I came here once and exclaimed to myself and friends, "No wonder I don't shop here." I forgot all about that and came back. Still I say, "No wonder I don't shop here." Its crowded, cramped and not that clean either. Its worth missing the 30 cent saving and going to Target. read more

I dont give a review worst customer service ever , this the second and last time coming here we rather drive back to orange county to shop ,which myself and my family will be moving back thank god read more

Worst customer service it doesn't make me want to shop here anymore and Waiting time it's ridiculous.

Yikes this Walmart got such a low rating.... On a side note, the mcdonalds inside had a "buy 1 big mac get 1 for $1" -- so we got 2! The vacuum cleaner section was horribly sparse.. the cheapest was around $50... So we got one at Target instead. Drinks are NOT cheap here.... Food For Less is cheaper!!!! Walmart isn't that cheap after all. read more

This is such a ghetto walmart! The few times Ive been here the experience has been horrible. There are always people soliciting out side, so uncomfortable... I returned one item that was $40 and they would only give me $20. What a rip off. Btw, the return line had 15 people and one cashier. They need big help! read more

They dont even deserve a star. Worst customer service ever. They have barely any lines open for a ton of customers. Just awful. Definitely go to target if you can. read more

You get a very unpleasant feeling when you enter this store. The way stuff is maintained (except for electronics), i really don't feel like shopping much from this store. Unfortunately this is the closest store to my workplace, so for any quick purchases I end up here. read more

I say my prayers before I walk into this place, because it is most definitely a higher power that gets me through this place without cussing anyone out, for real. I have the male employees trying to hollah at me and the female employees throwing shade (throwing shade means Having an attitude , being a hater) at me because they like the guy who is trying to talk to me. some employees are hiding in the aisles pretending to work so no one will ask them any question's. Highlight of the day, y'all are not going to believe this there was a spill in aisle 12 and this is what I hear over there intercom :There is a spill in aisle 12, I don't know who did it, but someone needs to clean it up" ARE YOU SERIOUS?? YOU HAVE TO BE KIDDING ME!! I couldn't do it anymore, yelpers....this place is a zoo. read more

The customet service is very limited. They lack personalities. They have a good selection pf electronics. I was purchasing television which was advertised on floor as another price at register it was $100.00 more.. They said, sorry that price is incorrect. All hell was about to break if they were going to.try to charge us a different price . They had a floor display of about 10 of those television on the floor for that price. He called the manager and he gave us the television for that price that ad displayed . Smh..They made a big big mistake. My goodness I am so happy I am not a frequent shopper at these establisments. read more

I'm here standing in line now, and WalMart know they wrong for doing all this construction during business hours. The lines are backed up into aisles, and no back-up has been called. The front end of the store leadership team definitely needs further training read more

This store is alright. Its not the supercenter that i like. The place was a little bit of a mess since it is Christmas Season. I would definately go back though when i am in the area. read more

slowest workers ever. i needed someone to open the lock in the hardware area, so they paged 5-10 times for somebody to help. i waited for 20 mins, no fking one came to open the stupid lock and so i could not buy a drill!!!!!!!! jeeeeeeeezzzzz you have to hire some better workers who are willing to work!!!!!!!!!!!!!!!!!! :) read more

This is, by far, the most chaotic Walmart I've been to, and I've been to several local, many more in the Twin Cities area where I'm from, and across the country. The aisles are crowded, the shelves are usually a mess by noon, checkouts are slow, and there's usually someone at the entrance/exit wanted you to sign some asinine petition. If it wasn't for the proximity to the office and their size/selection/prices, I would go somewhere else; even another Walmart. read more

This Walmart is TERRIBLE!!!just to return an item it takes for ever. Customer service is the worst!! They are so unorganized!!!

Why is this Walmart so crappy? It's big it has a lot of stuff. The people working there look like they're on probation. Why doe it feel like I'm at the EDD office? Or the DMV? But it has everything and crap I need and it's open. If It weren't so damn convenient and have the stupid $.50 pecan pie I wouldn't go. I don't tell people I go here. It's my embarrassing secret like a hemorrhoid, maybe I just need to embrace Walmart like a mole on my face and call it a beauty mark..........naw. I'll just keep it a secret. read more

