Dr. Lo is excellent. I've had a lot of work done with 100% satisfaction and successful. All of his work done once with efficiency. Overall outstanding. The rest of the staff/support staff are pleasant and very easy to work with. read more

Dr lo is great highly recommend him for all your dental needs when in for a root canal he did a realy great job

Come see Dr. Lo and Jordan for your routine teeth cleaning. They're very thorough and professional and you don't even have to rinse your mouth in the end. read more

I've been going here for a little over 10 years .. every time Ive gone I've never had an issue up until today when I had a consult appointment with Dr. Fu I believe his name was, which was for a dental implant. Let me start off by saying I waited 20 minutes past our appointment time which was no big deal, people get busy but the first thing that is said to me as he walked in the room was the price it would cost me? .. I have never had an implant so I came prepared and wrote down 10 questions I was curious on, such as an overall explanation of the whole dental implant procedure step by step, how many appointments will I need for the implant placement and etc. but it seemed by me asking him questions bothered him?? He was very dismissive and continued to talk over me the whole entire time and just seemed very impatient and was in a hurry. I had scheduled a consult therefore I expected a sit down discussion like adults. I was highly uncomfortable. I will be going elsewhere for my implant, I want someone who actually cares about my smile .. it's my appearance, it's my confidence.. to him it was very obvious it was just a paycheck to him. Extremely unprofessional. Going to Waltham dental for usual checkups i recommend, all the other doctors there are great and caring but if you need any sort of cosmetic work done, save yourself the embarrassment and get a consult somewhere else because that was just ridiculous and a waste of time. read more

I've been seeing Dr. Kim for about 7 years, she's wonderful, and if this was just a review for her, it would be 5 stars. Now I have to find a new dentist, as I've discovered the "dark side" of Waltham Dental. Unfortunately, I recently had to see Dr. Tang for an implant. Every appointment I've had, he's been at least 30 minutes late for. From my observations, he seems to double-book all his appointments. I even rescheduled my most recent appt after waiting 30 minutes past my appointment time for Dr. Tang. Both he and his hygienist were pretty rude during my rescheduled appointment, and I still waited 30+minutes past my appointment time. I'm a good patient. I show up on time and I pay my bills on time, why can't I get the same courtesy from Waltham Dental? read more

Pay no attention to the old reviews, they are not accurate and should probably be deleted because they are old to the point of irrelevancy. They didn't even properly clean my teeth, let alone provide any sort of feedback regarding the concerns I had about my teeth. They didn't explain anything, just grabbed tools and took to my teeth, drilling the plaque off of them, hurting me and choking me in the process, taking no stops so I could breathe. They don't really care about the patient or doing even a satisfactory job, just getting them in and out as fast as possible. No examination was done either. I don't even care that the place was dirty if they did any sort of good work, but they don't, so it matters that it was dirty and disorganized. This was the closest dentist to me that my insurance through work offered, and I regret getting any dental coverage because I could have spent my money better on a single visit to a quality dental office. Don't even bother coming here if you can pay a bit more to go to a real dentist's office. This is a Sham (pun intended). read more

Used a Groupon to get X-rays and cleaning . The dental hygienist was so very nice , professional. Asked for a copy of my X-rays and there is a fee to get them . Clean office but I still want to try other dental offices since I don't have insurance. read more

This place is horrible , the lady at the front desk is rude , is heartless , and does not care about patients , for the past 20 years I been a customer. Saturday 3/5/22 I called the office because I had a toothache , I called the office several times , no one answered the phone , left messages , no one called me back , finally I called them again around 4pm knowing that they were closing at 5pm , I spoke with this lady who's always there , I explained to her that I had an emergency toothache which is giving me headaches, and of course she told me they were all booked , there was nothing she could do , I could tell from her tone of voice that she could care less , she dint even try to advise me on what to do or if is there any other place I could for for this emergency , she has no sympathy or concern , no care , you would think that after so many years of been their patient they would try to help me in this situation, as they say where there is a will there is a way. Well am done with this place , many people recently have told me of their bad experience with this Dental office , but I continued to be a faithful patient , well am done with them, I would suggest that if you are a patient of this facility you reconsider , because they are not there for you. Very bad experience , not a friendly and courteous staff, specially this lady, which am sure everyone that goes there know. Healthcare people are supposed be there to help you , there to assist , there to alleviate yiu pain and concern , Dentist are also healthcare workers. I spend many years working in healthcare , and to us patients came first , there was no clocks , no walls when it came to help a patient or a person in distress, we always found ways to accommodate an emergency , we have heart. Well there lost , hopefully they will loose many more patients, if you don't put patient first in everything you do, you don't deserve to have patients or have good reviews. read more

