Walmart gardena , bought a lasko fan, two weeks after stop working tey to returned and the manager said i couldn't because i dont uave the original box, and his employee gave me wrong information, also he admitted that he doesn't train his employee to work there read more

The service is horrible! From the agent at customer service counter to the self-checkout, to the curbside pick up. No one knows what they are doing. I rarely come to Walmart but every time I do, I am reminded of why I don't do business here. Not to mention that none of the staff is friendly. read more

I just wanted to com on here to say most times I go to Walmart I feel like no one has a sense of urgency. But today when I was leaving the store a worker named Dottie was really on it. She was moving faster than all other registers. It gave me a boost in mood and energy. I just wanted to say keep up the great work your energy was really felt. read more

Do yourself a favor and never come to their service department. I came here for my last oil change and it took over 3 hours (no exaggeration) and now I'm here for tires because I thought it was a fluke incident and they had the best prices but it's just not worth it. I was the only car when I pulled up (on the tire and oil side) and we are now going on 2 hours. I wouldn't be mad if they were busy but they are literally just hanging out and joking around. In addition the manager was working on my car and left to handle another unhappy customer and during the time another car pulled up and they started working on that car instead of picking up where he left with my car. He got stuck inside ringing up people for over 20 mins and my car just sat there while the employees worked on another persons car who just pulled up. So disorganized and unprofessional. read more

No one ever answers the phone!!!! Trying to get ahold of the auto center, went to voicemail then hangs up. Called each department in the options, nothing!!!!! read more

You can improve by giving everyone less breaks every time I ask someone for help they had a soft drink in their hand from the McDonald's restaurant inside of the Walmart and they were on break. Secondly, no one has a key to anything and everything is locked up. I waited 30 minutes to get a watch in 10 minutes to get socks horrible customer service. read more

First, I want to acknowledge the employees that were helpful during a stressful time. Jorge and Diamond, from Walmart.com and Cynthia and Lina/Lily was very attentive and patient. They all help with website input and they were instrumental figuring why or how the store-Walmart, the insurance Allstate and the manufacturer Philips, all seem to pass the repair problem around. These entities seem to be content with me keeping a broken television. Oh tv, has 4yr insurance coverage, tv is about six months old, it doesnt function and no one wants to service it. I will not purchase these brands again. There were three other employees, in store, who were completely useless and wasted space. read more

Man never a dull moment in this store U have to literally take Zoloft to deal with these people Ask a simple question and always have attitudes I understand they get crazy customers but if no one is acting crazy with them they should act decent Management needs to walk around undercover and check their employees read more

Waited over 30 mins to get something Spoke with manager And who ever was in charge upfront and still waited. Employees gossiping about the manager it's just a mess in there. STAY AWAY! read more

Poor Customer service. Managers are RUDE at this location. Will not be shopping at Walmart again.

Walmart canceled our daughter's Christmas order last minute. I went into the store to pick it up in person. They wouldn't match the online price. Terribly rude. I don't know why anybody shops here. read more

TWO Walmart employees treated us very bad and made my sister cries if I was the manager I would fier them

Worst curbside pickup ever, to find the area is close to impossible. When I did finally located the area, it's in a dark area where I did not feel safe and kept looking around for my own safety. And the wait time is forever, this will be my last time ever coming to this location read more

Inventory manager (possible staff as well...) should be fired...HR where are you...? First time- my order (curbside pickup ) in its entirety was non existent ( yes products were paid for ...only required pickup)! Walmart associates questioned pricing for items etc ...WHAT!!- Walmart associates stated that the entire purchase wasn't available yada yada yada...went inside the store and 'FOUND' my order ( really Walmart Torrance is this what y'all do...) Second time- pickup inside store (didn't want the same run around/ twenty questions/ keystone cop behavior- as first pickup occasion re the PAID for items- had to locate 'missing' /unaccounted for items)! The two scenarios involved the inventory manager (et al), who has exhibited a pattern of 'negative' (egregious) customer service. Now I can say that when reporting these incidents to the Customer Service Dept; monies were appropriately refunded! But, my time was lost and cannot be 'replaced'! Walmart Torrance should revisit the inventory manager/staff workplace performance/behavior ( possibly for training remediation OR...). Zero stars!!! for Associates' lack of customer concerns- 4 stars for the Customer Service unit. And Walmart, now that you know better- please encourage associates to DO BETTER read more

