Disappointing Experience: Messy Store, Rude Employees at Walmart Torrance Rating: My recent visit to Walmart in Torrance left much to be desired, and I regret to say that I won't be returning anytime soon. From the moment I walked in, it was evident that the store was in disarray. The aisles were cluttered, merchandise was strewn about haphazardly, and it felt like navigating through a maze just to find what I needed. To make matters worse, the constant movement of large carts by employees made it nearly impossible to navigate the aisles without being constantly pushed to the side. It was incredibly frustrating and only added to the chaos of the shopping experience. But perhaps the most disappointing aspect of my visit was the interaction I had with one of the employees. I approached a staff member and politely asked if she could open the movie section so I could see what steelbooks they had in stock. Some of the titles didn't have labels visible from the top, making it difficult to determine what was available. Instead of offering assistance or even a simple explanation, the employee responded rudely, saying, "You can't read them from there." I was baffled by her dismissive attitude and lack of willingness to assist a customer who had made the effort to ask for help. This kind of behavior is unacceptable and reflects poorly on the overall customer service standards at Walmart Torrance. It's disheartening to see such a lack of professionalism and basic courtesy from the employees. As a customer, I expect to be treated with respect and kindness, and unfortunately, that was sorely lacking during my visit. In conclusion, my experience at Walmart Torrance was nothing short of disappointing. The messy store layout, constant disruption from employees, and rude customer service have left a lasting negative impression. I urge the management to address these issues promptly to ensure a more pleasant shopping experience for future customers. David Gutierrez read more

Absolutely the worst customer service. I NEVER shop at Walmart for this reason, but my husband does and he needed me to return a couple items that he purchased. I first went to the store on Hawthorne in Torrance, and they were very pleasant and helpful. However, one of the items we couldn't find the receipt for and the rep in Torrance told me it needed to be returned to a superstore, because they didn't carry it there. Fair enough. He then gave me simple instructions and said that they would give me store credit. I then headed to this superstore in Gardena. I waited at least 35 min in line with only three ppl ahead of me. When I finally got to the front, with at least 15 ppl behind me now, the rep rudely tells me she's not helping anyone else. Fine. I wait for the next rep, I explain the situation and it seems as though they are looking for any reason not to process the transaction. The rep that initially denied helping me, is standing to the side with two other reps gossiping loudly (none of which are helping any customers in line) but takes time out to tell the rep helping me that she shouldn't process the transaction because I don't have my receipt. What about store credit? I ask. She says no. I tell them about the rep from the Torrance store. They get irritated but are scrambling for an answer and say the amount is over what they can process without a receipt. Can I exchange it then? The item is defective. Nope. Can you give me credit for what your limit is then? Is there anything you can do? You guessed it, NO. I will NEVER go to this store again, I don't care if they are giving stuff away. And it is not even because they didn't process the return. It is the way they carried themselves and represented the store. And it wasn't just one employee, there were at least three that I encountered with such an attitude. Ridiculous. read more

ohh this store -_- well my husband works at LAX and we live about 2hrs away .. we needed to cash in his check so we gave ourselves 3hrs and i went with him cuz i had to then go pay bills for he didnt have time do that cuaz he had work. we went in to the walmart (we only cash our checks at walmart ) but usually in the inland empire. anyways.. spent 10mins in line (no biggie) and when we got up front some asshole of a guy named enrique first off didnt even greet us . 2nd told us that he couldnt cash our check. said that it wouldnt go thru ! LIAR! he didnt even try to run it.. he walked to the side talked to his co-worker they looked us up and down and then came back and said he couldnt cash it. i told him.. my husband has to work if he could just try again. he said No becuase if he kept trying it would leave a mark on the check and that would not able us to cash it at all after that . this is apparently a lie that he told cuz his co-workers said that has never happened and is no such thing. yes my husnad and i are 20/23 but believe it or not there are some young folks who make a living and support thier failies ! i felt like it was total discrimination. so we left and had to search for a cash place. when we found one they charged us 13 when at walmart we couldve just payed $3 and we still had to go back to walmart to make a moneygram transfer to pay our bill before it got to late . he saw us in the back of the line.. lookd shockd we even came again .. didnt ask us if we needed to be helped since we had already been there and waited and were rejected. just started and left . best believe i called and complained. manager just complained and said theyd investigate. asshole should get fired for lieing and my husband was 1hr late ! hate the ghetto-ness that guy projected towards us ! read more

