My first time at this Vons in San Dimas, on the same street as Raging Waters. I was here after a beauty appointment and saw that they had a Vons across the street. So I decided to pop in to get a few essentials that I needed. I got a couple of bananas, a dozen eggs, saltine crackers, and a rotisserie chicken that I wanted to try since it was Rosemary and Garlic on it. The supermarket itself seemed pretty organized and the shelves were stocked with a lot of products. The checkout though had only two staff members and the line was a little long. But overall the employees were super nice. They should maybe have one more clerk on hand. The chicken was tasty as well! read more

Vons - Inside - Grocery Near Me - San Dimas, California

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Dear Vons corporation I hope that you are aware that a national treasure works here. Probably the nicest cashier I have ever encountered works here, she is super polite, helpful and just overall a decent human being. My fellow people if you're ever shopping here make sure you engage Martha as she is a sweetheart and the soul of this store. This Vons is always clean and well stocked. The size kinds of reminds me of shopping at Safeway in the non tourist areas of Hawaii. Overall a solid choice. read more

About (10) days ago, l purchased a bouquet of flowers, roses and a mix, for $20. Normally, about (5-6) days, the flowers will begin to wilt. But, this recent purchase is still thriving, and the buds continue to bloom. I'm impressed. My past experiences even from professional florists, - flowers rarely last (7) days. I did notice on the packing of this flower bouquet originated in Columbia. Most of my previous Vons flowers originated from Ecuador. Nevertheless, GREAT FLOWERS on this latest occasion ! read more

Vons - Grocery Near Me - San Dimas, California

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This is my go-to Vons for essential groceries. Even though this is located in a neighboring city, it has better parking and less traffic in the shopping center than two other nearby Vons. I had exceptionally good service from (Chris, Bakery Manager and Megan who took my initial order). They offer custom made sandwiches, hot deli food (chicken and potato wedges) to cole slaw and various pasta salads. I have also order birthday cakes and when making a change a few days later, they were able to do so in a friendly and efficient manner. On June 1st, I was hosting a baby shower and serving a Thanksgiving dinner. I recalled that Vons offers a "bread basket" with 12 dinner rolls during the holidays. I didn't see this item listed in their website or brochure at the store. Megan indicated she would ask the Bakery Manager if they could do this in June. The difference between these dinner rolls and the regular ones sold on a daily basis, is the "bowl/basket" is edible and makes a nice presentation on the dinner table. As promised, Megan called the next day and stated they could fulfill my order for six baskets. I also received a phone from Chris (Bakery Manager) to confirm 6 dozen dinner rolls. The day of the party arrived, my rolls were ready at noon, as scheduled. This may seem like an ordinary request to most people, but it was made off-season and they could have said it was NOT available. My guests LOVED the bread! The rolls were very tasty, I didn't even need butter for flavor. They were fresh and moist. Special orders and good service keep me coming back. I also recall having trouble creating my account on their app and the cashiers are very helpful in showing me how to "clip" coupons and save in my "wallet." They can prepare large orders and party trays at the Bakery and deli. Need a nice flower arrangement or gifts? They have a lady making bouquets for every holiday and special occasion. Shop at Vons Via Verde and don't forget to tell'em that Rosemary sent ya! read more

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My visits to the Vons at the Via Verde location have always been pleasant. The store is right in the neighborhood, in such a convenient plaza, and it makes daily shopping so much easier for local families. The staff are helpful, and it really feels like a community market. I can't imagine losing this location. It's an important part of our neighborhood. read more

This Vons location is always clean and well organized, but be sure to check the dates on any dairy products you buy. Today I found 1 yogurt that was 2 MONTHS past its expiration date as well as several others that were a few days past their dates. read more