Amazing service from the very helpful Precious, she was holding it down doing multiple things and still upholding a sweet smile and max level of professionalism. read more

Do not come here no matter what...came here specifically for pokemon cards which online says the store has multiple varieties of...first a worker tells me they are all the way in the back and when I go all the way to the back I'm told by another worker they are all the way in the front...then I go to the front and I am told I need to speak with an associate at the register to get them...after waiting in line for about 20 mins the cashier flags who I guess is a manager their name was Mikaela (not sure of spelling)...and she told me with out a smile or so much as an apology that they don't have any left...she refuses to check on any sort of computer or to ask anyone if there might be some in the back despite their own website saying they are in stock of multiple varieties...all around every employee was rude had a dead inside or angry look and no one wanted to help...even the supposed manager who wasn't dressed professionally as a manager at all did not care in the slightest...I can not believe even a manager at this location doesn't know even the basics of customer service such as smiling, apologizing, or even pretending to try and help out the customer...definitely worst Walmart I've ever been too possibly worst store service I have ever gotten. read more

Horrible customer service !!! More employees stocking shelves then there are at the registers. 30 min wait time just to pay for your stuff read more

Needed info on battery installation and they put you on hold over and over and don't answer.

Never received pkg. Even after telling the delivery service they were trying to deliver to the wrong address. Then they sent a photo the next day of the pkg actually LEFT at the wrong address. I tried to get Walmart to replace the items, since they were at Cyber Monday prices, but they would only give a refund, which is an easy way out for them. I can't replace the items at the same cost now. I just wanted the items I ordered, paid for and trusted Walmart to have delivered through a responsible service. It's so sad and disappointing that Walmart feels they are large enough that they don't have to care about their customers. read more

Very poor customer service. When I ask a couple of uniformed employees for help locating items, they did not know. Fair enough. But they should've pointed out people who did. I finally located a couple who did know. Also, why are they barring use of the bathrooms at 1000 AM for cleaning? They should clean during off hours and do light spot cleaning throughout the day. Don't have to clean the WHOLE BATHROOM during peak hours. I cut my stay short. I'll check out other Walmart that may be better. read more

If I could leave zero starts I would. Honestly I never leave bad reviews because I know how much it can hurt a business but today, I was really annoyed. I grabbed a cart today full of stuff to purchase and I placed some of my personal belongings on it as well. As I was shopping around, a Walmart employee took my cart away mistaking it for a returns cart. I didn't even realize it was gone until I turned around. No one asked me if it was my cart! I know it was an employee too because I heard another employee complain about other workers stealing the carts! Horrible! The only thing I could do was leave my number at lost and found. I went around the store looking for my cart like an idiot and wasted a whole hour! Do better Walmart. read more

Never do curbside. They take over an hour to deliver your items to your car. Workers are very unprofessional also.

Bathroom are very nasty I will not be shopping there anymore they need to step it up there asap

Have 3 issues: Waited 23 minutes to use the accessible restroom after knocking on the door to hear if the person inside would be finishing soon. An employee by the name of Nolly exited leaving seat covers and the toilet paper ends pulled onto the floor to allow the puddle she left in front on the toilet to be wicked into the bowl. She was very ambulatory but may have had a different disability to use the ADA designated toilet. I slipped in the water but was able to catch my fall. I thought it best to let the customer service representative right outside the restroom door, know of the water on the ADA designated bathroom, to avoid someone getting hurt. He replied: "Go tell the maintenance guy, he's over there!" and continued his frolics with the lady employee with whom I apparently interrupted. I couldn't reach the "maintenance guy" so we proceeded to else electronics to purchase two phone cables ( the purpose of our trip). A young female employee was stocking the shelf behind us; finished her project, then opened the locked glass case to retrieve the charging cable requested. She was told we needed two cables from the start but refused to open the case next to the one she'd just opened, handed us the product and walked away, saying nothing more. We had to wait another 10 minutes to have a different employee, an older worker female wearing a company yellow glowing vest, get the other cable, that she held at the register for us. I believe the first employee is not trained with the store's loss prevention rules. If you are expecting customer service or OSHA compliance, I highly suggest you go elsewhere. read more