I ordered (2) iMac All-in-one computers to be supplied by Wombat Reserve. These were to be refurbished iMac computers with I5 processors and appropriate accessories. On Cyber Monday they were priced at $349 each. I received an order confirmation from the website. I received the two packages on 12/5 as promised. One was acceptable and the other did not have keyboard, mouse, or power cord. I noticed the devices seemed smaller than I expected and eventually measured the screens as 23". I had been sent the incorrect product and one was incomplete. Upon calling up my email, I located a link indicating to click on the name "Wombat Reserve" for assistance. That link took me to an unrelated Walmart web page selling toys - nothing to do at all with anything that involved me, the product, the order, or Wombat Reserve. I tried to find the Wombat Reserve phone number, unsuccessfully. By the way it's 844-637-1400. I got that from the Walmart support line (which is 800-925-6278), where I spent 50 minutes trying to resolve these issues. Walmart did attempt to contact Wombat Reserve, but unfortunately they do not work on Fridays. The Walmart reps I talked to in the Philippines seemed marginally interested that one of their sellers' quality was substantially insufficient. If I were you reading this post, I would not buy anything from this source until you see a post from me that they have provided a satisfactory resolution to the problems I have outlined. At this point, W.R. will have to earn 5 stars from me to receive 3 stars in my next post. I have my fingers crossed. In the meantime I am providing one star because their packing material was cool. By the way, the iMacs are now $299 each for 27"; wonder if I will get the correct product and price protection too? - Xas read more

If i could give this place negative stars, I would in a half second. Walmarts in general are usually vile places filled with another level of "human beings", but this one beats the rest. In the " Holy shit, I'm surprised that this place exists, it's so f*+!&g horrible" kind of way. Bring a bat and some mace to get down in the parking lot, because that will likely happen. Next enjoy some shouting and swearing by all the employees as soon as you enter the "store". And don't get me wrong, I cuss like ten sailors. Never in a million years would when I'm working would I ever be screaaminngg fu@k, sh!t , goddamn this and that.. This store needs to be shut down or everyone needs to be fired because literally everyone working there looks like a complete asshole who hates their life. Quit if you don't like your job. Haha And we go to return something and the chick just maddogs us until we walk up to her, and sits there grumbling to her coworker about her garbage life. I can't go here without both my girlfriend and I ending up needing a cool Beach breeze and a doobie. Horrible store, God awful pitiful " staff", cheap crap but not worth the torment of visiting this place, disrespectful bridge troll looking ghetto shoppers, and nobody is even bright enough to know what a carbon monoxide detector is. Which is probably good because it wouldn't harm humanity if they all died from carbon monoxide poisoning. Avoid at all costs! read more

This Walmart is a disgrace. I had 30 minutes for lunch and I needed to get some aspirin. Everything in this store is locked up. Nobody has keys hardly to unlock it. You have to push the little red button in your aisle for somebody to come unlock it.I had to push the button about 6 times.and it took 20 minutes for somebody to come unlock a case for a bottle of aspirin that cost a $1.90. the manager was being the wicked witch. she brought somebody with the key and they went and helped other people first when I had been there before them. But then the manager of the customer service associate was black. And I'm white so I guess if you're not black you're not going to get the same service in this Walmart. so I just spent about 25 minutes of my 30 minute lunch waiting for a case to be open for a jar of aspirin. I think Walmart should check all the reviews for the store since it's one star. Never step foot in this Walmart again. how is anybody supposed to shop when everything is locked up. I live in an area that is way way way more ghetto then more this Walmart is. and they don't have everything locked up with a bunch of employees that have no keys to get you into the locked up cases. why doesn't the pharmacy have keys for the cases that are in the pharmacy where the over-the-counter medication is ? racist Walmart store racist Walmart ghetto manager with all her tattoos all over her neck and all over arms. read more

I wanted to take a moment to express my gratitude for the exceptional customer service I received during my recent visit to your Auto Center. From start to finish, my experience was nothing short of impressive. I initially interacted with David, who efficiently initiated the process. His professionalism, knowledge, and friendly demeanor put me at ease right away. He ensured that the process was smooth and hassle-free. Later, when I interacted with Precious , I was equally impressed. Her assistance and support in addressing my questions and concerns were greatly appreciated. I left the store feeling satisfied with the level of service I received. I believe that great management plays a significant role in fostering a positive customer experience, and I must commend your team for the excellent management displayed throughout my visit. It is clear that your team values customer satisfaction and strives to provide the best possible service. Thank you for maintaining such high standards of service. Please extend my heartfelt appreciation to Precious, David, and the entire team at the Auto Center. I am truly grateful for the outstanding service I received and will definitely be recommending your Auto Center to friends and family. Looking forward to future visits with the same level of excellence. Cinthya G read more

