Came here and they basically had no food!!!! How does a grocery store run out of food. read more

See all

Let me just say, wow. This is the NICEST Walmart I've been to. You ever see those videos on the internet of weird old ladies or those fights that go viral in Walmart? This place is the opposite. Barely any people. Mostly everything were stocked in the aisles, and it looked entirely organized. I was visiting from San Francisco, and the Walmart's in the Bay Area are usually really messy and overcrowded so this was something new. This Walmart has about everything you can think of, with a-m-a-z-i-n-g deals. Imagine a Safeway, JoAnn's Crafts, Best Buy, Baby R Us, & more, but all in one store. Believe me when I say they have everything here. I saw items that I've never even seen before, like Pop Tart Cereal?! How cool. My friend also bought a bottle of Ciroc Cognac, that we both have never seen before for quite cheap. What also stood out to me was their choices of candles. There were so many scents and they were all the size of the expensive ones you'd see at Bath & Body Works--except these were only like $5 bucks! There are so amazing finds in this store. You just have to see for yourself. Sigh, I honestly wish I lived closer to this Walmart. Super jealous.. read more

I guess you can say that Tracy has now arrived, because not only do they have a mall, but they also have a Walmart! Well, yip yip yahoo. These days, my family meets up with my parents at Golden Corral every two months or so. If we get there early, we go to Walmart to get things that we need. So we're certainly not regulars, but we go here enough that I can compare it to other Wally Worlds. By and large (emphasis on large), it's a regular Walmart, with a larger parking lot that's not shared with anyone else. It has the usual Walmart goods: clothing, electronics, sports (including shotguns and ammo), toys, auto, health goods. All at low prices. It's a Supercenter, so the entire right side is groceries; I haven't been in this section yet, so I don't know about its selection or prices. The times we've been in there (early evening), it's pretty clean, with a clientele that's typical Valley bordering on the "People of Walmart" stereotype. The store help isn't much help. Walmart had a lot of land to work with, and they took advantage of it; the store is spacious, with wide aisles, and you don't feel crammed in. The only problem is that it's a long drive from Grant Line Road, but that's being nitpicky. With groceries, this Walmart can be the one-stop shopping that Sears and the local mall were at one time. Good for those who value low price over style. read more

I just got back from the Tracy Wal-Mart and had a very bad experience with them..... it's not the first and most likely it's not the last.....I tried to get a few cans of spray paint and waited over 20 minutes pushing the service call button. After 20 minutes I looked for a person to help but only found store people stocking and picking orders. Wal-Mart corporations needs to fix this problem Apparently, local management cannot handle this issue.. read more

The store is right off the highway which makes it a great spot to stop and shop. The issues for me personally are the smokers filling the area with smoke, creepers, and quality of service. There are smoke detectors that can ask smokers to move away from customer areas; walkways, parking close to doors, doorways, cart areas, etc. There are cameras to watch for creepers making people uncomfortable to come and shop. There are ways to track products to the point that some stores don't even need associates tending them; no need for body wash to be under lock and key. As for shopping, stocking, and checking out, where's all the "Wal-mart innovation" we keep hearing about? Autonomous janitors, smart carts, drone assistance, drone delivery, cashier-free shopping, robot shoppers, mega vending machines, etc? Customers can already order with Google why not have a smart cart that makes it so customers can pick up items while they are at the store with a smart cart or robot shopper instead of all the hoops we jump through now? If Tracy's aspiration is to truly be the "next Silicon Valley" it's time to get SMART in the infrastructure of businesses and homes. Wal-mart's practice of locking certain products behind glass sends a clear message that is not seen in high-tech communities. Wal-mart, it's time to consider your message. read more

I moved from a City that will not allow Walmart to do business within the City Limits. So I can not say how overjoyed I am to be in a town that does allow Walmart to be a Merchant. Out of all of the Walmart's that I have gone to, the Tracy Walmart is my fave, they have a wonderful cast of people that work there. For example, I lost a small screw that was in my prescription sunglasses, so I stop by the Optometrist in Walmart just hoping that they would do a repair on my glasses. Not only did they repair my sunglasses, but they did not charge me for the new screw, or the repair! I also love the fact that Walmart is basically "one stop shopping," you can get groceries, clothing, automotive items, to computers....Walmart, you don't know me, but I love you! The only downside to this Walmart is that they Lock Items Up, and you have to wait to find a store clerk to unlock the item you want. :( read more

