Better quality food. I bought several items such as; grits, fiber gummies and elderberry supplements that were poor quality from Walmart. Trying to hang in there with you Walmart but I value my health. read more

Walmart Supercenter - Their instant grits constantly have dark particle in them. Even after buying new packages, and now I'm complaining. - Grocery Near Me - Glen Ellyn, Illinois

I called for product information and was put on hold for 10 minutes no answer. A sure winner for an Oscar in worst customer service! read more

This is a good Walmart to go to. If you go to the optical store, it's only $65 for the exam (without insurance). There's a Subway by the right entrance. They have ready to eat meals, decent selection of fresh produce, and cheaper prices in certain items (seasonings and flax seed are good bargains). Customer service for the most part is good. FYI, make sure you watch your kids or your loved ones. There are some idiot drivers that run the stop signs by the entrances. One in particular drives this early 90s Honda CRX with tinted windows. I think the color was teal. You'll know it's it because it looks run down and it sounds like it's going to die in the parking lot. Driver is a coward, and waited until I left before he left his car. read more

What can I really say, it's another Walmart. I was looking for a few items and hoped that I might find them here. I actually found some of what I was looking for and was very happy with that. If I had more time I would have actually looked at more stuff. I actually found some clothing and some food items that I hoped to bring back with me. I have to say that prices were in line with what I expected. The storage self was in pretty good shape and very well stopped. There were a lot of people shopping and when I was done I was able to use the self checkout and get out very quickly. I was actually hoping to get back to this location to see if I could pick up a few more items but I basically ran out of time so I will have to find another store further down the road. While walking through the food section I ran across Sahlen's footlong hot dogs. I haven't seen these in a store in literally forever. I was very tempted to buy some as a novelty for people I know back home but I resisted and only purchased the items that I was looking for. read more

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I would rate my experience a zero. The woman working there had a very mean attitude toward our issue concerning cancer. Me and my friend, who is getting cancer treatment, stopped at this store on April 3rd at night. It was raining heavily off and on all night and it was drizzling when we got to the store. We purposely went to the far end of the store so we could run in fast and get Easter egg coloring. My friend was having side effects to his cancer treatment causing him congestion. We went in quickly and purchased our item and on the way out they told us that the door we had come in was locked. We had no idea that would happen. I've shopped here since this store opened and I was unaware of this. I thought that they could open the door if they wanted to. So I went to the woman who I always see working the front checkout area. I asked her if they could unlock the door to let us out and she was very short with her answer, not friendly at all and had a bad attitude. To make a long story short, I explained to her that my friend was being treated for cancer, that he had issues with the cancer treatment and that he shouldn't leave through the other door because he'd have to walk outside in the rain all the way to where we were parked by the other door. This wasn't good for his health. I have some health issues myself and I didn't want to walk all that way in the rain. The woman was the kind of person who had a little tiny bit of authority and likes to use it against people. She just said no, no explanation, no sympathy, no empathy, no understanding, nothing. She was rude and unfriendly and a crabby attitude. I tried to explain further about the fact that it was raining and it wasn't good for my friend to be walking all that way in the rain. She was being mean on purpose. She said is it raining out now? I said yes, and she very purposely said with a very bad attitude, "I don't think so". What is wrong with someone like this??? What makes people so mean???? It was drizzling and damp and windy, I was just outside a few moments earlier. How dare she purposely try and be mean to someone who is being treated for cancer. I was very upset by this time because of her attitude. She was not being normal, she was not acting like most people act. She didn't care that my friend was being treated for cancer. She was smirking at me and the more upset she could get me it seemed the more she liked it. Anyone who had seen someone go through 9 months of chemo and continue on immunotherapy with side effects understands why I would be concerned about my friend walking all that way in the rain. This woman was a very cruel person who didn't care and was antagonizing us with her comments, antagonizing us about it not raining when it was, smirking about cancer, giving short answers, not caring at all about another human being. I got very angry at her at this point and yelled at her for being the horrible person she was being. She then, like antagonistic people like to do, she tried to play victim and went and told her fellow workers in front of me that I was giving her a hard time. That I was the bad guy, and she was the poor victim of an angry customer, and of course she left out the entire context of the situation. She never mentioned that her cruel attitude and her smirking at cancer, etc. is what created the angry customer. So I told her fellow workers what was actually happening and one of them was trying to be helpful to us and our situation and she tried to get someone to help us. The head of security, who is the person who would handle opening the door then came over to us. He was very nice and he explained what the mean woman working there should have explained, which was that the door is locked and can't be opened by them after a certain hour. You need a password and they didn't have it. He was nice and gave an explanation. The woman working there gave no explanation, she just wanted to give us a hard time, a bad attitude and she's a cruel person. She shouldn't be working with people at all. The security man apologized for how she treated us. read more