Do yourself a favor and avoid this place at all cost !!!! My wife and I like to call this the Ghetto Walmart, and trust me it lives up to it's name every time. Every time we go, there is lines 4 plus people deep at each of the 4 open registers and none of the self checkouts area open. And if the self checkouts are open, only one of them is in working order. Employee's for the most part are generally friendly and helpful, but most of the customers that shop at this location are in a class upon themselves. Parking lot is always filthy, and customer service never seems to have less then 6 customers with only two registers open. Do yourself a favor and shop at the north Long Beach location that is next to the 605. Even though my wife and I live in Gardena, we love going over there since checkout is such a breeze, and they always seem to have staff in the customer service area. On the plus part too, they are open 24 hours so you can do your late night runs if you like. read more

They have a lot of stuff. The price is right. Only thing it was a little sloppy. I'm sure its a huge place and not easy to keep it up But its not so fun to shop in a messy place. read more

All the gold fish were dead. Please do something to resolve that issue. Dozens of dead gold fish in a dorty aquarium. That is animal abuse/neglect. read more

Walmart - Dead goldfish. - Department Stores Near Me - Torrance, California

this store needs more better managers & supervisor! no one ever answers the phones , very rude, and the workers always on there phones texting or chatting with friends! no one knows anything in there department! they need better management!!!.... read more

Good merchandise, busy as always but what do u expect it's Walmart. The employees try to hurry.

Called about an online order. Pickup Monday but want today. Called Anna and she transfers me to electronics. On hold get through explain what I want. She said this is fitting room. Not electronics. Not my problem that they dont answer. Called and on hold with Victoria who is checking if item is in stock. read more

Okay so my experience wasn't great. BUT, then a woman named Victoria who was in management came to help me and turned the whole situation around. She went above and beyond and told me her mission was to make he customer happy first and foremost, which is how it should be but unfortunately some places don't go by that anymore. I am very thankful for Victoria's assistance. read more

The staff in this Walmart is RUDE! I kept calling them for a simple question and they kept transferring me throughout departments. And then someone answered and hung up the phone at the same time. read more

Stay away if you can. The store is always crowded, good luck if you want to exchange or return anything, the line for that is always long. A huge parking lot but never parking. Trash and birds are everywhere in the parking lot. They should hire someone to clean the outside up. Its unorganized and very dirty. Everything is on the floor, a lot of things are open. . Some of the staff are rude, some are actually friendly and helpful. I rather pay a little more for target then go here. read more

White iPhone 5C stolen while at this location. Called store to inquire, put on hold and forgotten. Called back, they said no, but it sounded like the EMPLOYEE may have found it and kept it. Not a nice store. A combination of Racc City and Trailer Park Town. And I thought DTLBC Walmart was bad..... read more

WORST CUSTOMER SERVICE - avoid this Walmart if you can. The only reason I gave them 1 star was because I had to in order to write a review I recently order a bicycle that I wanted to donate online. It indicated that it would be available the same day if I ordered before 6pm which I did. I received my confirmation email that it was being processed and after that I did not received anything. So today I decided to call to see what was going on. I've called 7x now because I'm getting hung up on ... Which at one point I was on hold for over 30mins. I call back n ask to speak to a manager and supposedly the person that picked up was a manager n they indicated that they couldn't find my order so I gave them all my information and she placed me on hold, mind you I indicated that I was already irate because no one could help me or give me a straight answer. So while I'm writing this it's been 45mins, all I can hear is people getting checked out and now they just hung up on me once again. If you can please avoid ordering online from this store and going to that store because they aren't friendly at all. Oh and forget about getting a manager on the phone, you will just be put on hold again. I tried 2x read more

I can only think that this Walmart is open because of sheer convieience, because it most certainly isn't open for customer service it is not open for cleanliness it is not open for politeness it is not open because it has everything in stock. this is my third time at this Walmart and there is nothing on the shelves in its rightful place I can see people all over the store stocking however the shelves look so dirty raggedy and out of order that it is ridiculous. it makes me Walmart is feel like no one cares that this Walmart is in this neighborhood purely because it knows regardless how you keep the store, no matter how inefficient the store is maintained, people will still come. to me it is blatant disrespect toward the community and the community should be ashamed for patronize it. the floors are always dirty there's food opened food on the shelf there's opened product or cleaners on the shelves and floors. I actually watched employees all looking busy but walking by product that is on the floor clothes on the floor no one even bothers to pick it up. if it wasn't what they were doing if it wasn't what they were pulling if it wasn't what they were shelving they didn't even pick it up. they don't look at the customers they don't speak walk right by you don't ask if you need help. this is probably the worst Walmart I have ever been in. they told me the Torrance area was nice if this is how the Torrance store is kept then I am truly afraid to see another Walmart here in Los Angeles. read more

