They are out of business. Shop closed and empty. They were good until then, and I liked them.

I had a transmission issue with my 2005 Chevy Silverado diesel truck. It would not shift gears. Warren's Automotive found & repaired the issue and it's been working great since (over a year). This repair cost $150. which I found reasonable for a transmission issue. I've have used Warren's before (repairing trailer bearings) and had good results. I can now recommend this shop. read more

WOW! Looks like the demon at the counter has been giving everyone the I don't give a 2 fucks to alot of potential clients for quite some time now. Went in late last year, which was 2022, for a smog check and the demon at the counter didn't even want to acknowledge me even though I was the only person there at the counter. I finally said hello to make myself known and received an angry, sarcastic, and somewhat condescending tone reverb back at me. I was like whoa..wtf. lol Long story short i went somewhere else because the bitch of a demon at the front desk don't deserve my business. read more

For starters it takes 5 calls until someone answer the phone.. 2) front lady sounds like she reached Menopause and super rude . 3) not knowledgeable on break stops and Always seem to be busy . Your best bet is driving out of town to get a decent mechanic. read more

Best place I have ever been to. Responsive, great communication, effective troubleshooting, fair prices, and super friendly.

Called to get my battery replaced on my car that was still under warranty. At first when I called to report the issue the lady that answered the phone was okay. Based on the quality of service I received today, I had to write a review. The lady at the front counter was not friendly at all. She was rude, short, and unpleasant. Definitely someone that should not work at the front counter, she should be in the back because her attitude was not the best. Even her level of questioning was insulting to me. I thought maybe she was having a bad morning but even so that does not excuse bad behavior, especially when you're working at the front counter. Sorry, but I cannot recommend this repair shop at all, unless you just want to waste your time and hard earn money. Shop is overcrowded with cars needing repairs. The level of customer service was poor. Lady rolled her eyes, questioned my integrity, was downright rude and condescending. I'm all for promoting good businesses and recommending businesses to family, friends, and others based on the level of service received. I can't do that in this case. I am not benefitting from this just sharing my experience and hoping your experience will be better. I've been to two different repair shops during my brief time here in Ridgecrest and I must say the quality of service received at Dennis George surpasses the quality of service received here at Warren Automotive. Even if I had to spend money I would have been okay with that if the customer service was good but this wasn't the case, at least not for me. I have worked in customer service for over 35 years and know the value of treating your customers with respect, dignity. Being warm, inviting, friendly and fair is up most important. Making sure you address concerns in a nice, friendly and professional manner, ensuring customer satisfaction should be the ultimate goal. This is what brings people back to your business. Lucky for them folks don't have many options here but I do, so next time I will go out of town or go to Dennis George. I would have gone there if it wasn't for the fact they were backed up for two weeks and at the time I had no other options but to go to Warren Automotive. Next time, I will wait two weeks because some things are truly worth the wait!! read more

Great mechanics do the job right the first time. Price is reasonable and they warranty thier work. They replace the must items when work is done like: plug boots when replacing spark plugs, disks when doing brake jobs. Also they can do complete flush of automatic transmissions. A must every 50k to 60k miles to make your transmission last. Can be hard to get through on phone I suggest walk in to set up work to be done. Easy drop off and loaner cars available. read more

i called Warren's about a brake repair quote, because i didn't want to drive there with bad brake pads to find out the price. When I got a call back, instead of requesting I bring the truck by so they could look at it I was told over the phone (in passionate tone I might add) that i have cheap chinese metal on my wheels and even though i tried to keep a friendly tone to offer to bring it by to be looked at i was told that they refused to think about just new brakepads. read more

I do not recommend Warren's automotive to diagnose or correct your emissions problems properly or effectively. Their technicians are not skilled enough to properly or effectively correct emissions problems. I would only recommend warrens automotive for simple tasks, such as starter replacement, shocks and brake pads. I would not trust them to do a whole engine swap, or even change a clutch and a manual transmission. Good rates though. read more

