I have been going here for the past 4 years . I enjoy not having to get off the car . The Techs are…read moreawesome and very helpful. I receive great service every time I go .

I've gone here three times and every single person that works there is very helpful courteous and…read morekind. I appreciate that because sometimes people just want to get you in and out but they actually take the time to talk to you and explain things and help you with whatever's needed. Price is great. Service is great. I will be gone here again.

I don't write reviews often, but this experience absolutely deserves one…read more From the moment I walked in, the customer service was exceptional--kind, professional, and genuinely respectful. I never once felt talked down to or rushed, which can honestly be rare in automotive situations. What impressed me most was how clearly they explained everything. They took the time to walk me through what was going on, what my options were, and what actually needed to be done (without trying to upsell anything unnecessary). That level of transparency builds immediate trust. They got me in and out exactly when they said they would, and the pricing was more than fair for the quality of service. If you're someone who wants to feel confident you're being treated honestly and respectfully--this is the place. I'll absolutely be coming back and recommending them to others.

Wow, an honest and fair vehicle mechanic, such a rare thing these days. Try them out. Highly…read morerecommended.

The only auto repair shop in Loveland I trust now, period…read more.. --Friendly folks, whether it's the employees or Dale himself at the front desk. --Quality work, done right the first time, every time --Reasonably priced, no upselling you don't need, they'll even tell you that work isn't needed if that's the case, what a rarity :-) In short, it's easy to see why this place is packed, it's worth it!

The oil light came on in my son's car as we were driving to an out of town meeting, so I looked on…read moreyelp and found this oil change place. We had less than 30 minutes to get to our meeting so they couldn't do an oil change, but they were able to immediately top off the oil to get us on our way. Really nice, friendly staff, and they only charged us for the oil--no service fee! I highly recommend them for your auto needs!

I brought my car to BG Auto / Loveland and feel that I was scammed. My dealer had mentioned that I…read moreneeded to replace the rear brakes, so I called BG Auto to ask for another estimate. They told me I needed to bring the car in for an inspection, which I did. They said they perform a full inspection, and after a few hours, they gave me a report stating that, in addition to the rear brakes, it was "urgently needed" with a red exclamation icon to replace the water pump/alternator belts. The person at the front desk, XXXX was very impatient to have me decide whether I would ask them a service or not at the spot. They attached a photo and claimed the belts had cracks and damage, but the photo was unclear. Since I don't know much about cars, I agreed to the replacement. After the service was completed and I paid, I noticed the receipt said "serpentine belts replaced," which alarmed me because I had replaced the serpentine belt just the previous month. I didn't realize that the water pump belt is referred to as the serpentine belt. I went back to question them, and XXXX at the shop showed me the old belts. Of course they looked almost new (one completely IS new) and had no visible cracks or damage. I told him, "You replaced the belt that I had just replaced last month." XXXX responded by just saying, "Sorry, it looked damaged," but did not provide a satisfactory explanation. After this experience, I had my battery--which they had diagnosed as "weak"--checked at another shop. The technician there told me the battery was fine and did not need to be replaced. This experience felt like a complete rip-off. I will not return to this shop. If you are not knowledgeable about cars, be very very cautious, and always ask for another opinion at another shop(s). Based on my experience, they may recommend unnecessary repairs.

Everyone one was so happy to help me during a very stressful and sad time in my life. They all…read morewere so kind, professional and honest. So appricated! Thank you and God Always bless you all! Donna

Sorry but to be fair I can't give a great review…read more Guys in the front are very good at giving good customer care (friendly, explain issues and cooperative with schedules). But ... - after diagnostics I needed a Catalytic converter. Replacement for a 2015 GM subcompact cost $2,000 - Cost aside, I had to bring the vehicle back 3 times in the following 20 days because emission related errors kept popping up - most frustration was that one error was related to a new beak/gap in my exhaust piping (not there or seen during repair) I don't know how good they are with other repairs but I would look elsewhere for emission related issue.

