This place is awesome. They were quick. Honest. I could stay in my car. This might be weird but I…read morelike staying in my car because I can see exactly what they are doing. But they were super friendly. Will definitely be going back to them.

Such a great business. I had a flat tire and pulled off the expressway to get help. I pulled in and…read moreasked if they could help. They pulled me right into the bay took care of tire pressure in all four tires and sent me on my way with no charge. I use lube express a lot (although not this location) when I get my oil changes. They always do a great job!

They told me my car had a cracked head gasket which is all fine and dandy. I understand that's my…read morefault and there was nothing they could do with that but they left my hood unlatched without informing me knowing I was driving back to mount orab using 32. Long story short my hood flew up on 32 going 60mph shattering my windshield on top of me cutting me and all of my mirrors broke due to the impact not to mention the henges on my hood broke as well. I swerved because of panick and could've seriously injured myself or someone else. I called bob Sumerels first and asked if they matched my hood and they 1. Put me on hold and 2. After 10 min said no there was previous damage to the hood we ment to tell you but didn't. Horrible place I wanted to sue but the car was in my moms name as I was 17 at the time.

Don't wast your time. Went in for a simple nail in tire and service manager told me my tires were…read moredry rotted and he could not fix it or it could explode. What a crock of &$$?. I was in there a month earlier and tire was fixed and no mention of dry rot The said service manager was not there at that time.He might pull the need all new tires on someone else but not me Just trying to sell tires that are not needed because I went to another tire place fixed tire and they said tires are not dry rotted Stay Away!!!

Had a brake line break when in town. they were quick to take advantage of situation and charge me…read moreabove dealer level price. uoted and charged for "custom make 2 new lines from the master cylinder to both front brakes" drain, flush, and refill system".... $763..... ouch but I couldn't drive truck so was just screwed so agreed. when I picked up truck the mechanic that worked on it told me he only replaced the one line.... Then when I cashed out.... as if I wasn't already getting screwed over.... They decided to charge an extra $72.87 for brake flush labor and fluid... which was already included in the above cost.... So basically I paid $889.20 to have one brake line replaced.... What a rip off don't bring your vehicle here for any kind of work

Limped over the bridge from downtown Cincinnati with a tire going flat. Drove very slowly wasn't…read morebut a half mile or less. Caught the owner locking up for the night, but his son was still there doing odds and ends. He had his son whip that tire off, find the hole, fix it & put it back on. He said ."give my kid 15 bucks" - made my night‼

Honestly never took the car to them. I'm very busy working 60-70 hours a week plus kids sporting…read moreevents and time with the wife. So I looked for a place that could do a few things for me. I'm very capable of working on a car. I was quoted $650 for something I paid $57 for the part then spent 45 minutes installing on a day the kids baseball game got rained out so that day I had time to work on something and saved almost 1/2 a weeks wages. Got 5 stars because they messaged me quickly replying back in a timely fashion and professional manner. It also rekindled my joy of working on cars with my nephew So next rain out I'll tackle pulling the intake and cleaning the intake valves and putting intake back on. As I kind of enjoyed working on the car with the kid. He's 13 and I bought this little GTI to be his first car. We're just going to build it up(stock) together and teach him to drive it and turn it over to him at 16 long as grades are still awesome in 3 years.

Very friendly and informative service. Convenient for the Milford area. Very easy to schedule…read moreonline.

I hired these guys to inspect a new car I was trying to purchase from a local dealer. They…read moreperformed the inspection, but claimed their internet was not working and could not send me the inspection report. I called and they offered to send the following day. 10 days later ... still have not received anything from this shop. I ended up cancelling the purchase and buying another car. They were not reliable and a waste of my time

I couldn't walk in the door because the cigarette smell in the waiting area was so strong. I got my…read morejacket out of the car and told the desk guy I'd be waiting outside (43 degrees) because of the smell. The mechanic came out to tell me he didn't see anything wrong with my exhaust (even though midas said there was a hole and gave me an estimate) and in his hand was a lit cigarette- no doubt on purpose lol. I got my car and ran, I hate to leave reviews but I honestly cannot recommend coming here. Wish I'd have tried the location in Eastgate..

I came in for an oil change and to have another issue looked at and they were quick, inexpensive,…read moreand were able to give me a quote on what my other repair would be all while I waited. Friendly, knowledgeable, and didn't try to hassle me with any extras. I will definitely be going back for any future maintenance I need!

Had a serious brake issue on a 2010 Subaru where the dealer rates and recommended changes didn't…read moremake sense for the age and value of the car. Carworx reviewed everything carefully and took a very safe (most important for brakes), but much more reasonable approach to resolving the issues. Can't recommend them highly enough!

Staff is friendly, competent, attentive and quick…read more I was recommended by some neighbors specifically because this place is careful with nice alloy wheels. The price was reasonable and the work was as expected. I hear they are often able to source difficult to find tires.

We bought a set of 4 new tires for our Ford Explorer. Went back for our free oil change and tire…read morerotation. Service was pretty good. When I dropped the car off, I explained that I wanted the front tires crossed to the rear for the rotation. Marty said she completely understood. I picked the car up towards closing time.....was it done the way I requested - no. I had to do it myself when I got home.