I'm impressed by the number of people who've had negative experiences on this subreddit, but I can assure you that this place is peaceful, secure, and well-maintained. I haven't seen any of the complaints you mentioned. So far, I'm happy with the quality of service, the safety measures, and the vehicle safety measures that make me feel secure about my car. I'm also pleased with the site manager, Sylvia. She's been excellent and provided me with the promised service. I hope she stays with us as long as I do, or even longer if possible. She's fantastic and has been very helpful in guiding me through the entire application process. I love how clean and professional the maintenance keeps the place! It's always a pleasure to come home. read more

I got my security deposit back I wish everyone luck who lives there! After moving to my new place I'm so happy for what I experienced here! Live and learn! read more

Manger is very nice!!! place is clean and safe.. I would recommend it.. Very livable

Roach infested!they fumigated but whole apartments are infested also look for any excuse to keep deposit also didnt want to return gate control deposit when they said they would Say one thing to you but then change there story after. Notice people always moving out read more

I love living here, it is quiet and everyone keeps to themselves. These apartments are always well kept also. I have no complaints. We have the best manager too Sylvia M. she's very nice and always there to fix any problem in the apartment. She's got to be the best manager I've ever had. read more

This place is a total fucken joke and allen properties has excellent choice in management selections over the 5 years i have lived here. Now the new manager Sylvia is a two face and doesnt get shit done period. They towed my car after not having a parking spot. I leave at 5 am and get home at 8 pm daily. 1st one of my "assigned" carport spots was taken by Sylvias daughter and her car leaving my brother who gets home at 3:00 am without parking forcing him to drive 30 mins away to sleep in his car overnight while he waited for his next shift. I have complained for years of stains and water leaking in the ceiling of living room and multiple bedrooms in the apartment. The night my car was impounded from a total of about 10 spaces from the exit to where my car was parked there were 6 cars who didnt follow the parking rules either by having a green sticker which is a carport designated vin or having a car that does not have a parking permit at all. For me to be assed out 350 for a single night tow while a minimum of 6 cars on a short walk away from where my car was ignored the rules get to slide by is redicoulus. Heres a couple pictures of the proof from this night, all cars are against all parking rules the white mazda is Sylvia the managers daughters car parked in my assigned spot and the ceiling is the evidence of water leak that has still to be adressed. I plan on indepwndant testing on the ceiling materials and pray to god i find mold or asbestos in any of the ceiling so allen properties can get a taste of their medicine and maybe learn to find suitable onsite managers. No one is perfect and im far from perfect for a renter. Sylvia will no longer be allowed into my household when maintenance or repairs are needed i will take an independant approach and make sure all of the shortcomings of this property are fully visable publicly..... read more

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*based on my experience* I had first visited the apartments next to Walnut park which are very nice but very pricey so I attempted to contact the manager for this location. Of the multiple phone call attempts, I never once received a call so I decided to physically pass by. 3 times I went and on my last try I finally met the manager and we went over the availability. She had a 2 bed 1 bath downstairs unit at a very reasonable price and I decided to apply. When I attempted to turn in the application or call ahead of time to see if the manger was going to be in the office so i can drop off the application during my lunch, (they're business hours are only M-F 9-5 which isn't very convenient for people that actually work the same hours) the manager was difficult to get a hold of AGAIN. I decided to call blocked and only then did she finally answer. she told me the unit was already taken but that she would call me the next day should anything come up. Lets just say i never got the call. Very disappointing experience especially since this location was perfect distance from my work and kids' school. They lost a potential tenant. read more

Great apartment complex. Been here for years. Management is great. Denise Segovia has made alot improvements to the complex. The community is quiet and a great place to live. The maintenance is always attentive to the tenants needs. Would recommend renting here. read more

these are the worse apartments I've ever lived in. We are suppose to have a gym and pool. Since the COVID we have no access not even to the office. Everything has to be done through the mail slot. Today my family and I couldn't go swimming because it was closed. On Sunday it's never open. They charge for everything separate. Besides the outrageous price for rent Electricity, gas, trash, water and sewer. read more

Walnut Park is a great complex with many residents. The pool, laundry room, and mail room are always clean. The gardening is always done and Mario takes care of any maintenance issues in a reasonable time frame. Denise and the management company are there to help you and are very accommodating. Also, I work 12 hour graveyard shifts and can't comlpain about any of my neighbors being too loud during the day. Overall, Walnut Park has been a great place to live. read more

When I moved to this community it was under Bernie management ....after the first year everything changed for good. Now under Dennice management everybody is happy. She is very helpful, nice and a polite person, the park is clean and quite, I recommended ....this is a nice place to live!! read more

