I'd also like to show my appreciation toward Ingrid. She's always been very kind and helpful at the customer service department.

I hate walmart. literally every time i go here the workers are incompetent and the quality of their fruits and foods is terrible. also when i order online my package always gets delayed and takes over a month to come. read more

My daughter just picked up our weekly grocery order at the store and the person who came out to her didn't even say hello didn't say shit she showed him the pick up thing he loaded the car he came with this bag he said is this yours and she says well what's in it? He says like eggplant something else and she goes. No that's not mine. He goes why knew it wouldn't be you wouldn't be the type vegetables and walked away. I've tried calling the store twice because I wanna find out who this gentleman was and I want to report him. read more

My daughter was in the self checkout and an employee accused her of not checking the things she put on her bag. He called the manager and they checked all the items and it was all fine. So their better apology was saying that someone that looks like her has been steeling. This incident occurred on May 12th at 7:03 pm. If they knew how to read, I would let them know that they are not even capable to connect a beep sound with an item in a bag. Pathetic. People: send your children to school, it helps with eye-sound coordination. read more

God, why do I even bother with this Walmart lol. Well , we were in the area, and I had not been here in awhile. Its cool this is a Walmart that stays open until midnight. We came inside and purchased a few things. As always packed outside. Lots of cars in and out of the driveway. Security checking our bags as if we were stealing. Guess they have been getting lots of thefts lately. But anyhow, Walmart Is Walmart I guess. read more

One star review only because I've spent the last hour trying to get connected with the auto department. Operator calls fail, auto calls fail and keep ringing, and even trying to get other departments to connect me to no luck Unfortunately 1 star review because having a successful phone tree should be manageable by a multi billion dollar company. read more

Absolute garbage staff, waited ten minutes near closing time to get an item out of cosmetics and since they're clowning, you'd think get speed up a bit but no. Pressed multiple call buttons no response and ended up leaving. Staff just lay around waiting to go home and don't even help, just stand there. Had this one lady call someone to cosmetics for me twice and still nothing, called a lady passing and she didn't respond. Do not come to this Walmart read more

I know Walmart has a bad rep! The people you find shopping, the long lines, not to mention if you have to return something you better come with sufficient time and great attitude. However today, where is everyone? No body returning, I was in and out, the shoppers were friendly. The workers were helper and best part the young cashier had a great attitude! I truly enjoyed my shopping at Walmart, I even spend more than what I was expecting, but that's okay because everything was PERFECT ! read more

Walmart Supercenter - Beautiful colors! Love our country! - Department Stores Near Me - Glendora, California

I will give recognition when due, however I will also call out service where improvement is needed. My experience at Walmart Glendora was not very pleasant one! I walked over auto area to purchase spray paint (I'm 62 years old, not a huffer) I asked three different associates to please get me help to open glass cabinets! Waited 10-15 minutes nothing!! I saw one associate asked him for help he stood by me when called for help. 10 minutes later no one!! Kim came to the rescue!! He was walking by I asked him for help and he did great job!! Hats off to Kim! Kim gets 5 stars but others need to follow through!! read more

A sheer an utter disaster that can be summed up to an abomination. I walked in to get copies of keys, and the machine says, "we are sorry for the inconvenience, but this is out of order." so I walk up to the woman who is checking the receipts for the customers walking out and she tells me that there is another key copy machine on the other end of the store. I walk to the Lawn department and there is no machine. I asked her 2 esteemed colleagues who were working so incredibly diligently ( they were sitting down) and they just shrugged her shoulders. Walmart, I don't even know how you can actually call yourself a business. I can sense the inevitable chapter 12 (bankruptcy) in the near future as other businesses, such as Amazon will clear you out. read more

Correction to my Aug 6 review, received the socks TODAY. Only took 24 hours more to received my product that I tried to buy at Walmart.

