They treat your car well, finish in time, and tell you other things you need, but aren't pushyread more

10/10 service! Took them less than 30 minutes to change my oil (I made an appointment) and had a…read morenice area to wait! A great price too.. will be back!

Damaged ABS during brake job and refused to take accountability. Ended up charging me an…read moreadditional 260 for the replacement of the tone ring after I paid almost 1400 already for the brake job. It was a week long nightmare!

Quick service, friendly staff, all around great experience. Needed a tire looked at quickly before…read morea trip. They got me in same day, in and out within an hour, were kind and helpful, and solved the problem for a great price. Google reviews for this place give a better picture of the experience. Hands down would go there again!

Had a nail in my tire which still had plenty of tread. Drove up without an appointment and they…read moreoffered the outside plug or the tire off the rim fix. Opted for the latter which is the better fix. They got right on it fixed and balanced in quick time. Very pleased.

I called the garage was told that they can fit me in anytime that day I showed up and within 30…read moreminutes I had my tires put on and a front wheel alignment The work was quality fast service very friendly and very affordable just want to say thank you and I'm sure I'll return for more service

-10 stars im a army vet and when they said they don't offer military discount run i paid over1000…read moredollars for some 400 dollars nexen n5000 platinum google the tire price. i paid 500 dollars on day one and paid 100 dollar biweekly paymets. They said that i wasn't making maxium payment max payment was $128 now they own the tires that i sent over a thousand dollars in the time alloted to me and wow RNR tires is an embarrasment to americia ripping off 50 year old disable veteran. ps they only have one brand nexen and nexen are generic tires. there is no goodyear, continental,bridgestone.

Horrible experience ladies do not go here alone. Mounting a new tire on a old Tim does not cost 25…read moreanywhere. On top of that I paid 10 for rotation the guy did not rotate but charged me to rotate. I just came back from a road trip and knew the back tire I asked him to rotate was not holding air. The reason I know he did not rotate I'd where he jacked the car up. Again ladies do not waste money at this shiesty crooked tire shop.

this place made me go Wow!!! I had a bad tire but had to be at work, I only bought one tire and…read morethey went out of there way to drive me to my workplace so I was not absent. I didnt ask them to, they just wanted to make sure I was taken care of. This is the type of thing that restores my faith in businesses. To whomever hired Steven to work in the tire department...you found a one in a million employee. Thank you pep boys, for the best deal I could find on a tire and for service above and beyond anything I have ever experience before. My name is Joseph and I could not be happier with my product and services.

If I could give a negative score I would. This location has had my truck for the past month. My…read moretruck was towed from their Western Hills location, because they couldn't get it right. Since being at this location, I was told that my truck was fixed twice. The first time, my truck went back to doing the exact thing that they were supposed to be fixing five minutes after picking it up. Two weeks later, we were told that it was ready. We picked up the truck, while driving home, it began to sound like a diesel truck (IT's NOT). Came out the next morning and it wouldn't start. I called Pep Boys again, had it towed back to them, and they have had it for another two weeks. Between the Western Hills location and this location, Pep Boys has had my truck for the past 3 months. If this has not been bad enough, they don't call to give updates, and they haven't offered any form of compensation for my troubles, and I no longer trust their work. My vehicle will NEVER, NEVER, NEVER be serviced by any Pep Boys!!!!!!! Sincerely, Redonica J.

Short and sweet review to highlight great customer service and good prices!…read more Nobody wants to be told that they need four new tires ... but I suppose it's an inevitable part of owning a car. My fiancé called at the beginning of the week, and was able to get my car an appointment for Friday of the same week. All of our interactions with the team members here were positive! Cody took care of our scheduling and check-in, and was incredibly friendly and helpful. We had the car back in less than 24 hours, and it was ready to hit the road. Tires aren't ever going to be cheap ... but this was the best deal we found around NKY, and we'd definitely return the next time we're dealing with a tire debacle.

This tire discounters SUCK!!! I made an appointment for oil change, it took 2 1/2 hours. I told…read morethem I had to be at work and they said no problem they LIED!!

Jackson, Dave and their team are just outstanding, they always go above and beyond. I recently…read morepurchased a used car, and the dealer couldn't figure out the issue with the brake system after going back and forth several times into their service department. But these guys after a first test drive, they were able to locate the issue and after two hours they fixed it and gave me the car back and it runs like a brand new one since the. Keep up the great work guys.

Jackson is awesome, he always helps me with whatever problem I have and I can count on him. He…read morehelped me with the PSI sign on my dasboard! Filled my tires with air for this winter. I am so glad that he is customer oriented in helping me with all this Chevy car stuff!

Can't say enough good things about this location. We b have been taking our vehicles here for at…read moreleast 15 years. Service is great, and the employees do what is needed to satisfy our needs. The wife had a tire go flat on her vehicle. I had it towed to Tire Discounters. Bill and his crew received this vehicle around 2 p.m., and we drove it out with 4 new tires at 7 pm. I have seen several bad reviews for this loc, but either we are lucky, or the reviews are very biased. Nothing but great service here for us!

I had an appointment at this shop recently. I was told the wait would be about 1.5 hours, but it…read moreended up taking over 4 hours with no updates or communication. While waiting, I witnessed several concerning practices: technicians working without safety glasses or gloves, and one employee actively vaping while busting tires. This is extremely unprofessional and a serious safety hazard -- especially when they need to test drive customers' vehicles. I chose not to leave my car with them. I will not be returning and cannot recommend this shop to anyone.

I went there for a regular oil change. They checked the filters (barely anything in the filters)…read moreand started "they need to be changed" for $50! BARELY ANYTHING in/on the filter and they deemed it "needed to be changed". Also, the LARGE mechanic was to exhausted to even put the sticker on in the car himself he had me do it, not to mention the last times I've had it through Valvoline (Cincinnati locations, which are better btw), they put the sticker on, reset my "see dealership" message on my car, and when they checked the air filters, they stated they don't need to be changed! They ate supposed to do the work, not the person paying! Lazy! Plus I've read all the horror stories of others that went to this location! I'll NEVER go back to this location!

Quick, clean knowledgeable, very polite! Hours of operation…read moreis generous. Location is quite convenient.

Very responsive for a Saturday morning and a great value for the SUV we needed towed.read more

First use. Towing recommended by another shop. Why go elsewhere then? Great fair priced tow…read more Got all work done and very polite, patient, tried to trouble shoot over the phone to avoid paying for something simple. When you go there and you see all the cars and businesses and local establishments using them. You know. This is the place!!! All types and years of cars from classic to everyday cars to trucks and luxury cars(probably of course out of warranty). They can help!