DO NOT bring your car here. If you want to be overcharged and talked down to if you are a woman…read morethen this is your place. The owner is rude and doesn't check the work of his employees. They put in parts that fail so you have to come back here. I had the have gaskets replaced, they did it and they failed. When I went back they said yes they failed but the gasket cover failed and quoted me $400 and free labor. I needed a part installed, backtail light that they tried to order but ordered the wrong part after I waited an hour for the it. I ordered the correct part and asked if they could install it and I'd pay for labor. They quoted $175.00. When the car was done I thought $575 with tax, nope...$789. I said nope, but they said it is what it is. Long story short, this POS called my company I worked for to complain I hurt his feelings. You don't have to believe me but I work for an automotive company and this is not the place you want to bring your car.

got my boyfriends oil change done here today and they got it done and good but they snapped the…read moreChristmas lights we spent FOUR HOURS DOING that were very very VISABLE not only that they complimented them and then came back in to tell us they snapped them. no apology nothing just threw the broken ones in the passenger seat. and on top of that they filled his tires SEVEN PSI OVER WRITTEN ON THE DOOR CARD. you guys do this for a job and can't do it correctly or respect the vehicle... pffttt never coming here again.

My first time at this location. They did an awesome job! Ayla let me know of some issues that I…read morehad and took care of them with no question! I highly recommend this team of honest good people! Thank you Ayla and your team for taking your time and getting MY issues done! I will be returning for my next oil change! You are the best!

Quality, quick, professional service. Stayed in our car and were treated great! Fair price for a…read morelarge capacity diesel as well!

He tried to charge me 195 for services I didn't need. I had just changed my trans fluid so i…read moredidn't fall for it. I went to my dealer to verify and inspect thefluid personally. He had a phony sample toshow me. Later i looked on the receipt and it said fluid was fine. He knew better and knew he was trying to rip me off. Ps I am a sr citizen Beware.

Had an issue with another grease monkey in greeley. I called the 1100 eagle address and Joe said…read morebring it in and well take care of you. David and Joe drained the extra oil and explained there may be an issue with the sensor light, going above and beyond. Really appreciate their professional and courteous help. Highly recommend

I decided to give these guys another chance. They used wrong oil twice after I specifically…read morerequested my preferred oil. I discovered they used the wrong oil on the last visit when I went to check out! They also suggested a service they did not have the tools to perform. Offered a lame discount. I will never be back and cannot recommend.

These guys know Mercedes and will take care of you whatever your situation is. Great staff with…read morehands on service manager.

We contacted Alliance Auto Care while traveling in Nebraska after no one would work on our Mercedes…read moreSprinter motorhome. It took us off our travel plans to CA for a bit, but Joe got right on it Monday morning and fixed our motorhome the same day so we could get back on the road to enjoy our vacation. He was very accommodating and even gave us a rental car to visit the area. I would definitely recommend Alliance Auto Care for your repairs! If I lived in the area, he would be my "go to" guy! :-)

My transmission was failing in my RAM truck that we use to haul our travel trailer. Going up the…read moreContinental Divide, and considering the stress on the truck we took Brian's advice on rebuilding the tranny, using a shift kit and external transmission cooler. One week after getting the truck back we went up the divide again and the truck ran like a dream. It is nice to have someone like Brian to go to. He is competent and professional. Highly recommended.

I took my van to these guys because it was having trouble starting. They then had the vehicle for…read moreone month. During that time they claimed to have started it numerous times and it never failed to start. So I went to pick up the vehicle. They charged me over $300 in diagnostic fees. Which was fine as long as the vehicle is running I was OK with it. After I paid Brian went around back to get the van as he is doing that. I hear him attempt to start the van three times unsuccessfully. The fourth time it starts successfully he brings it around front, and gives it to me without saying anything. I didn't say anything about it because I just wanted to get the van away from the guy. Within two days of having the vehicle in my possession, it breaks down is smoking and won't run anymore. With that said I would not take a vehicle to this man I would rather walk.