I needed a replacement back up camera installed on my 2018 Hyundai Santa Fe Sport AWD. After…read morepurchasing a plug-N-play OEM camera myself and looking online for DIY instructions, it looked very simple and figured I could do myself...especially since a local Hyundai Service Center quoted several 100's of dollars to do it. Unfortunately, removing 2 panels to access the old camera proved very difficult for me since online videos didn't clearly show how to do it. "Ricky" at Mr. Tire in Brockport, NY was exceptional and personally got the job done for a fraction of the cost ...and the new camera is working perfect! Thanks, Ricky! I will definitely be back for future service needs on both my vehicles and will recommend Mr. Tire to my friends.

Was given 2 prices on tires. One was with alignment (which I did not need ) one with alignment…read more When I got there they said That I need to do an alignment or all warranty is canceled. This is a rip off. My previous tires showed no signs of tire wear from misalignment. I will never shop there again.

I have been coming to Monroe Muffler since I learned how to drive. That is my whole family's go-to…read moreshop. I have never had an issue with any of their shops. However, I went there to get the right headlight lightbulb changed and the next day, after they changed it, it went out on my way to work. I called the next day and left a message hoping they'd call back (as the voicemail said they would). By Friday they hadn't called and I had had a work trip the next week so I decided to deal with it when I got back. The Monday I returned home I called again and this time they answered. I asked them relook at it but they told me they did not want to see it again and told me to take it to another shop to ensure there wasn't an electrical issue. I took it to this place, and the mechanic there said there was no issue with the electrical but he said the light bulb was possibly Korean and he wasn't sure if that is why it wasn't working, or if maybe it wasn't clicked all the way. He charged me $108 (including tax) for his time and switching out the light bulb. I went back to Monroe Muffler the next day to ask for a refund for the work they had done. The manager was not there so I explained the situation to the mechanic on duty. He instantly yelled at me claiming everything I was saying was complete BS and there was no way that they could have messed up, he did not calm down until I told him that I was not the one who did the work on the car and was not the one who wanted to go to the other shop. He told me to come back on Saturday when the manager was there. My husband and I went there on Saturday and talked to the manager. He told us that because another mechanic touched the lightbulb after they did that they could not give us a refund. He stated that the other mechanic should not have replaced the lightbulb and we should have come back and that if we wanted a refund, he couldn't do anything about it. When my husband asked why they would have sent me to the other place and risked the other mechanic working on the car vs just double checking it, the manager was very condescending and started going through all the technical reasons why they wouldn't have been able to fix it if it was an electrical issue. However, as that was obviously not the issue, that answer just further bewildered my husband and me at the lack of accountability and professionalism. Monroe Muffler refused to relook at the work of a car to rule out that their work was wrong before sending me to another shop where I was charged $108, AND then refused to refund me for their work that didn't work and said I shouldn't have let the other place work on my car. I will not be going back to this shop which is going to cost me more money, time, and energy.

Gordon and his staff are very honest and do the job well. They treat you like family. I do all my…read moreauto repairs here from oil changes, brakes, tire rotation. There is free WiFi, coffee, TV and bathrooms while you wait for your car. They will match any competitors price and always have coupons online.

Very happy with Lakeside. The service was excellent, fast, and affordable. I took my snow blower to…read morehim...it is a 40+ year old machine and he made it run great. 2 days later he called and did more than I asked to get it running right. I'll definitely take my vehicles back here.

Highly recommended towing service if you're on the west side of the city and need towing at obscure…read morehours. The prices were very reasonable for the distance and if you pay cash you'll save a bit more money. Cody Ault and his partner took the time, effort, and diligence to make sure my lowered WRX was secured on the flatbed without scraping my bumper and front lip. I've been burned in the past by other towing companies cutting corners with my 4-wheeled babies, so I'm very picky about whom I go to for it. I have never seen such care to detail, and will definitely use them again for future service. I really appreciate it!