Oh my oh my! Every worker that I ran into straight up told me in my face that electric blankets were sold out. Saw a passing customer with one and asked her. She took me there and guess what electric blanks for sale. Customer service fails hard here. There's too big of a gap from workers to management. Management needs to take back the floor. What's going on? read more

One star: because zero stars is not an option. I visited this Walmart over 4th of July weekend. I have been looking for words that encapsulate this experience for weeks now. And I'm not short on words. I have two English degrees. But, I cannot leave society without my honest opinion of this Walmart. Trust me, you'll thank me. Here goes... *Title for this Walmart: West Coast Gangsta Walmart. Why should you believe me? 1. I grew up in the area. This is a VERY questionable part of "Torrance". VERY. It has a Torrance PO, but it's Harbor Gateway that boarders Gardena/110/405/91, and the only reason I'd semi-visit this area of town (besides to access the freeway) is because the Toyota and Kings Hawaiian Bread headquarters are there, so there are a fair amount of the business crowd. If you're from LA you know in two blocks you can be on the "wrong side of the tracks" then go two more miles and be in a posh area. It's part of the charm and experience. But my dad always told me to avoid Florence & Normandie (LA riots), so given the WM is at Normandie & 190th, there you go. 2. Sources. I have three reliable sources that told me to avoid this WM. I know that sounds sketch like some "National Inquirer" article that says "Sources close to Kim Kardashian confirm she lost her baby weight eating donuts." My BFF told me not to go there & the day after I went, I met two friends for coffee who said that this WM is über sketch. Local opinions cannot steer you wrong. 3. Personal investigation/semi-ethnographic study. (You might wanna grab a glass of wine and snuggle up to your electronic device at this point.) I was staying at the Extended Stay America in the same shopping center as the Walmart (see my profile for the review on that "gem"), so unfortunately, I ended up at WM. I was coming back from a class at Torrance Crossfit (review in profile as well), when I realized I forgot a few hygiene items. I was hoping to run across a CVS, but no love. I was running on a short sched to meet my BFF and her family for lunch and not smell like a 13 year old boy, so I reluctantly went to the Walmart. As I pulled into the parking lot I told myself, "You need to see for yourself." Sweaty and in full crossfit gear, I marched inside. I've been to many WMs. I now live in The South, and well, unfortunately, I feel folks associate WM with the South because of the "People of Walmart" blog. As someone who has lived in greater LA (where we didn't have WM in the mid-late 90s...you had to drive to Oxnard for one) and the greater Atlanta area, and went to college in a southern college town, I've been to many a WMs. They all have some kinda seedy element that comes with the "Roll Back" prices, but rest assured that this Torrance/Harbor Gateway WM is in a class of its own. It's kinda like the Bloods & Crips of Walmarts. I have NEVER been in a Walmart this packed. I showed up on a Saturday between 10-11am July 4th weekend so maybe that's why. You know how Walmart never has very many cashier lines open? This Walmart had more than most, but not enough to accommodate the large crowd. On top of that, I have NEVER--NEVER--seen pretty much every shopper in line with a full cart to check out. There's merchandise everywhere in this Walmart & nothing is organized--alas it's a WM. After a what felt like a scavenger hunt, I found the four shower items I needed. Then I was stressed out about checking out. Everyone had like 1000 items and every line was long. I felt relieved to find the self-checkout with NO LINE! However, there were no bags. I didn't care, as I had so few items. However, I thought this was just the cherry on top of the sundae illustrating the ghettoness of this establishment. Actually, this WM is in the part of LA County that is on the plastic bag band, so damn it, I cannot hold that against them I guess. :( The best part? Wait for it.... The SECURITY GUARD at the door who checks your bags and receipt upon exit. I've NEVER seen a WM with a security guard. Upon further conversation with my sources, A LOT of shady shizz has gone down here, even in daylight. Luckily, I didn't have a bag, so checking my items was a breeze. All-in-all, only go to this WM if you are desperate. Seriously, pay higher prices elsewhere if you want to live to get married & tell your grandkids about this place. read more

I realized why I don't shop here!!! Horrible check-out service!!! Only one long line for regular check-out service. I opted for self check-out service and fell in line behind a man purchasing one item. I was told by an employee to move away from the check-stand -- to move back. I moved back. The man with the one item completed his purchase and I moved forward. I was told to stay back. WTF?!!! I can't pay for my 3 items???? She didn't tell the guy in front of me to go next nor did she help the friggen itdiots who didn't know how the hell to use the self check-out stand. She just stood there telling me to stay the hell back!! I was sooooo pissed I left and won't be going back EVER!!! read more

