Trust the reviews. This store is in rough shape. Not physically, but managerial. Inventory stock #s often wrong. Employees hard to find. But worst of all, it takes upwards of an HOUR for a curbside pickup order to be brought out. If you're not going to staff sufficiently for pickup orders, at least let us go inside to pick up like a few years ago. read more

It didn't. They delivered one more TV then I ordered. Now I want them to return it back to Walmart. It's been a bitch returning it. I'm 88, don't have a car!!!!!Need help, please!!!!!!! read more

I ordered one shower chair and they sent five. I am trying to have the five chairs picked up and sent back to Walmart with no success. The chair manufacture company does not take returns. printed on the label is the where to send the returns. I have been trying to get help but no answer yet. I was told to try to donate them or sell them. I am 91 years old and can hardly walk. I had to stop payments and will call the Better Business and the Buffalo TV Help Line. I have five boxes setting in my living room. Never had this trouble before!!! I think I am getting the runaround because I am old. Guess I should report it to the AARP!!! read more

I come to this Walmart when the Walmart on Sheridan doesn't have something I'm looking for. So not very often. But I was out here recently looking for a very specific cleaning product, and they actually had it in a well organized aisle. Overall this Walmart tends to not be quite as busy as the one on Sheridan. But that's probably because it's not in the middle of a busy residential area. Overall at Walmart, and it's fine. I do a pretty good job with the Covid protocols here. Update 110 2021 read more

that. Sadly! because it's my Favorite place I am a customer of 2586 Walmart Cheektowaga Ny, 14225 and I always go to that store to buy food and sweets I got to the" bakery/deli" section there to buy food, but I will never repeat this experience in my life. The woman who works in the "cake decoration" section gave me my order for a cake and she sneezed on it I was disgusted and threw it in the trash after this sight even gloves are not worn, I also talked to the team lead there and she started speaking to her Spanish as if I am not An American customer. Another one also works in the "Deli" I bought Mac & cheese and she pours it for me with her long nails full of germs!!!! where are the general health and safety , rules?? please pay attention to that those who work there have no idea or experience about working in a bakery and decorating cakes please pay attention to that! read more

I'm not sure why this location has parking for pick up order Because when you go to park in one of the designated spots, it is already filled buying an empty car??? Maybe I'm just not familiar with their system, but I often place orders online and then go to the location to pick some up. I've done this at other Walmarts as well as other stores and normally I can just pull into a spot notify the store that I'm there and they bring my items out. This is at least the third time that I've come to the Walden Store location, and I am unable to use those spots because they are already filled with cars when I go into the store to now try to receive my order. I'm told I cannot do that which is really weird if I cannot pull into a designated parking spot and I cannot go into the store to pick my items up, how am I to get them??? so I then have to make a compromise which is bring my car to their pick up door and then they will bring the things out weird right !!!! and when I asked, why do they allow this they say there is nothing they can do about it and that the Cheektowaga police don't issue tickets ??? I say to myself every time I come to this location that I'm not supposed to shop here. It's really small and unorganized and things just aren't done right but it's the one that's closest to my house and I know where everything is so it is easy I guess I'll just blame myself for being lazy. I have to learn to be disciplined and go further out. read more

I get groceries delivered every month. They always get all my items, or check to see if I would like a replacement. Love the delivery opinion as I don't drive, it is very convenient. read more

this Walmart is so ungodly terrible. these idiots close down the self check out, and have 1, maybe two lanes open, then, you still have to pack your own bags because the workers move like slugs. Half the workers can't seem to comprehend English is the language spoken here. Half of them have no idea where items are. It's a complete joke. Just stood in line for almost 20 minutes to get checked out. Next time, I'm walking out with a cart full of groceries, unpaid for. F you WALMART! Also, it's a dump in there... outside it's a dump. Walmart brings the trash, rats, and freaks. read more

It's Walmart...a good place to shop for good prices, especially when buying clothes for my granddaughter who grows so quickly. It is a bit messy in places but we usually find what we need. Some of the employees are helpful but others are rude. We went before March 1st and this place had no bags and when we were doing the self check out there were no re-usable bags around to even buy. That was a bit concerning as we had to walk out with everything in our cart. But then again this is Walmart - we get what we pay for. read more

