I don't write reviews often, but this experience absolutely deserves one…read more From the moment I walked in, the customer service was exceptional--kind, professional, and genuinely respectful. I never once felt talked down to or rushed, which can honestly be rare in automotive situations. What impressed me most was how clearly they explained everything. They took the time to walk me through what was going on, what my options were, and what actually needed to be done (without trying to upsell anything unnecessary). That level of transparency builds immediate trust. They got me in and out exactly when they said they would, and the pricing was more than fair for the quality of service. If you're someone who wants to feel confident you're being treated honestly and respectfully--this is the place. I'll absolutely be coming back and recommending them to others.

Wow, an honest and fair vehicle mechanic, such a rare thing these days. Try them out. Highly…read morerecommended.

Sorry but to be fair I can't give a great review…read more Guys in the front are very good at giving good customer care (friendly, explain issues and cooperative with schedules). But ... - after diagnostics I needed a Catalytic converter. Replacement for a 2015 GM subcompact cost $2,000 - Cost aside, I had to bring the vehicle back 3 times in the following 20 days because emission related errors kept popping up - most frustration was that one error was related to a new beak/gap in my exhaust piping (not there or seen during repair) I don't know how good they are with other repairs but I would look elsewhere for emission related issue.

DO NOT bring your car here. If you want to be overcharged and talked down to if you are a woman…read morethen this is your place. The owner is rude and doesn't check the work of his employees. They put in parts that fail so you have to come back here. I had the have gaskets replaced, they did it and they failed. When I went back they said yes they failed but the gasket cover failed and quoted me $400 and free labor. I needed a part installed, backtail light that they tried to order but ordered the wrong part after I waited an hour for the it. I ordered the correct part and asked if they could install it and I'd pay for labor. They quoted $175.00. When the car was done I thought $575 with tax, nope...$789. I said nope, but they said it is what it is. Long story short, this POS called my company I worked for to complain I hurt his feelings. You don't have to believe me but I work for an automotive company and this is not the place you want to bring your car.

Brandon and his team were absolutely excellent. Great group of guys with good energy and a fun…read moreplace. Great at explaining and recommendations. They were happy to show you the issue and give you ways to create a result. Truck a.k.a. Rex is feeling fantastic 5/5

I brought my car to BG Auto / Loveland and feel that I was scammed. My dealer had mentioned that I…read moreneeded to replace the rear brakes, so I called BG Auto to ask for another estimate. They told me I needed to bring the car in for an inspection, which I did. They said they perform a full inspection, and after a few hours, they gave me a report stating that, in addition to the rear brakes, it was "urgently needed" with a red exclamation icon to replace the water pump/alternator belts. The person at the front desk, XXXX was very impatient to have me decide whether I would ask them a service or not at the spot. They attached a photo and claimed the belts had cracks and damage, but the photo was unclear. Since I don't know much about cars, I agreed to the replacement. After the service was completed and I paid, I noticed the receipt said "serpentine belts replaced," which alarmed me because I had replaced the serpentine belt just the previous month. I didn't realize that the water pump belt is referred to as the serpentine belt. I went back to question them, and XXXX at the shop showed me the old belts. Of course they looked almost new (one completely IS new) and had no visible cracks or damage. I told him, "You replaced the belt that I had just replaced last month." XXXX responded by just saying, "Sorry, it looked damaged," but did not provide a satisfactory explanation. After this experience, I had my battery--which they had diagnosed as "weak"--checked at another shop. The technician there told me the battery was fine and did not need to be replaced. This experience felt like a complete rip-off. I will not return to this shop. If you are not knowledgeable about cars, be very very cautious, and always ask for another opinion at another shop(s). Based on my experience, they may recommend unnecessary repairs.

Had an issue with another grease monkey in greeley. I called the 1100 eagle address and Joe said…read morebring it in and well take care of you. David and Joe drained the extra oil and explained there may be an issue with the sensor light, going above and beyond. Really appreciate their professional and courteous help. Highly recommend

I decided to give these guys another chance. They used wrong oil twice after I specifically…read morerequested my preferred oil. I discovered they used the wrong oil on the last visit when I went to check out! They also suggested a service they did not have the tools to perform. Offered a lame discount. I will never be back and cannot recommend.

Such amazing service! Stopped for an oil change before we drove from Colorado to Tennessee. They…read morenoticed right away we had a water pump leak. Gave us a quote and estimate of time to be repaired. They were so thoughtful and helpful. Had it fixed in record time!

