I'm editing my post because the business responded & asked me to call a number that I already…read morecalled TWICE, they tried transferring me to the store, no one picked up, & I called back & I spent half an hour on hold waiting for the customer service dept to pick up. I talked to the assistance store manager which supposedly spoke to the store manager. The store manager didn't give a flip about the situation. I don't have any more time to waste with this ridiculousness! Consumer beware of this establishment!!! I was LIVID when I found out my 81 year old grandmother was charged $100 for an oil change on a 2008 KIA RIO yesterday at Take 5 Oil Change in Hudson Oaks!!! The "tech" told her the regular oil changes last about 2K miles & the premium changes 5K! BS! I tried calling the store. It sent me to some call center where a woman transferred me to that location. At the store, it went to some automated answering that beeped & had no ability to leave a message. I called back. This time, I talked to a man that claimed he sympathized with the situation & said he was transferring me to customer service & they can handle the problem. Y'all, I was placed on eternal hold for almost 30 minutes. I was so mad that I drove to the store myself while still waiting for customer service on the phone that was never picking up. I walk in the store & the man sitting behind the counter was on his phone. I promptly asked to speak with the manager & he said he was the assistant manager. Hands shaking, and trying very, very hard not to completely lose my temper, I explained how one of his employees basically stole from my 81 year old grandmother & I was pissed! I told him I hoped he didn't condone this behavior & explained what had happened. I asked for literature from which they explain the oil changes prices. He goes out into the shop area & produces a disgustingly filthy & greasy plastic pamphlet that is in SPANISH. He said that's the only ones that have to show customers. What!? I ask about the $55 oil change. He says those aren't currently available because who is responsible for ordering the inventory didn't order the items needed for those changes (interesting). I asked about the employee that lied to my grandmother about the 2K verses 5K oil changes. He just didn't know (BS again!). I told him I wanted a full refund for them taking advantage of her & the fact she's on a fixed income. At that time, he proceeded to call the actual manager. He returns & says my grandmother was explained about all the options & he was sorry but there was nothing he could do. Wow, ok! So, folks, I just want to warn you about the deceptive practices at this oil change establishment. Who takes advantage of an 81 year old grandma? Take 5 Oil Change in Hudson Oaks, that's who! I'm completely appalled by the entire situation. I took pics of the receipt, the eternal call waiting for customer service to pick up, the filthy pamphlet, the filthy window & the horrible conditions of their bathrooms. Not that I would ever use a Take 5 Oil Change to begin with, but I dang sure won't now! My mechanics response was "criminal."

More like take an hour while you make your customers sit in their cars when it's 100 degrees outsideread more

If you go here make sure all valuables are removed, these mfers took a good chain and pendant out…read moreof my center console. Luckily it was just plated and I got it cheap. But these folks are sketchy and untrustworthy.

I was able to take it in on a Friday evening and get my back brakes taken care of within 45…read moreminutes. Instead of being pushy and trying to upsell me, Dylan said the front set was in good shape and even helped with a different issue. Great experience!

This is hands down the easiest place to get your car inspection! Especially if you have time to do…read moreduring the middle of the day during the week. You will be in and out in less than 20 minutes, sometimes less than that. I've been here 3 times for inspections and each time has been great service from the owner, who is an absolute sweetheart! Just went today and was out in less than 15 minutes. Highly recommend if you are looking for great and speedy service.

Went today for the first time. I pulled into a spot that said emissions stay in car. Waited a few…read moreminutes and someone came out and asked who was before me and told me when to pull into the garage. Once I was in the garage the lady running the emissions test was as nice as can be. Told me exactly what to do and was friendly throughout the entire service even though it was so hot outside and she was working non stop! It was very quick and we'll be back.

Called for a last min AC evacuation/recover and recharge. With only about an hr before closing they…read moreopenly encouraged me to come and get it knocked out. I drove from Azle to the shop and they sure enough got me in and out. The tech was extremely friendly and knowledgeable. We talked cars and shop for a few mins while the machine was doing its job. Quick, simple, extremely well priced and friendly service! I will definitely return for future automotive needs.

Quick reply and price out the door given. I feel they are honest about everything. Very friendly…read morepeople and get the job done in a timely manner.

I made an appointment and they were ready when I arrived. They completed a thorough inspection with…read morepictures along with recommendations. I agreed with the assessment and they had a technician ready to complete the job quickly. The service and quality was excellent.

Super tech riped me off for $3000. They worked on my a/c…read morethree different times and it was never fixed. This place is a total scam. Avoid at all costs.

I had a purchasing adventure here, and i do love the new car. I had difficulties with getting my…read morefinance questions answered, after the purchase. The numbers just didn't work the way I had been expecting. Today I had the opportunity to meet with Finance Director Justin Bateman. We went line by line and he help resolve my problems and make the sale perfect. It didn't take all day, we set a time. Straight and to the point I'm a fully happy customer. Something I had been dreaded, became a really nice adventure.

The sales manager and his scribble signature warranty plan salesman should be fired. My wife had…read moretotaled her XT5 and we expected a check for the full amount from our car insurance carrier. We saw another XT5 that she liked at Shottenkirk and asked if we could sign a promissory note or some other method for a week and drive the 2017 XT5. We are both retired and did not wish to spend anymore than full price for the replacement car. Instead, the sales rep worked on 100% financing with their favorite financing company -and- a $12,000 warranty plan. We continually said no, but the finance and warranty/maintenance plan guy just ignored me and kept churning out the expensive 100% finance and external warranty/oil change plan. Some of my wife's signatures and other documents seem a bit fishy; but my main complaint is forceful way we, as customers, were treated. "We are aged retirees on a fixed income and can't afford any payments!" I told the sales guy and his manager over and over. Our basic needs were not met. Instead it was a "fight to the finish"; with the dealer's rough tactics winning them an additional $12,000 for a warranty we neither wanted nor needed. I don't recommend anyone purchase any car, new or used from this business. They DO have a great service department, but that was the only thing I saw that was good at this business. BTW: they only had one key for the car. I had to arrange for and have an additional FOB out of pocket. Leonard & Patricia Jensen Weatherford, Texas buck0shot@icloud.com

They got us in and out super fast! The price was good, and the staff was very friendly!…read more Furiosa gives them 2 paws up!!

I went to Kwik Kar to get my valve cover gasket replaced due to a small leak. When I got it back…read morethe check engine light was on. They claimed it must be from someone else's fault because it wasn't their fault. Good B answer, but not an A answer.

Moving to a new city can yield problems for finding a new, trustworthy mechanic shop…read more After using Parker County Automotive twice on two separate vehicles, each time the service was great, the problem was fixed and Jason, the front counter employee was not only courteous but honest throughout the process. As long as we are living in Parker County, this shop will remain our go-to place for all things automotive.

Greg is a great guy and super nice. Have taken 2 cars there over the past 3 years. They are always…read morebusy and sometimes it takes a little longer to get back to you, but I still have no complaints. Very upfront with what is needed and options. They are really popular and always busy which speaks volumes to their value. They will also recommend other shops if there is something better suited to a speciality shop. They have earned my loyalty.

The manager Brian was temperamental, we returned things that were still in the box because they…read morewere not needed and he proceeded to curse at us. Then proceeded to answer the phone and cuss at someone else aswell. Just very unprofessional. Do better.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!