If you come here to buy water, you're in the wrong store. Should have gone to Well-mart. I always want to give Walmart a one-star but I usually find things that I can't find Elsewhere for ridiculously cheap prices and so I end up giving them two or three. This one really is a 1 *. Literally every time I come here to get something it is either sold out or they just don't have it at all. Service is bad and the stock is really limited and the parking lot is terrible and I could not think of a more one-star Walmart than this Walmart which is ironically pretty new. I was hit on in the parking lot of this Walmart just tonight actually (the night I wrote this review) by a huge guy. He told me his private measurements and pressured me to "do stuff" with him in his car. I declined, but anyway. I just wanted you to know what sorts of things you can find here. read more

Walmart Supercenter - DO NOT GO THROUGH THE ARCH. oh actually it's ok - Grocery Near Me - Cheektowaga, New York

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I have read a few reviews regarding how bad this location is. I must say I never had an issue, probably because I come here super early. So I avoid the large crowds at the registers, as well as in the aisles. I never need customer service cause I know exactly what I need and where it's at. The prices and the product quality here is good. Well worth coming here. read more

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Walmart security is deliberately preventing items from being scanned at the self checkouts to entrap customers. Never use self checkouts at Walmart. read more

Using my Walmart app, I found several clothing items for a dollar, pick up a few food items

I regularly purchase groceries via Walmart pick-up at the Transit Clarence store. But recently we decided to try the new W+ delivery service trial. Walmart's W+ subscription includes free home delivery of groceries for any order over $35. At $98 for the year's subscription, so under $10 a month, this was a good value for my family for the added convenience of having our groceries delivered right to our door for a reasonable fee. Well, a reasonable fee is only reasonable if the service actually occurs. And for us, it did not occur at all. I placed my grocery order and scheduled a time slot for my selected day of 1pm - 2pm. With W+, you do not get to pick which store your groceries come from. The Cheektowaga store is the closest distance to our home, so our groceries were to come from here. On the day of our delivery, I could see online that our order was being prepared, as expected. But when 1pm came around, and our order was still being prepared when it was supposed to be delivered, I started to worry. I waited until about 2:30pm, at which time our order was still marked as being prepared, and had not been delivered. A half hour late, not a big deal since we were home all day. But an update in the online status would have been nice. I chatted with customer service on the Walmart website, and they informed me the delivery driver had not shown up yet, but the store was working on the issue and getting another driver. Okay, fine, in this day and age, these things happen. I waited until about 4:30pm, still no sign of our groceries, and the online status had not changed from preparing order. I chatted with online customer service again. They apologized, said the same thing was still happening, no driver, and offered me a $10 credit. Okay, fine, thank you. And so we waited some more. By after 6:30pm, when our groceries were supposed to be delivered by 2pm, I was officially irked. I chatted with the online customer service again, and asked if they could guarantee our groceries would be delivered sometime today. He said no, and that the drivers are unreliable. He also said the drivers are not Walmart employees, but an outsourced service, so Walmart should not be to blame for the delay. Ummmmm, nope!!! Walmart can be blamed for partnering with an unreliable service. And Walmart can be blamed for selling a subscription to a service you cannot provide. And Walmart can be blamed for not updating the online order status to keep the customer in the loop if an issue should arise. And Walmart can be blamed for overselling their delivery service, offering countless delivery slots, when you can't even find a driver for one slot! And this Cheektowaga Walmart location can be blamed for not calling customer whose groceries were going to be significantly delayed. And this Cheektowaga Walmart location can be blamed for not picking up the phone, when I tried to call the store directly after hours of waiting, and it just rang, and rang, and rang ... Yes, sure, I understand we are living in unprecedented times, and staff shortages are very common, and people are calling in sick, and coverage is hard to find. To that I say Walmart could have been waaayyyyyyy more realistic in rolling out the W+ service. Why not only deliver a few days a week, and offer less timeslots, if you don't have reliable drivers to cover every hour of the day, every day of the week? I would rather have less flexibility with the delivery timeslots, but more assurance that I will actually get my groceries. The final Walmart customer service representative I chatted with online cancelled my grocery delivery order, and cancelled my W+ trial subscription. One saving grace was my large grocery order was easy enough to re-add to my online cart, and schedule for pick up at my preferred Transit Clarence Walmart location. I was looking forward to saving the time from grocery pick-ups, but until W+ improves their service, and this Cheektowaga store gets better at communicating updates and issues with customers, I'll sacrifice the time to make sure I get our groceries as expected. Transit Clarence Walmart is very reliable with pick-ups, so I'll stick with that. read more

