Open the registers - 4 employees walk by in 2 minutes, with lock cabinets light on, no offer to assist until you basically stop in front of them. Basic customer service lacking read more

Walmart Supercenter - 7:15 Am and only 2 registers open. Just another day in East H street Walmart. Management needs to step it up. - Department Stores Near Me - Chula Vista, California

We visited Walmart to pick up some odds and ends and some toiletries plus vitamins. The parking is always a disaster here, but the fact that they are open and have many items available is a plus. We were able to get a cart right away and they had some people from Habitat for Humanity outside talking to customers. The store is always crowded but this time there were enough cashiers to handle to crowds. The self checkout were all closed so going to a real checkout was required. Our cashier was great. He was kind and courteous and quick. I really wish that they will stop closing the garden center doors so early. It's a better way to shop get in and out and get your business handled when you park further away from the main entrance. Also, this Walmart had the cleanest bathroom I had ever seen. It was the most cleanest, most updated, most fresh smelling bathroom I've ever been at any Walmart ever. They even had fresh flowers on the counter of one of the bathroom vanities. Whoever is responsible for this bathroom needs to get an award I have some sort. Highly impressive. read more

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Late in morning but came for a garden trellis They didn't have any here in the garden area But did some shopping and it was busy I waited in line for a good 12 mins maybe more But I was okay I found a nice cashier Rico He help me with 2 orders and it was quick And I parked on other side of the Walmart Talk about steps read more

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This Walmart is a great location and has smooth layout. The best time to go is on Sunday afternoons. Early morning is also a perfect time to go. They even were rewarding customers for making this store the best. read more

I placed my cake order on line with ease . Paid as well that way I pick up and take off . I decided I wanted to change the border color on my cake and I called a few times before they answered but when they did . They were great , made sure that they updated the info on line to ensure the changes were saved . I picked up and my cake and I was so impressed with the packing of the cake . Definitely keeps it secure . My guest really enjoyed the cake as well . I will definitely order my cakes here again , not to mentioned reasonably priced as well . read more

Walmart Supercenter - Chocolate/ white cake with Bavarian cream and whipped cream frosting - Department Stores Near Me - Chula Vista, California

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The absolute filthiest storefront I've seen in years! I was so disgusted, I decided to buy my groceries at Vons instead. To top it off, at least half of the carts were stowed with trash in them. So, this company, that made $21 Billion in profit last year, can't wash down the concrete in front of the store, wants me to take someone else's trash out of the cart before I can use it, and can't even provide a cashier to check me out. No thanks! read more

This place is a true joke to shop at! Low prices and lots of items but the employees are just not helpful or shopper centered. I asked an employee if she had a scanners and she answers 'no' like I asked her to jump over backwards. I saw another person on another aisle if she had a scanner, mind you this is a person who is pulling a person's online order, and she says 'no'. Well what the heck is that in your hand? I guess not a scanner. I then am heading to check out and this young man employee with a cart walks right down the middle of the aisle not scooting over to allow both us to pass by and I had to go into the clothes section to let him by. The Check out guy is dropping stuff where the bags are at and doesn't even tell me that I almost left an item there. I'm seeing Ralph's down the street will be getting more of my business with the terrible service I got at this store today. read more

Management for the curbside pickup is horrible. The wait time defeats the purpose of this service. If you're a regular customer and not delivering on behalf of wal-mart, I suggest you save yourself the time by going inside the store and purchasing your items. read more

Extremely slow and understaffed. Massive lines build up while checkers are chatting. Zero sense of purpose or urgency Waiting over 30 minutes to buy 5 items. Only a few self checkout lines open. Place needs better leadership and organization read more

This Walmart has the worst customer service! The cashiers are the worse! To begin with the lines are always long, never enough cashiers. Then when you get to the cashier you're never greeted or spoken to other than asking if you want a bag. I try to avoid this store as much as possible but unfortunately it's the closest to me. A little courtesy goes a long way. read more

Just came from Walmart and the cashier Arlete was so kind. Thank you so so much, you are amazing.