Called to ask for my vehicle's AC to be repaired, they set me up with an appointment the following week. Everyone was so very nice to me. One of their reps (David) called me the day before for confirmation and when I got there the following day, he helped me right away. A few hours later, I called to see how everything was going for the diagnostics, and he told me that he would call me back. 15-20 mins later, David called me back like he said he would and told me all the details. Went back in to pick up my car, and went over everything again with Tina. Thank you. I have another appointment coming up and I am happy to say that I am very satisfied so far with everything they have done and provided for me. I am pretty bad with names, so the young lady who dropped me off, thank you. Again, thank you All again for the super easy and great service for my car. Can't wait to get the parts in and finally have my car AC working again! read more

Hate writing bad reviews, but, here we go! Been taking my car here for oil changes and check-ups for a while now, for more than a year, I have been satisfied until now. Recently, my AC clutch stopped working, so, it was blowing warm air. They recommended that that the AC compressor be replaced and recharge if necessary. I let them, and in the end it cost around $1,500, as the mode actuator had gone bad too and I asked them if they could replace that as well. 3 weeks later, I am driving along, and the fender cover (on the side that the compressor is on, of course ) comes loose and snaps off onto the street. They tell me to take it back, as I am concerned. Rusty shows me what happened and basically blames it on the "weather" and "plastic" parts. Really suspicious that it's on the same side as the compressor. They charged me $70 to put the broken fender cover back on and for the "clips" to secure it. I took pictures of the driver side and passenger side before and after. The driver side looks a bit different now, looks like a clip or something is missing, you can see a hole or gap where something used to be. Bumper is not loose but is clearly not fully flush on drivers side, hard to tell with pictures. Rusty pushed it with his fist in and that was it, but it's back to not being flush again. With the type of money I spent, I expect better than this. I am not very car savvy, but not stupid, and feel cheated for paying for labor and parts for something that should had been done right when replacing the compressor. I would had liked that it got fixed correctly, not get charged to put a shredded part back on. I should not have to pay for an error that was made by the shop. Really hope it does not fall off again. read more

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I called in today and spoke to person about getting my dodge in for kingpin rebuild and mentioned I had ordered the parts that were vacuum sealed in their original packaging and she replies "oh no we don't allow customers to supply parts". Big watch out! I guarantee it's because they mark their parts way up compared to the price they buy them at. Won't be doing business here, ever. read more

Got my Jeep smogged here, such a great group of guys. Very personable, trustworthy and down to earth. Respectful with all the customers they interacted with and listened to my concerns. Will definitely be bringing my Jeep back to them for future service. Honest business all around! read more

What a great group of people. I took my car in for some random noise i kept hearing. David always greeted me by name, explained the process and what they found in a straight forward manner. Rusty went for a drive with me when they had a hard duplicating the noise. They were very thorough in there diagnostic process, observing a couple of things a local competitor missed - which they fixed at a reasonable price. the competitor did not complete the simple fix, but charged me money. Rusty and his staff was awesome, and they treated me like family. I highly recommend!!! read more

Many thanks and high praise for Russell-Tina Warren and their team at Warren's Automotive. They are always so professional & accomodating, and provide great service, no matter how busy they are. Thank you all- it is a pleasure doing business with you! read more

Always feel like a valued customer when I come Here. Tina and Rusty are so wonderful and make you feel welcome. They have always gone above and beyond. They have treated my elderly mother so good always as well and i camt thank them enough. Always feel like your getting a good deal and good honest work. Kenneth is the bomb at front desk. He is extremely personable and listens well. Both thumbs up all the way!!! read more

I was told by another local shop they couldn't snog brand new 2018 jeep wrangler cause I didnt have it registered yet well I need the smog to get it registered. I called Warren's they said the never heard of that They even went out of their way to squeeze me in to their appt to get my vehicle smogged cause I live out of the area and need to get my DMV done today. Warren's has earned my business. Thank you guys read more