This Walmart Supercenter is located on the north side of Walden Avenue between Union and Dick Road just east of the Walden Galleria Mall. There used to be another Walmart on the west side of the I-90 not that long ago but it seems they now have this new Supercenter to replace that old site. This place is huge! Supercenters are basically like anything and everything type of stores. What makes them "Super" as opposed to just the original plain Walmarts is that they have a full blown grocery store attached. There's also a garden center in addition to the pharmacy, electronics, house wares, furniture, sporting gear, hardware, automotive, clothing and so and and so on. This new EVERYTHING store has it all including enough parking to accommodate the amount of employees and customers that will be inside this place at any given time. The fact that this place is very close to the Galleria makes it easy for Canadians who are going shopping to pop in here and drop another several hundred dollars on anything and everything. Besides designer or specialty items, this store will have most of your everyday items under one roof including beer and wine which are not as easily accessible in Pennsylvania. I like the new store, the convenient location (close to interstate and Galleria), selection, parking and prices. read more

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I purchased a "new tv" turns out is was the display tv from 2019 put in a new box. Went back to the store and they said we can't help you since the serial number on the box does not match the number on the tv. Was told to basically figure it out myself read more

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I have purchased a box of yoplait yogurt which was best by 03 Nov 2020 and I bought that product on 28 Nov 2020. I was in a hurry that I didn't notice the date. Today when I was just going to give my kid to eat, then I just checked the date and stopped to give her. I am just wondering how can a super market can sell this type of date expired product. They should be more responsible to sell products to their customers who visit regular. read more

Walmart Supercenter - Price - Grocery Near Me - Cheektowaga, New York

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A good location with lots of stock in each department. I always manage to find everything I need here. The place is well organized and clean. The self checkouts are a real bonus that I use all the time. read more

Walmart Supercenter - Grocery Near Me - Cheektowaga, New York

Man I was really hoping this nice new Walmart would be good and stay good for longer but man this place is a shit show. The place is an absolute mess all the time, employees are no where to be found and when they are around they're on the rude side overall. It's really rather shocking, it's kind of like the entire store was attacked by an army or horde of people or something. It's a complete mess which is unfortunate when the place is so new. Either way, I avoid this place at all costs, they need to do a better job of getting staff and keeping the store walk able and have things in stock. Oh well read more

This Wal-Mart is going downhill ! I been seeing the the food section was getting low on stock most times I went I went on Tuesday and there were stock all over the store to be but up it was crazy no men's socks, thermals and the milk was almost completely out! Maybe it was a delivery day I won't go on a Tuesday again Fridays are good! One good high light a worker with a I pad asked me if I was looking for something and I was looking for electric blankets and she looked it up for me I would never find it was not anywhere near the blankets! I hate when a store starts off good and goes downhill read more

3 stars for Walmart and 5 stars today because the cashier was really cool and gave me advice on how to care for my plant babies. I don't have a green thumb so I try and try as I might but my plants eventually die. It may be four years later or 6 months. I just don't know what I'm doing well enough to keep it going on a consistent basis. So anywho. I got a few for different rooms in the house. I will leave no plant lonely. There will be at least two in each space. I got some large foliage and aloe vera which I hope to grow big and tall and strong, as I use for medicinally. I also got some others that I need to tag in a picture. There weren't as many choices at this location as I'd hoped for considering I'm in the area. For that I'd give Walmart a three, plus several plants looked to be dying. That's too much for a non green thumbed. I'd like to get them healthy and whole and go from there. I do love plants. I talk to them as I groom and feed them. I say good morning and the such. Call me weird for that. I don't mind. I'll be a weirdo but it makes me happy. No plant purchased was over $17.00. the most costly I saw was $19.99. so for cost effectiveness I guess it's a good place to shop. But as for quality, uhmmm noo they could do much better. Hopefully they will read more

