Seriously so happy with how everything turned out. The floors look amazing, the stairs are next level, and the entire team was super professional and easy to work with. Great communication, clean install, and you can tell they really care about doing it right. Would absolutely recommend. read more

I upgraded to European oak wood floors in the house and Joey was the one who helped me through the whole process. He really knows what he's doing. He gave honest input, helped me pick the right tone and finish, and made sure everything fit the space. The crew he brought in did a clean, professional job. There was a small delay with the material delivery but Joey kept me informed the whole time so it wasn't a big deal. The final result looks amazing. The floors completely changed the feel of the house. I'd definitely call him again if I decide to do the upstairs later. read more

Had these folks install hardwood floors I. Our home. They do not tell you all of the potential issues in their bid process. As a result we had several expensive change orders which almost doubled the price over their initial accepted bid. Of course they had already begun so what choice did we have! Had to replace damaged baseboards and hire a painter to touch up everything when they left. Project took 4 weeks versus the promised 2 weeks. Pulled guys off to support other jobs during our project. Their stair installer is a true craftsman! Can't say that about the rest of their team. They broke a window in our French doors and finally agreed to fix. They did not properly screen off the rest of the house so we had dust everywhere! They also didn't pay for the cleaners we had to hire to clean all the fine dust they left behind. They advertise "White Glove" service-far from it. Would not use them again. read more

I don't write a lot of reviews so I waited a couple months after our newly installed floor (2,300 sq ft) we purchased from WC before I wrote this review. Buying new floors during middle of COVID is not easy. However the staff helped as best as they could and greatly appreciated it. They informed us on lead times, availability and offered suggestions to alternatives that didnt meet our timeframe. After going back and forth regarding availability, we ended up with our first choice and Melissa helped us out & guided us through the whole process. I would definitely recommend to anyone start to finish. read more

Warren Christopher Fine Floor Coverings - hardwood flooring in a home - Flooring Near Me - Costa Mesa, California

Jesse and company are wonderful! We also love the "after" service! Rick really takes good care of our floors. This is so unusual to have a company look over your floors and care after the product is installed. I think this is a first for us, and we have owned over 14 homes over the years. I would highly recommend Warren Christopher. Their floors are all so wonderful it is really hard to choose. I would advise anyone who wants a wood floor to have something in mind before you see all the wonderful choices. This will make it less confusing to choose. Thanks Jessie and Rick! We really appreciate your professionalism and care. Sue and Jim read more

Warren Christopher Fine Floor Coverings - our Taffy on Warren Christophers French Oak flooring. Love it!! - Flooring Near Me - Costa Mesa, California

I recently had this amazing floor installed in my home - the very professional sales person, Jesse, even helped me to pick out my baseboards that are a great fit for the style of my home - the installers were professional, efficient & courteous - these floors are very dog & kid friendly & I won't ever need new flooring - I highly recommended Warren Christopher Flooring read more

Warren Christopher Fine Floor Coverings - Hardwood floor installed in my home- I am very happy with the sales & installation crew - I highly recommended this company - Flooring Near Me - Costa Mesa, California

My floors are beautiful!!!! So glad I went with Warren Christopher !! EVERY TIME people come to my home they compliment my floors! Highly recommend them for all your flooring needs read more

Warren Christopher Fine Floor Coverings - Kitchen remodel - Flooring Near Me - Costa Mesa, California

We were recommended Warren Christopher by a friend and could not be happier with them. clear communication from the start. they sent a gentleman to come measure our space and the flooring was delivered and installed two days later. pricing was great, their service is fantastic, and the flooring we chose is beautiful and crazy durable. 10/10 would recommend to anyone needing commercial or residential flooring. Melissa is the best!! read more

I have used Warren Christopher on a few other projects and Missy and Jessie have always been so helpful and such a pleasure to work with. I recently bought a new home and the remodel turned into a disaster. Missy took the time to come see the project personally and sent her crew over to come help me patch everything up. I'm so grateful for the Warren Christopher family! They always go above and beyond to make everything perfect and customers happy! Thank you Shannan read more