I personally hate Walmart but i've been there once or twice. This place is absolutely disgusting! The first time I went there I almost tripped over a spilled bag of Cheeto puffs. Everything in the store is disheveled. The employees are a nightmare. My sister wanted to buy a computer but the worker from the electronic department didn't know anything about computers so he called the departments manager. I wasn't surprised when he also didn't know a darn thing about computers. He just stared at me when I asked him questions. He ended up telling us to go on Walmart.com instead because we could find more information. Great customer service! *sarcasm* Don't even think about trying to return something here because it's frickin hell! The line usually goes all the way passed McDonald's. The workers take their sweet ass time chit chatting with one another. Come on, how hard is it to work a damn register? Honestly, on one hand I feel bad for the employees and on the other, I don't. Sure, they get paid crap but I understand the type of people that end up working at Walmart are uneducated. That's the life they chose. Take note, kids, stay in school. I have to agree with some of the past reviews, Target is definitely better. Although, i've always wondered if it's a requirement to only hire obese women? :D read more

TOTALLY GHETTO! OUTRAGEOUSLY UNBELIEVABLE! & TOTALLY OUT OF STOCK MERCHANDISE. I can not belive what I witnessed while shopping at this store. This totally ghetto trailer trash white girl and her white older ghetto boyfriend or husband was stealing stuff from peoples shopping carts!!! THESE TACKY LOW LIFE PEOPLE SHOULD BE ARRESTED OR BEATEN for taking advantage of shoppers. Soon as they saw the person look away or not pay attention to their shopping cart, they quickly went over to the cart and stole whatever they were after and quickly ran away with it. SO BEWARE WHILE SHOPPING AT THIS STORE FOR THESE TWO LOW LIFES TRYING TO RIP YOU OFF! PASS THIS INFO ALONG TO EVERYONE YOU KNOW WHO SHOPS AT WALLMART. This store's stock is extremely low with the merchandise I was looking for and some of the things I was trying to buy was completely sold out and the shelves were bare and empty. I have never seen any Wallmart with this many bare shelves and merchandise completely sold out. Would not recommend this store especially with the Whte Trash people trying to rip you off and the store being completely sold out with no merchandise on the shelves. HAVING THIS HAPPEN WHILE TRYING TO DO YOUR SHOPPING IS PRETTY DAMN DISGUSTING! read more

Always low... Wages Morale Quality Attention to Detail Knowledge of State Law Quality Car Battery Warranty Energy Happiness Ages of the children who cut their fingers sewing and must continue Average years Asian child laborer Lives American Union Enrollment among corporations that abuse their labor most Self-Esteem Contributions to public survival benefits like food stamps their underpaid labor needs to survive Number of Walmart board members who shop there among the poors Number of poors the board has ever bothered to meet Number of days executive and shareholder payouts increased at comparable to employee salaries and benefits Quality of McDonald's food in the lobby Amount of guilt felt by anybody shoplifting here who reads (don't, but also don't feel bad, you could never steal as much from anywhere as corporate America does from us every year). The voice of the dejected traumatized woman who answered the phone in your "ethics department". ~low~ PRICES HAVE PRICES read more

I went to this location and a dumb big lady with uneven weave bumps into me and gives me a dirty look like it was my fault bc I'm standing there shopping and she can't fit thru the aisle. My advice to her is stop going to the buffet and maybe one day she will walk down those aisles and not bump into people or products lol. To my surprise she worked at this walmart, she was pushing a cart around and putting stuff back on the shelves. Ghetto Ratchet ass lady good thing another employee called out her name and I was able to get her name. Her name started with an S. It was Sharla Sharie Shayna something like that. Like wobble on down but dont bump me and not apologize. Rude dusty weave havin arse hippo. AVOID THIS PLACE you will only end up with bad customer service. The workers look like they on county and collect EBT. She looked like a man in a uneven dusty long wig ahahaha read more