Rusty, Tina, and the entire team are phenomenal! I have had service at various places in town and i keep coming back to the quality service and work that they consistently provide. I trust all of my vehicle work to them. They are friendly, honest, and hard working! Thank you! read more

Tina and Rusty are wonderful! We have been using them for years, and helped to replace our F250 engine when we broke down on hwy 395 8 years ago! Our old Ford truck is still going strong. They do excellent work, very reliable and knowledgeable and honest. Thank you Tina for helping us out with a referral when you were understandably busy! read more

This is a go to place from minor to major fix for my 1794 Toyota truck and Toyota solara, or any domestic car brands. Why not Toyota of Ridgecrest!!"funny....NO WAY". This place the husband and wife are very nice. Husband very knowledgeable of what he does, wife Tina on top of her crews and ever need to be done extra or save you some money she will let you know. Her team are great and great works. 5 baby read more

I was lucky enough to have my car problem just as i was leaving ridgecrest for Palmdale....these wonderful people helped me and were sweet to my dog Chewy....thank you all at Warren Automotive repair...see ya in 90 days or less...lol read more

We were towed to Rusty's after our car's engine died on the way to our vacation. Rusty and his awesome staff inspected our car before we discovered the bad news but offered to let us keep our car in his lot for the weekend while we rented a car. He even offered to drive us to the rental lot if necessary. While in the waiting process in the air conditioned office, Krista gave us water and Rusty told us stories about his museum like decor. Although our situation wasn't great Rusty Warren was able to make us feel cared for and keep our trip pleasant. Thanks Rusty! read more

If I could give High Sierra Automotive ten stars, I would. I was driving my Saab from Bishop to Los Angeles. It broke down about 30 miles north of Ridgecrest and the AAA fellow towed it to Rusty at High Sierra. This was a Friday afternoon and I had to be at a memorial service in LA the following day, and back in San Francisco on Monday. To say I was shaken and scared would be an understatement. Rusty called car rental agencies until he found a rental for me, and Tina, his wife, drove me out to pick up the car. They treated me like gold, as did everyone else who works there. They had to order parts and, when there was a problem getting one before Tuesday, Rusty made extraordinary efforts to secure the part and get it delivered. My car was ready by noon on Monday. When I arrived to pick it up, Tina ferried me back from the rental agency. The prices were reasonable, and I know that there were a couple of items Rusty could have charged me for (and which I would have been glad to pay), but waived those charges. These folks are the real deal. If you want an honest, competent auto repair facility in or around Ridgecrest run by friendly, caring people, this is your choice. I give them my highest recommendation. read more

My Yukon XL broke down on the 14 highway. I was towed to Warren's automotive to have it fixed. It was 5 PM when we arrived on a Thursday late afternoon. Warren,'s automotive closes at 5 PM. Warren himself and three of his team members worked on my car for 2 1/2 hours. They diagnosed a wire/heating problem that had been causing me issues for two years. They fixed the issue and sent me on my way. I've been driving that car for the last eight months with no problems. I can't speak highly enough about their service, their professionalism, and their attention to details for my issue. I gave them an extra $60 for pizza and lunch the next day. If I lived closer to them they would definitely be the location I take all my cars. My brother and I went on our way and continued to the White Mountains about Bishop for a four-wheel-drive camping trip. Warren,'s automotive saved the day. :-) I will also mention that they are by far the best dressed and cleanest automotive center I've ever seen. read more

Warren's Automotive - Camping trip after Warren's Automotive fixed the white Yukon XL :) - Auto Repair Near Me - Ridgecrest, California

Warren's has the best service. At the peak of service, it's a two week out schedule, but it's worth it. Owners and staff are honest with the costs, brutally so. But they also told me what needs priority and what could come later. read more