DO NOT TAKE YOUR CAR HERE! They have no clue what they are doing! We took our car there for an oil…read morechange and they did a full inspection and suggested a whole bunch of stuff we had a few things changed and that night noticed they didn't put the plastic cover under the car back on correctly. We went back a few days later and they said oh yeah we found the screws to your car after you left. Never called or reached out. They claimed they put it all back together and we got home. Nope still hanging off the car. We took it back today and the girl comes out and says oh our manager says it's not our fault! Never again will we be taking our cars here and you should think really hard before you do. They SUCK!!!

got my boyfriends oil change done here today and they got it done and good but they snapped the…read moreChristmas lights we spent FOUR HOURS DOING that were very very VISABLE not only that they complimented them and then came back in to tell us they snapped them. no apology nothing just threw the broken ones in the passenger seat. and on top of that they filled his tires SEVEN PSI OVER WRITTEN ON THE DOOR CARD. you guys do this for a job and can't do it correctly or respect the vehicle... pffttt never coming here again.

My first time at this location. They did an awesome job! Ayla let me know of some issues that I…read morehad and took care of them with no question! I highly recommend this team of honest good people! Thank you Ayla and your team for taking your time and getting MY issues done! I will be returning for my next oil change! You are the best!

I recently had the clutch begin to make noises so I had it towed to Hands on Auto Tech for a…read morediagnosis.. There was a problem with the communication surrounding the tow transfer so I started my experience with Hands on Auto Tech with some trepidation. Tom handled the situation and we moved onto the real problem with my truck. The diagnosis was the clutch so I approved the repair and waited a few days for the parts to arrive and the repair to proceed. After the clutch was replaced another problem with the operation of the clutch was discovered so I agreed to the additional repair and another day for repair. After a week I was reunited with my truck. The repair was costly, lengthy and unexpected but coming out the other side of this experience I learned a couple of lessons. 1. If you have your vehicle towed to a shop follow the tow truck to the shop and verify the transfer. 2. Communication and follow up throughout the repair are key Tom was great to deal with and I feel that he was honest with me about the repairs needed and the cost of those repairs. Having recently moved to the area I feel my vehicle maintenance and repair needs can be checked off the list. I can recommend Hands on Auto Tech to anyone needing an honest repair facility and Tom as a good guy to deal with.

Brought my '93 K-2500 ext. cab pickup in the previous week to get a rear differential gasket…read morereplace and oil change and for a mount piece for the engine oil filter, both of which were leaking. Got it back after a few short days and will be getting some further work done as time goes on. This truck had belonged to my former landlord whereupon his daughter sold it to me as the old boy had gone to a retirement facility. In his later years maintenance and repairs had been let go but being sturdy and strong running, I bought it and am slowly bringing it up to snuff and it is good in the event I should need to do any long distance traveling with it. . Attended the new shop opening, located just off I-25 and Colorado route 66, where I met Mr. Maggio's family and some of the other customers who call Hands On Autotech their home for vehicle repair and servicing. I first went there based on the recommendation of the Martino troubleshooter show on 630 KHOW AM radio; 10 AM - 2PM, M-F. My opinion is that Tom's shop takes something of a scientific approach to vehicle repair and will go more in depth with an analyses than another shop I had been to for an issue with my '99 Tahoe. As an EV owner himself I gather that Tom is up on the current tech, perhaps more than some other places who would have men of my age (68) from the "dinosaur era" of automotive tech working at their shops.

I got my oil changed and some filters changed here for the first time and all I can say is they are…read morevery nice people, affordable, and do a thorough job. I'm going back tomorrow to fix an issue I had with my skid plate and their customer service with Brian has been awesome fitting me in. I suggest going here for your auto needs!

We were ripped off big time. Taking our truck in for repair of the transmission to asses what…read moreneeded to be done. We were charged $800.00 and told the transmission was fine. The majority of the cost was for a diagnostic, which we told them it was only the transmission we wanted checked. When we got the truck home, bults were missing from the shifter plate on the transmission. They took it off but didn't put back on leaving the shifter rattling around. We were told the transmission was fine. We took it to another shop where we discovered the transmission was shot. When we approached to owner we were dismissed and no consideration as a customer at all. No working with us at all. I would not recommend this shop to anyone.