Poor Customer Service - Won't Be Returning…read more Ladies, if you're looking for good customer service, this is not the place. I purchased a windshield wiper blade from this O'Reilly location about three weeks ago. Today, I tried installing it myself but couldn't get it on properly. I returned to the store -- which wasn't busy at the time -- hoping for some quick assistance. Instead of being greeted, I had to interrupt "Sheila," who was watching something on her phone. I explained the situation, and her response was, "They shouldn't have let you walk out without installing it for you." I asked if she could help me, and she followed me out to my car and said, "Give me a minute." Several minutes passed. I went back inside and found her helping other customers, with no explanation or follow-up. No one else offered to help, either. Frustrated, I left and drove to South Denver Automotive Garage -- not even a mile away -- where someone kindly installed the wiper blade in less than five minutes. I'll be taking my business there from now on. This O'Reilly location has lost a customer.

I came here for a battery for my Subaru and some fluids. Unfortunately this chain does not install…read morebatteries. I was happy to do it myself in their parking lot but needed a wrench or pliers. They say they will lend you the tools, but they did not have a ten mm wrench to loan me. Nor did they have a pair of pliers. So I returned the battery. They have a ridiculous set of priorities in my opinion. They lost a $160 sale because they did not have a $5 pair of pliers available. What a way to run a business!! Other auto parts chains are happy to install a battery for you - and I am heading to one of those.

If I could give zero stars, I would. I brought my Peterbilt to Rush Truck Centers in Commerce City…read moreat 9:30 AM for an electrical issue. Over 24 hours later, the truck still hasn't been touched--and I've gotten no updates whatsoever. The only person who even spoke to me was the guy at the front desk that morning, and he was condescending from the start. After that, silence. I ended up spending the entire night in their parking lot, totally unaware of what was going on. If I hadn't gone inside that evening to ask, I doubt anyone would've said a word. This place clearly doesn't respect drivers or our time. Extremely poor communication and absolutely unacceptable service.

5-18-2024 Highly recommend these guys for parts very…read morehelpful. Got everything. I need it doing all the work on the street. And the price is just for the little parts. I got amazing. Thank you guys

Don't take your business here. Nobody called me and told me anything during the entire 5 day…read morerepair, I had to call for updates or authorizations. They didn't even call me after the work was completed. I couldn't afford the work i wanted done at this time, but they found a way to get paid by charging me $2500.00 for replacing a Brake Chamber and tightening a clamp. They claim to have inspected the truck, but that should take an hour, and should not involve taking anything apart, then putting it back together and charging $270/hr for the privilege of being sexually assaulted without the benefit of lube. this place.

Price gouging like a mf. 2,000$ for pair of headlights!!!!!!!!!!!178$-500$ same oem parts online.read more

Took my RV in for a oil change, nice Ford dealership…read more Roxanne help me getting the appointment after she & me playing phone tag. Roxanne was very professional explaining what they would do and about how long it would take. I arrived early they took rv in and changed oil and looked it over! They returned the rv in time allotted ready to go! Very pleased with the quality and price of oil change. The lounge area was very nice and bathrooms clean and sanitized!! Over all great experience!

Could be good, could be bad, hard to tell since after 2 weeks of trying to schedule service via…read morephone (always sent to vmail) and online service request on their web site I never received a callback or other response. Never had this issue with any other Rush shop across the country, these guys seem to have a different business model that doesn't rely on customers to survive.

I am a salesman by trade and also a consumer. I have purchased 7 trucks In the past 2 years. I…read morepurchased a used Freightliner from Rush Truck Center in the Denver Metro area because I had such good luck buying new commercial vehicles from their Ford Center. The truck had a few problems along the way. But I truly believe the core value of a business are not displayed when everything goes right, it's when there are tough decisions to be made. I couldn't be more impressed with Rush Trucks Center by the way they live their mission statement, and stand behind their product and put their customer first. Brent Thompson, Kaci Carpinelli, and Bill Holberg just to name a few. We appreciate your willingness to go the extra mile.

We would not recommend Rush Truck Center. They charged us over a $1,000.00 and our truck still…read moredoesn't run and stopped answering our calls. There are plenty of good mechanics out there and this place isn't one of them.

Very easy to work with, really good communication and overall Satisfied with work that was done on…read moremy vehicle. Will definitely be going back for any future needs.

My all-wheel-drive Beetle is a unicorn. Bluewater Performance is my go to shop. I always get…read moreexcellent customer service from them. In my opinion, they are the best water cooled shop in town! They also work on other German vehicles. They know how to go fast. They will take the time to explain things and work with you to get your vehicle fixed.