The place looked kind of ghetto compared to my old dentist's office but the staff was very nice. Though this place doesn't look that great from the outside, I was surprised to see that they used more modern equipment than the place I had been going to previously. The dentist that I had did a great job fixing up my teeth and even took time out of his lunch for one of my appointments to accommodate my tight scheduling requirements. Finally, they have grape-scented gloves so be sure to ask for them if you love the essence of artificial grape (think Jolly Rancher). read more

Ohhhh my God ---- HORRIBLE.... THEY COULD HAVE KILLED ME- I was a new patient there last week and WROTE AND VERBALLED i was allergic to latex- so the assistant comes in...latex gloves- then the doc. she takes them off to change them but forgets to put on non-latex and what does she do?!?!?! puts her hands on my face and I swear I almost went into anaphylactic shock not only that, but they made me stay there in the chair for 10 minutes to make sure I was alright (while I was barely breathing) finally after the checkup was over I went out to see my boyfriend in the waiting area and told him what happened- after he confronted the doctor she started smiling and acting as though it were some silly matter- well It wasn't silly and I could've died :( If you go there and have an allergy make sure you make it KNOWN!!! read more

Always clean, never a wait. I've been coming to Waltham Dental since 2004. Like most dentists, they send me those handy-dandy check-up reminders. They give me a courtesy call to remind me of my appointment the day before, especially great if I made my appt. a few weeks beforehand! Plenty of magazines for those who need to stay occupied. But you really don't need them since you're not going to be waiting for more than 10 minutes, if you even have to wait at all. If you have children, they also have a basket full of toys to keep your lil ones busy. The staff is super friendly. They are always a pleasant conversation. A visit to the dentist is such a breeze here. I walk in, check-in, wait a few minutes if at all, go through the usual check-up and cleaning process, and then I'm gone. No paperwork, no pain, no headaches, I like it! See you in another 6 months! read more

Work is mediocre AT BEST, and the prices are straight up ridiculous, especially for the quality of work done. They accepted my insurance, but their copays charged to me made me wonder if they really were taking my insurance... I would say that if you have an emergency and have no other quick option to get pain relief, then okay. But anything beyond that, it is just significant money down the tubes for work that will likely need repairing later on, like mine and others I see here on yelp have needed. Avoid them, and check out Boston's dental schools so you don't have to shell out all that money when there is better out there. read more

I saw Dr Yang (not sure if that is his real name) at WDC in 2008 for mercury removal. They are not really setup to do this, but i was desperate and they accepted my insurance. Five years later I went to another DDS for a checkup with full xray and they found fragments of mercury that Yang had left behind! Its been 2 weeks since i've had the last of the mercury removed and I think I'm feeling better including having more energy. Also, the new fillings feel stronger than Yang's ever did. Shoddy workmanship by Mr Yang. read more

I had my appointment today as a new patient and had such a wonderful experience. The front desk staff is very friendly, kind, and personable. As soon as I got my paperwork filled out I was called back for my appointment. The wait time was zilch! Dr. Kaur was wonderful and made me feel at ease. I am normally terrified of going to the dentist due to fear of pain, but this was as painless as it gets. Not only was it pleasant, but it was thorough and quick. The office is very clean and all equipment seemed up to date. Dr. Kaur did my cleaning herself! I have never had a Dr. do the actual cleaning. She was very kind and took the time to explain to me what she was doing when and what I could do to help some of the issues I had been experiencing without giving me a lecture. It was an overall great experience. I have found my new dentist and will never look back! Thank you, Waltham Dental Center for by far the best dental cleaning experience of my life. I am actually looking forward to going to the dentist now. read more

I took my grandma here to get some crowns fixed. We met with Dr. Tang who he did an initial check up and set up a schedule to fix the crowns. The next visit was set up for 3 weeks later. The woman at the front desk, Jean calls us a day before the scheduled visit and reschedules for two weeks later. I couldn't go the next time with my grandma so she went by "The Ride." My grandma gets there and the woman Jean asks if my grandma can come back later in the day. Seriously? So my grandma gets me on the phone to talk to her and I tell her there is no way that will work because my grandma already has her ride set up to go home. So we convince them to see my grandma. She had to wait about an hour and half. Then when my grandma gets home I find out the dentist has extracted two of her teeth and scheduled her for implants. There was no talk of this before. She was only planned to get the crowns done. I can only think they were taking advantage of the fact she was there by herself without her family to watch out for her. read more