After a quick visit to their Costa Mesa show room with their knowledgeable sales team, friendly customer experience and stock check for our 2nd floor renovation, we decided on the European Oak. We loved it so much we changed our plans and redid our entire home. Beautiful wood flooring, with quality installation. The team made sure each box had time to acclimate and was blended for variation. We are so happy with the results and grateful to the Warren Christopher team for helping us us every step of the way to make our dream home a reality. read more

My fiancé and I are getting rid of the tired carpet that has seen several years of abuse from dogs and kids. Jesse and Missy responded quickly and answered our many questions and recommended what would be the best choice for us and our family. We are so excited for our house to feel like a home again! Thank you so much WC team! read more

We had the BEST experience with Warren Christopher for our office flooring. Melissa helped us with picking out the flooring, she was knowledgeable and had great info for us to consider. She even overnighted the samples to us! The turnaround time was great, installation was a breeze and once the flooring was installed, it looked amazing! Any questions we had were answered promptly and effectively. We would definitely recommend Warren Christopher for your flooring needs! read more

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Amazing experience!! Warren Christopher is at the top of there game when it comes to wood flooring they are the best. we had our floors done by then 4 years ago and it is our favorite feature in our house and we have definitely referred them to al of our friends . this is our 3rd house and our 1st time using them and we will continue giving them our business . we worked with melissa and she was nothing but wonderful . 5 stars all the way! read more

Warren Christopher Fine Floor Coverings - Flooring Near Me - Costa Mesa, California

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I bought wood floors from Warren Christopher right off their website. Kylee sent me a few samples. She's was professional, knowledgeable and took really good care of me. After the second go around I found my floor. My installer was the best. Thank you Kylee and the Warren Christopher Team! read more

We recently went through an almost full re-model including new flooring. I was struggling and overwhelmed with making a decision and a friend referred me to Melissa at WC. She was so incredibly helpful and walked me through the entire process. We ordered the flooring I chose and after it had arrived, I had changed my mind as I found something else I liked better. I was concerned that this would be an issue, and she was quick to assist in getting me what I wanted - NO PROBLEM at all! Their crew came to install - the 3 guys that handled the project were Mark, Jake and Jared. AMAZING! Hard working, prompt, respectful and courteous in my home. The attention to details these guys had blew my mind .... there were things that they noticed that weren't even on my radar. We had an issue with fitting under our door jams and instead of having to replace them all, they quickly found a solution to remedy the situation and problem averted. Melissa assured me we would still be on time and no delays. SO RELIEVED! I don't review very often, but I could not get over the ease of working with this team of experts. Worth EVERY Penny. If we end up doing floors again down the road, I would definitely work with this company again hands down. I cannot say enough about their service, response times, expertise, professionalism and attention to detail. An over all amazing experience. A 10 star rating. read more

This rating is based on customer service only. WC did not get so far as actually acquiring my job due to an insulting sales associate. I appreciated the owner Chris's upbeat, can-do personality but hey, if you've got people working for you that run customers out the door well, that's a problem and it isn't the customer's. Bigger problem for Chris is this particular sales person, Kylee, is his own daughter! Entitlement issues much? They all but had the job provided they gave me a quote on labor that wasn't too out of whack. I provided Kylee with the name of the flooring ( the flooring goes by several names) I had found through Sterling Carpet and Floors when she oddly shot out at me, "Well, if you're going to run all over town trying to get the lowest price I don't think we can help you." Uh yeah, I went to Sterling ( who gave me all the names the manufacturer calls the wood floor by) and am now offering to give you the job and that was ONLY because I liked Chris's positive disposition. Hope it turns around for him but I won't be back. I'll buy the flooring from Sterling and use my GC's guy on labor after all. What a dumb move/mouth. Pops should suspend her allowance and send her to the back room. LOL. read more

