Hunters, fishermen, don't rely on this location. Minimum wait for a hunting license or associate at the sporting goods section counter.

Worst customer service EVER! Now I remember why I stopped shopping At this location. Employees are always upset always in a bad mood. Gross. read more

Extremely Dissatisfied/Dissapointed/thoroughly Discussed with service I received when standing in line to check out in rear/ Automotive Dept. Another couple was Already waiting to pay for service on their car when I stepped up. After standing there a few, I inquired if Someone was operating the Registers; "they said, someone went to check, thinking she went to take "nature break". A car girl walked in 10-15 min. (From the garage) Later w/ an older lady asking questions about what Oil to use. Then, another man walked from automotive to help, Then A Third gentleman from Automotive walked up to help her. Another man from the Garage walked Behind registers, But, obviously He could operate them! Now, there Are Four different people Standing in line To Check out! Finally, the young lady, (name began w/ a J. ), Cashier Strolled over when she same a "Garage worker" step behind Registers. The Bedford, TX, Hwy. 121 has Always has been my favorite location; But not Any more. Thinking I'll drive out of my way to go to a different Walmart! And the Bedford manager will hear the preceding Review! read more

I want to say there was a young gentleman Tyler that was helping me out only his 3rd day on the floor and a very entitled woman comes across asking him if they made keys and he said yes but was not sure where and the entitled woman walked off wearing a FedEx shirt then moments later stormed back accusing Tyler of making a nasty face saying that her daughter saw him make it... I was standing right next to him and no such thing was made, we looked at each other and shrugged it off then he continued to help me and I was very proud of this young man Tyler for keeping his poise during such confrontation! read more

Absolutely awful. The workers in the game department are uneducated about their own promotions. You tell them the promotion, the promotion is literally posted everywhere around us, and they say it doesn't exist. The promotion even flashed on the tv. The worker has to go to the manager just for them to also not know about the promotion. So we had them scan the item and the other item that was supposed to give the promotion... and it does it automatically. Teach your workers how to read. read more

I want to hate Walmart, I really do. They put the small guys out of business, the customer service is and always will be terrible and they have a McDonalds in every store... gross. But times are tough. Walmart is cheap. And I recently discovered that Walmart carries the same snobby hippy brands that I buy at Whole Foods (Stonyfield Farms Yogurt) but at literally 25% cheaper prices. Can I pass that up? What is more important, my snobby ideals about buying from Mom & Pop places or smaller chains or having some more money in my pocket? The kicker was seeing locally sourced produce. Darn it Walmart, you are making this hard on me! read more

I go to this Walmart out of convenience have been going there for years and years but their store has made a very big decline. They have Switched over to that whole food product which I don't think is much cheaper than any of the other name brands which you can't hardly find. I'm just getting real displeased with this WM. Heaven forbid you got to return anything like somebody said go get a bottle of wine because you're going to need it their return section is just a nightmare. Their Checkers have the personality of doorknobs providing you can find a lane open and find one thats worth a crap. I'm just getting very Displeased with this WM in general. They're moving stuff around all the time don't have simple stuff and their gardening center has taken a big decline I don't know who manages our is over that store but they really need to do something about. Few months back I nearly fell and busted my head in that store the floor was so slick even people with rubber shoes on we're slipping and they just didn't really seem show a lot of concern about it if I had a fallen then they might have showed some concern about it .Just getting real Displeased with this store don't necessarily care for Kroger but if I have to start using Albertsons and then finding me a throwback simple clothes store then that's what I'll do they really need to get their act together over there or start going to the one in Hurst on Precinct that's a great little store clean organized maybe they are to go over there and take some lessons. JUST WAY SAYING read more

So this is my nearby Walmart that I go to weekly. The reasons I go are for convenience that everything is there, the prices are typically the lowest if not fair, and it's close by. But we all know why we go to Walmart. It's because we go there to buy what we need cheap. So I'll go ahead and point out the main benefits of this Walmart. You're probably going to get the lowest price here, they redeem other coupons as discounts (I personally don't do this), and it's a one stop shopping part. All of these factors encourage us to shop here. Now the bad parts, it's WAAAAY too crowded. They need a bigger parking lot or maybe even a parking garage. Good luck shopping here on a weekday after 4PM or a weekend afternoon. And some other advice, don't follow the traffic in. Drive in front of the gas station so that you won't be slowed down by someone hunting for a parking spot in front of you. Other than that, everything else is typical. Employees are so-so, a large variety of attitudes and professionalism. You can pretty much find everything in their store in the general areas. And there are plenty of cash registers so you'll eventually get through. read more

