I've gone here three times and every single person that works there is very helpful courteous and…read morekind. I appreciate that because sometimes people just want to get you in and out but they actually take the time to talk to you and explain things and help you with whatever's needed. Price is great. Service is great. I will be gone here again.

Explained almost everything well, but when I confirmed the $80.99 oil change and got charged with…read morethe $99.99 oil change I wasn't very happy :/

I don't write reviews often, but this experience absolutely deserves one…read more From the moment I walked in, the customer service was exceptional--kind, professional, and genuinely respectful. I never once felt talked down to or rushed, which can honestly be rare in automotive situations. What impressed me most was how clearly they explained everything. They took the time to walk me through what was going on, what my options were, and what actually needed to be done (without trying to upsell anything unnecessary). That level of transparency builds immediate trust. They got me in and out exactly when they said they would, and the pricing was more than fair for the quality of service. If you're someone who wants to feel confident you're being treated honestly and respectfully--this is the place. I'll absolutely be coming back and recommending them to others.

Travis gave me an honest assessment on our car, and gave us advice on what needed to be fixed and…read morewhat did not.

The only auto repair shop in Loveland I trust now, period…read more.. --Friendly folks, whether it's the employees or Dale himself at the front desk. --Quality work, done right the first time, every time --Reasonably priced, no upselling you don't need, they'll even tell you that work isn't needed if that's the case, what a rarity :-) In short, it's easy to see why this place is packed, it's worth it!

The oil light came on in my son's car as we were driving to an out of town meeting, so I looked on…read moreyelp and found this oil change place. We had less than 30 minutes to get to our meeting so they couldn't do an oil change, but they were able to immediately top off the oil to get us on our way. Really nice, friendly staff, and they only charged us for the oil--no service fee! I highly recommend them for your auto needs!

I brought my car to BG Auto / Loveland and feel that I was scammed. My dealer had mentioned that I…read moreneeded to replace the rear brakes, so I called BG Auto to ask for another estimate. They told me I needed to bring the car in for an inspection, which I did. They said they perform a full inspection, and after a few hours, they gave me a report stating that, in addition to the rear brakes, it was "urgently needed" with a red exclamation icon to replace the water pump/alternator belts. The person at the front desk, XXXX was very impatient to have me decide whether I would ask them a service or not at the spot. They attached a photo and claimed the belts had cracks and damage, but the photo was unclear. Since I don't know much about cars, I agreed to the replacement. After the service was completed and I paid, I noticed the receipt said "serpentine belts replaced," which alarmed me because I had replaced the serpentine belt just the previous month. I didn't realize that the water pump belt is referred to as the serpentine belt. I went back to question them, and XXXX at the shop showed me the old belts. Of course they looked almost new (one completely IS new) and had no visible cracks or damage. I told him, "You replaced the belt that I had just replaced last month." XXXX responded by just saying, "Sorry, it looked damaged," but did not provide a satisfactory explanation. After this experience, I had my battery--which they had diagnosed as "weak"--checked at another shop. The technician there told me the battery was fine and did not need to be replaced. This experience felt like a complete rip-off. I will not return to this shop. If you are not knowledgeable about cars, be very very cautious, and always ask for another opinion at another shop(s). Based on my experience, they may recommend unnecessary repairs.

Everyone one was so happy to help me during a very stressful and sad time in my life. They all…read morewere so kind, professional and honest. So appricated! Thank you and God Always bless you all! Donna

Sorry but to be fair I can't give a great review…read more Guys in the front are very good at giving good customer care (friendly, explain issues and cooperative with schedules). But ... - after diagnostics I needed a Catalytic converter. Replacement for a 2015 GM subcompact cost $2,000 - Cost aside, I had to bring the vehicle back 3 times in the following 20 days because emission related errors kept popping up - most frustration was that one error was related to a new beak/gap in my exhaust piping (not there or seen during repair) I don't know how good they are with other repairs but I would look elsewhere for emission related issue.