These guys are pure talent and integrity. In my business I deal with mostly high-end clientele and they have a discerning eye and a high-level taste. I always recommend Warren Kristopher because I know they will always come through and provide nothing but excellence and professionalism. Looking forward to the next project. Keep up the great work guys read more

Warren Christopher Fine Floor Coverings - Oak staircase - Flooring Near Me - Costa Mesa, California

I had the pleasure of working closely with Warren Christopher Fine Wood Flooring during the build of my home. I can honestly say I have never worked with a more kind, accommodating and professional team in my entire life. Missy and Jesse stood by my side and gave incredible input while I was choosing which wood to choose to floor my entire house. It was a difficult decision I would loose sleep over at night because every kind of wood and shade is breathtaking. I finally chose a creamy blonde color that transformed my modern home into what feels like a high end beach cottage. It's called the Euro Oak 9" Abruzzo. I am still blown away how supportive Missy and Jesse were through the entire process. They grew to become what feels like family and I am still in close contact with them today. Their attention to detail and their accountability when it came to timing is a work ethic I will never forget. Warren Christopher Flooring is by far the best in the industry. I have referred them to so many friends and everyone continues to rave, time and time again. Thank you for all you do. All my love! read more

Where do I start?! Every day I wake up, step out of bed onto my amazing new floor, and I can't help but think of the team at Warren Christopher. The think that I can't stress enough is the experience that they provide to their customer. From the moment I walked into the showroom, I was instantly captivated by the elegant beauty and set up, with the stunning hardwood elegantly displayed with style. The sales team worked with us to find the exact floor that suited our style, taste, and functional needs: to say that they completely exceeded our every expectation is an understatement. Their customer service, attention to detail, communication throughout the process was outstanding. The install was some of the highest quality work I have seed, truly perfection. We shopped the big box stores, the outlet stores, online, before wandering into the store front on a whim one afternoon, and we are truly ecstatic that we found Warren Christopher. Their quality and customer service with a family feel makes them simply the best in the business. read more

Warren Christopher Fine Floor Coverings - Flooring Near Me - Costa Mesa, California

I have to agree with the reviews that refer to the customer service. They are incredibly slow to respond, slower to act and seemed quite put out when you have a question or need maintenance done. They seem to think getting back to you a month later is fine and if you are irritated, you are the problem customer. Though they market themselves as a superior product and service, they certainly do not deliver in that regard. read more

The wood was beautiful, very beautiful. I had confidence in them from the start. I guess you can tell a person with good taste within minutes of meeting them. Melissa was our contractor and she did a good job tolerating my perfectionist approach to everything. They gave me the floor I had only dreamed about and the price was fair. I love my walnut floor and new baseboards. The job was started quickly within 1 week of signing a contract. They came back 3 times for no extra charge at my request to add a few minor changes. Why the 4 star? One star is missing because the workmen put too many scratches and nicks into the walls. I saw them dragging in the uncut wood from the garage letting it scrape the walls many times..aarrrggg!!! They did fix it before the end of the job, it looks good now. However, I would use this company again, I am happy with what I got. read more

Warren Christopher Fine Floor Coverings - Flooring Near Me - Costa Mesa, California

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Thank you! I have WC floors and recently damaged a plank in the kitchen with a bleaching product (I know...). Connected with Melissa and she assured me that it could be fixed - I was sceptical b/c of my handiwork. The plank is restored and looks great. I really appreciate the post project responsiveness and support. read more

the worst customer service possible- called several times, promised follow up by sales associate- even sent them a piece of wood that I needed to duplicate- never got a phone call back or even email would never use them or recommend them. awful!! read more

Warren Christopher helped me and my wife find engineered hardwood for our home. Great service and the floor is amazing! Great for kids and my dog that runs all over the house. Very happy with our decision! Special shout out to Kylee! She is the best and was very helpful! read more