Anana at customer service is Very unprofessional!!! She was very Sarcastic and offended lots of customers. She shouldn't be working for customer service! Because of her I will never shop Walmart again. I prefer to go to target and have better service. I will tell friends and family about my experience so they don't shop at Walmart and have the same Experience I had. read more

I bought two scooters for my twin girls online from Walmart. On the wesite the picture and description had LED and beautiful colors The product I received was totally different from what I ordered. Walmart store will not take the return because it was bough online. Now I am unable to exchange. When I tried to return it, I am being charged Restocking fee and return shipment by your vendor. Very Bad business practice. Now this makes me think Amazon would provide better service. read more

Negative experience . They don't know if they have propane in stock. They charged me for propane. Later found out they don't have in stock. Then tell me to goto customer service to get refund . It has long queue big line . Called manager she didnot come to answer. Finally found her. She said no sorry inconvenience caused by their cashier. And asked me to stand in line to get refund for their mistake. Seriously this is your customer service. If cashier would have known in advance there is propane . Customer waste of time would be avoided. It's sad and surprising to see manager herself don't care about customer service didn't even felt like saying sorry or improving the experience in future . Wasted my 1 hr. People make mistake that's fine but not to say sorry or don't even care to improve is sadly very bad for manager attitude .She should atleast get basic training for customer satisfaction. read more

There was a worker, he goes by the name of Sergio, and he was really rude to me and my family. He had his headphones in and pretended to not see us. When he could SEE, but not hear. I needed help finding an item in the makeup aisle and he rolled his eyes at us and gave us attitude when having to unlock the doors to retrieve a couple products. When taking two minutes, he asked me how much longer and kept rushing me. This worker really should learn some respect. read more

How can you expect more? This IS Walmart after all. I can always find parking and loads if grocery and household items at a great discount compared to Target or Safeway. I feel like I'm getting a good deal. I don't buy meat or produce here but anything for the pantry is deeply discounted. Only one real downfall, they never, ever, ever have enough check stands open. read more

Walked in here recently and this place has been completely revamped. Looks like it underwent a major renovation. The parking lot was full and there were tons of people, we stopped in to get some Advil but ended up getting some flamin hot cheetos, coke zero and cookies too - snack attack! Checkout was fast and simple and staff were helpful. Since the renovation looks like they are keeping this store well stocked and maintained. It was clean and tidy. read more

Walmart Supercenter - Department Stores Near Me - Tracy, California

See all

Not that it matters but, I ordered a new PS3 via the Walmart website to; hopefully save some time; not have deal with waiting by the mailbox for a package drop. After placing the order, I got a text message telling me I could pick up my item at the WWW counter located in the front of the Walmart store. The instructions were simple. Bring a copy of the receipt to the desk and they would hand me my package. Check out how simple at Walmart works. I arrived at the store the next morning, a few after 10 AM . I made a B-line to the front of the store and found the WWW line. Not bad, I was #3. To the left of the WWW area is the returns line. They too had a small line-up of folks waiting but again, no biggie. The line should move fast. Well after waiting five minutes or so, I noticed my WWW hadn't moved but, the returns line had. My place as #3 soon became #2 when the guy in front of me moved to the returns line. Hey, it happens. He was in the wrong line. Better for me. Another five minutes past, and still no help on my side but, damn that returns line was chugging along. Cutting to the end. I finally got fed up with the lack of service, eye contact or just common sense from the employee helping at the returns line to ask us, the ones standing in the WWW line if we needed help. So, In my most polite voice and attitude I asked employee if I was translucent. With a puzzled and stupefied look on her face, she finally acknowledged my presence enough that I could ask for help. After 20 minutes of waiting, a manager from the store showed up and finally retrieved my order. read more

To he honest, when I heard they were making our Walmart into a Super Center, I wasn't thrilled at all. I had been to the one in Stockton and I felt like it was a total Zoo. However, after having been to Walmart since the remodel, I have to admit...I actually like it! I feel like I can get everything I need here which is super convenient. The store is generally well stocked and clean. I hope they keep up with that! Only thing that really bugs me is the constant soliciting. I can never go to Walmart without feeling guilty that I can't donate money to some foundation every single time I walk in. There also a lot of unofficial soliciting in the parking lot *sigh*. Anyway, aside from the soliciting, I'm a fan. read more

Walmart Supercenter - Cutest Piñata ever! - Department Stores Near Me - Tracy, California

genuinely hate going to this Walmart. every time I need something from one of those locked boxes it takes 10 minutes until an employee comes to unlock it and there are never enough check out lanes open. always takes at least 15 minutes before you're out of there. read more