Per my Warranty for the AC Compressor CBA installed in 6/6/24, I was having problems with a high…read morepitched noise and the AC was not properly cooling for sometime. So, due to having the 3yr or 36,000mile warranty I took my Truck in to be checked for these issues as I thought it was the AC Compressor being faulty. After setting an appointment with Chris @ this Location today they were specifically told by me Verbally to NOT due any other work on the AC if the Compressor is found not to be the issue under warranty only, they choose to NOT listen to me as the Customer and they performed additional work on my AC unit with the prior Authorization from my person ahead of time. The unexpected cost ended up costing $159.12 which I was not expecting to pay. The tech said that there was Debris in my AC Motor and took off the Panel accesses my AC unit and cleaned the Motor of said debris. This shop has done this to others of my family I my before and this was the last time I am going to their shop for anything regarding my Vehicles going forward. What a Shame of unprofessionalism and what I call a catch 22!

The crew is always friendly and efficient. They are top notch when it comes to customer education…read moreand recommendations, and go the extra mile to ensure my car is being taken care of. Highly encourage anyone to see for themselves. And great value! Keep up the awesome work!

I have been coming here for years to get my oil changed and they never disappoint. The staff is…read morealways so friendly and helpful, not to mention I was able to get in and out so quickly. It was very hot outside so it was nice to have a cool waiting area to hangout until my car was finished. Highly recommend.

After disastrous service at GM and JL I decided to cautiously approach Valvoline for a simple…read moreservice and a test. My first test was a question: impact or torque tool on drain plugs - correct answer was torque. So I proceeded to allow them to change my differential oil. When I got home I checked it - torque was good, oil was actually changed, and correct weight. This earned more business and they have done a great job every time with great service at competitive prices. Every visit has been perfect. You might ask why I went to all of this trouble. Well the monkey put the wrong oil in twice and caused over $1000 worth of damage doing a transaxle fluid change. They stripped the plug and the pan, plug, and overflow had to be replaced.

Quality, quick, professional service. Stayed in our car and were treated great! Fair price for a…read morelarge capacity diesel as well!

Highly recommend! Had a brake light issue. They got me in right away and fixed the issue. They have…read morealways been very knowledgeable and have outstanding service! This team goes above and beyond.

Had an issue with another grease monkey in greeley. I called the 1100 eagle address and Joe said…read morebring it in and well take care of you. David and Joe drained the extra oil and explained there may be an issue with the sensor light, going above and beyond. Really appreciate their professional and courteous help. Highly recommend

These guys know Mercedes and will take care of you whatever your situation is. Great staff with…read morehands on service manager.

We contacted Alliance Auto Care while traveling in Nebraska after no one would work on our Mercedes…read moreSprinter motorhome. It took us off our travel plans to CA for a bit, but Joe got right on it Monday morning and fixed our motorhome the same day so we could get back on the road to enjoy our vacation. He was very accommodating and even gave us a rental car to visit the area. I would definitely recommend Alliance Auto Care for your repairs! If I lived in the area, he would be my "go to" guy! :-)

Incredible service! Would recommend to everyone looking for great auto service at a great price…read more Caleb was extremely efficient & friendly. He explained everything so well I felt informed & included in the maintenance of my own vehicle. When I came in to get my front two tires changed, Caleb noticed & explained a lug stud on a back tire was rusted through. I realized after this was due to lazy cross-threading at Big O Tires last year. Caleb went out of his way to replace the parts for a great price & quickly (but carefully!) did the extra service. He made sure my car was in great shape & safe to drive before he said I was good to go. Metric Motors is now my go to auto repair shop. The entire staff was so friendly & if you get the chance, make sure to ask for Caleb!

I just want to say that once again, metric motors, Travis and the team were outstanding with their…read morecustomer service and professionalism. This time around I had a noise that they could not pin down so they recommended me too to a transmission specialist that can and did not charge me a penny and try to do something that they felt were not in there ballpark. These guys are absolutely the very best, they're very honest, you will not go wrong bringing your car to them. Thank you metric motors once again!