This VONS location is my default store to go to. It's a bit of a drive for me, but it's worth it - I don't need to stress about parking because there's so much of it, the employees always welcome me with a smile and are more friends than strangers, and the pricing can't be beat. It has everything I need at prices that don't bust the budget. Organized, clean, and easy-to-spot deals. I go there to decompress from a full day of work. Sometimes, grocery therapy is what I need instead of a spa day. I love their prepared food section. Chicken tenders, wings, fries, salads...you can't go wrong there because they'll have something for even the pickiest person. They also have a clearance corner - lots of goodies there! That's where they usually put items from the last holiday. Think - chocolates after Valentine's Day or green sprinkles after St. Patty's Day. Get a VONS club card because the discounts get better once you become a member. Look up and down the aisles and you'll notice the value they give you if you enroll in their program. read more

I wish the store had better produce and brighter lighting. I've been going to Albertsons once a week even though it is a little further for those reasons and of course a better selection. I do stop by the Vons for quick emergency runs. read more

This is strictly for Adam the cashier. Thank you so much for your patience. Thank you so much for helping me with my Vons card. Extraordinary customer service. read more

realized when i got home and started eating some of what i got, $50 worth of groceries were expired, wtf? my clif bars were expired by over 2 months. how is that even possible. i didnt even check while buying because i expect grocery stores to keep their stock fresh. guess i learned my lesson there. read more

Absolutely the cleanest Vons I've been to. The young lady in the floral department "Gloria" gives us the BEST Customer service!!! She make sure we are happy with the flower arrangements and will Taylor it to your event. I HIGHLY RECOMMEND this Vons! The deli hot food is delicious and always and freshly cooked. This is our Vons now. Thank you for giving us the best food,flowers and customer service in the community!!!!! read more

Vons - Beautiful orchids - Grocery Near Me - San Dimas, California

Extremely helpful store employee who took the time to help me over the phone. Wish they stayed open an hour later like the other Vons.

We were vacationing in the area and stopped here to load up our Airbnb. Vons is Safeway and it felt familiar. It was nice to see the camaraderie of the younger staff and see them laughing and having a good time. read more

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I visited this Vons while waiting for my dogs who were at the vet . I had to pick up a few things. Tomatoes being one of them. The store is very small but has a little of everything. However the y looks very run down and not well cared for. A lot of produce looked old and spoiled. I was nervous about purchasing anything that was not pre packaged/canned for fear of spoilage. Some of the packaged food such as bread were expired. Thank don't think I will be returning. Next time i bring my dogs to vet i'll just wait for them in my car. read more

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This is clearly an exceptional grocery store. I have been looking for a new grocery store for 2 months because I recently moved to this area. I've tried sprouts, Trader Joe's, stater brothers and others. I finally drove a bit farther and went to Vons Via Verde. Wow, it is a breath of fresh air. The organic section is complete, fulfilling my every need. The meat department is beautiful, with enticing meat at every turn. They have a decent assortment of special diet food, although this could definitely be expanded upon, that is my only observation of needed improvement. The store is very clean and the service is exceptional. I was buying pumpkins, large, fantastic , fairy tail pumpkins. I could not lift them. There was an employee outside, Mark. I asked him to help me. He was on his break, but he skipped his break to help me. That's special service. I'll gladly drive out of my way to shop at this store, especially with such good employees. Thank you! read more

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I love this vons. the people there are super sweet. it's never too packed. and it was fresh food.

THANK YOU to everyone in the Deli Department. I ordered 7 platters with sandwiches, cold cuts and veggies - they did a fantastic job - it was a big hit at our party. read more

This 5 star is for the floral dept. and Jaylene. I went to my florist in W. Covina to get a Bouquet done to celebrate a one year anniversary. They didn't have the color or flowers needed to duplicate their wedding flowers. Disappointed, I stopped at Vons to see what I could get and that's when Jaylene made the magic happen. It was beautiful and actually half the price. Give them a try for custom orders, you won't be sorry. read more

Vons - Grocery Near Me - San Dimas, California

This is my go to Von's. They tick all the boxes. Good management, friendly staff, good variety of produce and non produce items, clean and nicely laid out, so it's really easy to find what is needed. Good bakery too! They're great! read more