This use to be very convenient for grocery and other item pickup, especially when COVID first started... the system was easy to use... the app or you call them and someone pickups right away... the past year... service has declined dramatically from not answering the phone and having to go inside to be told it'll be brought out, to the app never working for checking-in. Not to mention the answering machine states they are closed on Friday December 25th...and will be open on December 26 ohhh and the mailbox is full!! Its been 4 months since Christmas... Wally world has always been a "try to avoid" location because of the quality of service and environment this store brings... especially during COVID (wel even before COVID) don't stand on my heels... I like my space and nobody understands that at Wally World. Not to mention the fact that they keep rearranging the parking lot and needing to find where you can and can't park for pickup. Same goes for inside the store as well, while the sections and selections have stayed the same, they move certain items to end Or at the registers which makes it harder to find as well as being told that the items are unavailable. Today was no exception to the service, well lack of service that had been received. When I had arrived there was no cars in my area, sitting here for 15 minutes 3 cars had pulled up on each side of me. Not an employee in sight. Not to mention nobody answering the phone and the app again not working. While this is a newer and nicer Wally world, I think it has run its course with me. I have been here more times than Yelp shows check-ins And the last handful of experiences have not gone well. On a positive note this wallyn world has a different selection compared to the other locations nearby.. That has led to my grocery pickuops being at this location. read more

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I just waited 30 minutes in line to buy a jumper cable that was locked up. Asked 5 PEOPLE FOR HELP to unlock the cabinet for me to buy. I left. This is the most incompetent Walmart management team I have ever witnessed. I will NEVER return. read more

This is the worst store, it would be nice if their employees spoke English. Had to leave my items behind because the store does not take Apple Pay. I won't be going back that's for sure. read more

I can't believe that after the crap we went through with Covid, the cashier wiped his nose, rubbed his eyes, and thought I wouldn't ask him to clean his hands. I approached the manager and she said there was nothing she could do because the cashiers get itchy. WTF?! Yes, there IS something you can do...put hand wipes next to the registers for the cashiers to use after they wipe their snots. read more

I come to this store it seems like everyday for something because as I always forget something or my husband or in laws will need something. When I first get to store immediately you are always asked to sign some type of projects for something. I would love to be able to walk in without the feeling I'm being harassed to sign , some type of form. As a former employee of the company of 23 years I know things change but something has to give . Yes I know sometimes these documents that are asked to be signed can't benefit some but dang but every day . The store it's self is a great place for me to shop and the associates for the most part are amazing and friendly. read more

Always get my pick-up order from this location. Jonathan was big smiles, and i very much appreciated his hussle and kindness. As well as the rest of the walmart pick-up team rushing in and out, bringing us our essentials.Thank you.We appreciate you. read more

I used to like going here, especially because it's my neighborhood Walmart. As of lately, I DREAD it. Dreeeaaddd it. It's always so packed, and there is never anything available! I guess Sundays are the worst day to come because everyone is there shopping for the week. I've tried going early in the morning, noon and late at night....still the same. Packed and shelves EMPTY. It's so frustrating. ....And the Walmart shoppers are always in the way, snatching everything in their sight for the online orders before you can get to it LOL. Today there were people yelling to the back of the fridge for someone to put milk out because there was none hahahaahaha! I just wish they'd do a better job making sure their shelves are fully stocked!! read more

I went to Wal-Mart on H street today to get some Peets decaf and was disappointed. I looked through the (6) packages of decaf that were on the shelf and only found (1) pack that was not expired. See my photos of a couple of them, expiration dates of 12-22-23 and 1-19-24, and today is 3-22-24. Wal-Mart does not believe in first in first out. I recommend you check dates on every food item you purchase at Wal-Mart. read more

My last stop of my toys hunt tonight, they had changed so much since last time, very limited stuffs on clothings and collectibles, seems to have more clearance than any other Walmart, but not a lot of selection. I didn't even plan to buy anything since their stocks on collectibles were low, but when I checked their toys department I found a damaged Transformers Studio Series box, so I brought it up to the attention of an employee since I knew you get discounted for damaged item, but oh boy the rules don't apply here, first they told me they only price match with their Walmart online store which means if I found it's cheaper in Target, they wouldn't lower the price for me, secondly they said even if the box was heavily damaged they will only give 10% discount, so I checked the price prior and it was $31.99 before tax. Nor of the toy employee or electronic guy can help me adjust the price. So I went to customer service and asked for the adjustment, the girl up there had no clue she was about to give me only 5% off, but I said the others said differently, so she told me she would ask her manager, and yes it was supposed to be 10% when she got back to me, so with that discount would bring the price down to $28 before tax, then after tax it will be $30 again. So I passed on that since I didn't really got any great deal out of this beat up box, for the record Target had it price $29.99 but Walmart refused to match it, and with any Walmart in the midwest or east coast, they will give you at least 50% off for that amount of damage, unfortunately that wasn't the rule here. read more

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No other way to say this: the order online and pick up system is absolute incompetence. How does one pick up an online order? The ap said to go to the "pick up area". None to be found. Asked a cashier, she said go to customer service. Went to customer service, he said use the kiosk that was buried beneith some boxes. Dug my way to the kiosk. The sign said go to the pick up area outside. Went outside under the massive banner that said "pick up here". Nobody attending. Called customer service- they said go to the grocery pick up parking spot. Waited 20 mins to get a spot. Called the number on the sign- no answer. Called again and again. They said they had the item and would bring it out.. 45 mins ago. I've been here two hours. I'll probably be here by the time you read this. read more

