60% off. Richard helped…read moreme become more decisive. His understanding about what I wanted in a mattress & his knowledge about safety - no carcinogenic chemicals. It was clear to me this is the right investment.

This is the best place to buy high quality and safe mattresses in the Bay Area. We've bought…read moremattresses and pillows from this location and the one in SF. All the produce have been very high quality and comfortable with zero off gassing smell that you get with memory foams. Equally important, the staff has always been helpful, kind and courteous. It's always a pleasure to shop here. Kudos on your fantastic people.

Do yourself a favor. Dont waste your money temper pedic will not honor warranty. First sag was…read morenot deep enough, sent picture showing 3/4" sag then they pointed out small stain on side of mattress from cup of coffee. warranty denied.

Greg helped my partner and I find the perfect Tempur-Pedic pillow, and was able to arrange a great…read moredeal for us. Highly recommended, and will be back for future pillow and mattress purchases!

I went in, not really knowing what type of mattress I wanted. I am currently staying in the bay…read morearea, but will be moving to a new apartment in Modesto next week. Andrew, the sales rep, was incredibly informative and approachable. He made sure that I was looked after as soon as I entered the store. I ended up buying a queen size mattress there, and Andrew was very transparent about the whole process of delivery and set up.

This is a place to go when you need a place, a mattress or a frame. The people on the phone art,…read moreexcellent. I wanted a bent frame. I told him what, but I had he gave me a good price. Okay, online, it was cheaper, but they had it in stock. So when my husband went to go pick it up, he noticed that I wasn't damaged. They went out of the way and says be here in an hour. And we'll have it, oh fit, we'll get to a different one, awesome excellent service

I wish we would have checked the reviews before buying from here…read more I went with my sister in law to buy all new furniture for her new apartment. She bought several pieces, thousands worth, including a $750 matress. What the salesperson FAILED to tell us was that the floor model was SIGNIFICANTLY softer that the new one she would recieve because hundreds, if not thousands of people have broken it down. The matress was delivered and immediately we realized that it was hard, like rock hard. Like sleeping on a cement slab. She called and got their standard auto reply of "you just need to break it in" and their "sorry, youre outta luck - too bad for you" attitude. The time it would take to break this matress in to even half of what the floor model felt like would take years. Its completely unrealistic, shes just 1 person! Whats worse is she isnt able to get comfortable and is having lingering effects from loss of sleep and physical pain. She had to buy an expensive mattess topper which slightly helps but still.... NOT THE POINT and not 100% remedied. We tried emailing Living Spaces customer help, customer service and even a corporate email we found and they all bounced back. Its clear they have no intention of helping us. Fortunately there are consumer laws but its a shame we have to even go in that direction. It would have been nice and more importantly it would have been fair for them to not only advise of the difference in feel but remedy the situation by allowing for a courtesy exchange. Jeez, even the ability to correspond would be nice instead of having to resort to alternative recourses. Literally any other mattress chain allowes for at least a 30 day exchange. Living Spaces, you have earned your 2 star reviews.

I was on the lookout for a recliner zero gravity couch and liked the styles that I saw online. I…read moreusually find the sales folks here too pushy but not this time. I left pretty happy with my purchase. Only complaint is that it is going to be a long wait to actually get it since they are back ordered.

I received the best customer service at this location. I wish I could remember the associate's name…read morewho helped me. She was amazing and so helpful in answering all my questions. Yves Delorme is a wonderful store with quality, luxury products for the home, mainly linens. I got my items when they were having their white sale after Christmas. So happy to get them at an even better price as this store is high end. Highly recommend!

Stay away from this product line. It's beautiful to look at, but the sizes do not conform with…read morestandard full bed sizes. Yes, they will tailor the sheets to fit at an additional price, but that is a total hassle. Furthermore, I have had this bed set for several months, washed it repeatedly and can NOT get out the formaldehyde odor. It's an overpriced sham. You will do better at a regular department store or on line.

I just bought another bed from Al/Goodnight Store. He's so funny, and amazing customer service. I…read moreemailed him one evening, chose my bed, and arranged for him to come to my apt in Pac Heights at 10:15a in the morning. he was there on the dot. He put the bed together for me in less than a half hour, was hilarious and entertaining while he was there, and took all of the packaging/boxes with him. The bed is wood, and sturdy AND good-looking! He put together a king size bed last year for me. He's a treasure!

We have bought multiple beds from Al over the years, from queen size down to twin. Always…read moreimpressed by the quality, and having owned the beds for years under heavy usage, can definitively attest to the beds durability and value. For anyone looking to buy bed frames, definitely should check this place out.

Have always found it a challenge picking the best bed in a short period of time. Rarely does price…read morefactor into the equation and with the explosion of brands, both brick/mortar and online it has become even harder to choose a good product that I'll be on for a third of the time and will last for years. Recently spent a few hours at Sleep Haven with my wife looking for a pressure relieving king mattress and adjustable base. There were many mattresses of all types to try, overwhelming to say the least. Then came Mac, the owner to the rescue. He is, in my opinion a mattress guru. He seemed to understand what we were looking for and showed his vast knowledge of brands, manufacturers, and the pluses and minuses of each type of mattress. I'm not going to bore you with the details of each type of mattress and base, but we discussed them all and after trying out many decided on one and a base. After ordering came delivery, setup, and take away. Almost everyone has outsourced delivery and setup to third party logistics companies. To say the least we have had mixed experiences with these over the past several years. Sleep Haven has kept delivery and setup in-house. The experience was great. Due to our schedule it ended up being done in the evening. And who showed up? Mac with one of his most experienced drivers! To accommodate our schedule he came from San Mateo to West San Jose and delivered and set up our new bed as well as removing our old, heavy Sleep Number bed and articulated frame. Could not have been a better experience. If you need a bed I suggest visiting Sleep Haven. Also suggest giving yourself a good chunk of time to make your decision.

Mac was super great, very patient, not pushy at all, worked with us for a full hour to help us find…read morethe best mattress for us and was really focused on helping us figure out the best mattress that would fit our lives. We actually didn't buy a mattress the first day we visited, and Mac was so welcoming and didn't push or nag us to come back at all. Highly recommend this store

I have nothing but good things to say about the service I received in this store as well as the…read moredelivery. I worked with Mackenzie, which is one of their designers. She was very knowledgeable about product and design. She made the ordering process very easy. She also emailed me updates on my order. Once it was ready to deliver, I received text messages from the delivery team to schedule a delivery appointment. Very simple and easy process. The delivery was made within the time frame that was offered to me. The delivery team Eddie, Jonathan and Heber were very professional and handled the furniture with care. I will definitely consider this store again for my furniture needs.

I've had nothing but good experiences w/this store & Mackenzie is the sales assoc. I've been…read moreworking with. She is nothing short of personal, professional & has been very accommodating in helping me return a coffee table which I purchased that looked like a sarcophagus in my LR! It was a beautiful table, however I overlooked some of the measurements & didn't realize it was way too oversized for my room. I was able to exchange it for a bleached teakwood end table which now looks stunning in my room! I now shop for the remainder of the items online & forward pics to Mackenzie via text & together we agree/disagree on the items we think would be most suitable for my needs. She has a good eye for design. I am very happy with the customer service I've rec'd from this store & will continue to shop here!