New quick lube place. Helpful and friendly staff. In and out in less than 10 minutes. Pricing is a…read morebit higher than Dobbs or other places, but you are paying for speed. Coupons are often available. Price included wiper fluid, tire pressure and coolant check.

Very nice facility and staff. I stopped in tonight for an oil change and i was able to stay in my…read morecar the whole time. They showed me my filters and advised they should be changed next visit but did not pressure me to purchase new today. The process was quick and they have a safety protocol for my car and their employees. The price was reasonable. I will be back.

Quickest and cheapest oil change! My car wouldn't start since it's so cold in the winter, but…read morethey're able to give it a jump start. Friendly folks and good service. I definitely recommend coming here.

They were great with my oil change. Very friendly too. Oil change was a great value plus they have…read morecoupons. I will be back.

So fast! When I asked if I needed new air filters they were honest and told me not quite yet. 25…read moreminutes total and I didn't have to leave the car. The free bottle of water was a nice touch too.

I had an issue with an exterior part under my car hanging loose. The guys fixed it for me no…read morecharge. They were great!

Had an appointment a week in advance for 11am. Got there on time and went across the street to kill…read moretime at McDonald's. 45 minutes later they still hadn't worked on it and took walk ins ahead of my car. What's the point of making an appointment if they're an hour late starting on the vehicle. I hate when doctors keep me waiting an hour much less oil change guys.

Mike has been very rude and the service has not been good. Any question that I've asked has barely…read morebeen answered and he has been very short. I called to check on my car and he said they were looking at it and then immediately hung up. He needs to work on his customer service because that is his job and he is being paid to talk to customers.

Dobbs has gone way down hill. They used to care about long term customers…read more I had $1700 + worth of brake work done less than 2 months ago. Pads, rotors, calipers (which I didn't need) and pressure hoses. Picked up my kids from school this past Friday and my pedal went to the floor. Luckily i eventually stopped without an accident. Brake fluid spewing out from a line where the "technician" attached the new hose. Got it towed out there that same night. No communication in the morning, until I reached out to them. The service mngr calls and says "we quoted you for the 20" piece of brake line ($38) fluid flush ($140) labor ($499). A total of $703 after tax. Very frustrating after the money I just spent in June. I asked if they could have it done Saturday. They called told me it would not be done by Saturday and would roll into the following week. Still very frustrated, I agreed for them to do it. They agreed to do the work. I found a ride to work Monday no big deal. I get a call Monday morning from the service manager (Rob). Rob tells me I need to get my truck out of their lot because they are no longer interested in doing the work. Paid $270 to have it towed to a shop in the city. The gentleman that did the work had it done in less than an hr. Part, labor, bleed system ($250) out the door. He told me that Dobbs had their hands on that piece of line and had to notice the rust. Just wanted to double charge on labor I guess. Dobbs is a joke. Literally take your car anywhere else. Anywhere! Go to Costco for tires. Dobbs has gone corporate and it's showing. The store supervisor (Mark R) I spoke with today kind of chuckled when I asked him about a possible reimbursement for the tow.

the worst customer service from a smug little brat that is supposed to be the face of a service…read morebusiness. I will never go to Dobbs tire ever again. Neglected to do his job on my service as he had promised and when I questioned him, he said he would in 15 minutes, no one was in the store and he retreated into the service area for the 15 minutes, he kept that part!

Above and Beyond! Outstanding Service & a Great Company Culture…read moreI cannot say enough good things about the team at Dobbs Tire & Auto Centers in Chesterfield, MO! I had to stop in without an appointment because the skid plate cover under my front end suddenly fell loose and was dragging loudly on the highway. When I walked in, I saw how incredibly busy they were and honestly thought there was no way they'd be able to help me right away. Fortunately, I was completely wrong. The front service writer acknowledged how slammed they were, but instead of turning me away, he went above and beyond. He told me he'd head to the back to see if a mechanic could spare just a few minutes to get me safely back on the highway. He returned shortly with a mechanic named Jonathon Boyer. Jonathon didn't hesitate for a second--he said he'd take care of it right away, and he did exactly that. In less than ten minutes, Jonathon had the skid plate repaired and brought my car right back up to me. That level of genuine, rapid customer service is so incredibly rare nowadays. I truly tip my hat to Dobbs, the service writer, and Jonathon for saving my day. An extra note on why this location is top-notch: It was a brutally hot day, and I felt so bad for the mechanics having to endure that intense heat. While waiting, I noticed that the company had cold Gatorades and even electrolyte popsicles set out to keep their crew hydrated and cool. Seeing how well Dobbs takes care of their team speaks volumes. If I were a mechanic, this is exactly where I would want to work. Thank you again, Chesterfield Dobbs team! You've earned a customer for life.

Service took around an hour and a half. Only gave the car keys once we approach the person upfront…read more It was cheap, but wasn't worth the wait. I suggest going somewhere other than staying in there.

They were so professional. They had to order a part, but we were under a time constraint, so they…read morepicked up the overnight shipping cost to make sure we got the car back in time. These days, professionals that take their job seriously and care about their clients are rare. Found my new go-to in car repair!

Very fast, efficient and flexible I'm guessing due to a clean and organized shop. Had me in and out…read morein a couple of hours.

Service was quick without an appointment. Everyone was super friendly. I had a nail in one of my…read moretires and the key to them wasn't the right one so they gave me one. Also had to replace the second rear tire and they were so quick. I was expecting it to be expensive but it wasn't at all. Those guys in the front were multitasking and were super nice.

If you have had a bad experience before -give them another try. I'm from out of town & was helping…read moremy son move to a new apartment and having a terrible day. Got a nail in my tire at 635 & you could hear the air coming out. Not only did he wait for me to get there - he was honest and didn't try to say I needed a new tire (yes that has happened to me before & I didn't need one). Fixed my tire quickly and was super friendly. I def recommend to anyone in this area to give them their business.

Very fair and friendly service. Highly recommend. They are much looking out for the customer.read more

They care about the customer. Their prime directive is not to take in as much money as they can…read more They truly want to fix the issue in an economical fashion. They aren't trying to screw the customer like most other places who claim to be "customer oriented". They gained my trust and future business.

I love this Valvoline. I have been to several throughout the country, and these folks are super…read moreknowledgeable and kind. Landon is the manager and he always has great advice for my Subaru, as he has one as well. Madison is also great, as is Justin. They don't sell you anything you don't need, but let you know what is recommended. My car always performs great when I'm finished as well.

I visited the Valvoline location in Ellisville today @ west County at 8:00 am and didn't leave…read moreuntil 10:00 am. I spent two hours there and ended up late to my job by an hour because they put the wrong oil in my car. The oil light turned on and they kept telling me it was my car's fault, not theirs, and that they put the correct oil. I told them they need to put the correct oil that is recommended by the manual, but they said it doesn't matter and it's the same. I told them no, I'm sure it's not the same. When they finally listened, drained the wrong oil, and put the recommended one, the light turned off right away."