Walmart Supercenter - Department Stores Near Me - Chula Vista, California

I have a membership that allows deliveries and pickup. Today, had a food delivery with no notification that was left in the sun for an hour before I went to see if an Amazon delivery was made and found the Walmart delivery. I checked the website and saw it was delivered an hour sooner. Tried to notify Walmart but that didn't work either. Totally frustrating. read more

Waiting all day for an online delivery for the second time. Calling all day and not a single department answers the phone, obviously it's taught procedure to not answer the phone if every extension is being ignored throughout all hours of the day. What happened to people showing up to work and doing their job? Honestly I see why people steal from here. I feel like I've been robbed so why wouldn't I go steal back? Smh read more

Pros -location Cons -produce selection minimal -products not restocked overnight, I shop early Sunday morning, shelves are empty -cosmetics section under major surveillance, like WTF let me buy my $5 mascara and makeup wipes without harassing me to pay at your register! Being a super walmart I also buy groceries, I dont want to have to check out for my cosmetics separately! -found out today deodorant has moved to the cosmetic section, seriously?! -feminine wash is under lock and key! I really dont want to ask an employee for help with that..embarrassing. -self checkout now has a limit of 20 items, wtf! If employees rang and bagged quicker I wouldn't want to do it myself. -what is this, costco now? Why do I have to show you my receipt on the way out? read more

Walmart Supercenter - Department Stores Near Me - Chula Vista, California

Nice Walmart kinda tucked away in Chula Vista H st so it's less crowded than most. Tip: there's more parking on the left side of the building by the Lawn & Garden entrance. There's a new Discount Tire store in front. Just like any other Walmart this place has all your family needs & then some. If you're in the area. Check this place out. Two thumbs up. read more

Walmart Supercenter - Department Stores Near Me - Chula Vista, California

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Prices don't add up when checking out . Pasta sauce was supposed to be 2.78 but instead I got charged 3.76!!! Not right at all

Expired food products on sales floor attached 1 item expired over a month ago do not recommend this walmart read more

Walmart Supercenter - Expired Donuts - Department Stores Near Me - Chula Vista, California

Monique helped me with my western union transaction. Great customer service. Thank you.

Went to rancho del Rey Walmart off h street in Chula Vista . I didnt realize I was in the 20 items or less lane. I definitely had over 20 items but no one else was formed behind me. I was politely reminded by cashier ILIA. She still took care of me with a great attitude and made me feel welcomed. A+ read more

The Walmarts in this area have a new policy for self checkout, 20 items or less. Are you KIDDING me? The whole reason we got self-checkout lanes in the first place was because there were never enough cashiers to check everyone out because Walmart is too cheap to hire enough employees despite making trillions of dollars a year. I've been to this store twice since they put this new rule up, and both times I've been harassed as soon as I stepped into the self checkout lane about "20 items or less" when I clearly have less than that in my cart. I know it's not on the employees, as they don't make the rules, but I'm fed up at this point and will be sticking to grocery pickup from now on. Inflation + container fees for bottles + paying for plastic bags is just absolutely ridiculous. I'm so over these mega corporations. Don't shop here if you value your mental sanity and don't want to be harassed whilst you shop. read more

If I could I wouldn't even give them one star. I'm a handicap person, I'm unable to stand for a long time because of an ortho boot. They had a very long line and I explained to them my situation and also showed them my DMV handicap paper, they didn't care at all!!!!! No help was offered, could not take my much needed groceries because I wasn't able to stand in line. read more

One of the most well-kept and organized Walmart's that I have been to in San Diego. Compared to other locations, this one seems to be the less chaotic and problematic one. Very easy to shop around. Staff is helpful when needed. Social distancing measures are taken to follow city guidelines and protect their customers. Store is clean and organized. Parking is easy to get in and out. read more

Delivery Review: Although delivery was "attempted once on the 15th, it is now the 17th and never re-attempted again. Money is not released either and nobody is answering the phone!!! Why Do I not attempt to go to the store to fix my issue??? Perhaps I NEED DELIVERY BECAUSE I AM SICK!!! read more