They are Kinda Late in getting to me When it is time to get my teeth Cleaned but they do a good job. They don't have a dentist I don't get along with. read more

This was my second time and I really like them. Dr. Yang is very skilled. They tend to be quite efficient, but if you need extra care, they are there to hold your hand. Receptionist has a great disposition! read more

Dr. Yang is amazing. Both my husband and I needed a lot of dental work, including dentures. My husband is recovering from a stroke. He needed work on his upper dentures and dental work on his bottom teeth which included a lower partial. My husband has a speech impairment from the stroke. I was extremely concerned that he would either not be able to or have difficulty with this. Dr. Yang made sure he didn't. Not only can my husband eat easier, but he speaks much better and smiles all the time now. I had to get work done also, which included and upper partial denture. Unbelievable!!!! I feel wonderful and look great. Dr. Yang is also extremely cost considerate. He explained the different options and costs. He understood that we were on a retirement budget that doesn't allow for much dental coverage. He made it work for us. Thank you, Catie read more

DON'T GO HERE. I came here for a cleaning and x-rays a couple years ago and had an okay experience. I changed my dentist this year but ended up at the Waltham Dental Center because of their evening/weekend hours. I had to make two appointments because my old fillings were beginning to separate. My first appointment was scheduled for 12:30 PM on a Tuesday and I wasn't taken back to see the dentist until 1:30. I sat in exam room waiting to see the dentist for another 20 minutes until she came in. She sat down and had absolutely no idea why I was there. I get my files had to be transferred from another office, and I don't mind explaining my situation but we spent maybe another 45 minutes of me trying to describe why I was even there. It's a little unsettling knowing that the person working on my teeth isn't even 100% sure what I'm there for. A little preparation on their part would have been nice. Fast forward to the actual dental work- it hurt like heck. I've never had dental work hurt that bad both during and after the procedure. It's months later and my teeth are still sensitive. The hygienist complained about not being able to take her lunch the entire time because my procedure was "taking too long" and then disappeared for a while so the dentist was actually dropping tools on my chest. My second appointment was even worse. Granted I came in after work which I assume is a busier time, my appointment was scheduled at 4:30 and I waited in the waiting room until 6:00. The waiting room is anything but inviting. This place and the people that go here are beyond sketchy. I was actually touched at one point by a loud and belligerent man in the waiting room, but the receptionists do nothing but stare blankly at their monitors. They finally called me back, and I sat in the exam chair for another 30 minutes before the dentist came in. He then asked why I was there, took a glance at my x-rays and then went to go do a procedure on another patient. I continued to sit there and wait for another 30 minutes. I was supposed to get two fillings done that day, and he only had time to do one. When I inquired about the second one, he said "Oh it's fine. You don't need it." Now I'm not sure if I actually don't need it or if he just didn't want to bother with it because they were closing. At least this one was not painful and the dentist and hygienist were far more plesent. Their prices are also way higher than any dentist I've ever seen. I have dental insurance, but I pay the same prices as some people I know who don't which makes me wonder if they even bill your insurance company. This place was fine 2 years ago, but they have certainly gone down hill. I'd advise anyone to go anywhere else. read more

Kara and Tenzin are the best assistants ever. They are so kind and friendly and really know how to make you feel at ease when at the dentist. You two are awesome .! read more

Unprofessional! I had a 9:00AM appointment for cleaning. When I arrived the receptionist told me that my appointment was at 9:30 AM and that Dr Li called and said that she wouldn't be in until 9:30AM. I informed the receptionist that on my card it says 9AM and I would be back at 9:30AM in this case, so she asked me to wait to see if the assistant could do something. After wait for one hour and 8 people that arrived after me were called in I asked the receptionist if she gave my chart to one of the doctors... she once againg said that my appointment was at 9:30AM and asked me to wait because she was going to check and see if any of the doctors could see me. She came back amd asked me if I wanted to reschedule the appointment or come back later. I told her I couldn't return later once someone was watching my baby. She said she did not know what to do, she could not find a doctor for me and the wait time would be at least 30 more minutes! I told her just to cancel the appointment and informed her that I was going to look for another dentist place. Extremely disappointed! read more