Walmart Supercenter - I came for plants! - Grocery Near Me - Cheektowaga, New York

I have been to a Walmart in almost every state, and this is by far the worst one I have been to! I cant believe this Walmart is fairly new! Even though I live fairly close to this Walmart, I prefer going to the ones farther away, as this store has a very rough clientel. If you enjoy watching Jerry Springer or playing Grand Theft Auto, you will like the fights/drama which take place here. If not, go elsewhere! Do not visit this store after dark if you value your safety. read more

If I could rate a negative number I would. Tried to return an online order was told I had to go to another Walmart. Most ignorant customer service rep ever. Ripped open the one box destroying it. Manager was just as ignorant with zero customer service training. Definitely will be shopping elsewhere for the remainder of my Christmas gifts and going forward where they treat customers with respect. Miserable failure on your employees. read more

It's a pretty standard Walmart situation. Great prices, staff are fine, but get stressed like anyone else in grocery/retail.

Our normal Walmart whenever we need to grab anything. MUCH better stocked than the Sheridan Walmart and you avoid the UB students and general overpacked feeling. read more

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Even though I said I was not going to go back to this store, I did. We were driving by and didn't need much. Being a Saturday afternoon it was crowded. So much merchandise was strewn on the floor so be careful with the cart..and beware the employee running behind you so fast that you almost got hit...sorry or excuse me was never going to come out of this girl's mouth..As per all the Facebook reports,. Lots of people watching to be seen, not to mention the loud singer waiting in line ahead of me. All in all, lots of bargains can be found but I won't be back..?okay maybe. read more

This Walmart is chronically out of normal everyday items (pre and post COVID). They do not seem to do a good job of stocking the store. I would go to another Walmart over this one. When ordering via the Walmart app, they list items as in stock but later find out the items are not in stock. I would shop at a more reliable place. read more

Terrible. It's the day before Christmas Eve and no express line open. Cmon. I have 2 things... then the express self check lines have people with full carts in there. Employees need to be more assertI've. Rules are rules! I'm not returning here. Garbage customer service. Cmon. read more

I called the night before and arrive early morning the next day. Called to make sure they had several of a specific item I was looking for and they "checked" and saw several of the item. When I arrived the workers couldn't find them anywhere. Drove a long way because of the phone call and really needed the item. The workers were nice but it was a pain. read more

What can you say about Wal-Mart really? As many people I hear they hate Wal-Marts, they all seem busy! Especially their Walden Ave. location. There's times it's super crazy and people are so rude. Ex: crossing to get into the store without getting ran over. The one major downfall to the Walden location, is if you're disabled like myself and scone of the motorized shopping scooters. They are tough to find here. 85% of the time I go here I have to wait 5 - 10 minutes for someone to get done with one. Then I usually have to follow the person out like I'm stalking them to get it, before someone else snags it from me. Whats even more irritating is when the staff don't plug them in for recharging. Numerous times I've been midway through the store and have one start to die on me. Then you panic to make it up front with your full cart hoping there is another one charged! It truly sucks to have to move all your cart contents from one to another! read more

Oh. My. God. I hate this one and it's absolutely scary. It's not inviting at all and people are always rude here. They also never have anything i want in stock. Just do yourself a favor and avoid this Walmart at All costs. It's scary and awful stock wise. read more

I will never go to this location again, every time I go there's another issue...first the clerks wouldn't bag your groceries, then they decided not to have cashiers before 9 AM. I usually make my monthly Walmart runs at 6 or 7 am and buy A LOT of stuff, I'm disabled so I find bagging my own purchases or checking myself out extremely inconvenient. Odd too that none of the other local Walmart stores had/have these ridiculous guidelines. They do have more variety but it's not worth the stress, you never what new horrible "surprise" awaits. read more