Today I needed to find a common medicine in the pharmacy area. I approached THREE different employees stocking shelves or pickup shopping. NONE of them spoke ANY English and could not communicate at all. I don't care if they're immigrants, etc. but not being able to help shoppers at all? There were no English speakers in the entire store until you get to the cash registers. It's ridiculous. read more

Been waiting for over half an hour for an uber.Eats pickup seeing no action or activity.Another dozen cars here, waiting.Just don't understand how it can be.This poorly run, other ones do it so much better read more

Due to out of town trips for the past weeks and lots of Amazon.com shopping, I hadn't been to our local WalMart in quite a while, until today. Usually as an Elite Yelper, I review restaurants and services, not department or big box stores. But my experience today has made me stop to take the time to give this store praise! This is the cleanest and most well maintained big box and/or warehouse store that I have been to in a long time! I didn't really need to buy anything; it's my hubby who had a few items on his list to pick up. But I needed to use the ladies rest room, and thus began my surprisingly good experience! So clean and well-maintained, that it made me wonder if it had been newly renovated. So, I decided to kill time walking around the store and was really impressed at how organized and neat every aisle is. At these big stores I expect floors to be sticky in some areas, clothing or hanging items (socks, slippers, etc.) knocked over onto the floor, the clearance section chaotic... you get the picture. If a local store is a reflection of the classiness of their clientele (or the opposite) , then I am proud to say that our local Walmart is a good representation of those who shop there and live in its vicinity. I hope they keep it up! read more

I have been coming to this Walmart for years and it has always been a great location. I stop here often now for my gym supplement needs as Walmart has really upped their supplement game with products from Muscle Milk, Quest, Atkins, and Pure Protein. Definitely recommend this location to all nearby. read more

This is the worst walmart I've ever been to the guy standing by the door checking peoples receipt as they walk out of the store seen me with my cart full and going around the checkout because the store was busy he kept following me asking. E where's my receipt and I was still shopping so I told him to get away from me because I felt like he was accusing me of stealing I told the manager he didn't say nothing so I'm not coming to this Walmart again ever. read more

Just had a good laugh today. I was down there buying plastic containers, as they are RELATIVELY cheap and fairly fool proof. What I got was Fool Proof from the clerk up front. I took 4 by accident in terms of the containers when I wanted three. So I gave the extra one to her. Then I had 4 minutes of fun when she asked me where the lid for the fourth was, as if I was trying to make off with a Sterlite lid. Funnier was that people are taught to look inside these containers at the door. I therefore left the lid(s) off the container stack. Just as the greeter walked out the door and down the sidewalk. Jeez. read more

I ordered from Walmart.com and a store employee delivered a pair of AirPods to my house and for some reason put it in my mailbox. My instructions say to put it by the front door and in addition, it is illegal to put anything but mail in a mailbox. When I get home, there is nothing in my mailbox. Because there's a picture of it in my mailbox, Walmart refuses to provide me a refund. Beware, you'll never get the customer service from Walmart that you get from Amazon. For an expensive item like this, it's unbelievable that customer service will do nothing for me. read more

I went to the Tire dept and we asked 2 times about opening the locked doors to view and compare the products. Waited over 10 mins and still no help. We walked out. Not very helpful at all. We took our business somewhere else. I do not recommend this place at all. read more

Waited for 2 hours for my pickup order. I was unable to go into the store due to my 6 month old baby that was with me. Attempted to ask the staff that was delivering orders to other cars where my order was. They said they would check and let me know. No one ever followed up. I ended up calling the store and was put on hold multiple times. Finally Tony answered and gave an excuse for my order being so behind and he got my order sent to my car. read more

I'm not sure if this is the right location or not but I'm so pissed that I'm going leave this review at several locations that are nearby. I got a notification while I was out that my package was delivered I came home, the package was not there I looked at the notification again I clicked on the link. It showed a picture of where the package was left. It was not left in my building, it was not left at my door it was left in the courtyard next to a fire hydrant. When I went to go look for it surprise, surprise it was gone. Someone had stolen it. The drivers name was Leslie and Leslie needs to stop being lazy and deliver to the building like normal deliveries. read more

Walmart Supercenter - Grocery Near Me - Glen Ellyn, Illinois

Very good delivery. I have never had one problem or missing/damaged items. The shoppers pick out good produce.