Wasn't sure if I could could do a half of a star or maybe even a negative star but boy they sure deserve it! The technicians actually snarled when I pulled up to the bay with my car! This has place has the most disgruntled workers I have ever seen. One of the technicians "Noe" stomped around with a pissy face the whole time and when a customer came in with flat tire he flat out refused to help him and said they were about to close. Now if I was the service manager that would mean two lost services charges: one for the tire and one for the install. I'm usually pretty sympathetic to shitty work environments, and yes this is a shitty environment, and usually I would look for the silver lining but I think that the managers at this store need to step it up I'm the motivation side of the house and try to find ways to keep their employees upbeat and happy. * ok ya'll just need to fire Steve!! He has told everyone how much he hates his job, he hates Walmart and how his quality of life has gone down for working here. Whew, long night. read more

Walmart - They actually estimated TWO hours to replace two tires and rotate my tires. These guys seriously can not move slow enough. - Department Stores Near Me - Torrance, California

If I could only give this place no stars. I took my car for an oil change and employee "Preston Snow" damages my front bumper by parking it on top of the curb. Funny thing is that even with all the evidence and surveillance video, Walmart refuses to pay for my damages. I'd say spend the extra money on a reputable shop. You don't want retards wrecking your vehicle. Don't take your car to get tired or oil change. Buyers beware! read more

Came here this past Saturday with my cousin because we heard they have a spa services place they do lashes and eyebrow tinting, I loved my eyelashes but the glue that they used hurts like hell! it almost felt like super glue. My cousin got lashes and eyebrow tinting they do amazing brows. read more

I purchased a vacuum cleaner abt 4 months ago and I got a protection plan for it. The vacuum got ruined electrical issue not Walmart's fault it was the manufacture but when I tried to call the insurance for a replacement the send me to the manufacture because it had not been a year while my protection plan said it cover right away. They were giving me the run around until I got pissed and ask to speak with the supervisor. They issued a E-gift car for a smaller amount than what I paid for the vacuum and told me to purchase another one, well at least I got something back. Today I call the store and they have the worst customer service. I called to ask a simple question and the operator on shift (9/19/20 at around 6pm) couldn't give me an answer.! Why have her as an operator if she can't answer a simple question?! She transferred me over to a manager that wasn't available and it just rang and rang. I called back and told her the manager wasn't available and that I needed that information and she put me on hold to later hang up on me. I called a 3rd time still trying to get a simple answer in regards to the E-gift card I had been issued and I guess they must have a caller ID because she never answered. I called blocked and she answered I was like hello I'm trying to get this information and she said oh hold on and transferred me idk if to the same manager that wasn't there and with no answer the call got disconnected. I called back now irritated because the "operator " can't answer a simple question.! I tried calling back a couple times but she just didn't answer. Idk why work there if they don't like what they do. Worst experience and I will definitely be calling back to speak to a manager or take it to corporate. read more

This is the worst Walmart I have ever been to. It's the only supercenter near Hermosa Beach, but I will never return. And why does there have to be a line to exit the store? A security guy has to look through every customer's bag and receipt-- this is an insult to people who make purchases at this miserable location. read more

Dirty, messy, crowded. Sounds like a band I used to be in. But hey, it's WMRT so what the hey!

Every time I make the mistake of stopping here, I am quickly reminded why I don't shop here! Stopped in on a Wednesday afternoon ~2:00 to return something. Although the line was short, only 2 people before me, it still took over 35 minutes before it was finally my turn. The customer service representative was unfriendly and slow. I recommend avoiding this place if at all possible. Hopefully this review will remind me to avoid this place too!! read more

I would like to acknowledge Ms. Maria and Antonio in the Garden Center who both went above and beyond to help me with patio furniture. This is the kind of customer service that will keep me coming back. read more

I refuse to shop at any Walmart, but I was there with a friend of mine who still insists on shopping there. This place is ghetto as hell, and I don't see any reason to give this company any of my money. You would be well served to shop elsewhere too. Just say no. They should move the whole operation and all the stores to China since they like it there so much. Save American jobs, don't shop here. read more

Typical trip to walmart. The store was crowded, as it's the beginning of the month. And as usual every other isle was blocked with junk. I couldn't even maneuver my basket around. I felt like a rat in a maze. I quickly remembered why I shop more at Target (clean stores) nowadays. Not being able to go down an isle where an item I need is located on is really annoying and defeats the whole purpose of the visit! read more