Just came to Walmart for a free things and they've made almost every checkout stand a self checkouts. Now I have no way of getting away from people that buy the whole store and are super slow! Yes their prices are better than target but this is ridiculous. They need to incorporate a 15 item or less self checkout line because the lady in front of me literally had almost cart in a half. read more

Walmart is currently under construction and I understand that. However, the parking lot is littered with shopping carts. There's nowhere to park them and hard to find a parking spot for cars. Inside, I saw one checker at a check stand. Another five people were standing and watching customers check out their own groceries. Whatever happened to customer service? I need an item in a locked cabinet. I pressed the button indicating help would come and waited and waited. Nobody came. So I asked one of the people who was watching customers check out their own groceries to please send somebody over. I waited another 10 minutes and still nobody came. It amazes me that they can have five or six employees watching customers check out their own groceries, yet nobody can come unlock a cabinet. Unbelievable! read more

No more self checkout no more scan and go and only 4 cashiers moving slow af with long lines. What' a waste to remodel this store for lack of services read more

The store is open until 11pm and I've tried reaching them by phone at 8:30pm. No one is picking up. Also, this used to be a nice Walmart to go to over a year ago. It now looks like a dump and a lot of their employees lack common courtesy and customer service now. I'll be going to Target from now on. read more

Waiting in return line over 30 minutes, asked twice if they could get a second sales associate. Literally the line didn't move for 20 minutes & there was 5 people in front of me. read more

This Walmart is a pretty nice Walmart. It is a Walmart Super Center so it's pretty big but it's also orderly and there are signs everywhere so it is easy for you to find your way. They have mostly self checkout lines and the wait times are often minuscule. There are so many items here all that are great quality and a great price. The only downside of this Walmart is the wait times at the return or customer service areas but isn't that most stores. Overall, this is a pretty nice Walmart and I would recommend it! read more

Walmart Supercenter - Department Stores Near Me - Glendora, California

If it wasn't for the RIDICULOUS LONG LINE ro return items, I would have been very happy withmy shopping experience today. We waited 45 minutes to return one package of socks! If it was the Christmas season, I would have expected it, but not on an average weekend. This is a large Walmart, with a huge grocery section. There were already Christmas Decorations on display! read more

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Becky (older heavy weight short gray hair) at auto care center department apparently hates her life and job with the low quality customer service they provided. read more

My mother and I went to get some groceries today and had a horrible experience with the greeter on the garden side of this store. After waiting in line for 30 minutes to checkout, we walked out of the store and said thank you and bye to the greeter on the way out. Didn't catch his name but and older white man with glasses at about 3:20 pm. He shouted at us to stop and said we were supposed to stop so he can check the receipt. Besides the gave that we weren't stealing, there are no laws or rules that say Walmart can do this so we kindly declined. After this he let us know again we needed to stop and that we could not go. He was basically trying to force us to have him check our receipt. When we told him no again he began to try to pick a fight with us and yelled at us to "get out of here." As someone who works in retail. I thought greeters were supposed to be friendly and nice human beings. This one was clearly miserable and rude. read more

Today showed up as the only car. Another car pulled up right after I did. Waited 5 minutes without seeing anyone come out to either of our cars. The I call the pick up call line around 8 times with no answer. I resort to looking up the general phone number for walmart and wait to speak to a representative. I explained I had been at the pick up area for well over 15 mins without anyone coming out or answering the phone, and immediately was transferred back to the pick up hotline without the rep even listening. Waiting on the pick up hotline again with no answer called the main line back and got the same person on the phone with no help. Called the phone lines again and someone picked up to say "the systems are down and the orders are not ready" AFTER 20 MINS OF WAITING! Was that so hard to do when I first called?!?! To pick up and say systems are down instead of wasting my time. There were about 8 cars there when I left and who knows how long they waiting for after. Wake up and read a Customer Service 101 book! No leadership and no common sense. Either the GM needs to step up or corporate does! read more

Walmart is the place for everything, from fights to shop lifting this establishment has whatever you need, Restroom have shit stains smeared on the walls as well as toilet paper on the floor (see picture for reference). Overall target is for more sophisticated and civilized people read more

Walmart Supercenter - Standing in the Walmart restroom evading work - Department Stores Near Me - Glendora, California

Recently I went shopping at this particular Walmart in Glendora. I was having trouble locating a few items when Ralph asked me if he could be of assistance. I was pleasantly surprised and appreciated his eagerness to help out a struggling customer with her items on her long list. Ralph was so pleasant and accommodating that I felt I should acknowledge his kindness and professionalism. Thank you Ralph for setting an example of excellent customer service. In addition, about an hour later Anthony also was so kind to guide me in finding another item (Walmarts renovation) that was newly placed in a different aisle. I'm impressed by the customer service and efficiency that the Glendora Walmart staff has demonstrated in the past few months. Thank you gentleman!! I hope you both get recognized for your performance at Walmart. read more