TL; DR: Treated like a CRIMINAL because I didn't use a plastic bag after purchase. Today (8/18/18) I went through the Self-Checkout literally 20' from the Exit door and purchased $54 worth of toys for my baby. I try to be environmentally conscious and usually decline plastic bags wherever I shop unless I'm in dire straits. (I had done a return for a birthday toy he had received and hadn't planned on shopping. Thus, I didn't have any reusable bags with me.) Upon trying to exit, I was asked for my receipt. I asked why it was needed and was told because my items were unbagged. (1) There are cameras EVERYWHERE, in every aisle, and situated so customers know they are being recorded. (2) The same is to be said at the Self-Checkouts: there is a camera at each register trained on the customer: both IN the register AND ABOVE. (3) The Self-Checkouts are manned by an employee just standing there, leaning against her register, WATCHING the four lanes. (4) Being 20' from the door, I was in view of ALL of the above, PLUS the "greeter" at the Exit. (5) I PAID FOR MY MERCHANDISE. I asked for a manager so I could ask more about this so-called policy. An African American female Assistant Manager told me that the policy is they check receipts for all unbagged items. I asked to see a copy of this policy, and was told they could not produce a written copy. I called Walmart's corporate Customer Service number, and in the meantime was joined by another Assistant Manager (Hispanic male). BTW, their # is (800) 925-6278. Interestingly enough, while I was talking to Walmart Customer Service on the phone, the door greeter started stopping every. single. person. - with or without a bag - for their receipt. Walmart Customer Service told me that the policy is that receipts are requested to be reviewed upon Exit for ALL LARGE ELECTRONIC ITEMS THAT CANNOT BE BAGGED: i.e. televisions. It does not apply to anything else, including the small toys that I purchased. I was told that they are going to send a report to the Store Manager so that they could review the policies with the employees. I thanked the Customer Service agent and then relayed what I was told to both Assistant Managers who were still standing there with me. The African American female Assistant Manager got snippy attitude and told me I "could leave" and "to have a nice day." Needless to say, I will not be patronizing Walmart again. There's a reason that I've never been hassled for not using plastic bags at places like Target and every other retailer I've shopped: because Walmart is trashy and views their customers as criminals who are stealing merchandise. read more

Walmart Supercenter - The baby toys I BOUGHT. TOTALLY against Walmart policy, BTW, to ask for receipts for anything OTHER than large electronics. - Grocery Near Me - Glen Ellyn, Illinois

I do not understand why stores try to pass off expired food. I purchased sausages from Walmart. They were expired, and after being cooked the sausages were mushy, and falling apart. That's when I checked the expiration date, and found them to be expired! Now what if I had gotten sick from eating that garbage! read more

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Happened to be driving through the area and decided to stop by to get an item my mom needed that wasn't in stock at any other Walmart in the Chicagoland area. The parking lot was full of trash, and both entrances were blocked by several shopping carts tipped over in front of the doors. The employee stationed at the entrance/exit was not paying attention at all, as he was too busy leaning with his hand against the wall where a girl, presumably his girlfriend, was standing. I knew what aisle the item was in, but could not find section Y. I asked an employee, who was nice, but he too was confused as to where section Y was and had to ask another employee (not blaming him, he may have been new). The other employee was confused as to why the item I needed would be in section Y, which is supposedly the garden center, when it was not a gardening/outdoor item. Nevertheless, he decided to lead me to the garden center, and before even getting there, I happened to spot the item on the end cap of an aisle, which was not labeled section Y (it had a number but no letter like all other sections do). He was surprised to see it there but I thanked him and he left. I grabbed 4 of the item and went to check out. While scanning, I realized that one of the items was cracked, and another had bird poop on it, so I got the attention of the employee stationed at the self checkout and asked her to come over. She nodded upon seeing me, then proceeded to walk over to a different checkout station that nobody was using. Mind you, this was at 10pm and only one of the other 6 self checkouts was being used, so it's not like it was a busy time or like somebody had just used that checkout spot. Barely anyone else was in the store. She sprays the checkout station down with a bottle and wipes it clean before walking towards me. Her job is probably to clean the checkouts and I'm not trying to sound entitled that she didn't immediately help me, but after nodding that she saw me and then going to a different spot that didn't have a pressing need, it definitely caught me off guard. When she came to me I told her that I needed to go back and switch out two of the items since one was cracked and one had bird poop. Like I said, the store was practically empty and nobody was in line, so I just wanted to make her aware that I was going to leave the 2 good items there and be right back. Her exact words were "ok go back change" and I asked if she wanted to put the 2 damaged items somewhere else and she just repeated "ok go back change," which I assumed to mean she just wanted me to go back with the damaged items and swap them out. After swapping the items out and paying, I walk out only to get a death stare from the worker at the door who was still standing with his hand against the wall over the girl. I understand that these employees do not get paid a ton, and I get that I was shopping at an unusual time. But this experience was definitely an odd one, and especially surprising considering how nice of an area it is located in (just down the street from the Morton Arboretum, right next door to Abbington Banquets). Walmart isn't known for being a high-end place and I'm not someone who even cares about a store being "nice," but I have been to plenty of Walmarts and this was the worst one. The one star is deserved simply because they actually had the item that no other Walmart did, but that's probably due to nobody else shopping here... read more