No one in the company answers the phone. Called customer service, pick up, electronics and pharmacy all to get a hold of customer service, NO ONE answers. Chris the store manager told us there was nothing they could do for a "new" TV we purchased on Sunday Nov. 14th. Didn't have a remote or screws. Had to take the whole TV back, was going to exchange. The serial numbers didn't match and now they're saying this is nothing they can do. No one will help us. We have reached out everyway possible. Been to the store multiple times. If I could give a negative amount of stars I would ! read more

Fun fact #1 - when you approach this Walmart, a sign at the Optometrist's office says to "enter from inside the Eye Center." Fun fact #2 - when you walk inside to the Eye Center, there's a door at the back that says "Optometrist." Fun fact #3 - when we walked to that door, a woman devoid of any concept of customer service screamed at us as if we had wandered into a bank vault. When we told her we were trying to make an appointment, she jiggled and jumped angrily until her face was quite red and pointed us to another desk. She yelled so loudly that everyone in the optical department stared at us because it was sounding as if she had caught a couple of shoplifters! Well done, Walmart! Happy staff, happy customer! read more

WORST WALMART IN WNY. If I could leave 0 stars I would! Came here about 2 weeks ago for a coffee maker, after looking around I came across A WHOLE ENDCAP display of about 20 Mr. Coffee makers that were being advertised for $17.88. We brought it to the register and it rang up for $19.66. So we asked the cashier to check the price and he calls a manager over (if I still had the receipt I would leave his name). This manager immediately searches the same coffee maker on Walmart's website and tells us that it's out of stock online and apparently that means he had to charge us full price. So he disappears for legit 8 minutes to find the display. He was gone so long to the point where our cashier was trying to find a different manager. The same manager comes strolling up and is still insisting that just because it's out of stock online means you have to pay full price in the store? Even if it's on a sale display!? So the kicker is unfortunately I returned here today, 2 weeks later, for 2 items and I walk by the coffee pots & THEY STILL ARE ADVERTISING IT FOR $17.88. I will for sure NEVER ever return to this location after countless disappointing visits. I have no problem driving 10 more minutes out of my way to go go a different location. read more

Walmart Supercenter - Grocery Near Me - Cheektowaga, New York

When I was waiting in electronics the employee I saw was helping someone browsing phones. I asked the employee if anyone else was working and he said that the other employee was busy which he was. As I waited the original employee who was helping someone with the phone brought customer to counter and customer walked away instead of helping me and moved onto someone else and the other employee finished with their customer and moved onto someone else. I was buying 3 watch bands I knew exactly what I wanted within 2 minutes of walking in electronics and was blown off by the first employee and had to wait till the other one was done with a different customer who came up after me. They only cared about which product people were buying not who would be quicker or knew what they wanted or who was serious. My guess is they make commissions on phones and certain products. I'd rather buy off Amazon and not be treated like what I bought was not important and wait around and feel like I'm a bother because I am spending $30. read more

Workers acted dumb - refusing customers at cash lanes for reasons while they were letting other check out who shouldn't have for the same reason read more

This Walmart fucking sucks straight up employees are on their phones and get an attitude when you need help I don't know how is it possible so many people with shitty ass attitudes get hired every time I come here it's a bad experience with someone I would shop at the transit rd location but unfortunately this Walmart has more things that's one that one star is for, also go with a lot of time because on a busy day only two cash registers are open out of all 10 they have read more

This location is a typical, though much larger store than I am used to. The grocery section is large, and includes fresh vegetables/ fruits, a bakery, meat section, canned goods, snack foods, juice, pop, beer, baking, spices, and sides. They have a baby section with clothing, food, shampoos and care items, as well as toys, and feeding supplies. There is a home improvement section, car care, beauty, and a pharmacy. They also carry clothing for adults. They have cashiers, and a large self checkout section as well. read more

Good overall services, good pharmacy, plentiful of great merchandise at great prices. Love shopping here frequently. Cons: occasionally hears employees swearing, inappropriate languages. Poor services in checkout lines. Always take too, too long. Even in express lines, it's still slow as snails. In my opinion Wegmans have the best services and checkout experience in the efficient and fastest timely manner. Please improve because I would hate not to want to ever shop here. read more