Where can I start. First when I walked in it reminded me of Tijuana. But at least the one in TJ is clean. Walls are all dirty, from white to lite diarrhea stains. The floors are a danger zone, because you can fall and break something. For Rancho Cucamonga being the Beverly Hills of the IE, Walmart is just a eyesore. Please get your act together and clean up. read more

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Walmart has the worst customer service ever! The scooter I was on broke down & no one has come to help me and it's been over 30 min...all their scooters are always broken or they do not have enough for the people who REALLY need them!!!! Walmart is terrible! I'm going on 35 min of waiting for someone to come help me and they write notified about the situation; I didn't come to Walmart to sit in an aisle; I have things to do!!! read more

I have been my husbands caregiver for the past two years. He is bed ridden and needs a lot of help. I have been ordering Depends undergarments for him online from Walmart because the price is good and they are delivered to my home within a few days...USUALLY! I placed an order on this past Tuesday and yesterday (Wednesday), I received a text message that my package had been delivered. I thought it was strange that my Ring doorbell hadnt picked up activity on my porch. I went to retrieve my much needed package and NOTHING! I called customer service and explained my situation and was told "It could still arrive. Please call again tomorrow if it doesn't come." I called again today and was told that according to their records, the package was delivered to the correct address AND because it was SIGNED FOR (by???) my only recourse would be to request my money back from my BANK! I asked to speak to a supervisor and was told they didn't have one (?) Instead of the convenience that I've greatly appreciated in the past...I've been given the run around with a few little "stories" thrown in. Believe me! I will be giving my business to someone else! read more

What a great experience at Vision Center from Christina, Lucy and Cassandra, very helpfully thank you for great Customer Service

Tried the order pick up service for the first and last time today. I waited close to 30 min and was not approached by an associate to inform me on the status of my order (Target does this). When I saw an associate (Bryan who so happens to be a "supervisor") finishing with another customer I drove to him and asked about my order. His response was "the item was misplaced and we have someone trying to see if they can find it cause it's out of stock". I told him if it was out of stock then why would the fulfill the order to which he had no response and walked away. When I asked him what I can do he didn't say anything so I asked if I should cancel and he said "yeah just cancel". I called and spoke to James (Bryan's manager) for a resolution which was "we'll get you the order out as soon as possible". Isn't that what order pick up is supposed to do?! I requested to cancel the order and preferred to pay $5 more and get it at Target. Where I know I'm Guaranteed excellent customer service. Cause you definitely won't find that here read more

What a dump. Also, if the lady at the exit wants to security check every item against the receipt then she should plan to get her own hands dirty. Don't make the customer pull everything out for you. That's just lazy. read more

WORST CUSTOMER SERVICE EVER! No wonder target is so much better! I was waiting 30 mins for someone with a key. So horrible. There are employees walking around but no one can help. read more

A year ago I came here because my mom was visiting and wanted to pick up a few things. I came out to a flat tire on my brand new car. Long story short, the auto center replaced my tire and found a razor blade in it (probably was there when I pulled into the parking spot). Yesterday, I was at the mall picking up a last minute item for my daughter for prom and the same tire was completely flat. AAA came out, filled my tire with air and it held overnight. I went back to the auto center so they could check for a leak because the tire pressure s under warranty. They checked me in pretty quickly and told me I was first but two of the employees hadn't had a lunch yet. There's only one table to sit and wait and it was occupied so I walked around the store for a couple of hours. I went back and the two employees that originally helped me weren't around (probably on lunch) and when I asked another employee about my car, they said there were now two other vehicles ahead of me and it would take ANOTHER two hours to check my tire! I let them know that I wanted to leave to go get myself lunch and they told me if I left that I would lose my place in line. I told the employee that if I would have known it would take four hours to simply check my tire for a leak, I could have made arrangements to be picked up. They basically told me that it was too bad and that I couldn't even make an appointment because apparently appointments were only for oil changes and tire replacements. This place is a complete joke. Zero stars from me. Zero customer service. read more