I made the mistake of going to Walmart on a Sunday around 11am. This is totally my bad. I know this Walmart never has enough registers open. The parking lot was a typical Walmart nightmare. I fail to understand why they can't fix this. The store had a dirty feeling about it...the employees are adequate. They never offer to help, but when asked they can manage to stop chatting with each other and help locate an item. Let's be honest. I know what I am getting everytime I come here. I know parking is awful. I know the employees hate their jobs, I know the managers don't know how to schedule enough people on the registers. I go because I want to just shop at one place for everything, and the prices are not outrageous. Two stars because the bathrooms are disgusting. They are never clean. read more

Haha one of the yelpers said it best...how do you rate Wal-mart? It really is tricky. Anyway, I come here sometimes on my lunch break. It's convenient. They are usually fully stocked with whatever I need. I get my oil changed here all the time. They are fast and the auto center is very friendly and efficient. It's just a wham bam thank you ma'am kind of place. I wouldn't come here if it wasn't so close to work. I typically am not a fan and get road rage with my shopping cart because of all of the people. read more

Wanted to buy a Canon T6 kit tonight, they had clearly marked it at $399 but the sales associate argued that it was not the same thing despite clear signs it was. She wanted $449 for what was labeled $399. Called a manger over, Anthony, and he honored the mislabeled price. One of my first positive Walmart reviews. read more

I have been standing in line at the "Site-to-Store" desk for about 45 minutes while the incompetence of CJ, Scott, Penny, Sierra, and Charles (Assistant Manager) wasted as much of my time as possible. I mean, I've already paid so take my number and go get my stuff! The poor woman in front of me saved $3 by using the "Site-to-Store" option. After realizing that the item(can opener) was in stock at this Walmart, she then concluded that she used her entire lunch break to save $3 when she could have just grabbed it iff the shelf and bought it like normal. Two people in front of me had to leave to go back to work after waiting for their entire lunch break! The icing on the cake was the moron with the crying kid that was across the room the WHOLE TIME! read more

If it was not for their prices, and their proximity to my house I would never shop at this Walmart. Also, the curbside pick up is the absolute worst I've ever experienced. It's like they know our options are limited and they're taking advantage of it. The employee through my groceries in the back of my vehicle like he was throwing his trash away. read more

If I have to go to Walmart, then this is the one I prefer to hit up. Overall it is clean, the bathrooms can be a bit messy sometimes. It is very convenient if i have to get something late at night. read more

Walmart Supercenter - The big "W" - Department Stores Near Me - Bedford, Texas

Awful Customer Service in the Jewelry Dept!! Brought in my watch to get a battery replaced. Been up here before and they've changed it. Takes maybe 7 minutes to do the task. I'd do it myself but don't have the tool to do it, to unscrew the back. Me and another lady waited for 30min before someone even greeted or approached us. Asking the other Walmart employees for help was useless, I had to call the store that I was standing inside of to get someone to come over and help (or lack thereof). *There was one black woman in a yellow jacket that didn't work in the jewelry department but was working her butt off to try and get us help. I'm sorry, I forgot your name. You did a great job tho! I appreciate your work ethic, attitude and initiative that you used to try and solve our problems.* When someone finally came over to "help", it was a man named Hamed. He said that we (Walmart) don't change watch batteries and turned me and the lady away... what a f****** joke!! I have 2 watches that I've brought in before to get batteries changed, that I've stood by and watched them do. Thanks for nothing 4101 Cheeksparger Rd & Hwy 121 Walmart. Except a huge waste of time. If I could give a middle finger emoji instead of one star, I would gladly do that. Smh... read more

Bleh it's a walmart. Had to come in to get a football related shirt for work, and this is the closest walmart to my work, so when I decided this was a during my lunch break errand this is the second place I ended up. (I couldn't find anything at the target across the street from my work.) Parking at this walmart is a nightmare ... its awkward, people going down the wrong ways etc. The inside is dark and bleak in there for walmart where it may not be a pleasant place to be but its usually bright in there. I ended up finding some football stuff ... I was hoping to find something for a local high school team, but I was able to at least find cowboys and local college teams stuff. I found a longhorns shirt for the price I wanted ($10) and went on my way. Anyway ... I really don't like this walmart, its akwardly located and honestly there are other walmarts closer to home and a target closer to work. So I'll only be back if I have too. read more