These folks helped me with my materials only purchase. I couldn't find what I was looking for locally, but they responded promptly to my inquiry online. They sent samples and made the process easy. I will definitely use them in the future. read more

Walking into Warren Christopher was a bit intimidating at first, their showroom is gorgeous. Once we started chatting with Kylee and she gave us the back story of how her dad is the owner and it's all family operated, we immediately knew we were in the right place! The whole team at Warren Christopher was so incredible to work with from Joey, who sold us our floors to the installers that came to our home, we couldn't of asked for a better experience. Not to mention we are completely obsessed with our floors, THANK YOU Warren Christopher! read more

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Top class experience! We recently re-built our home and worked with Missy from the inception. The showroom is incredible and each person I had contact with in the showroom was consistently great. Missy helped us choose a french oak wood that was beautiful and within our budget. We installed the wood floors throughout the house, including the staircases with solid oak treads. The outcome exceeded our expectations and the quality of the install is impeccable. We had a very unfortunate situation with our builder that necessitated removing and replacing the stair treads days before the COO. Missy and her team were the only vendor not to point fingers and because of them we were able to get into our house before X-mas. During the final phase of the build process, our floors were scratched quite deeply and it spanned 4 planks. I contacted Missy and she came out personally to asses the damage, scheduled the work within 72 hours and the outcome is like new. I cannot say enough positive things about Missy and her team. As a company, they are a benchmark in professionalism, customer service, product variety, and quality of installation. I would never consider using anyone else to supply and install hardwood flooring and hope that we have the opportunity to work with them again! read more

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This establishment has the worst customer service that i have ever encountered in my life. Unless you have a 20,000 square foot home, he is not interested in doing business. He is arrogant and lazy. This is pretty bad considering that all his floors come from Richard Marshall and he is the middle man! Save yourself time and money and go straight to Richard Marshall. October 2013 This review was not from a competitor! I was a customer. He came to my home took measurements and NEVER called me back. After I called several times! I never got an estimate. If you don't like the ugly truth about the way you run your business, then run it accordingly! read more

This company is so slow getting back to you and that's even if they do respond. The owner Melissa is the worst. You have to call the office and complain before you get a reply from her. I'm done with this company, I will never use them again! read more

I can't believe our remodel is finally done! Remodels are tough with kids, dogs, just life. But the experience we had with Warren Christopher was incredible! The second we walked into the showroom we were greeted by Melissa, who is their coordinator. Immediately we felt comfortable, she offered us a bottle of water and put us in touch with Kylee who was able to answer all of questions/concerns. The whole process from picking our floors to having them installed was great, I would fully recommend Warren Christopher to anyone considering a wood floor..... thank you for your professionalism!!! read more

Do not waste your time on this floor manufacturer. Their customer service is totally the worst. You pay much for the product and they do not return calls or assist you. There are many other floor companies to choose from. read more

Great service and selection! Chris, Missy and the team are very knowledgeable and helpful from start to finish. Everyone I have talked with has had a great experience with them. read more

I've used them three times, all with excellent results. Most recently they needed to match an area with existing wood after an extensive remodel and did a beautiful job. In addition, the guys worked Saturday and Sunday to finish the job as quickly as they could. All personnel from sales to workmanship are professional and customer focused. I highly recommend their services. read more

Great quality and service. Their attention to details is excellent. Highly recommend.

Thank You team!!! Such attention, especially with finally picking my selection, your install team right on time and very considerate. Will be back when ready to do entire home, Thanks Again. read more

Several companies wouldn't come out.missy came out and I was so impressed with how they matched the wood.couldn't see where they needed to patch the original.ASmall job done well.They even came out again to improve an older plank at no extra charge . read more

Loved the selection, it was not what I was seeing at other stores and the staff was very helpful to my husband and I. They were very professional, and our new floor looks amazing! read more