Steve and his entire staff were amazing from start to finish. They helped me find exactly the gift…read moreI was looking for and at such fair prices. They are knowledgable and go the extra mile and beyond. Will definitely be back in the future. Can't recommend enough.

Dishonest, shady and disorganized. I recently brought a large batch of jewelry for repair & some to…read morescrap. 1. never received an itemized receipt. 2. when I picked up my order, was missing a gold chain that I wanted to add a new clasp. 3. never was given credit for scrapped gold, and charged over $200 for minor repairs. Stay away.

Very helpful and knowledgeable I will use them when i need these services. Very professional and…read morenice well kept store.

The guys at Yorktown jewelers were professional and completed a beautiful piece in a short amount…read moreof time! I would highly recommend this jewelry store for anything you need.

My fiancé picked out my engagement ring from Michael. The craftsmanship of my ring is unlike any…read moreother ring that we've seen or have tried on (and we tried on a LOT of rings). I am absolutely in love with my ring and get complimented frequently! The quality of the diamonds are outstanding. I went back to Michael a few times because I didn't like the fit and they were so accommodating. I liked and trusted Michael so much that I took my grandmother's ring to them to get it reshaped. I haven't taken off her ring in probably 20 years. I am also bringing my brother to get his engagement ring with Michael. I am so happy with them! I will be using Michael's Jewelers for a long time. Thanks!

Excellent, quick, professional service every time. Michael is an exceptional jeweler, who never…read moredisappoints.

Avoid Ralph at All Costs - Incompetent and Dishonest…read more I'm writing this from the courthouse where I've just filed a lawsuit against Ralph. That alone should tell you everything you need to know. I brought my father's watch to Ralph for a simple gasket replacement. It's a diving watch he wore while serving in the military, and I'm heading to Ukraine to serve myself--I wanted to wear the watch in his honor. I chose Ralph because of the many glowing reviews online. Big mistake. The first red flag was the overwhelming smell of marijuana in his shop. I dismissed it at the time, thinking maybe it helped him focus on delicate work. I couldn't have been more wrong. When I first brought the watch in, it was functioning well--just running about a minute slow each day. All I asked was for Ralph to replace two gaskets. We agreed on $200, which was all I could afford as I won't be working for the next six months during service in Ukraine. For such a basic job, it was a fair price. A day later, I called to ask if he could look into the cost of a new crystal. After not hearing back for a couple of days, I followed up--only to be told he had already replaced the crystal for $150 without my consent. When I told him I wouldn't have agreed to that, he flew into a rage, yelling about how he wasn't making enough on the job. It became clear to me he may have serious issues, possibly substance-related. When I finally went to pick up the watch, the bezel no longer turned. Ralph claimed I had damaged it myself, which I hadn't. Then I noticed the self-winding mechanism wasn't working. He insisted it was fine, despite clear evidence to the contrary. It was rubbing against the back plate. I stormed out taking my watch, but later returned, hoping he would take responsibility. After more yelling and resistance, he begrudgingly agreed to take another look. Weeks passed. My departure date for Ukraine got closer. Today, 2 days day before I leave, Ralph texts to say the watch is ready. I go in--and unbelievably, it's in worse condition than before. The winding mechanism is not working as it should. The bezel now turns, but it could easily be roomed with a thumbnail. I walked out refusing to pay. This time, he followed me outside, becoming aggressive. I told him I would see him in court. Later that day, I went to another, far more competent watch repair professional. He opened the case and immediately found the issue: the movement wasn't seated properly, and the retaining ring was missing. I know that was there when I gave it to him because I open the watch myself to see what gaskets were needed. Without it, the entire mechanism is unstable. If a replacement can be found, the watch might be salvageable. But it's an older model, and chances are slim. This isn't just a watch--it's a deeply sentimental piece of my family's history. And it's also quite valuable. Ralph, if you're reading this: You know exactly what happened. That retaining ring didn't vanish on its own. It's either still in your shop or you carelessly threw it away. I don't forget things like this, and I'm not letting it go. Ever. To anyone considering trusting him with something valuable: Don't. The reviews are misleading. My experience was a disaster, and now I'm left with a broken watch and a legal battle just days before leaving. Also, take a moment to read the negative reviews--those are the accurate ones. Many people have had experiences similar to mine. And look at his responses: full of excuses, never accountability. He clearly lacks the ability to take personal responsibility. Pathetic. Take a look at the photo I've attached. You can see at nine and 10 o'clock the space between the watch face and the case itself.

I dropped off my Panerai and Omega for polishing on Thursday and received a call on Monday that…read morethey were ready for pickup. Both watches were restored to mint condition-- the Omega had significant scratches and the Panerai had a ding, all of which were flawlessly repaired (check attached pictures). Excellent service at a reasonable price. Highly recommended.

Linda, the owner is very helpful. She helped me figure out a quilted project. I would recommend…read moreher service.

I don't sew too often, and rarely use my sewing machine, but recently I had to. After a few…read morestitches​, I broke a needle, then​ another one. I watched​ all the ​ possible Youtube videos​ and decided that the machine was broken and took it there for service. I didn't pretend I knew anything about sewing or sewing machines. The person that I was dealing with could easily charge me for whatever she wanted. She looked at it, turned a few knobs and magically the machine started behaving again. She explained to me what was wrong, and how to take care of it. No need for service, no charge. I came back home and was able to finish my project. It's definitely a gem!

Been going to Anthony Robert Jewelers for years. Reliable, fairly priced. Recommended to othersread more

Well, it was more gorgeous than expected. Thank you Anthony. I'm in love in more ways than one.read more

This store has EVERYTHING. Beautiful gift items or just something for yourself. The prices range a…read morelot so you can find something in your budget or splurge. I recently bought my dad a nice monogramed razor from here but was also able to pick up lovely chocolate boxes for stocking stuffers. You could easily get all your shopping done here and they have complementary in store wrapping to make it even more convenient. The location is also ideal as its right on Greenwich's main street close to the train. Plus the shop keeper, Gail, was incredibly helpful and easy to get in touch with questions about the gifts I was interested in. I wish more stores has such terrific customer service and products!

Very unpleasant. When I walk in to any store I say hello…read more The older woman working the store looked at me, scanned me with her quick glance and didn't respond. She might have smirked. She continued assisting someone else which I had no issue with. But, she could have said hello I'll be right with you. It was like a scene from Pretty Woman where the sales person doesn't help as I don't fit "the look". So, after 30 seconds of standing like an idiot I walked out. I will never return here and will not recommend this place to anyone.