I hate Wal-Mart... period. I LOVE Target. I'm only reviewing this walmart because I checked in here, but this location in particular is one of the worst. The management is horrible, the customer service just sucks, and the lines... well... it's Wal-Mart. I don't know what to put in a review of Wal-Mart because the expectancy is that Wal-Mart doesn't HAVE to care. They make enough money and keep their prices low enough to where they don't really have to care about the consumer, and they know that people will STILL choose to shop here! Crazy. That's all I've got on this one. read more

This is the worst Walmart I have ever had to go to! The store is never stocked! In any area! They have extremely long lines because they only have 2 lanes open! The grocery pick up is horrible! They have no idea how to load the groceries in the trunk of a car! They put heavy stuff on top of the bread so it's flat when you get home! They always leave out a sack if groceries! They pick items that expire in a day are 2. They need someone to have a training class and explain, if they would just look in the carts before loading they could heavy stuff on the bottom. They are never friendly and they don't greet you! However, I drive just a few extra miles to the store on Precient Line in Hurst, Texas. They are great! They always greet you. They are friendly, they look in the cart and load the car properly. read more

My father is handicap with an amputated leg. We went into this Walmart to shop and there were no handicap carts for him to ride on. So I asked Angela, a "manager" with a yellow vest on to assist me. She told me that they must all be in use. I then asked her to call someone to check the other entrance for one or to check and she told me that she was too busy and walked off. I went to the service desk and asked the customer service manager to help me. I explained to her what Angela had told me and she apologized. However, I feel that this issue was just swept under the rug when that so called Manager, Angela should have been reprimanded. This Walmart is notorious for not having their carts charged for their handicap customers and also for not having a cart available on several occasions. I can understand simply being out of carts if they're all in use but if so maybe they should invest in more handicap carts. read more

I went to the tire and battery department and got a new battery put in my car. I had issues with my radio not working and now my brake light is stuck on. I went to Walmart and told them they messed up my wiring on my car because my brake light is stuck on and my radio doesn't work and they said it's because they didn't reset the car when they put the new battery in my car. They said they can't do anything and now I have to take my car to a mechanic because of their mistake. I guess they don't know how to reset a the system after they install a new car battery. I don't recommend going to Walmart if they can't reset the system. read more

I love the convenience of ordering online and picking up but the last several times when I've gotten home, part of my order is not there. Today's 3 items were a total of $9. I'm sure I've been shorted over $20 of items. If you call, the will refund you, but the convenience of this service is wasted. read more

I am not a big walmart fan, but this one is always busy and the associates always talk to me ask if I need help.

This neighborhood Wally World has turned into a disaster of no one cares how your treated. This is the last time I will ever shop at this Walmart. Words can describe the worst customer service I have received at this location. I came in to buy some items I needed. As I'm in the check out lane I wait 22 minutes in a line. Why? Because only three lanes are open aside from self check out. It is 11:33 at night. When I get to pay I asked Andrea politely is she could clean off the scanner area because the lady she helped had raw meat and blood was still on the scanner. She gave me the worst look as if I was making her job worse. Mind you, I am sure she was already frustrated form the heat and long lines. She got a tissue and barely made a dent in the stains left behind. After she rang up my food I asked if she could scan my shirt with a hand held scanner. She looked and me and grabbed the shirt from my hand and scratched my finger as she stated, "Let me do my job!" I said, " my intentions were not to upset you. I don't want this shirt stained." She proceeded to lay my shirt, the only shirt they had for my Father's Day gift on the scanner. She throw the shirt in the bag. I asked to speak to a manager. I have never been treated so poorly and felt so uncomfortable in all my shopping experiences. I will never return to this location. The sad thing is no one cares or will ever do anything about it. Sad that this employee had to great me like garbage. I would never do that to anyone. I work in customer service. The only reason this location has one star is because YELP would not allow posting without at least one. I have to imagine this employee has major issues going on at home to treat me this way. I will pray for her. WHAT HAS HAPPEN TO GREAT CUSTOMER SERVICE IN THIS GENERATION? SMH read more

Went here for a cupcake emergency and jasmine saved the day. She was super sweet and helpful. They didn't have what I needed on the shelf but she was able to put something together in a flash. Thank you jasmine! read more

