Everything went well, this is the only place I would trust to send my wife to. I had a challenging…read morerepair, two other shops wouldn't even consider it. Jason jumped on it and got me fixed and out the door.. his skill and knowledge goes a long way.

I have been a loyal customer of Klingemann for over 5+years and have referred numerous friends and…read morebusiness clients to the Cedar Park location. Unfortunately, after my most recent experience, I can no longer recommend this location. I brought my 2006 Hummer H2 in for A/C repairs and an oil change. During the visit, I was charged $210 for a basic engine air filter. I questioned the price because it seemed unusually high, but was simply told, "The price is what it is" by Johnathan. To verify the pricing, I had a male friend call the South Austin location with the exact same year, make, and model of my vehicle. They were quoted $139 for the same engine air filter. I also called other automotive shops, and their prices were significantly lower. I contacted the regional manager to ask why there was such a large pricing difference between locations. He reviewed everything and confirmed that I should have been charged $139, not $210. He agreed the Cedar Park location overcharged me and approved to refund the difference. When I mentioned what the regional manager had told me, the technician, Jason, decided to insert himself into the conversation between myself & Johnathan & argued with me in the reception area in front of 3 other male customers saying something about being cheap. while Jason was arguing with me about price I asked Johnathan did you not say the $210 was for a "basic engine air filter" which he would not answer. To make matters worse, after paying for the A/C repair, my vehicle still was not fixed. There is now a loud humming noise, there is little to no airflow on fan speeds 1 and 2, and only limited airflow on speed 3. I now have to take my vehicle back for additional repairs because the original repair was not completed correctly. Since I refuse to go back to this north location I will have to travel an hour away to get my AC fixed. To his credit, the manager who was in lunch while this was happening walked in at the end & we spoke outside. He handled the situation professionally. He refunded the air filter overcharge, reimbursed me for the window switch repair that I chose not to have completed, provided $30 additional compensation for my inconvenience to drive south & sincerely apologized. While I appreciate how the manager resolved the financial issues, the experience at the Cedar Park location was unacceptable. No customer should be spoken to or argued with in front of other customers, especially after a pricing issue that management later confirmed was valid. As someone who supported this business for years and referred many people here, I'm disappointed to say I will not return to the Cedar Park location while that technician Jason is employed there. I sincerely hope management addresses these issues so other customers do not have the same experience.

They got me in and out. This place is amazing and is way cheaper than the actual Toyota…read more The quality of service that they gave is phenomenal.Whole fifty one point.Check inspection.That told me exactly what I needed got me on my way quicker than any other place i've ever been to. Did exactly what they said they were going to do, didn't try to upcharge bound.Anything topped off my water fluid.I would recommend this place to anybody. Better to pay half price than going to actual toyota themselves. I requested an oil change and that is all.I got. No upselling, no, hey, you should do this.Just some suggestions and no pushing. Thank you

Poor customer service, Waited in line for 30 minutes and…read morestill no techs coming to see what I need. A simple inspection I called the store while I was waiting I can hear the phone ringing then they mute it. I think it's time to start going to Firestone up the road. Very bad customer service and managers don't really care if they get your business or not.

Where can I rate them higher than 5?…read more I've been going to these folks for quite a few years now and can't say enough GOOD things about them and their service. I have a 2012 Jeep Wrangler which is getting increasingly difficult to find proper parts for, even from the dealerships. Recently my jeep had a e-brake issue. Mark hunted everywhere (from the mouth of an associate of his, not himself) for days. When he found "the" part on-line, it was ordered and received only NOT to be "the" part at all. During my time-without-car, I used a loaner from CB..."take it on the toll roads, wherever you need to go. Call us if you have any problems." Then came an "ah-ha" moment, someone at the shop came up with an out-of-the-box solution. It required an additional part, but, the very next day, my dear Jeep was ready to go, back on the road and as good as new. Probably better. They apologized repeatedly for taking such a long time with the repair and thanked me for my patience. Meanwhile I was driving around in their car. These are all GREAT, KIND craftspersons who know what they're doing under the hood and all around the innards of a car. I give them my highest recommendation, and I'm really picky!

