I've been a long-time customer of Mr. Chan and his team, and they always provide excellent service…read more My clothes consistently come back clean, fresh, and well cared for. They're reliable, professional, and truly value their customers. Highly recommend!

Excellent customer service!! I brought in a sport jacket for zipper repair/replacement. They were…read moreable to repair the zipper instead of replacing. They did an outstanding job in a very short time. After repairing and cleaning, my jacket looks brand new. Thank you, Mr. Chan, for remembering me and thank you to your wonderful team and staff for your friendliness and personal attention. I highly recommend Richmond Express Cleaners. They are the best!!!

I am so happy to have found this place. Michelle who runs it, has such great humor, does an amazing…read morejob and prices are fantastic. And even though they officially close at 6 pm, Michelle will let you in until 6:30 pm.

I went searching for a closer dry cleaning option and found Huey's.The staff was so sweet and…read moreshared the story of her accomplished daughters. I so wanted to love this place but ultimately it comes down to the service. I gave it an extra star for the great conversation - she earned it. I dropped off a few items for cleaning and laundry - pretty standard fare but it took more than 2 weeks to get my items back. After a lengthy 1 week stated waiting period. Secondly they weren't cheap, I figured at their prices they would have speedy top tier service, not so much. I did eventually get my items and they were clean and properly handled but it took a while. I will be traveling to my old standby, it's much further from my house but has reliable 2 day wait times (& a rush option!), fair (not cheap) pricing and great energy.

They are very much on the expensive side and if you're not technologically savvy you might want to…read moreavoid (they use a phone app for the machines). But all in all a good experience. I don't go to laundromats often - just for my oversized blankets - but this one was clean and tidy and felt safe.

Stopped going to the laundromat on Solano Ave in Albany to try to find a better spot. Started going…read moreto Spincycle in El Cerrito Plaza - they are always ridiculously busy and the floor is always dirty. Today while waiting at Spincycle for one of the 3 larger machines, I just decided to get back in my car and drove to TubTown. I was actually pretty excited because I'd read the reviews prior to coming today. When I first pulled up, there was constant shouting. I got out of my car - it's coming from some Evangelical preacher or something across the street who has a bullhorn. Annoying af and it's been going on now for like an hour. But not the laundromat's fault. Now for my actual laundromat experience: There were about ten people here on a Wednesday around noon - not crazy busy and there an ample amount of machines available. Machines smelled clean and the floor is a little run down but not in a way that makes you feel gross. The worker here mopped the floor while I was there, which I appreciate. Average laundry prices - a bit pricey but it's worth it for the machine availability. Spincycle machine for $11 can accommodate more than the $11 machine here (warm water), but you always have to wait for that big one at spin cycle. It was my first time here and getting my wash started was a bit frustrating. I asked the worker and he told me I could buy a card for $2.50 and load it or download the app for now fee. I downloaded the app and spent way too long trying to unsuccessfully connect it. I finally asked the worker for assistance and he tried multiple times but couldn't get it to work either and said maybe it's my phone. I've never had issues with my phone before but what could I really do at this point other than buy a card? So I bought a card - $2.50 for the card plus a THREE DOLLAR FEE to load the card using your credit card!!! I opted for the $100 loading option in order to get a $20 bonus, so after paying the $105.50, I had a balance of $117 to use on my card. I can't believe every time I reload by card it will be an extra $3 fee! Once I finally started my wash with the card, I was wondering when I would be told to "add bleach" as the machine indicates you should add it when it displays. I asked the worker how long into the cycle it normally takes before you are instructed to add the bleach. He seemed like he was a little annoyed but trying hard to hide it and be nice - which I personally think is still good customer service lol because you can't really help feeling annoyed but you're making an effort to hide it. Anyway, he was like "you can add the bleach before you start the machine" and I was like "well why does it say wait to add the bleach until it displays"? Anyway, we walked back over to the machine I was using and the machine was now displaying the message "add bleach" - about 3 minutes into the wash cycle, if anyone is wondering. 4 stars for facilities/machines/cleanliness. 1 star for app not working and laundry card fees - & that's a pretty big deal for me. So I'll give an avg based on that, but it would be more a 3.75 for me

I mistakenly came here when I was looking for our company's dry cleaner and it looked the owners…read morepointed me in the right direction. I think he was just setting up shop or it was fairly new. Well I needed to wash some comforters and immediately thought of this place as it was on my way to work. This is a clean place and you don't HAVE to buy a laundry card. The machine take various payments, card and phone. They wash well and dry quickly. The owner is very helpful as I was trying to use the key pad on the machine instead of the card/phone reader. The only down sides. Not a lot of benches to sit. If you can't park near by, you can't take the little laundry baskets out, especially if you don't have little shopping basket to bring laundry in.