First of all, can I ask what is up with all the clean air parking spots up front? There aren't that many clean air cars. EVER. I can usually find a spot, despite all that "clean air parking". Then again, most folks, who don't own a clean air vehicle, still park in a clean air spot. Zero f'cks given. Uh....welcome to the not-so-super Walmart Supercenter? This Walmart isn't as big as the one in Eastlake. But, it's also not as busy. It's a nice change having to fight the crazies at the Eastlake one. Most folks forget that this place is here. It is smaller, therefore will have a smaller inventory. That's not necessarily a bad thing. It's pretty convenient, sharing a block with both Costco and Pacific Island Market. I try to do the shopping trifecta all in one hit. What I can't find in Costco, I can pick up at Walmart and/or the Filipino market. What else can I say? It's Walmart. read more

Walmart is okay, but the fact that they have so many items on lockdown compared to other stores. It is an inconvenience. Cottonballs? Shampoo? Come on. read more

A new Walmart Supercenter, right next to a new Petsmart. Costco is about a quarter of a mile to the east, up the hill. As with all newly-opened stores, the place is spotlessly clean, and marvelously inventoried. But soon enough will come the parents who fail to supervise their kids, and the place will look like a retail war zone. Walmart at this location is a huge improvement over the moribund K-mart that languished here for years. I interrupted an employee stocking a shelf to inquire about the item I needed. He was kind enough to show me right where I could find it. Good service, and I hope it lasts. Perhaps store manager Darion Garrison will see that it does. I used a Self-Service machine to check out. No line, hardly, just two people ahead of me. The cash register lines were daunting. I will shop here again, and hope it will be just as good in the future. read more

Not a fan of Walmart's wish-washy receipt checking at the store exit. Got into a small argument today with a male employee (Hispanic looking early 20's probably) who had no name tag at the store exit who aggressively asked for my receipt as I was already out of the door, causing the 2 people behind me to be blocked as he checked my receipt. The man couldn't even answer my question of if it was company policy to require receipts from every person at the door. He would just state that it's his job and he checks everyones. So what's he going to do when it's packed? Have everyone stand in line for him to check? How's he going to enforce that? Plus, my question to him is if it's required from everyone to show their receipts or if its more of a: depends which store you go to, depends what time, and depends on who is working the exit. The man became pretty unprofessional at the end by sticking his head out the door and yelling more stuff to me about it. He takes his job pretty seriously lol. Yeah sure I could have dealt with my slight annoyance of having my receipt checked as I was already out the door and kept on with my day but at this point I'm pretty fed up with it because of the way this man aggressively asked for my receipt as I was already out the door. I don't like feeling harassed or singled out when there was no proof or suspicion of me shoplifting at the end of me just giving my business to a company. I also don't like their sometimes enforced receipt checking. Both leave a nasty experience for me the consumer. I think I'll just start going to Target now. Their carts are nicer too. read more

New location people still don't really know it's here where a Kmart once was. Since its so new it hasn't been ghetto-fied yet. Very clean for now. No screaming kids running about, no ripped open packages. Check in and checked out. The self checkout kiosks have a camera on them. Say cheese! This is a super center so they have the grocery section. Mel M Yelp 17:90 read more

This rating is for customer service. If I could, I would rate it 0!! The level of incompetency is outrageous! I called this location looking for a kiddie pool for my dogs to play in. The woman I spoke with stated, "we should have some in the Toy section!" Having been assured, I decided to head down. Thus, I drove down to this location and scavenged the Toy section. No where to be found? I requested the assistance from an employee with whom directed me to the Pet section? I was skeptical, like why would it be there? Forward to the part where it was not found in the Pet section... so I backtracked to calling the operator for this store (the same woman) who had assured she would send a manager to assist me in the Toy section. I waited patiently for assistance and surprise, surprise! No one came. So I asked the employee who had earlier directed me to the Pet section. Again, I ask, "where may I find a kiddie pool?" She replied, "we don't have any! They've been out of season two weeks ago." That's right ladies and gentlemen, apparently it's no longer summer. They never had it the second I stepped in and the staff ran circles without first verifying the information first. Very courteous, well-mannered and articulate --- oh wait, no! They weren't. It's best to have better training for your employees in customer service. I mean geez, I just went next door to Petsmart. read more

Last week, at checking out, when scanning, two of my grocery items had higher prices than their price tags. The walmart employees didn't even bother to go and check the real tags prices and I didn't buy any of those two items. Today after almost a week, out of curiosity, I picked those two items again and when scanned they still had higher prices than their real tag prices! Called an employee and asked to remove those items from my shopping list. I told him, they had higher prices than their tags. This time, that employee reduced the prices for me. This store is my walmart local store and I shop few times a week, so my shopping list is usually small and I pay attention to the scanned prices. Just God knows how many customers never pay attention to the scanned prices and literally are robbed by walmart. Like some cheap stores, this walmart's manager increases profit by stealing from the customers!? Awfully embarrassing! read more