For many years, this was our family's go-to place for oil changes, tuneups and inspections -- we…read morewere even willing to pay a little more for the excellent service -- but for the past year, they've fallen out of favor. Two recent service appointments stand out for me: The first was when an employee tracked mud all over my floor mats during a routine oil change. I keep my car clean and this was just rude. Very hard to clean out. We brought it to their attention and they offered us a free oil change. The second issue was when an inspection revealed an issue with my gas cap. There was no attempt to offer to order this for us or go above and beyond, just a failed inspection notice. It's just a huge contrast to the way this company earned our loyalty when we first moved to Pflugerville. Perhaps times have changed and it's harder to attract and retain good employees. Unfortunately that will trickle down to not retaining good customers, too.

people were freakin amazinnnn 100/10 helped me with some rims after trying so many different shops…read morequality is amazin price is very good and affordable they also do finance came in clutch for real thank you guys so much again

I purchased tires for my lowered (H&R Springs) 2020 Dodge Charger GT from these folks and the…read moremoment I walked in on my initial visit, I knew I took my car to the right place. Excellent customer service, Quality products, and fast turnarounds! Today I simply went in for a tire rotation and was met with the same amazing attitudes and peace of mind. I appreciate these guys and their attention to detail in everything they do!

They were wonderful! We came in right before closing on a Sunday, and they were still extremely…read morehelpful and considerate. Highly recommend this location!

I always come to Kwik Car for my oil changes…read more My check engine light came on yesterday before work. My code reader said it was MAF or throttle body. Was going to go to Hyundai but couldn't leave work early. Their next appt wasn't until the 20th. I called KK this morning and they were able to get me in. I thought I would have to drop it off and was prepared to be without a car. After the diagnostic they said the throttle body was dirty (even showed it to me) and explained that was what made my CE light come on. I loved their transparency throughout the process. I also opted for a coolant flush which I haven't done in all my 80k plus miles. Prices for work were still cheaper even before the 10 percent discount. The service was great and I was out in an hour or so! Thanks Kwik Kar for getting my car fixed and my weekend back! Yall always take care of me!

Needed my tire patched and they told me they do it for FREE! If the nail or whatever has punctured…read moreyour tire is more than thumb length away from your sidewall it's safe to patch if not they will tell you it cannot be done. But if it qualifies like mine did they will gladly do it at no cost. I almost paid the Cadillac dealership to do this for $65. I will definitely be back when I need new tires and return the favor. Great service and very friendly staff.

Good value and quality. Always been a pleasure working with their staff. I have bought tires here,…read morethey have fixed a few of my flats, and replaced pressure sensors. I trust them.

Anthony is truly the Customer Service Jedi!! Their work is quick and always done right. They make…read moreyou feel really taken care of! Thanks guys

This time around, I came in for an oil change on my Lexus. One thing I appreciate is the fact that…read morethey'll pull up a Carfax report to see whether other things have been done or not to your vehicle in case there might be something that needs to be addressed. Their front door says it all with their triple B business rating and ASE certified mechanics. They also do a multi point inspection to make sure everything else is functioning. One thing that was pointed out, which I already knew about, was the fact that I had a torn CV boot that needed to be replaced. Since the CV joint had lost all the grease, it was also best to replace the whole axle which doesn't add that much to the price since most of this is labor. As a result, I made an appt and came back a few days after the oil change and had that repaired. I was pleased to see on the invoice that I am a gold VIP member which means I received an additional discount. I also appreciate the 36 month/36,000 mile warranty which dealerships often do not have. As someone who owns four cars, they'll be seeing me again at some point.

So one of the tires on our fairly new car, under a year old, goes very low when the temp drops…read more While the other 3 drop a bit this one goes down to 20 or 21 from 32-35. Same tire, so we went out to inflate it. The first gas station we LOST air, the second did nothing. So we pulled in here, not sure if they could even help but the guy we talked to was fast, said it would be no problem and said we were the 3rd or 4th to come over today about losing air at the other gas station. He was quick and fast even though they had several cars there they were working on. They also didn't charge for air and checked all the tires even when we said we only had one bad one as we didn't want to take up more of their time. But he handled all 4 tires and we were so thankful. Good to know they are here and we will have to go back for other services.

Dont do it!! My son…read morehad his oil changed- pretty simple right?! NO The oil filter was not tightened to spec - geesh!! Oil all over the street in front of my house! Thankfully he doesn't park in my driveway My son's Toyota is tough but not that tough with no oil! This place is a lawsuit away from anyone who engages this business for an oil change Stay aware folks - our vehicles give us freedom to roam - this place puts that, in jeopardy