I shopped here today, cashier was Samantha. I said good morning to her, she looked away, scanned my items and asked me if I wanted a bag. I was getting cash back and she looked so disgruntled while waiting for the receipt to print and the drawer to open. This was such lack of customer service. I don't expect anyone to jump through hoops for me, a simple "Good Morning" sets the tone for a better experience. Maybe she was having a bad day or was sleepy, it was 6:47 a.m. when I was there. She expertly displayed that she did not want to be there and was put off that a customer with 3 items interrupted her standing around. I am retired from my job in the pharmacy at Walmart. Customer service is crucial to maintaining loyal shoppers. read more

Been shopping here for years, this location rarely opens more than 1 register, get some self checkout machines Vons, get with the times and help your staff read more

Vons - Typical at this Vons - Grocery Near Me - San Dimas, California

The customer service at this grocery store is amazing! Led by Store Operations Director, Favi Perez, our entire family couldn't be happier to have this store and this team available to us! On an exceptionally crazy Saturday, our niece was graduating APU, we new we needed help. The week prior, we finally knew how many would be celebrating at our home and I called Vons to see if they could help prepare what we wanted. Deli, in-store items, a small decorated cake...and could they deliver it? The answer was YES to all the above AND Favi said she'd deliver it personally. We ALL can't thank the team at the San Dimas Vons (on Via Verde) enough! This is true customer service and we are greatly appreciative! Please support this store!!! read more

I moved to Via Verde 4 years ago and love my neighborhood Vons! They have everything I need and are always super friendly. This was the first thing I loved about moving here. Thank you staff, especially Martha who is always super sweet and kind on every visit. read more

This Vons in San Dimas is a bit hidden. Who other than the surrounding neighbors would have known there's a franchised supermarket in their hood? Apparently a lot of people do, since they're quite well stocked in groceries. The supermarket is clean, has a friendly staff of employees, and sells a lot of different merchandise. A well stocked beverage department, a good variety of fruits and vegetables, a decent meat department, flowers, and lots of groceries is equivalent to a great supermarket. Prices are about normal compared to other supermarkets, but obviously a little more expensive than grocery warehouse markets. But convenience catering to the surrounding neighborhoods is fine with paying a little more. Keep up the good work, Vons! read more

This store needs to teach their deli staff, especially a guy named Mike to properly speak totheire customer's .this guy was really rude

Just like everyone else, I've been shopping here since before I was born. Hahaha. I even worked here in high school! Yes, before I was a reactor mechanic I was a grocery bagger. It gave me character and good work ethic. Anyway this Vons has everything you need! The shelves are usually fully stocked and the employees are really nice! The deli department and bakery department are combined which is cool! It's not a huge vons so everything is easy to find. If you can't find what you are looking for ask an employee. They are usually helpful and if they give you lip tell them you are a mystery shower! Ha ha jk! Overall, this Vons is awesome and less than a mile from most of the neighborhood. Right smack dab in the middle of Via Verde. I'm not kidding, most of us walk there just to burn off a few calories. read more

Vons - My hunky husband and my favorite store - Grocery Near Me - San Dimas, California

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I am very disappointed with the deli department at the Vons Via Verde . I love their sandwiches but many times they are out of bread? I mean the whole isle is full of bread to purchase but when I want a sandwich they sa they are out of bread? I have spoken to the manager and she told them to take one of the bread to us.They had a big discussion about how the deli is not supposed to do that . I would not complain but this has happened many times .Do you think if you were having great sales that they could keep bread on hand to make sandwiches? Last week the fellow had no customer and when I wanted a sandwich he tried to have me buy a ready made one . I hope that management can make some changes and find a way to keep bread on hand. read more

They really do try their best to be personable to their customers. Upon checking out, the cashier would usually take a quick peek at my name (credit card, rewards card, etc) and greet me using my last name. They butcher it each and every time, but at least they try :). Clean. Always stocked. Seldomly crowded. Always cold. Redbox, coin star, and the new gift card machine is such a novelty to have at this grocery store. read more

Just now a big female cashier with short curly hair is rude. She won't greet customers and won't say excuse me before bumping into someone