Visited this location in need of support and assistance for our vehicle. The attendant at the desk…read morenever took any attention away from her phone call to even acknowledge the patron standing in front of her. Business is business respectfully; however, a simple gesture or "please hold" could have been appreciated. After being completely ignored we took our business to the neighboring auto shop whom went above and beyond. I would not recommend this location in the future. Unfortunately.

This place is run by a bunch of absolute bozos with no clue about customer service or how treat…read morecustomers. I needed a re-inspection for de-tinting, said it would take 10 minutes and only be $10, you can just pop in. When I first stopped back, they told me the inspector was at lunch and come back tomorrow, but he was sitting right there. So, I came back next day and they made me wait another 10 minutes while this guy proceeds to type the previous customers info in computer. While I'm waiting my turn, another employee came out and started helping the lady behind me in line. I watched the guy who told me to wait type with one finger for 10 minutes before he even acknowledged me. Now, he says, I'll have to wait for the lady to get done and we only have one inspector. There is no value, service, friendliness or any other reason to visit this place.

Nov. 15, 2025 I got…read more4 Goodyear Fortera HL tires, not made in America, by the way, contrary to online research. They gave me a $10 a tire discount. I paid 148.99 per tire and was told that Goodyear had a rebate as well. Conceniently, the computer wasn't pulling up the rebate info until after my purchase. Oh, what do you know, no rebate. I was charged $25.00 per tire to install and balance. They said an alignment would be $119.00. I then heard another salesman tell a women that an alignment was $84.99. So, I told them that was what i would pay. Was not happy with their lack of transparency, dishonesty, price of $864.19, and pushing all the extras. Not a good experience. I would not go there again.

The team at Mavis fitted my snow tires, and serviced my car for winter driving. As busy as it was,…read moreI watched them care other customers and for me. They were thorough and friendly. I recommend this branch to all, They were excellent.

I really enjoyed my experience. I have never remained in my car while getting an oil change. The…read morestaff were fun and very nice. A little pricey but I would return.

I'd like to acknowledge a young man named Duncan at your Chili Ave. location. While having my…read morecoolant flushed there was a small mishap (not his fault), and he got pretty soaked with fluid. But instead of immediately excusing himself to get cleaned up he stayed on my vehicle and finished the job. This may have been all part of the job in his mind but to me it was an example of professional courtesy and customer service that seems to be sadly lacking at so many businesses. Kudos to you, Duncan. I will definitely continue to be a customer here.

Pete was recommended to me by a long time friend as an alternative to going back to the dealer for…read moreeverything. PRR has done several jobs for me and I am completely satisfied. Pete is knowledgeable, trustworthy, fair and honest.

From the owner: Honesty, Integrity and Complete Customer Satisfaction…read more PRR Automotive Auto Service started as a small shop back in 1994. Peter's father Risto has always done work on cars for his friends and family. Peter remembers helping him when he was 7-year old boy. Then, as soon as Peter graduated from the MCC, they decided that it is time to share their love for cars with others. Ever since, PRR has been committed to earning customer trust - one customer at a time.We are very proud of our company's tradition of 20 years of excellence of automotive service.With our good automotive repair ethics and honest business practices, we will strive to supply the best automotive repairs in the area.Every team member at PRR Automotive is highly trained and certified and we all have one common goal in mind - quality car services at a honest price.

Enterprise gave us a vehicle with the oil life at 3% but Andrews and his team had us back on the…read moreroad before I had time to finish a sales call. We are grateful we can make our appointment in Vermont.

I needed new specialty tires for my vehicle and Firestone made the whole process easy--especially…read morewith their Black Friday discount. Linda was absolutely wonderful to work with. She called me several times to confirm my appointment and to let me know when the tires arrived, and she kept me updated throughout the entire process. As soon as my vehicle was ready, she reached out right away. Linda was incredibly friendly and personable, and it's clear she takes a lot of pride in her work and her store. She even walked me through financing options with a Firestone credit card, which was really helpful given the cost of specialty tires. Overall, it was a great experience, and I would definitely recommend this Firestone location to others.