Nicest people you could meet! Gave me a free water before I could even ask for help. Driving through Death Valley and I heard a brake noise. Not good if you are hundreds of miles from anything. I passed through Ridgecrest and stopped at Warren's. Only had to wait 10 mins and I had the owner looking my vehicle. Rusty looked over my Jeep and gave me advice and didn't try to sell me a thing. I am grateful for the honesty and integrity that is still out there in this world. Highly recommended. Thanks Rusty. read more

How do I give a zero? Because literally, I haven't even taken my car here and I'm pissed and really disappointed in the customer service I received just to call for an inquiry. I just moved here from Arizona to be with my family and they highly recommended this place, and also a lot of my co-workers spoke so highly of Rusty Warren's. I haven't had a ton of car issues in my past, but I recently had the ball joints on my 2006 Honda CRV go out and I need them replaced. Eeeeeveryone said oh go to rusty warrens, he's the best in town and he's honest and so great! Well, when I bought the vehicle, the seller warned me that one of the ball joints were going to go out soon so he actually sold me the part for it along with the car. So, I call today, just out of curiosity because I don't know much about ball joints and I wanted to be prepared to know how much i'm going to be spending. My car is not drivable so I wanted to know if they could help me before towing it there. I called today, which was a friday, flex friday to be exact so I already knew they would probably be busy but I still needed to try to get some sort of information before the weekend. Tina answered the phone, and as I was explaining the issue and that I already had the part she interrupted me rudely and aggressively said "I DONT ALLOW PEOPLE TO PROVIDE THEIR OWN PARTS. NO." okay... sorry... so then I said okay so even if I don't provide the part... she interrupts again "IM SORRY IM TOO BUSY TO GIVE YOU ANY SORT OF QUOTE I HAVEN'T SEEN YOUR CAR BEFORE AND I CANT THROW OUT NUMBERS AND I REFUSE TO DO THAT SO BRING YOUR CAR IN SOMETIME BUT WE ARE TWO WEEKS OUT AND IM TOO BUSY RIGHT NOW TO HELP YOU." end of conversation. So rude. So disrespectful. I heard you guys were the best in Ridgecrest but now I don't even want to come near your shop because I feel like i'm going to be made out to be an idiot and a burden. I just need help and I felt like an idiot and a burden today just calling to ask a general question. I understand that without seeing the condition of the car that I can't get an exact quote and that's not what I was looking for. I was looking for a general average ball joint replacement cost range so I know what to prepare myself for. I won't be using your shop for my repair now because of how I felt during this basically one sided conversation. Tina did not want to help me at all. I'm sorry if I called at the wrong time but sometimes we all have to work weird schedules and today was my only time i had to call so I'm SO sorry I bothered you with my potential business that you will now NOT be getting. i've also told my family that recommended you my experience and they weren't happy to hear about it either so hopefully you all understand that good customer service wins and yall are gonna lose business from this. So rude. So unprofessional. Just help your people, its a small town and mechanics are few and far between. You want business? Act like it and treat your people like humans and be nice. Just be nice. It ain't that hard. read more

5 star service! Our Sprinter Motorhome broke down on the 395 in Owens Valley. We got towed into Warren's Automotive on a Sunday. I called first thing Monday morning and explained the problem. They jumped on it and had it fixed within 2 hours, which is a level of service I am not used to where I live. I highly recommend them. Great service and communication. Quick, professional service for the road weary traveler! read more

I'm a longtime Ridgecrest resident that had previously always gone out of town for repairs on my 2011 Jeep Wrangler. I decided to try Rusty's and boy was I rewarded. He diagnosed the problem promptly and explained in layman's terms the justification and reason for the needed repairs. His staff are all friendly and incredibly skilled and knowledgeable. The repairs were done promptly and at fair prices. He also used OEM parts to ensure quality and compatibility. I had no problem trusting my Jeep to his staff. This business is truly a great asset to the people of Ridgecrest. Thanks, Rusty, for the continued awesome service! read more