CARTS... Can someone do cart runs pls? You see employees having fun bringing back the electrical carts back but not going back out to gather the carts. CLEANLINESS... Can someone sanitize the Sanitizing Station pls? "A" for efforts but do need to maintain. read more

The only wally world in tracy and eventhough there are times when I am here I couldn't find what I needed due to lack of stock in their shelves, I still seem to get sucked in to going, loiter and fill my cart with unwanted stuff whenever I'm here. People who work here are your typical walmart associates, either they're busy doing nothing, ignore that you're there standing in front of them needing help or they'll go out their way to help you. Moving to Tracy, I needed some things and this place helped me out especially budgeting wise. Their price catcher phone app is also cool since they'll price match with nearby stores and give you the difference back if they found lower prices. Score! Other than that, I get my daily necessities whenever I am here and you can't beat the price on some of those deals. read more

Horrible service! Extremely rude associates! Was lied to after asking for a manager. Was told there would be someone in after 10 but there were several managers there. Wasted 50 mins of my time trying to pick up a curbside order!! Was also called a b...h after asking for a manager! Will not shop here ever again! read more

Still meh and they usually don't have what I am looking for at this location anyway. It's important to note that it's not my regular location anyway so no love lost. I will give it to them that the store seems cleaner than most locations so that's a plus and they seem to have a handle on line schematics. Prices seem to edge more toward Bay Area prices in my humble opinion which isn't always the best. read more

Count that 1 star as a big FU. You know it's hard enough as a mother, but then to walk into a store and already be treated like I'm a bad person is ridiculous. Walmart has their infant formula behind glass to "prevent" it being stolen. They have a button you can bet no one will open that case for about 5-10 minutes unless you call the manager. Then when you get your formula they take it to a designated register that ALWAYS has such a long line instead of letting you take it to a shorter one. All in the sake that a mother doesn't steal it. Cause God forbid a child is fed right? Cause God forbid a billion dollar company like Walmart loses $20-40 on a can of formula. And to top it off they chase me down and tell me I didn't pay for the formula when I handed them my receipt. So now I was late picking up my babies. This company can eat sh*t. Their workers deserve better. Disgusting. Absolutely horrendous company. read more

I waited inside the optometry for over an hour just to purchase frames. There was one lady helping the same person while four others waited. I will never come to this Walmart for glasses again. I got up and she asked if I was leaving. That's it. Ridiculous I could of easily been rang up and left. read more

I needed product that was in a locked case which had a sign that said to ring for service. I Rang and rang the bell and waited for over 20 minutes without anyone coming to help or anyone walking by asking if i needed help. I finally walk over to another department to ask for assistance because I'd been pressing the button and no one has come already for so long and she says it doesn't work (there was no sign that noted out of service so how would one know??) I couldn't just help myself since it was a locked case. She called someone over the loudspeaker and again I wait for another 10+ minutes. A nice gentleman who must have heard the last call on the speaker asked if I was still waiting for help and I said yes. He then asked someone to call for assistance again. This time the assistant manager came over with the keys within 5 minutes and I got what I needed from the case in 2 seconds. I forgot to mention prior to pushing the button in the department, I had stopped and asked two other guys in The neighboring departments where the product was I needed and each one pushed me along and still couldn't even call for some help for me knowing where I was going, I was going to need someone to get the case unlocked for me! Ridiculous I had to go through all that. I really hate going to Walmart and every time I go am reminded why I don't shop there often! read more

Walmart Supercenter - Department Stores Near Me - Tracy, California

Worst fuckn customer service in there car service department first off they scam you on the battery warranty they tell you your battery is good and a month later after warranty has passed now they say it's completely dead and now I'm having to buy brand new and again trying to sell me on warranty how ridiculous no thank you ! ! If my car battery wasn't dead I would of gone anywhere else but here . I been here 2 hrs under impression my car is being worked on only to find out they haven't even been told to work on it!!! Awful rude ass people and that's if you can even find someone to assist you! Never coming back here again not worth your time rather pay more where you can actually get service and respect you and your time. They should just close down this department! Give it zeroooo stars if I could. read more