This is the worst Walmart I've ever been to. The check out lanes are treated like customer service. Exchanges, price adjustments, returns, etc. are all handled in any lane. I waited in 2 lanes for 10 minutes each without moving an inch. It wasn't even busy, I had 2 people in front of me in each line. When I asked a worker who walked by if I could speak to a supervisor, I was told to go to self check out. Eventually after paying, the cashier had to find a manager for me to speak to. The manager that eventually came told me to please complain to corporate because they need more hours to improve the customer check out experience. I don't think that response is part of their corporate training. As a former retail worker myself, more hours doesn't automatically mean faster lines. If you have a lot of time to waste, definitely come here. read more

I AM VERY UPSET with my experience today. This Walmart is very sloppy and messy. I COULDNT FIND ANYTHING!! WORKERS ARE VERY RUDE. One old African American(NO I AM NOT RACIST) lady in particular is named Evette. Like it's not our fault you got stuck with that sorry ass job.. had attitude for no reason and rolled her eyes at me with a stank ass face when I was just asking a simple ass question. Like you go ahead and be mad at yourself for not doing better for yourself, but don't speak to me like I did something to you. She's lucky she caught me on a good day because she would've heard it from me. Walmart could be such a nice and good store if they just hired people that took pride in their job. WILL DEFINITELY NOT BE COMING BACK. read more

Poor customer service from the team lead at the front end at Cash register line # 14 !! I was in the check out line #12 today 4-14-24 at approximately 8:50 Am and I witnessed the head cashier who was at cash register # 14 yelling at customers and verbally abusing them who were in her line and yelled at them to go to customer service and when they asked her why she got a bad attitude with them, as she was taking longer time then other nearby cashiers she appeared to be under the influence of either drugs or alcohol I am a Security Manager and I know the warning signs of intoxication and or the use of drugs . This employee needs to be suspended and drug tested for her conduct in the work place... read more

What a joke. To the asshole worker who closed at customer service on Saturday December 4th, 2021, you're really a Jack ass arent you? I will never come back!! And nice sarcasm, I truly hope your holiday sucks as much as you are a negative to others!! There are right ways to tell someone you are closed without being a real dick!! So learn some fucking professionalism. For real!! If you want a company that actually cares and has heart people, do not use this location!! The manager here doesn't even know the meaning of having actual work ethics!!! Walmart, get real employees not people from the cracker jack box!! Thanks. See I can be just as sarcastic as you, buddy, lol. Gosh loser!! read more

Worst dirty ghetto store I have ever walked into it needs to be shut down . I will no longer shop at walmarts . They have the worst customer service in history. I'm starting to think they hire anyone all there male employees look straight out of prison . The women employees need strict dress code . I never known a job that allow there employees to come to work looking like they just woke up . They need to have all there employees take a customer service class prompt. The store is so messy . Only thing I as of now use to shop at Walmart for was certain makeup items and some produce but everything is always all over the place . read more

Wow... this place was definitely interesting. When I showed up, I see two people driving around in the handicap scooters doing doughnuts (who were obviously not handicapped). Right there I should have made a U turn. But due to my penny pinching ways, I decided to check it out and get my shopping done. Before moving to California, I used to go to Wal Mart all the time and it was nothing like this. It usually is well stocked and the aisles are neatly arranged. Quite the complete opposite here. To top it off, when I left, a police officer was arresting some kids for theft. NEVER AGAIN. read more

This Walmart is on 190th street, just south of the 405 freeway. It's sort of low key and you may miss it if you blink. No large overwhelming Walmart signage. There's a Carl's Jr. at the turn entrance. Parking lot size is ample but was almost full. It was Friday afternoon, just after the 15th of the month. Store is clean and well stocked. Lots of men's clothing I haven't seen in other stores. Workers are friendly. There's several eateries nearby to get your grubb on after you shop. Freeway close, right across from the 405. I recommend coming here if you're in the area. Happy shopping. read more

For one the store as a whole is a NIGHTMARE !!!!!! Any Walmart locations are. But for seconds your policies your lack of human workers who have some competence. Your returning areas don't open at the same time as your stores I'm so upset! The people here have no want to even be here! I rather spend a little more to go to a target I'm so upset I will never shop Walmart again. Horrible store! All locations I've been too are racially profiled can't even buy socks without it being locked up! You stuck Walmart I wish I could give you a NEGATIVE 5 -5!!!!!!!!!' Horrible I hate Walmart read more