UPDATE: My car was broken into on New Years Day and my iPod was stolen. It had been parked in our gated garage and the break-in went unnoticed by the security company that patrols our complex. Apparently they come 3 times a night--once at 8pm then two more times randomly. When I went to tell the manager about the break in she was very unsympathetic and very rude. I'm moving as soon as I can, I hate this place. I just moved into Walnut Park apartments in West Covina from Westwood, so I will try to remove the suburban shock out of my review of the actual apartment complex. There is a pool and a jacuzzi, although I have never tried either. Behind that is a swingset which seems to always be occupied by unsupervised children. I wouldn't say I felt 100% safe living in the complex--just a week after I moved in I received a notice on my door about some guy who had committed a breaking and entering on the premises. There is security present late at night (although I saw him playing solitaire on his computer when I walked by) and I have witnessed cops in the driveway several times as well. The actual apartments are pretty spacious. The kitchen is fairly large (it's byof&m or Bring your own fridge and microwave) but my unit has a new oven and an old dishwasher. The cupboards are made of wood and have been painted, so chipping can be an issue. The light in my unit isn't great but can't really do much about that. The bathrooms are ancient, the tub extremely shallow and there is dry rot on my sink. There is plenty of parking for people who live on the lease, visitor parking isn't too difficult to find either. They are very lenient on pets, they don't have weight restrictions just breed restrictions which was nice. The rent is reasonably priced and there are good move in deals. Each unit comes with a very small patio, but if you are unfortunate enough to be on the lower floor (and have neighbors who are ALWAYS outside smoking) then you will have no privacy. Also, if you have directTV before you move in, make sure you look at a unit that has a CLEAR view of the south east sky, because they will NOT let you put a satellite dish on the roof, but are very keen to give you the number to the charter cable sales person from whom they receive commission. There is a fitness room (always empty because it's useless, the machines are ancient) and fairly large laundry room. Laundry's a little pricey from what I'm used to. My husband and I had originally decided to rent the place because it was close to my work and the manager seemed very nice. It was very soon after we moved in that we found out our manager wasn't so nice, kind of nosey and intrusive. When we had come to look at the apartment she had asked us where we had seen the rental. After visiting SO many rental sites we said we didn't know and she wrote down apartments.com. We had afterwards received an email from rent.com offering us a $100 if we found our apartment through them. We filled out the rebate figured, couldn't hurt right? Well at 8 a.m. on my way to work my manager stopped me to give me a hard time about it, saying "You didn't find us on rent.com sweetie, you found us on apartments.com." She seemed angry like I had tried to swindle her or something, but how was I supposed to know? In the end our bid was rejected from rent.com, I never really understood why it mattered. There are very stringent rules for the complex, which I guess is a good thing considering the location and it's past tenants. Overall I'd say the rental agreement, contract and etc. were all done very professionally which was nice but the atmosphere, quality of services and staff leave something to be desired. I am however, very happy with the price of the rent, pet policy. upkeep of the grounds and the fact that they let you paint. So it has it's ups and downs. Just a note: you have to pay your deposit and first months rent with cashiers check--which is kind of annoying. And move in is difficult, since the apartments are all facing inwards toward each other and are surrounding by the parking area. On top of all that the neighborhood is pretty awful. You have to drive a distance to go to the grocery store or video rental. PLUS you can't turn left on Valley or make a U-Turn anywhere--so you have to loop around any time you want to travel east. I'm definitely moving out once my one year is up, but it's not AWFUL for a short term rental. read more

Walnut Park Apartment - Shot provided by Rent.com - Apartments Near Me - West Covina, California

I am very grateful to be welcomed into the Walnut Park Apartment community. Denise, Apartment Manager, has been extremely attentive and helpful throughout the move-in process. I called the neighboring apartments and received zero responses. However Denise responded right away and made the move-in process easy with constant communication via emails and a congratulatory call when I was approved! The location of the apartments is perfectly located between Nogales and Fairway and less than a mile away from the 99 Ranch Market/Plaza and delicious restaurants. Walnut Park Apartment is also pet-friendly and asks for a reasonably priced pet rent. The facilities are well-maintained. read more