I frequent this Von's, it is rather small but convenient, however I must remove a star for their meat department. In general, I not a fan of Von's meats, and by George, this one is terrible. I have bought rancid meat here and have had to return it not one but two times. No bueno, and I do not buy fresh meats here anymore. The produce is just OK, and I like their deli and its never too crowded. Their breads are really good, live the French and Italian loaves. The cashiers are always courteous, but sometimes a bit chatty, and if youre in a hurry, like I always am, it can be a challenge to not become impatient. The staff also needs to be mindful of opening lanes when someone with mile-high piled cart pulls in... they need to respond quicker to open another lane. At the end of the day, though, all the employees here are all very sweet, and seem happy to serve their customers. I particularly appreciate their wine section here... very well stocked ... but please get my Beringer White Merlot Back in the fridge right now , guys!! Lately they aren't keeping it chilled for me like they used to. read more

Vons stays open later than most of the other grocery stores and you can usually find what you're looking for!

Great store. It's a nice place to shop if you want peace and quiet and to avoid crowds while shopping. The store is organized, clean, quiet, and most of the staff members are very friendly. It's convenient and easy to get in and out quickly. read more

Vons doesn't care about their customers. They are only taking minimum precautions for their employees, a lame attempt at a plexiglass barrier that is too small to be protective and red X's on the floor so that customers don't crowd the check stand. T As for their customers, they crowd us in line without opening another check stand. Meanwhile, an employee wants to buy something so the manager opens up a check stand just for this employee to check out quickly, while the customers who have been waiting are told to stand behind the red X on the floor and crowd into the isles of the store. Nobody wiping the handles of the shopping carts like the other stores I have shopped. I really will avoid this store at all costs. read more

It's a Vons so it's a good store regardless. But the staff looks like they're not used to black people walking in. Felt very uncomfortable the entire time. But welp. read more

Terrible service deli service. Nobody came up to us after 10 minutes while we were waiting for a sandwich. Lady who was in the back handling raw chicken makes our sand which after without washing hands. Another employee sitting behind the counter on her cell phone! read more

Vons - Terrible service - Grocery Near Me - San Dimas, California

There is never anyone working walking around so I could ask them questions. It is always very dark inside and not very welcoming since I recently moved to San Dimas. read more

THIS Vons has super friendly staff. I called shortly after the Holidays to ask about Egg Nog. They had a few flavors left, and I asked them to save me a few of the original one. This location was my 4th attempt. After running around town, calling here and there, it was great to finally find a store that still carried that drink. I don't blame the other stores for running out. Obviously it's the "Holiday Drink" so they all ran out. Once we got there, two people approached us asking if we need help. Yes, I certainly do. I was looking for the guy I spoke with over the phone, that placed my drinks on hold. He brought those drinks to us, was super friendly, and courteous. While there, we also bought a few bags of grapes. Not the freshest looking, but was craving grapes. Once I got home, and opened the bag, they had already started molding. Yuk. I was going to give them a 3 star, but since I had super service there, I rather go up a notch. ;) read more

Today i bought some horrible horrible guacamole. It tasted so bad that i had to go back to return it, i am so thankful that i tasted it before putting it on my food but it still made me lose time going back to the store to get fresh avocados instead. The supervisor was so indiferent to this event that it made me write this review. I asked for a courtesy coupon or something for the trouble and he just said "no we dont give that". The biggest problem is the level of indiference he shows towards this, if i ate that guacamole and got sick they would have a bigger problem on their hands. Vons management please create a better procedure to handle these situations so customers like me dont have to write bad reviews. read more

Hello, welcome to Vons... home of the over priced groceries and eerie poop smell creeping from aisle 4. Not kidding whatsoever.

I usually do not shop at Vons due to the prices. I've always considered the higher prices being due to the better customer service, the Starbucks and other customer services they provide. When I just need one or two grocery items I'll make a trip. It's always super clean in the store. Sometimes the aisles can be confusing. They have groceries, a card section, beer/alcohol, bakery, fresh baked items, deli, and a household section. If your a club member you can even find good deals at times. read more