Called this store today BEFORE we drove the 10 miles to get there to see if they had any store checkers or if the store has turned into a self check out center. they said they had live checkers to help us with our $250 plus purchases. when we got there all the check out lanes were taped off and the store is self check out only which may be o.k. for small purchases. totally lied to us over the phone. drove to the walmart in Addison and they had 3 check-out lanes open and we were actually treated like paying customers. Addison had twice as many customers too so maybe we are not the only ones fed up with the walmart self check-out b.s. they make enough money to pay a cashier as i go there to shop NOT be an employee. i hope the glen ellyn walmart tanks. read more

One of the few locations I've gone to where they don't hassle you for your recipe. I always find what I'm looking for and the employees here are actually helpful! 1hr drive for me but I'll come back everytime! read more

This location has the worst customer service all the way from the managers to the staff. Need serious training, Don't try and call you will never get an answer. Walmart you have a huge chain of stores you are slacking do better. Thank you! read more

It's Walmart. It has what you need, staff that does what it can with what training and help they have. You have some staff that care and try and others who honestly just don't but that's retail. Can you blame them? But lately the women's clothing section has been a mess. They haven't gotten in any shipment of pants for a month. I usually stop in because they have the brand I like and I know they fit and yet lately it's a small picking while hardly any sizes. Plus why is everything jeggings or skinny? I want a pair of bootcut or flared. Why is it that not something you can keep stocked? It's annoying. I tried to get it shipped to store, but none of the ones I want are available for it. , It's a pain tbh read more

They never have anything in the toy section! Like ever! Over stocked in clothing which is a great thing, but when I'm trying to buy a toy for my son or children I nanny we can never get anything. It's always the stupid expensive stuff on the shelves or the stuff the kids don't want or are too old (or young) to play with! Seriously so annoying! Other than that there is a super friendly woman who works in self checkout in the morning, I adore her! read more

While shopping at this store a few weeks ago, I witnessed a supervisor publicly berating an employee for the terrible crime of ... leaning against a wall. The supervisor, wearing a vest that ironically read "coach," yelled at the employee to "stand on this line and do not move" while slamming a broom on the floor to emphasize each and every word. Customers at the cashiers and in the customer service line were all staring, so everyone heard it. I flagged down another "coach" in a yellow vest and told her. She shrugged, rolled her eyes, and walked away -- in the other direction. So I called over one of the managers and told him both about the first person's behavior and the other woman who didn't care. I emailed WalMart as well, since someone should actually care about abuse of employees, but never heard back. It's clear they don't care if their employees are abused by trainers and managers. read more

This new super center is awesome!! I have watched the transformation from the old non super Walmart to this new massive one! It's Walmart but now with a full grocery store. The store is very large (warehouse sized). Its almost like a mini cardio session walking from side to side! They have a large checkout center, but not many cashiers are there.....ever. They also have a really large self-check out station which is nice! There is a subway and eye glass/optical center in this Walmart also! read more

Ordered online. Pickup in store. Well the in store pickup has different hours than the actual store. WHAT? My items are here. I'm here to pick them up. Oh sorry we can't get them because the in store pickup is closed. Can't you just open the door to get them? Sorry the in store pickup is closed. So what you're saying is that the internet memes of Walmart shoppers are actually the store managers? Oh that makes sense now. Can't wait to order a bunch of heavy stuff shipped to store and never pick them up. read more

