This is a family owned business for almost 30 years! Great prices, fair and the owners won't rip…read moreyou off or overcharge you. Mr. Pratt is very honest and upfront about his opinions and is helpful and extremely talented. You won't regret putting your faith in him and spending your money here. Take a trip, check out this place and support a local business!!!!

I brought my mothers engagement ring in because the diamond fell out. Luckily I found the diamond…read moretoo. They did a beautiful job fixing it and were so kind to me when I started crying because my mom had just passed away. I would go back for other things.

Sorry to say my last experience with Sterling was less than satisfactory. The quality of the…read morerepairs has gone downhill in the last few years. I left a piece to be repaired and got it back in worse condition than I left it. I had to leave it again to be fixed the right way. When I picked it up the second time, the sales person was condescending and made me feel like it did not understand the nature of the repair, however, I knew exactly what I was talking about. She just did not want to admit that the poor quality repair was their mistake. Sterling has always in the past been known for quality repairs, however, this time they missed the mark and I don't know that I will trust them again.

Bought a pendant & chain here, high quality sterling silver and nice options. The tall girl who…read morehelped me always looks like she is being held captive. She costantly looks miserable and never smiles, no small talk ... whenever I shop there I get stuck with her and I wish I had the confidence to ask to switch sales people, because she makes shopping feel like a chore! I've gone in before and wanted to purchase but she was the one who helped me/belittled me over stones, so I left without making a purchase. I went back a few weeks later to get the jewelry I wanted and I got stuck with her again!! Didn't purchase. Great stock/options but need better sales people who seem like they want to help you.

STOP LOOKING FOR A JEWELER--You've just found the best there is!…read more Baribault Jewelers is second to none. Not only is their selection of jewelry impressive, but their knowledge, expertise, and genuine customer service set them apart even more. From learning about engagement rings--the whys behind different cuts, settings, and more--to narrowing down the perfect piece you'll cherish for a lifetime, Lewis and his team are there to guide you every step of the way. No matter the occasion, they'll help you find the perfect piece within your budget, provide options to explore, and make the entire experience personal and unforgettable. Baribault has been our go-to jeweler for years because, simply put, you won't find better.

Baribault takes care of all my family's jewelry needs. Last year, Lewis and Cherry Haddock helped…read moreimplement a custom ring design for our 10 year wedding anniversary. My husband passed away at the end of last year so truly was very special for many reasons Most recently Cherry helped me with Tacori studs and custom 3 diamond matching necklace. I feel like I have my parents and my husband with me all the time as I wear these beautiful custom family pieces. Thank you Cherry and Baribault Jewelers.

It is always such a great experience visiting Sebastianelli Jewelers. The staff makes you feel like…read morefamily. Not only do they sell jewelry and watches, they also repair them. Recently, I was devastated when my gold necklace's chain broke after it got caught with my shirt. Within a week my necklace was good as new! Also if you are looking for jewelry the staff is very helpful, knowledgeable and can point you in the direction based upon your budget. Their prices are reasonable too. I would trust them with all my fine jewelry. Definitely recommended this place 100%

I would never go to another jeweler. Everybody I've ever worked with at Sebastianelli has been…read moregreat, but I have to give extra kudos to Dave (the owner). He's so kind and fair and honest. He helped my husband design my engagement ring, and when it came time to buy our bands we explained what we were looking for and he knew exactly what to get. He had my ring re-sized in plenty of time before my wedding. His pricing is fair and he works hard to make customers happy. Don't be fooled by the location.....it's kind of a hole-in-the-wall store, but you won't get better quality or attention to detail in the area than here.

Thank you, Pedro, for helping us throughout this wedding journey. Pedro helped my fiancé create the…read moreengagement ring that was absolutely perfect for me. He is friendly, genuine, attentive, and incredibly honest. My fiancé originally came in just for my engagement ring, but we ended up purchasing my two bands, his wedding band, and all of my wedding jewelries here as well. There are so many beautiful options to choose from, and if we couldn't find something specific, Pedro always found a way to make it happen. We truly love doing business with Pedro and have decided this is the store we'll continue trusting for years to come. Any future gifts--from jewelry to watches--will definitely be purchased here. Highly recommended!