Check the dryers before putting your clothes in; because I've seen the filters like this on more…read morethan three occasions. It looks like they haven't been cleaned in over a day. It's not only unhygienic, but it also wastes a lot more money. Chequeen las secadoras antes de echar su ropa; por que a mi me ha tocado ver asi los filtros en mas de tres ocasiones; esto parece que no se han limpiado en mas de un dia; no solo es antigienico; si no que tambien se gasta mucho mas dinero.

I can't thank this laundromat enough for their kindness and honesty. I accidentally left three of…read moremy blankets behind and was heartbroken, thinking they were gone for good. When I called, they told me they had found them in one of the machines and had carefully put them away for me. In a world where it's easy to lose faith in people, this simple act of kindness meant so much to me. Their thoughtfulness, integrity, and genuine care for their customers truly touched my heart. Businesses like this deserve to be recognized and supported. Thank you for going above and beyond. Because of your kindness, you've gained a loyal customer for life, and I will gladly recommend your laundromat to everyone I know.

Albany Washing Well is a real gem. I've been going here for a while, and what really makes this…read moreplace special are the owners. They are such sweet, kind, and caring people. They always say hello when I come in, and I genuinely look forward to seeing them. You can tell how hard they work and how much they care about their customers. The machines are fairly new, everything is clean and well maintained, and there are plenty of different sizes. I recently washed a huge mattress topper in the triple loader and dried it in the extra-large dryer, and it worked perfectly. They also offer wash-and-fold service. I don't personally use that service, but I've watched them doing it, and they are incredibly careful with people's clothes. You can really see the pride and care they put into their work. I also feel very safe here. The owners are around a lot, there are cameras, and it's on a nice block. And while you're waiting for your laundry, you can grab pizza, a burger, or some vegan food right next door. I really do love this place. It's not just a laundromat -- it's a friendly neighborhood business run by people who genuinely care. I'm very happy to support them and highly recommend Albany Washing Well!

The best place for multiple reasons. Honest review below…read more This is the best place to waste your money, time, and sanity. Several of the washers and dryers are out of order. Four of the ones I used received money without registering the total amount, forcing me to have to pay again. The dryers I used left clothes damp. I added time; same result. I moved clothes to another machine. Same issue. I kept trying the same thing getting the same result. If you're looking for a miserable laundromat experience, this is the best place for it.

It's really a good thing before washing my clothes here I came to Yelp and Google to read the…read morereviews. I told myself I would wash my clothes here today but when I got here.. I was completely turned off by the broken machines and disgusted by the entire facilitily. I was looking to see if there was a attendant present and it seems no one was really there to manage the place. Im upset because I really needed to wash my comforters and this laundromat is the closest thing to my home to wash. I would use my washing machines in my apartment but it can't handle heavy duty washing without damaging the machine. El Cerrito we have to do better! The one laundromat I used to go to didn't make it thru the pandemic. It was sad to see them go after being a loyal customer to them for so many years. If anyone know of any alternative laundromats in the area that they recommend - please contact me. Thank you

I came in on a Thursday evening around 5. It had a surprising amount of availability. It's a small…read moreplace. I was offered help with my laundry by someone who I didn't realize was the manager. I had 7 loads to do so I was hopeful in this little place but it's a gem. They have 17 washers total. They also have a little wash station, the water comes out slow but better than no water (especially if you get soap on your hands by accident!). They also gave me one free wash for finding out that I was a first time customer. Manager was already leaving and came back to give that customer service. Downside: The only downside is there are only 4 street parking spaces in front. They also don't have any super small 1 loaders.

Super clean inside and decent prices! The owner is super sweet and helpful when you need it :)read more

I normally go to another spot on University but they were closed on Easter Sunday…read more Since it was still early, made me way on San Pablo and noticed this spot. Parked in front since I was unaware of rear parking. Arrived and only 1 other person washing. Noticed I had to download an app (another one to add to the list) and it was a breeze. I did observed an attendant who was busy with the shop vac cleaning out the dryer vents as well as doing loads of laundry. The area is maintained cleaned and no machines out of order. I did run into an issue and approached the lady who I observed cleaning. Catherine when asked her name reset the dryer since it went crazy after trying to add more time. She reset it and asked me how everything was going. Guess it was obvious it was my first time. Lol Highly recommend and great place.

Super clean, there are a lot of machines, even on a Sunday they're were lots open, the app is super…read moreuser friendly and lets you monitor time on multiple machines. It's great if you're running errands or taking a walk. Staff is friendly and keeps the place in great order. The neighborhood has a lot to offer as well. Win win win.