OK, so I really have never met anyone who enjoys going to the dentist. I think it would be accurate to say that 90% of the population does not look forward to their routine teeth cleaning or any other dental work for that matter. I never had a truly bad experience at the dentist however something always stopped me from going. Possibly the fact that I have over 10 fillings in my mouth..(I stopped counting after 10) I guess i just wasn't looking forward to the dentist telling me I had another cavity or the Dental Hygienist taking her frustrations out on me during the flossing process because I wasn't an avid "Flosser". I think it's safe to say that going to the dentist conjured up quite a bit of Anxiety and I chose for the most part to stay in denial about the state of my gums and teeth. With all that being said, I had a friend recommend Waltham Dental Center a few years back and I was in the "Let's start up a good dental routine" phase in life. I was able to get an appointment FAST and like one of the previous viewers stated.. yes the office looks a bit Ghetto from the outside.. when you walk in, the waiting room blatantly states there was no interior decorator involved. " It is what it is" that's the best way to sum it up.... Or is it???? Once in the dental Chair, I found out that at least with my dentist doesn't use a dental hygienists to clean my teeth. She did the work from beginning to end. :-) Dr Gham is always telling me how great my teeth look. When I asked her about the "Whitening Process" instead of going in for the hard sell, she told me I didn't need it said if I was to do anything, go buy Crest White Strips at the local drug store. Yes, she chuckled a bit over my past history and the fact that I have a mouth full of fillings. But all and all... going to this dentist has been "Painless" in every sense of the word. I have never had a billing problem, Never a bad experience in the chair, Haven't been up sold on useless procedures, and have yet to hear bad news about the current state of my teeth I like this place, it's simple, the equipment is all up to date.. Flat screen TVs in every room and quite painless. This establishment would get 5 stars if the interior (Waiting Room) was a bit more pleasant. Everything else is STELLAR! No Doubt, I will take great professional service and a worry free experience over a waiting room that could be featured in the most exclusive Interior Design magazine ANY DAY! read more

The people are very nice and the two receptionists they have had in the last three years do ok. But the cleaning of my teeth and the review for problems was pathetic. I think I saw every dentist in the office. None of them did a decent job. Last visit, they hardly cleaned my teeth, and I walked out of there with a gritty feel on my teeth. read more

I had a broken molar I thought would have to be extracted or capped. Dr. Yang filled the molar perfectly. I am so happy. Well done, sir. Thank you! read more

Overall I have been coming to this place for past 5 years. Dr. Yang has been my dentist ever since Dr. Tang semi retired. Dr. Yang is honest and does a quality job. I have to say I hate going to dentist, but going to Dr. Yang I have nothing but great experience. read more

Horrible experience- I called to talk to Dr. Tam about the extraction procedure for my son and I was told that the doctor can't talk to me because he doesn't waste time over the phone. I was told that they had a pre- authorization from my insurance for the extractions, which wasn't true and I was handed a $753 bill. I called 3 times and all 3 times I was told they had the auth. Terrible customer service and overall experience. read more

Offices look pretty low-rent and the staff could use a brush-up on phone etiquette, but everyone is very nice and efficient. They're flexible about scheduling, I've never had to wait, and I've been pleased with the work they've done. read more

My wonderful dentist of almost 40 years retired and his replacement was not satisfactory. I am a nervous patient with high standards. Luckily a friend referred me to Dr. Shih Ming Tang, D.M.D. at Waltham Dental. Dr. Tang was willing, and more than able, to present options and answer questions about how to address my aging teeth and mouth. He has a gentle but confiident hand when giving anethesia, drilling or installing a crown. The crown, now complete, is comfortable. The office staff, especially Joan, who was the primary person I interacted with, was professional, cheerful and efficient. I think I've found my new dentist for the next 40 years. read more

I was very impressed by the warm enviroment of the dental center.I met with a young gentleman named Dr F who was a professional and kind .Dr F filled my tooth with no pain.I will recommend waltham dental center to my friends. read more

I went here yesterday for a cleaning. I am quite impressed by the service I got. As soon as I walked in, I was promptly greeted by a nice young man, who handled my new patient paperwork. I am pregnant, so I asked that I have no xrays, and they were quite accommodating about my request. I mention this because I called another dentist's office in Waltham, and when I told them I didn't want an xray, they started to give me a hard time about how it was necessary and I wouldn't get a good prognosis if I didn't get one. Anyway, I met with Dr. Mar Mar, who was professional and kind. She found that I had to have my wisdom teeth removed, and gave me good advice on how to proceed considering that I am pregnant and may have to consider alternative treatment for them. I highly recommend her. As for the appearance of the office, I'm not sure what some people have complained about here on Yelp. The place was clean, and had modern equipment. The setting was like any normal dental office. Not run down or ghetto. It was actually quite decent. If you live in Waltham, I say give this place a try. Dr. Mar Mar is exceptional. read more