Good water. Delivered on time and courteously. Deduction of one star: There was a minor…read moreimperfection in the seating of the valve in the porcelain bottle holder, thus leaking water from the valve, but I was able to reseat the valve easily with hand tools and did bot have to test their customer service.

Cielo Water is amazing. Easy to set up an account, and their water tastes amazing! Excellent…read morequality and all employees are friendly and personable. Can't go wrong with this amazing company! Great product and exemplary customer service!

Never used this company but I was behind their water delivery truck on the road and that thing was…read morespewing the blackest smoke I've ever seen come out of any vehicle. The whole thing was also just disgusting and filthy. Not to mention, there was not a single license plate on the entire truck, not on the front or the back so it's not like I could even file a report. That is incredibly shady practice.

I would give this business zero stars if possible. I was given a price over the phone but they did…read morenot explain what was included in the price, what was nonrefundable or provide their terms and conditions. I had to make a payment on the spot to ensure that the delivery was scheduled. Then I received the invoice and the terms and conditions, trying to make me party to a "contract" I never saw in advance. NEVER pay any significant amount of money without the quote in writing. When I had pool scheduling issues, I cancelled well in advance but vendor wanted to withhold the "admin fee" per the "terms and conditions". Choose another vendor!

Filled my swimming pool back up last summer after remodel. Did great job navigating a long way from…read moredriveway to the pool with hoses. Prompt and good pricing.

Saved our bacon!!! Our community pool sprang a leak and was bone dry 2 days before the 4th of July,…read morewe were in full panic as the Board. We found the cause if the leak, fixed it and, enter Riipple Bulk Water, they had it filled in a few hours!!! Everyone had a great 4th of July at the pool. Thank you, Thank you, thank you!!!

Product is great. Unfortunately execution is subpar. I have been using the service for three…read moremonths, and easily 1/3 of the time my delivery is delayed for a week or some other hiccup. They just don't do a good job of getting you their great product.

This water is a scam. It's neutral, but it's not living. Has a positive ORP. You cannot take water…read morefrom its living source & bottle it & fall it living. Literally the carbon foot print & high vibe glass... Not to mention that majority of springs are toxic af in the USA.

The office manager does not know her job very well. They do…read morenot honor contract prices and will just add $$$$ to your bill with no notice or explanation, so watch them very closely. They added fuel surcharge to our bill and office manager can't explain how they arrived at this cost. Bad, Bad, Bad customer service. Asked to speak with her supervisor and she will not reply. Never answers her phone and never returns calls. If this it the type of business you like to support - then this would be the company for you! Otherwise avoid.

The service has gone down since i have to call now everytime I need salt. Then I call and was told…read moreby some rude lady they delivered salt and she don't know how much salt it takes to fill my tank. If they put in 2-3 bags 2 weeks ago I should still have salt. I definitely don't recommend

Primo Brands now owns ReadyFresh and Sparkletts…read more An absolute disaster of leadership and change management by the acquiring company. I did not know the local company, ReadyFresh, was being acquired by Primo Brands. Had I known how badly the change management was going to be, I would never have signed up. My first delivery in April and second delivery in May went smoothly. For July, I used their mobile app to move our delivery up by three business days; well within their delivery edit time frame. My target delivery date for Wed, July 25th, was completely missed and with zero advance notice. I had to check the mobile app to find out it was delayed to Friday, July 27th. Not the biggest deal. Delays sometimes happen and we can pick up a case of water bottles for our customers till Friday. When the delivery no-showed again on Friday, AGAIN without advance notice, I had to find out through the app that it was now delayed to Monday, June 30th. I emailed customer service asking if these type of no notice delays were common. They replied the next day stating delays due to service merges across branches and assured me that our delivery for Monday, June 30th, will be made by 6pm. You won't have to guess that they no-showed on Monday, June 30th. AGAIN, without notice. They no-showed on Tuesday, July 1st, WITHOUT NOTICE. And now, checking the mobile app, our delivery is now set for July 2nd. They have completed eroded what little trust they had and now I can not count on them being able to deliver water on time for our staff and customers. BUYER BEWARE.

This is the absolute worst company I've ever interacted with. Customer service is non-existent. And…read morethey've been bought up several times -- first by Primo Brands and then Nestle. They have completely lied about delivery -- and then sent emails that they missed my delivery window. I requested they picked up two bottles -- which they lied about picking up, even sending an email that they had. Then website has no way to get to a human. And they've jacked up prices since we started with them in 2017. After months of no service, I finally went with a local company which finally has decent service. BEWARE -- stay far far far away from this company.

What a great company. Working with Martha has been so easy and nice. She has truly gone above and…read morebeyond for my company. Austin Pure Water is a company that has integrity and a great product all delivered by kind people!! Thank you Martha!

we have 3 water purifiers from Austin Pure Water at our office…read more everyone loves them. on the rare occasion that they need service they are here the same day. Martha and the other reps are as responsive and informative as humanly possible. HIGHLY RECOMMEND .