The management really needs to learn how to staff this Walmart. I am always constantly waiting in long lines, or looking for an employee to help me because there is hardly anyone ever working here. I feel bad for the poor employees who have to run back and forth in between departments to service the customers. I recently had my oil changed here, and after waiting over an hour, the computer was locked up and I was told we were waiting for a Customer Service Manager to help fix the issue. After standing around for nearly 20 minutes the sales associate helped myself and another gentleman at the sporting goods register. There was a mix-up with the service reports and the other gentleman paid for my car by accident and left, so when I was being rung up, it wasn't allowing them to charge me because my car had already technically been paid for. I then had to wait for another 20 minutes before they were able to fix the problem and I could leave. The employees here are very helpful and it isn't their fault that the management doesn't staff enough workers. Oh, I was also told by an employee that management wouldn't approve for the automotive department to buy a new vacuum since theirs is broken when I asked why they didn't vacuum my car. Way to put the customers first. read more

Walmart Supercenter - Front - Department Stores Near Me - Tracy, California

I've been to this Walmart a few times and it's your typical Walmart, so what do you expect? Longs are expected, and yes at this Walmart has long lines too. There's nothing you can do about it either, it's just how Walmart chooses to operate. Although, based on the pictures and title this Walmart seems to have become a Supercenter now....which is nice. Dislike the McDonald's inside the Walmart though because they don't serve Ice Cream...at least that was the last time I was there. read more

I have to agree with several posts about Walmart. The lines are always very long. The self check out lines at times wraps around the womans dept and half way down the main isle. They do seems to have enough staff. They need to open up more lines at certain times of the day. read more

Well, overall my Walmart shopping experiences are ok. They're open late, etc. I can pick up a video game anytime if they have it in stock and so on. This particular location's buy online and pick up at store experience I tried recently this month didn't follow through at all. Tried getting an Apple TV at an online price for 64.99 vs 69.99 when you buy in store. The guidelines say if you buy online before 6pm, you wait four hours at the most to pickup. I placed my order 4pm. The first email gave an eta that it is in the process and the eta would be 8pm around that for it to be ready for pick up. But mainly I'd have to wait for a confirmation email. Which I never got. I went to the store's online ready for pickup dept which is there by the photo dept. Apparently they said it's not ready yet. They directed me to the electronics section. There was one guy going through the same thing ordering a PS3 online I think but his wasn't ready either. The staff there was NOT trained on getting the product checked out or scanned as paid to then be sent to some ready bin. Then they sent me and the other guy back to the online pickup dept because they radio'd in some manager to see about overriding and making this ready. Apparently they said I'd have to wait tomorrow. Hence I believe they perhaps restarted the process and its past 6pm of course. We both decided to cancel. I just walked out and submitted a request to have the order cancelled from my phones app and without much hesitation got a confirmation email that it cancelled. Kind of unfortunate. I only rely on better online store pickups of other stores like Best Buy and Frys. Apparently I think this store location didn't have the well equipped staff to do this, and this was again before 6pm. Assuming these online store order reps or pros leave at 6pm or something. Other than that just plain buying in the store etc it's fine and all. I think it's common in some depts especially the electronics dept that almost no one is there to unlock some product. Just don't do the buy online and pickup at store. read more

Prices are very reasonable but customer service from employees is not good. Accidentally one day if I make a call to know if they have a product or not, then I am finished. I will be so frustrated with the ignorance of their employees and drive myself to the store. As long as you know where their products are and don't need any assistance what so ever from tgeir employees you are good. read more

Walmart Supercenter - Department Stores Near Me - Tracy, California

I typically avoid Walmart because they are usually a mess and the associates usually don't care to help anyone. But today I met two guys who helped me (Mario and Nick) with my griddle grill. It was a huge heavy box and was up high. They didn't bitch or cop an attitude at all. They were super friendly and even helped me to register and out to my car to load it. We discovered the item was damaged so they also helped me take it back in, explain it to the customer service person who didn't want to do the refund/exchange due to their covid 19 policies. These guys pulled down another huge heavy box and again helped me get it. Huge shot out to Mario and Nick for helping me. They by far provided the best customer service I've ever gotten in any Walmart or Target. read more

Wish I can leave a better review for my local Walmart, everything is decent except if you ever need to return anything, be sure to expect to invest no less than 20min as there are always 1 person do return and at best 2. Which I've only seen once. Writing this review as I'm waiting in line. I been here 10 mins and there are at least 9 more people In line. read more

Waited more than 20 minutes to have someone come and open the case to get a tube for a bike tire! Ask 3 different employees and no one had a key and no one ever came. Why lock up stuff if employees can't help? I preceded to request to talk to a manager to complain, spoke to the Front End Manager who called the store Manager and I was told they would be there shortly! I waited 15minutes and the Manager never came up front! No wonder employees don't care neither does the manager! Will never shop her again! read more