The auto department is a joke. Good luck getting anyone to answer the phone. HOWEVER, HUGE SHOUTOUT TO SPENCER! These are the kinds of employees companies end up losing because they don't get payed enough or get enough recognition for their outstanding customer service. read more

The customer service department is THE WORST! They have people working there that have idea what they're doing. They all stand around and ask each other if the other knows what they're doing. I went early this morning (8:30) as to avoid the lines and crowds of people. I stood in line behind 3 people to get helped for 20 minutes . It was finally my turn and I paid for two money orders when the machine jammed. Three different people were called to come fix it and I stood for another 25 minutes while they All stood with screwdrivers scratching their heads and saying they didn't know how to fix it. Not once did they apologize to me. After 45 minutes I asked for a refund and they all 4 ignored me. I had to get another Walmart employee to ask for a refund for me. Just a thought, how much money is Walmart worth? I can guarantee that they make enough to buy a new machine if it's not working properly. read more

I would never think to review the walmart supermarket but i felt the urge based off of an outstanding performance i witnessed while shopping. A cashier by the name of Mia provided astonishing care for all of my needs. She was able to locate each specific item i had in request. Something else that caught my attention is that she is friendly as she was providing excellent professional conversation to break the ice a bit. Overall I would say Mia is very compassionate and I would love to see her more often at the register. read more

What store have you heard of that closes their "returns" section hours before the store closes? Unbelievable. I can't return a product at 9pm because their return section closes at 8pm. Is this Walmart?? Waste of gas and time. Will shop on amazon next time. read more

To the employee Mia, thank you for being so sweet and bagging all my items exceptionally well. She organized everything accordingly & super fast, even with a line behind me, she took the time to make sure all the bags were neatly organized but got the job done in such a timely manner! I loved how quick but accurate her work was (coming from an instacart shopper, they expect certain items to be put together & so on). She had such a positive "i can do" attitude & contained a smile the whole time, which is not often saw in walmarts anymore... thank you MIA :)) read more

Just witnessed a homeless man get assaulted by Walmart employees he tried to leave but the doors were locked and they mocked him like ahahaha so he had a small bag of groceries. Meanwhile another guy walked out set off the alarms and left the store. Walmart employees are doing too much. They snatched the bag from the man and swung pushed him. That's assault and pretty sad that another man said he would've paid for the small bag it's Christmas time the employees should have a heart. I hope they get that big raise for stopping mocking and assaulting a homeless man. I think the employees are all on drugs the way they be acting. NOT all of the employees are bad but the ones tonight should be ashamed read more

The stars are for the workers. Theyve generally been very helpful and courteous. Tonight, 8.12.23, mary was a wonderful help to me getting all the bags into the little cart, carefully not squishing fruits and such. One big plus is they brought back manned cashier stations which is very helpful if you have mobility issues and use the mobile cart. One caution on the mobile scooters. They'll say 100% on the charge level, but after a few minutes it might drop to 50% or lower. This happened to me tonight. In the hour I used it, it went from 100% to 15% by the time I made it to the car. Just a cautionary mention. read more

Tell me why the item THE ONE ITEM I put for pick up took over an hour once I was parked to be brought to me and that's after I had to ask an employee why. Item was ready 5 hours ago and I just got off work. I've watched 10 people pull in after me and get their items. Yeah I checked in yeah I called multiple times with no pick up from the pickup number (which has a full mailbox) and the store number. Freaking ridiculous. Also to the moron who said I wasn't checked in.... What the hell is this read more

Walmart Supercenter - Department Stores Near Me - Glendora, California

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Soooo my rating is for the online pick up. I placed an online order for groceries the night before I figured I'd save some time and this would be so convenient. Placed my order it was all set to be picked up between 11 and 12. I scheduled my lunch at 11 to go pick up my groceries and be back with time to spare. I get a text at 11 saying my order is delayed and they would text me when it's ready. I get a text at 12:15 that my order was ready already off to a bad start. I get to Walmart at 12:45 check in and park. It is now 1:40 and they have not brought my order to my car. I've been told they are backed up and will bring it out as soon as possible. Are you kidding me? I requested to speak with a manager and they told me he is inside dealing with issues inside the store. The employee said they are always short staffed but a manager can't see me. This is BEYOND ridiculous and a waste of my time. I definitely don't recommend this to anyone. read more