I made 3 separate online orders within a 2 month time frame. Each of my orders did not arrive to my address. Each order alerted me that the order was delivered and a picture of the package at your door was available to view. The pictures were not my door or did they look like anything in my neighborhood. Pitiful that they can't get someone who can deliver items to the correct addressee. read more

Had to hunt down the only employees I could find, they called for other people to help me get a bike down, 25 minutes later, called front office... 10 minutes after that.... still no help... seriously, I. Planning on over $200 in sales... they clearly dont care!?! read more

Walmart Supercenter - Trying to buy a bike, 30 minutes later!!!! - Grocery Near Me - Glen Ellyn, Illinois

Had phone stolen right out of my cart. They have a "sell your phone for instant cash" kiosk in exit lobby. Yikes! Try calling this Walmart phone on their main number and no one will ever answer. They do not care. Avoid this store at all costs. read more

Terrible the Worst ! Who doesn't staff enough people to cover lunch ! This ,'F" in location ! Never again ! Ever .... Pharmacy hours are the worst ! Boy you can't even staff enough people to cover Lunch . ! read more

Absolutely the worst! No one and I mean no one was available to help me. I waited 5 minutes on the phone while it rang & rang, finally someone answered & I waited & waited 10 more minutes only to have no one help me! Next time I'll order on line because there were plenty of those people filling orders running around!!! read more

I am not sure if anybody actually works at the store. There are people wearing Walmart uniforms and name tags but I have been waiting buy furniture for over 10 minutes. Every person that I ask for help says that someone else is coming. Ridiculous UPDATE*** CHANGED MY ONE STAR REVIEW TO A THREE-STAR. The piece of furniture that I wanted is not available at this store and I couldn't get the floor model, but Sherry and Vivian or "Viv" were very helpful and giving me my options. The store itself gets a three-star but as far as customer service goes these ladies deserve five star. read more

Very rude and power hungry employee! (His Name: Jorge) I was at the store with a few friends and we purchased some sodas and were drinking them by the claw machines at the entrance. After 3 minutes of being in the the entrance closest to the garden center, an employee by the name of JORGE came to talk to us. He was wondering what we were doing and we explained that we were trying to win some stuff. He noticed that one of my friends is sitting in the mobility scooter while drinking a soda. He tell him that he can't sit there (which is understandable) my friend proceeds to get off and apologize. This wasn't enough for him though and he exclaims that we need to leave now or he'll call the police on us and if we're ever seen again that he'll call them and that this was the third time we have been "messing around" in the store which isn't true at all! We always come here strictly to get some snacks and go somewhere else to enjoy them. This night the claw machines caught our eyes and we were punished! He must hate seeing friends hanging out since he may not have any. Again his name is JORGE, he must only work the night shift since when I would shop during the day I'm greeted with very nice employees. He should be put in the back handling boxes in the storage area until he learns how to treat customers or better yet, just fire him!! I have never had a bad experience with this Walmart till this night and the one stare review clearly shows how upset I am about this situation. I will still come to this Walmart seeing as it the closest grocery store for me. I explain the situation to the police if I have to!! Remember the name is JORGE!! Please have some sort of punishment for this employee, again the name is JORGE. Never in my 10 years of coming to this Walmart have I seen a power hungry employee!!! read more

This is the Walmart which is close to my house.Ernest,Mona,Lily at the Eye center and Daniella are some of the great staff members at this Walmart.I have always found what I am looking for,or at least people who try to help with a smile. Great place with some old staff personal making it worth it! Keep up the great work! read more

This Walmart is the worst in the area. The only reason I go here is its cheap. Don't even get me started about the pharmacy.. they are so rude and no help at all with any questions about anything. I always leave saying I won't ever go back but as I said it's cheap and close to my house. read more

New Customer Service associate (?) and Assistant Manager, Tony, need training...could not even process a dollar coupon that their check out associate left on the product??? read more

I was in and out of the store real quick because I knew what I was getting. They have cherry cake mix and frosting which I can never find anywhere else so I was happy to find them here. Which made me happy. So since I went to just the baking area it seemed well organized and Clean and I was able to find what I needed. I went to the self checkout and it was kind of hard to scan the items. That was the only issue. Other than that not bad. read more

Been going to this one for years and it's really gone down-hill over the past year or so! There aren't enough registers open, even the 'self-check outs' only have one or two of the scanners open! The inventory seems sparse and limited- sometimes wonder if it's getting ready to shut down?! Hope they improve soon - read more

Went to pick up my order and I got part of it and part of someone else's. I returned what was wrong and got the items left off. What a hassle. By now you would think they knew how to process an order. read more