The owner Jon reached out to me through Yelp and emailed my daughter's downloadable image. He was…read morevery apologetic and explained what might have happened. I really appreciated it....thanks Jon!

Disappointing and disorganized experience We took our kids…read moreto take photos with Santa at Ka Makana and made an appointment for 3:25 PM. Despite having a scheduled time, we weren't seen until close to 4:00 PM. There was no clear organization in the line appointments and walk-ins were mixed together, and walk-ins were being taken before those with reservations. When our appointment time had already passed and we stepped forward to ask when we would be seen, we were criticized by others in line, which was uncomfortable and completely avoidable with proper line management. The most disappointing part was the actual interaction with Santa. There was little engagement with the kids, they weren't asked what they wanted for Christmas. This was especially frustrating since the reservation form specifically asks what your child wants for Christmas. What's the point of including that information if it's never used? We made an appointment expecting a smoother process and a more magical, personalized experience for our kids. Unfortunately, neither happened. Definitely not what we expected, especially during the holidays.

We cannot say enough wonderful things about our family photo session with Rita during our vacation!…read moreFrom the moment we met her, Rita's warm and friendly personality put us all at ease. She has an incredible ability to connect with children, and our little ones were laughing and genuinely smiling throughout the session -- no forced smiles here! Rita was patient, engaging, and made the experience so fun that our kids didn't even realize they were "posing" for photos. She has an eye for those perfect candid moments, and the way she used natural light and scenery made every shot beautiful. She was able to capture the kids' true personalities and the special bond in our family. These are memories we will treasure forever. The quality of the photos, the memory book, and the keepsake box were second to none. If you are looking for a photographer who combines technical skill with an incredible ability to make you feel comfortable, Rita is the one. Thank you, Rita, for giving us such beautiful photos from our trip!

I found Rita through the Fertility Institute of Hawaii! After going through our fertility journey…read moreand having our successful IVF transfer we wanted to make sure to record this Little's one's life as much as possible! We first did my maternity shoot with Rita and I knew we were going to have a great time from our first phone conversation! She is so patient and considerate. I am plus size and it's not easy to find someone who is good at capturing larger bodies in a flattering way, RITA CAN!!! Which is so nice! I felt so comfortable and beautiful in my photos. I am so grateful to her for that! The next greatest part was she included our pup Rose in the photos! 4 weeks ago I gave birth to our little Quinn and we got her photoshoot just before she was 2 weeks old. Rita was so gentle and sweet with her and found such amazing backdrops and props for her. I was even able to breastfeed in the middle of the session! She even was happy to incorporate the quilt made by my husband's grandmother and the blanket with elephants to represent my grandmother. So magical. I can't wait to continue working with Rita, we got her "Grow with Me" package for Quinn and I am looking forward to the magic we will create!

We got married in March of 2009 (ages ago) and since moving to the mainland, I realized I misplaced…read moreour wedding cd. A dear friend had passed away recently and I wanted to find pictures of him for a memorial slideshow. I reached out to Kyler and he was able to dig through the archives and help find the pictures! The best customer service and amazing pics. Thank you again!

"We stumbled upon Kai Photo Hawaii in April 2025 and reached out to Kyler on Yelp for our youngest…read moredaughter's graduation photos. His response was lightning fast,and his customer service was top-notch-I've never experienced anything like it!He asked about our preferred location,and when we said no,he recommended a spot that was PERFECT. My daughter loved working with him;he's super professional,friendly,and full of energy! The pics were-we loved them all! We ended up hiring Kyler twice(graduation and her 18th bday party),and we're still obsessed with the results. Kyler and Lance are a dream team-easy to work with and totally professional. We've worked with a bunch of photographers,but Kai-Photo is on another level (and their prices are so reasonable!). I'm still smiling every time I look at the photos-they're just that good! Highly recommended Kai-Photo Hawai'i for your next event or photo shoot. Can't wait to work with them again! Thank you,Kyler and team -job well done! M. Domingo Obana P.S. Love our photo book from July 2025 too!"

Corey took some amazing honeymoon photos of me and my husband. He was very friendly and kind and…read moregive us advice on the area as well.

We worked with Corey last week during our trip to Kailua, HI, and he was such a great and…read moreaccommodating photographer to work with. My family and I requested to take photos at Kailua Beach and we also had my 9-month old nephew to photograph and Corey was great at taking the time to make sure he got great shots of my nephew smiling. He always asked us what other poses we wanted to try out and never rushed us during our session. Our family photo session included prints and access to our digital photos online with no charge. Corey also mailed a thumb drive of all our original photos for us to keep. Book with Corey--you won't regret it!

The man who took my passport photo was friendly, let me see the initial image he took, and didn't…read moremind taking a second one when I asked. To find the photo area in the newly renovated Waipahu/Kunia Walmart, head to the BACK of the store and look in the Electronics area.

Kuya Ernesto deserves 5 star for his awesome customer service! Went in 10mins before he's supposed…read moreto close but he stayed open for us and was very cool with it.