Yeh customer service is really very bad, they are very rude and they won't provide any type of hep. Buying any products from this store is a nightmare. Very poor service and policies. read more

Came in to the auto center today 6/29/21 and there is one young man that cannot help anyone because he is due for a break and I guess the system locks him out. I stood in line for 45 minutes with 6 other people. The young man called the manager to send help and nobody showed up...these people obviously don't care for their customer's time. Apparently today was everyone's day off...? So unreasonable, annoying and inconvinnient... read more

This is one of my local Walmart that I go to. Most employees are wonderful and I usually have a good experience here except in the bakery. The ladies in the bakery, especially one in particular, every time I try to order something, no matter how far in advance I try she will tell me that they can't take anymore orders. I'll even try ordering to pick up on a weekday and she will say that it can't be done because they are fully booked, so I always have to just go online and put the order in for the day that I want. I like to order in the store because there's more selections than online but the ladies in the bakery always say that they can't take anymore orders. I love Walmart cakes and cupcakes but My last experience with them was horrible I ordered a cupcake cake and received something so ugly. I wasn't expecting spectacular but I wasn't expecting something so ugly either. Pictures included.. read more

Walmart Supercenter - What I received.. Manager told me to go to a "real bakery" if I didn't like the work. - Department Stores Near Me - Tracy, California

See all

This Walmart is always crowded and not enough cashiers. They have single self check out but not the ones where you can ring more items (like a longer conveyor belt). Too many pallets are out too so if you have small kids this can be dangerous. read more

Always a great experience with their grocery pickup up staff. Today Emily went above and beyond. I could hear her speaking with other customers waiting for their orders and she was kind and patient. Her attitude and cheerfulness made waiting easier. I know it was not an easy day as every spot for pickup was full. It would have been so easy to have a bad attitude but she was upbeat, efficient and kind. I really appreciate it! read more

I came in at 5:00PM on October 27, 2023, I went to the electronics area and one guy that works there came by to try selling me a phone for allegedly $18 and got rude when I told him I'm looking to get a smartwatch and he rudely says "you have to wait for an associate" and walks off, then another employee Derelle he was even more rude He was in the middle of doing something with a bunch of small catctuses woth other employe and he was yelling and being rude to his coworker Pravee they were taking quite awhile. Then after that was done, another customer who was there waiting for them to finish up told Derelle he was there to pick up a tv that apparently it was sold to someone else and told him rudely "I can't bypass this" and then I went up after the customer left and asked if they had the Garmin Fenix 7X Pro available I didn't see a display one like I had seen at other Walmart locations. He was rude from the beginning and asked me what I was looking for right after I had told him and kept asking me and I told him I just told you what I was looking for and kept scolding me for asking him a question about a product if it was in stock. Sheesh I'm not going back to that department again. read more

decided to come to Walmart this morning at 9. Did my quick run around the store for my household necessities. I must admit it's a lot cleaner and organized than before. My only grip is when I decided to buy some fresh hot wings at the counter I was Denied Because " It just came in this am that we can only serve at 10". Like the food is out, it's crazy slow and I'm a buying customer. How long does it take to give me 5 of two different type of hot wings. Where is the customer service? ...Definitely could have earned four to five stars. But oh well. It's Walmart. They don't care about customer service Bac of the good prices they offer. read more

YOLANDA! That's her name. She helped me yesterday around noon when I needed it. She went above and beyond with me. I really appreciated YOLANDA at the front of the store. If you need help from a helpful person ask Yolanda up front. She is the woman who wears glasses named YOLANDA. All I can say is thank you YOLANDA for helping me save time and frustration read more

From coast-to-coast, I've shopped at Walmart, even venturing into the stores in Northwest Arkansas 45 minutes from their headquarters. I still find it a so-so experience. This one is better than some I have visited in this area. It seems well stocked, which is certainly a plus. Nothing is more useless than going to a store and finding that you're going to have to drive to another store because they haven't re-stocked shelves. Who hasn't tried to get the milk at the back of the Walmart racks because they haven't moved them forward? I've had good luck with their store brand soy milk and soda, but I get brand name merchandise most times. I didn't get much but drinks this time, but looked at the electronics and movies and Miss Thang in that department certainly had an attitude toward anyone and some lady gave her something right back. Good for her. At least, the store has more in stock than other stores and if I need something specific, they'll probably have it. read more