Only since they had a $39.95 for a FULL SYNTHETIC OIL CHANGE is the ONLY reason I went to Tuffy's…read moreat this location. They are the BIGGEST RIP OFF I've experienced in a very long time! Here's a few examples ... TUFFYs on WEST 5th Av told me I needed SUSPENSION STRUTS ($1664 worth) coz my vehicle was "very bouncy" which it isn't AT ALL & they didn't even drive the car! Note: I had a 4 WHEEL ROTATION/BALANCE AND ALIGNMENT the day before elsewhere. I called back to the place that did my alignment to be sure they checked all suspension components (just out of curiosity since it's hard to trust some of these places) and they DID to find nothing that needed replaced! Then Tuffy said I "needed" a BATTERY REPLACEMENT coz there was some RESIDUE on it! Instead of just wiping it off, they'd prefer to rip off a customer! That was going to be $200! They sure don't go out of their way, in the very least! Then I "needed" SPARK PLUGS... (I had those replaced 3 years ago and had no issues there either.) Another $300! Then I "needed" BRAKE FLUID FLUSH (No reason just that it needed to be topped off) Oh they don't do top offs for a simple pouring of fluid into the reservoir until it reaches the full line! They'd rather charge $115 for a FLUSH! Then I "needed" STEERING COMPONENTS (tie rods & steering gear) Again, I had no issues there. Oh, that was an additional $500. The next day AFTER this BS nightmare, I brought the list of repairs from TUFFY to my regular car repair place that I've used for a decade for any major problems come up coz he's proven to be trustworthy. He did a DIAGNOSTIC and found nothing wrong with any of the above issues. (Which I already felt I knew but wanted confirmation.) So, THIS is what they call a "FREE COURTESY INSPECTION!" I'd call it something else but all in all saved myself $3,000 coz I speak up, ask questions, decline and follow thru with what I knew was a means of financial exploitation. Stay away from THIS TUFFY's LOCATION on 1524 W Fifth Ave

I stopped by today to have a tire looked at that was losing air. I was told the tire was not…read morerepairable due to the nail being too close to the sidewall. I was told that I would need to purchase a new tire. On my way home. I stopped at a competitors shop to have the same tire looked at. I was shown the nail in the tire. Middle tread row. Nowhere near the sidewall. $15.00 tire repair vs $285.00 new tire. I feel like I was misled to buy a new tire. I won't be back

The store sold me faulty tires which they admitted. Will not honor replacement tires!! Poor…read morecompany. Kim Marshall

Tire Discounters sells your milage to car fax. If you drive a lot. They sell your information and…read morein the end you pay. Also they like many places pushes products you really do not need. This is why you should buy your tires on line. Shops will mount and balance them for you. But any shop that sells to carfax I would not trust.

Always a good time at a valvoline! I love how I don't have to schedule an appointment and can get…read moremy oil done on my time. And the people there are always so nice and efficient.

Great service in a timely manner. Using a Groupon made it an…read moreeven better value. Thanks

Came in for a tire repair, I was in and out in less than 30 minutes. John did a phenomenal job in…read morekeeping me well informed. Id recommend to my neighbor and I will be back when it's time for my breaks to get repaired.

Awful. Made purchase a 4 tire purchase and appointment. They never showed. The transaction was left…read morepending in my account for days. I had to cancel a vacation out of state we had planned on for a year. I was not able to purchase tires from somewhere else until the pending transaction fell off my account. Called there customer services and was disconnected multi times.

The manager Don is top notch! Takes care of all our vehicles and my friends vehicles. Gives you…read moreoptions to work within your budget and lets you know the things that can wait and can't. Highly recommend!

Boyd's is an excellent place to have your car serviced. While visiting from NJ, I brought my…read moresister's Subaru Legacy in for an oil and filter change. Boyd's attention to detail had them check her engine air filter and I was mortified when they brought it out to show me how cluttered and filthy it was. It was obvious Subaru had never looked at it during Subaru's tune-up only months before. As someone who has always worked on his own cars, I can highly recommend Boyd's for their attention to detail, expert service and reputation.

Young manager tried to charge me for a free brake check. When I refused he said never come back…read morehere. The long time manager that retired a while back was a professional. He did a lot of work on our cars. But the young punk that replaced him is a rude idiot. He even said to me when I was waiting to be acknowledged said to me, I'll be with you soon as I finish with this old man. He said that outside while I saw an older gentleman in the lobby. This was about 6 months ago, maybe you fired him already. Good luck.

Took a little longer than estimated, but did an excellent job overall. Was switching out…read moreperformance tires Mercedes GLC300 for all season tires and keeping originals for next summer. Did a nice job of wrapping the originals and putting in SUV for me. Jessica also gave good insight to online dealers I was working with to ensure the shop received for installation prior to traveling to snowy locales which I was doing in 2 days. Thanks.

My husband and I took our cars in to check our brakes. Pete and another gentleman helped us. A…read moredifferent shop told me I need all new brakes and rotors, but NTB told me they looked great and did not need anything done. My husband's brakes were making an awful screeching sound, and it turned out a rock had gotten stuck in between the caliper and rotor. They took the rock out and didn't charge us anything for it. We were shocked at the honesty, kindness and great customer service. We will definitely be back when we need work done.

I went to this location because of its proximity, just ask them to do a simple tire change for my…read moreexisting tire. The guy out front was super friendly. But the guy who took off my tire broke a stud and then wanted me to pay for a stud that was broken, wanted me to pay $160 for another boat that he was about to take off that stated that he knew that stuff would break, so I came here with a plan to get something done but just left for the broken stud on my vehicle, told them that I just came out of surgery and I have a pump attached to me but didn't seem to care about that at all

These folks know what they are doing! Took my Mini Cooper in because my brake light was on and it…read morealso needed an oil change. I nervously awaited the inspection report. My brakes were fine, just a bad sensor, which I can deal with. They also found that Oxford Automotive didn't install my spark plugs correctly. I do have a small oil leak, but, the tech said that I may not need to replace the gasket and cylinder for another 6-12 months. The tech removed the spark plugs, cleaned them up and reinstalled them properly. These guys are definitely professional, courteous and not overpriced. Kudos to Brad and the tech, who I will call Curly, because I forgot his name. Thank you for restoring my faith in garages. I'm going with Delaware Automotive Services from here on out. I was out the door, paying less for the oil change than what my husband paid at Walmart for his Ford. BTW, the young man who worked on my car is very experienced in BMW's. DO NOT HESITATE to take your vehicle there !

Matt and his service advisors Brad and Randi are truly an asset to the Delaware community. Not only…read moreare they fair, honest and reasonably priced but they actually care about people and their situations. Time and time again they have been amazing to our family of vehicles, as well as to those that are our friends. They don't charge a ridiculous rates per hour, and they only do the work that is needed and that is best for your vehicle. There are too many chains out there that all they're doing is trying to get your money and "inspect "your car for things that need to be fixed only because they want to make more money off of you and upsell you. That does not happen at Delaware Automotive because they actually care about the customer and repeat business. Their business is growing because of it. I hope they don't lose that about them. for now, this is the place to go for any automotive work in the area hands-down!