My husband went in when they were closing in Middletown and bought me an anniversary band and it…read morewas supposedly 8000 down to like $2900 and he bought it and within a week one of the diamonds fell out. It was very disappointing and they were closed by then.

Great customer service and willing to work with various budgets! Extensive selection of options…read moreoften can be customized to customers desires. I purchased an engagement ring here and the experience was so good we returned to get our wedding rings too! Also free cleanings for life! Highly recommend and plan to return whenever I need jewelry.

My wife and I have always had a great time working with Deb at Gozzo Jewelers in the last few years…read morethat we've been going here. She was able to quickly get us our wedding bands when we were in a big-time crunch (my bad!), she's helped my wife keep her jewelry looking pristine, and she was even able to perform an emergency jewelry removal for us when we were in a pinch. Deb is incredibly warm and friendly too, which makes the whole experience much better than your typical jewelry retailer. We're lucky to have found her and can't recommend her enough!

Very friendly and helpful. Fair prices. Great service. This is the place to visit for jewelry in…read moreGlastonbury. Hence the name!

I'm typically not one to leave a negative review but felt the circumstances warranted it in this…read morecase. I visited Glastonbury Jewelers on a Saturday to look at tennis bracelets, and found one that I thought I liked. Sandi, one of the saleswomen, was incredibly sweet and helpful and assisted me with trying on the bracelet, recommending sizing for it, etc. As it was clear the bracelet was too big, I paid but left the bracelet to be shortened by half an inch. Later that day and after talking to my husband, I decided I wanted a bigger carat weight bracelet, and he wanted to be the one to buy it for me. I called the store to have them pause on shortening the bracelet, but was unable to get in touch with anyone as the store was closed. Come Tuesday morning, I called the store again (due to them being closed Sunday-Monday) and spoke to the owner's daughter and explained that I wanted to return the bracelet, and have my husband buy me a bigger one; I offered to pay for the time and labor incurred in shortening the bracelet. She assured me that there was no need to pay for the time/labor, and it shouldn't be a problem to add the removed diamond links back to the bracelet. I then decided to swing by the store later that day to receive the refund, and spoke with the owner, Tony. He refused to let me return the bracelet (mind you, the bracelet had not left the store since I bought it Saturday, three days prior) because it had already been shortened (if the store policy is no refunds once an item is shortened, etc, TELL your customers that BEFORE they decide to do so!!) I explained that I no longer wanted the bracelet, and again offered to pay for the time and labor incurred. He refused, stating he couldn't let me return it for a refund as this was "not right" and offered me a store credit. I AGAIN explained that this was no help to me, as I wanted a bigger bracelet that my husband wanted to be the one to buy for me; offering me a credit was just me using the majority of my money for a bigger bracelet. He then went into some rambling explanation of how he had the bracelet "on memo" and couldn't take it back because he needed to sell it....but then also said he would have let me return it had it not been shortened (still not sure how this logic makes any sense, but okay). I half entertained using the credit for something else, and having my husband still purchase me a bigger bracelet; however, each custom item I wanted to make was met with some kind of resistance "it's hard to get a good heart shaped diamond, etc, etc" (no, it's not, as I asked two other jewelers I frequently use who said this was no difficult task). At that point, I was so fed up that I just left and said I'd let Tony know what I'd do. I came back the next day and picked up the bracelet, which I then sold to my aunt who wanted a tennis bracelet. Luckily I got my money back, and am now purchasing a new bracelet and a few other pieces from a jeweler I typically use who actually offers superb customer service. If Anthony hadn't been so resistant, he would have ended up making more money by letting me return the bracelet, as I would have purchased more items and my aunt would have bought the one I returned. Long story short, there's better jewelers with much better customer service and return policies than this one. Avoid!!

The only place I will go for jewelry or jewelry services. Period. The staff is knowledgeable,…read morefriendly, honest, and trustworthy. Leslie and Doug and everyone who works there are true gems and make any time I go into the store an amazing experience.

We came to Romanoffs because it had a reputation of great customer service and integrity…read more We were helped by Jonathan and he was exceptional in his patience and guiding us through trying to find the ring we were looking for. Highly recommended.