2-11-2022. The lady standing in the very front next to the mask and sanitizer is very rude. I took 4 ply of super small towelette sanitizer to wipe my hand and cart on my way out. I bought 3 rams sweatshirt and pants cost me $168 and food for $200. This lady had a nerve to tell me I'm getting too much. I told her, I bought more than $300 of goods and there's two of us. I was so tired and upset and opt to just call to address this complain. Guess what, no one answers on the listed phone. I saw two ladies standing infront of the cashier next to the clothing section. They are probably the bosses; so they should be answering calls that standing watching their co-workers work hard. When I entered the store, she's also the attendant there that questioned me for getting the sanitizer. What she should be doing is give it to us and have us wipe our cart that we got from the parking. She should say, HI for the least instead of frowning. Please check your camera. I was at that store for more than an hour from past 3pm-5pm. Infectious control should be the number one priority during this pandemic. Customer service is also important! Regardless of the status of the person, literally, people in general should just be nice especially your upfront the store. I'm well dressed entering this store; I could just imagine if I'm not. I'm sorry I'm cautious of my health and the people around me. You should work at the back and not at the front! 2-11-2022 read more

Walmart - 4 ply of small sanitizer. - Department Stores Near Me - Torrance, California

I've been shopping here most of the time, customer service is quite not good, but today i encountered the staff here. His name is KENNETH, i just ask for help in a nice way and he replied with attitude saying CAN I FINISH MY WORK HERE , all he does is just closing the door cabinet. He told me i cant wait. I just as him once for help. He then leave and said i'm not going to help you. read more

couldn't pick up an order but they marked it as picked up. They don't pick up the phone. will call police. read more

8.1.2022 TWO YEARS LATER and they're trying . The floors are clean as is the men's bathroom usually . The rices are no longer far below other big box stores but it's a handy local place to shop . -Nate read more

I had a 2:30 appointment today at this Walmart. And I got there a little before at 2:15. My car got in at 3:30. And I was waiting for a while. Until a workers asked the manager is he could take his lunch. And the manager said no until he finishes this car which was mine and it was 4:15 until I said something and the manager said they were busy when in reality they were all talking inside an office. So I told them to cancel the appointment and left. I already called customer service did a complaint they also told me there's a few clients that have complaint about service. read more

I placed an online order for pickup because the hair brush I was looking at was on super sale. I finally was able to get the pickup a few days after since I've been busy. Got to Walmart, and I went towards the normally opening. I saw "curbside" on a blue sign at some parking spots. After I parked, I realized it said that it was for the pharmacy. I looked around the parking spots closeby, but I didn't see where I was supposed to go. I finally saw a sign on the far end of Walmart with an arrow for curbside pickup. I followed the signs until I got lost. I circled back around and found it was by the auto care center where I didn't look. Oops. I called the phone number because on the app, it said I picked up the item. I must have accidentally clicked something while I was driving. They had my item and were on the way to my car. Got it and was ready to go. Quick and easy process (except the fact that I got a little bit lost). Would recommend if you don't want to go inside or if you need to lock in a sale priced item. read more