WalMart. . .what in the world is going on with this store ? The store already had problems with out of stock items, workers that don't give a care about their customers, and very few registers open but since the new manager took over, mercy, things have gone down the rat hole. . .I had a couple of things to pick up after work and this was the closest store so I stopped in. I needed printer ink. . .the shelves were almost empty and the one I needed was completely out (again). . .got the usual answer from the associate in electronics "do you have any in stock ?" Answer "nope". . .so I go onto the next item I needed. . .not there either. . .shelves were empty. The store was out of stock on so many things, dirty and long lines at the few open registers. Come on Walmart. . .the stores are beginning to look like Kmart before they went under. . lack of customer service, poor management, and empty shelves. . .Walmart, you've lost a customer. . .I'm headed to Target to get the items I needed yesterday. read more

I arrived at this Walmart on a sunday evening and it was a packed house. I do my grocery shopping on sunday's and i think everybody else does also. The walmart was a mad house but i was able to find most everything i was looking for. The lady at the meat department cut my sandwich meat very fast which is somewhat unusual at other walmart's. The checkout lines were all full but the checker was fast so it didn't take but about 10 minutes to get through. read more

I've always been a Walmart fan, until now. Something with their online ordering system is not working and Walmart appears to be doing nothing to fix it. Last week, I waited over an hour to get into the pickup area and as I realized NO ONE was actually getting orders, the line just moved due to others giving up, I finally left too. This week, my husband waited an hour to get in the pickup area, and another hour in the pickup area, and as no one appeared to actually get orders, he finally left. I returned today, waited 20 minutes to get in the pickup area, checked in (again!), was asked for my name by 2 different employees (both not wearing a mask over their nose/mouth), and after 2 hours, I was informed that they only had part of my order. Walmart has had decent curbside pickup throughout the pandemic, and I really appreciate our essential grocery workers. I understand the holiday season rush, but technology, communication, and especially management is severely lacking at this store. read more

Really no cheese come on REALLY!!! Also beat up milk and other stuff yall are out of.... this walmart is really about to make me yell .... poor management and they need to fire everyone and rehire the customers that will work.... go there ask a question and some of them are rude and pssh me... and ive had one manager say i rather you go to target then here... you know what i might..... THIS WALMART NEEDS TO BE SHUT DOWN OR GET NEW MANAGEMENT FAST nun of the employes need to have there phone on them AT ALL!!!...... theres more i can say but id be here allll night if i did read more

Worst Walmart I have ever been in. Their customer service is the worst. I am 20 minutes into trying to pick up an item I ordered online.

Yes I shop at Walmart. And I am at this particular Walmart all the time. I am posting because I want a Dukedom dammit.

Auto department has horrible customer service. I was waiting in line and someone skipped ahead of me so when it was their turn I skipped them and the lady was very rude to me when I was the one who was suppose to be waited on next. And the guy who did the oil change didn't look like he knew what he was doing. Terrible place. Never seen a Walmart with this bad of customer service will NEVER RETURN. read more

I wish I could give ZERO stars! I was stuck in line with I don't even know how many people! At first there were NO registers open! AT ALL! Then eventually there was ONE register open. I have a 6 month old baby and stood in line for AT LEAST 30 minutes!! There were SEVERAL employees walking around just talking and laughing and joking. While I was stuck in line with a baby that needed to be changed! Shame on you Wal-Mart! You make MILLIONS upon MILLIONS of dollars and you can't afford to pay for an additional cashier!!?? HOW GREEDY! Also, you had your poor employee getting griped at by customers because she was the only cashier!!! What kind of employee experience is that?! I'm sure she doesn't get paid enough for what your BILLION DOLLAR company did to her tonight! (And probably every night!) Target it is! read more

I mean, its a convenient department store, but there might as well be a section in the store for purchasing or picking up broken dreams. This place is seriously bleak... Every worker and guest just seemed so out of it, tied into dull lighting and surfaces. It was just encouraging to go to a different store next time, if not to find what I'm looking for, then at least I can leave still feeling upbeat.... read more