Let me just say that I have never encountered such amazing customer service from more honest people! A little over a month ago my daughter and I drove into town new here with a flashing check engine light and a worry we wouldn't make it to our new home. Not only did Rusty offer the best price in town to fix my SUV him and his whole staff were kind, courteous and considerate the whole way through, even called and book me a rental car and a hotel room ! I will definitely be a customer for years to come! read more

Warren's is awesome! I was in Ridgecrest for a business trip when the ignition key in the 08 Impala my coworker and I were driving failed to turn. To make things worse, we were driving a state vehicle and had an extra set of hoops and hurdles to get our car repaired. We took the car in on a Tuesday and they initially said they wouldn't be able to examine it until Thursday, but made an exception for us and said they'd take a look at it next morning (we had to leave by Friday). All the staff at Warren's were exceptionally friendly; even though dealing with authorization was a P.I.T.A. they stuck with us and we're extremely patient. We were lucky to get the car back on Thursday. Long story short, the staff were extremely professional and friendly, and I'd highly recommend anyone needing auto service in Ridgecrest to go to Warren's! Thanks Warren's for everything! read more

I am pleasantly pleased at the wonderful service Rusty and his team provide. I was heading home from the Thanksgiving holiday and ended up being towed to High Sierra with a car problem. Rusty diligently looked for what was needed to repair my vehicle. My car was stored at his facility for several days as he looked for an engine, yep an engine. I then got a call saying the dealer would repair my car. I went to settle up for his time and storage and he waived it off and said he was pleased the manufacturer was going to warranty the problem. I can't thank him and his staff enough. As an out of towner it was nice to find the honesty and integrity of this auto repair shop. read more

My truck died on a Sunday evening. Towed to warrens, and they had me on the road by noon monday with some great advice for how to make it to our destination. I would have had him do more but the part was a few days out, and he was honest enough to tell us that we could make it a little further, and we did. Thanks! read more

Excellent and honest service. We were traveling through town on our way to Death Valley and we needed the engine checked. Rusty was helpful and knew exactly what to do to care for our engine. We appreciated his fast and trustworthy service. I wish we lived closer! We would bring all of our cars here! read more

While driving down the highway my check engine light came on near Ridgecrest California. I called Warren's automotive and they stayed open past 5 o'clock until I could drive there.. they ran a diagnostic and determined it wasn't a major issue at this point.. and gave me an educated answer that I would be able to make it to my destination safely... to top it off they let me bring my dogs inside while I waited. They even had dog treats for my dogs!! read more

I just moved to California with my old, out-of-state 1994 Jeep Wrangler, which (as I kind of expected might happen) failed the evap part of the CA emissions test. The crew at Warren's found the leaks and repaired them! They've got a very nice waiting area with chairs, tables, a couch, and coffee. I live about 2 hours away. They let me borrow a loaner car for the day when I came back for the diagnostic and repair so I could wander around town while they worked on the Jeep. read more

Lets start off by saying i commute back and forth between my two homes, one in Ridgecrest and the other 160 miles south. On my way up to Ridgecrest I noticed my temp gauge flucuating and realized my car had a coolant leak. This was the week before christmas. I got my car in to get a diagnostic and Rusty ordered the parts. I was concerned about not getting home to celebrate christmas. The part were in on xmass eve and they fixed my car in about 4 hrs on xmass eve and I was able to make it home for Christmas! THANKS. A Christmas saved, otherwise it would have been one lonely Christmas. read more

These guys are amazing. Super nice family owned business. Very accommodating and helpful. And of course their automotive skills are top notch! Our new go to mechanics in Ridgecrest. read more

This is a family owned and operated auto repair station. The owner, Rusty, is very knowledgeable, friendly and trustworthy. I will definitely be coming back for any future repairs. read more

We had a wonderful experience at Warren's. Fast, friendly, courteous. Cold bottled water, free internet- they got us back on the road after breaking down on the 395. read more