Walmart - Department Stores Near Me - Torrance, California

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I honestly would give Walmart as a whole this rating. I went into one Walmart to buy a car seat for me to use for my grandson. Their website said they had it in stock and I could pick up. Got there and they didn't have the color I wanted which the website said they had. An associate there told me to just order it for pick up and I could say when I wanted to pick up. I told her I wanted it that morning or at least by noon. This was before 8am. She told oh yeah it should only take a few hours. Mind you the website said available for pick up. By 11am I see a notification that said delivery by 10pm. So I contacted Walmart and said why is this going to take so long. I was told first via the website it was available for pick up, then by the associate that it would only take a few hours because it was coming from a local distribution center. After a lengthy non productive conversation with someone from "customer service" I asked to speak with their manager. Supervisor comes on and apologizes for the incident, says she wants to be transparent. I asked her can she not expedite this after all I was led to believe this was available for pick up then told it would only be a few hours. She said at first she couldn't expedite but then said she made a notation. I asked her if she could contact them to expedite it, put me on hold came backed and said she was told they would deliver within 30 mins. It is going on 2 hours. Still nothing. Another associate calls and said she tried calling me earlier and wanted to see if she could help. Told her the story and she wasn't able to expedite and agains said she wants to be transparent. Well the way I see it, the website lied and the customer service lied and maybe if she was actually told they would deliver in 30 mins, the delivery area lied. So I told this associate, you guys all lie. Still nothing delivered. I went yo Walmart because it was $20 less than Target. I would tell everyone pay the extra $20 and save yourself a headache. Walmart is not reliable. read more

I just wanted to come on here to say most times I go to Walmart I feel like no one has a sense of urgency.She was moving faster than all other registers. read more

Noey is the sweetest employee there . So kind and helpful. Amazing service with a smile.

Please read reviews before you decide to do any tires service at Walmart Worst place ever Don't come here and waste your time My appointment at 11:00 Now it's 12:19 They don't even touch my car to change the 4 tires Very disappointed I will not be back to Walmart at all Disgusting customer service False people It took the manager Well 10 minutes just to get out of his office to talk to me I have a nother appointment I told him who is going to compensate my time he said no body An reliables people careless This is how they going to be loosing the customers read more

HORRIBLE customer service. I ordered 4 tires and made an appt to have installed they said they would be in within a week. I get a cancellation for my install so I tried calling. I called for 4 hours and no one ever picked up the phone. I drove over to Walmart and was told only 3 tires came in. The 4th tire arrives I go to my appt. A week later. NOW they tell me they can't install the tires because they're low profile. Make it make sense they knew they were low profile tires when I ordered them from there. I wouldn't recommend their service to a single living person. read more

I don't go to any Walmart very often so this is somewhat new for me...this particular store has a huge parking lot with security driving around but still feels sketchy. Probably because there are people (many people) sitting in their cars and trucks watching others get in and out of their cars... The store itself is incredibly large and crowded... I could not believe a store that size had that many people inside. Saw a guy pushing his cart that had 2 car tires, a box of donuts and women's panties in it... very odd shopping list... self check out is great and they seem to be well stocked. read more

Why does my app say that my order is ready for pickup but, when I get to the store, the app doesn't let me check in? Why does no one pick up the phone when I call the number on the pickup parking spot? Why, when I walk in the store to pick up a CURBSIDE ORDER, am I not being g r e e t e d by the g r e e t e r? What else is he there to do? Why do I have to ask him to look up from his phone to direct me to the order pickup? Why does he tell me that the pickup closed at 10 when the store closes at 11 and my app still says ready for pickup? These are questions I will never ask myself again because I deleted the Walmart app and washed my hands of the company. read more

Very poor customer service the lady that assisted me a week ago was Nida and I filed a complaint due to a pickup order that was suppose to be ready but instead we waited 2 hours and kept asking the team members and they just kept telling us to wait in our car. After 2 hours later the team member came out and said they didn't have the item in stock. They wasted 2 hours and made me wait in the car with my 2yr old son. The manager was of no help. I placed the complaint with Nida and she told me I would be getting a gift card for the horrible customer service that was provided by Walmart team members and that I would receive the gift card on the December 12. I did not receive anything then I spoke to Sham and just told me that Nida lied to me and they are not providing me with a gift card for their horrible customer service and that there is nothing that can be done for me and the time I wasted with Walmart. I used to love shopping there but this experience was horrible that I will not be returning as a customer. Train your employees and customer service staff to not lie just to not deal with the situation. Zero stars. read more

Found exactly what I needed. WS able to purchase it rather quickly, and got right out without much hassle.

Lock-up crew never came! I pressed the button a couple times and waited along with other customers. I went up to an employee and she told me to wait for the lock-up crew even if it takes a couple minutes. I waited 10. Unacceptable! Now I have to go get my swimmers ear drops from somewhere else because there's either too little employees on hand or no one knows how to do their fucking job! Either that or fix the damn button. read more