If possible wouldn't even give this place one star. It was the worst place I have ever rented. First of all the biggest problem there is the joke of a manager they have there. She is mean, rude, and most of all very unprofessional. I went to her office to address an issue and she rise her voice at me I told her she could not talk to meo that way she started yelling at me so loud the people outside her office could hear her. I called her corporate office to complain about her after two days Ifinally got a response from corporate only for them to tell me that they didn't believe she treated me bad and I was not allowed to be in her office anymore. If there were anymore issues my husband was the only one that could address them . She talkes to the renters about the issues she has with people. A month after we moved in the air conditioner went out, well after a 11 months we are moving out and the AC still doesn't work. There is soo many unsupervised children cursing outside all day long. They offer a pool and spa but it is very rare if you can use it because the manager locks the pool whenever she feels like it, and if its not locked you don't want to use it because its dirty. The majority of the neighbours are rude, loud, and don't care for keeping the complex clean. They offer a laundry room, where more than half the washes and dryers don't work and getting them fix is also not a priority. Parking is awful , half the apartments are empty yet there is no parking available, when you address the issue with the so called manager , her answer is there is nothing she can do. they allow pets but their health is not important, I knew of some of our neighbours pets getting sick from the chemicals the gardeners used on the lawn. The pet owners complained to management and corporate, the answer they got was that it is corporates problem if the pets get sick it is more important for the lawn to be green, than the health of their renters pets. Bottom line there is soo many more issues I just don't have time to write about. Do NOT RENT in walnut park, managed by Allen properties. read more

The managment is fantastic. She is very kind and accommodating, actually probably the best landlord I have ever had :-) The property is beautiful and has all your basic amenities. The parking is a little tight. There is remote access to the property which is nice and helps it feel more secure here. Overall, great property and recommend! read more

As a recent resident of 2 years I am sharing my experience to help others and save their time, money, and happiness. When I was first signed, the property manager Denise S was really friendly and nice to me. As the months went on things changed and her true colors came out. She is rude and lies straight to your face to save her own skin. She does not care for the residents, just money and her bonuses. The cameras are pointed down unless it's on her parking spot and office. I felt so uncomfortable and hated living there if something needed to be fixed or I had a question I would cringe at the fact I had to call this woman. She makes you feel like you dont matter and she has a negative attitude when she walks past you. Treating people like that is horrible and why would I pay rent to hate where I live? Most of my neighbors don't like her also and fix their OWN MAINTENANCE PROBLEMS IN THEIR APARTMENT! Also, to get me out my rent was mysteriously raised $100! Seriously? I always paid on time and followed the rules. Also, cockroaches are all over the place! My first 8 months there I battled cockroaches and had to get sprayed all the time. So disgusting! I could go on, but just stay away from this place. Save your money and be happier, you won't find it here! read more

I initially signed a year lease to understand the area, only because it was close to our newly relocated business. The initial manager Bernie was functional and got the job done but after 10 months of paying rent on time and being a five star resident they hired a new manager. Denise. Let me tell you looks and words are not congruent with actions of this woman. This woman can look you right in the eye and lie on her children's life that she has your best interest in favor. I have never felt any racism to warrant a negative review but let me tell you this woman has it out for anyone of not like kind. If Denise doesn't like anything about you, or your race she will lie, cheat and I'm sure steal what she can to promote anything in her favor. STAY AWAY or at least think twice. There are plenty more places less discriminating as well fair than Walnut Park Apartments! Only one star because required! read more

i have been living here for a couple of months now so far so good the manager Denisse is actually pretty nice gets things done and im not saying that because of me but i have seen her goin around the property and asking people how they are and if the need anything. i give them 3 stars because i know if i give them 5 the review will be erase. so far i love living here other than the looking for parking lot a night the property is great! read more

While the grounds are kept in shape, this apartment complex is not a good place to live. I've only lived here for about three months and have experienced water bugs, broken sink pipes, multiple toilet problems, and slashed tires. Aside from that, my roommates and I have dealt with noisy unattended children everyday from sunrise to around midnight. We also suspect they have been bending my roommate's window screen when we're gone. Furthermore, though a few people are friendly enough to say hello in passing, most people act suspect, look creepy, and brawl in daylight like it's the thing to do. Lastly, the manager is friendly and helpful, but not when it comes to anything dealing with apartment security or getting the apartments fixed. She also is nosey and gives limitless unwarranted advice. In a week or so we're moving to Pomona, which I'd advise because they have inexpensive apartments near LaVerne like Foothill Village and it's a city people could walk around in and take part in free activities like the monthly Art Walk, see shows at The Glass House, and feel more at home (even though a street or two have streetwalkers and bums). All the Walnut Parks had was a stale atmosphere with creepers and a dusty train track. I would not recommend this place to anyone if they had other options like renting a room in Diamond Bar or getting an apartment in Pomona or Chino. read more