AWFUL customer service in the electronics department. With Christmas, Valentine's Day and an Anniversary happening within 3 months of each other I've been buying a lot of games. There is a woman in her 40/50s with long dark wavy/curly hair that will ignore you FOREVER. A few weeks ago she was talking to some one about a cell phone so I waited by the register. The cell phone customer left. She made eye contact with me, then went about straightening out stuff on the counter. Another lady stood in line behind me. I was thinking, well maybe she only works phones. Thought it was rude of her to keep looking at us and not even, I don't know, page some one from electronics to help us. But I'm super patient. Then a walmart employee, an older man (door greeter?) CUT in front of me with a dvd. I was standing in front of the register, he stood in front of the credit card machine. She immediately came over and checked him out. Had to stand through a 3 minute check out as he had a booklet from Best Buy where they were selling the dvd for 4 CENTS cheaper so he wanted his price matched. Would've ignored this if he didn't CUT in front of me and I hadn't already been standing there waiting for this woman who obviously doesn't just work the cell phones. Finally, she asked me what I needed. I got my stuff. Last week... went way late at night, a nice stocker helped me. Today, went back this morning, couldn't find anyone but the dark haired woman again. Thought I'd be in for a long wait again but as I was waiting for the dark haired woman to stop gossiping with her coworker a super friendly younger woman saw me standing, looking around and asked if she could help me. Should've gotten her name. This afternoon, I go back because I need more devices to play the game. It's locked up. Back to the dark haired woman, plus an older lady with long grey hair working behind the counter. COMPLETELY IGNORED ME. Were gossipping and laughing so much they completely missed my "Excuse me!!" I left the store. Didn't get any of my groceries there. I'm so sick of it. Will do Target for my games now. I've never ever been treated like this by any store, high or low end. Get some customer service training for this woman asap. NO, get it for the whole store. And teach them to ask some one if they need help when they look lost instead of running away or acting super annoyed because they're in the middle of stocking something (I know better than to ask people trying to make it to the break room or get back to their register). I used to work at a Walmart in college and I NEVER would've gotten away with or acted like this store does to it's customers. Maybe hire people that don't have some kind of social phobia? Hate being so negative so I will add: Cashiers are super friendly and store is always clean. read more

I waited for over an hour to get interfacing cut and priced. Called for someone 5 times asked for a manager and no one showed up. My husband said Sam Walton would till over in his grave. Walmart was established on customer service. So sad what it has become. read more

This Walmart is INSANE. There's never anywhere close to park unless you go late at night, and the crowds get crazy. The employees generally don't seem to be in a good mood. They only get a second star because it's really convenient to buy something online and pick it up in-store. And also the books are in the front of the store instead of the very back...it's a personal preference but I like that. read more

Thought this would be a fabulous Wal-Mart, I was displeased when I experienced otherwise. Switched pharmacies due to lack of customer service. Furthermore, produce is generally not good. On the other hand, the tire & lube has always been helpful. read more

About fives months have passed with the new store manager (and some new managers) and this walmart has turned around. The grocery side still has its days with empty spots on shelves, and a lack of fruit and veggies in produce. I can see these changes as a customer, walking down the grocery action alley I was amazed to see shelves zoned (products brought forward). Clothing department is actually not a hot mess, and in electronics price tags will match the product... They still need to higher more people. Things to know about this store: If you decide to head to Walmart after work to pick up a few things, know and remember that many employees leave the same time range as most people, being from 4pm to 6pm. Due to a combination of poor scheduling, people quitting, not enough hires, there will be few registers open. The self check lines will be long, too. If you need ammo: And there is absolutely no one within the sports department, they are either at lunch, on a 15, or no one is scheduled for that time. Go to electronics and ask an employee for assistance. They will probably have the only key. If you need a hunting/fishing license: And there is absolutely no employee anywhere within the sports department, chances are "..." Go to electronics and ask for assistance, and be sure to specify you need a license. If no electronics employee knows how to do this, ask them to call a manager (they SHOULD know). During holiday season (September to Christmas Eve day) realize there is a high chance you'll be waiting in line for your pick-up-today/site-to-store order, especially when it gets closer to Christmas. Customers are putting things in layaway or picking up online orders in high volume. These are services Walmart provides, however, the establishment has only one terminal, and these services can only be completed on the terminal in layaway and jewelry. With one terminal it's easy to get backed up. Also, electronics are the only associates that handle that counter, and so are the only ones trained to process online/layaway orders, along with managers. Unfortunatly, electronics also helps in their department, photo lab, provide customer service in sporting goods, fabric counter, and fufill pick-up-today online orders (employee finds items throughout store... basically they do the customer's shopping for them). Hoping changes occur by holiday 2015. read more

NEVER EVER GET MEAT FROM THIS WAL-MART. The meat quality is pretty horrible. HOWEVER, with that said.. the vegetables and fruit at this location are pretty amazing. The place is very crowded and the parking lot is mostly full. If you have the patience to wait through the crowds, and wait 10 minutes in line, the vegetables and such are worth the wait if you don't want to travel further. read more

This place is a joke I would rather drive 30 min out of my way than ever come here again. If you feel like questioning your sanity come here just for 5 min. So unorganized and no one knows what they are doing staff wise. read more