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    Water Systems & Pump Service

    5.0 (7 reviews)
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    Updated over 3 months ago

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    Pure Water Northwest

    Pure Water Northwest

    4.3
    (17 reviews)

    This is the 3rd time I've had a whole house softener and filter installed in my home (3 separate…read morehomes, each with a private well). My wife and I really enjoy the feel of softened water in the shower, and the fact that our white clothes stay white. I sometimes hear of others who don't like the taste of softened water. With our first softener (1999-2005), we noticed a little something about the taste of our softened water, but in the 2nd and now this 3rd new one we only notice that the water is as good as any bottled water, with no unusual flavors or after taste. We bought our current home just over a year ago and did a complete remodel. After moving in we immediately noticed that our well water was staining and scaling up all our new bathroom and kitchen fixtures, as well as staining our white clothing. I searched the internet, read reviews, and decided to reach out to Pure Water Northwest. Their rep came to my home a few days later and was very interested in hearing my concerns and clearly discussed options and recommendations to get our water satisfactorily conditioned. There are many softeners available online and in the big home stores for much cheaper than what PWNW offers. Since I have a fair amount of experience with water softeners and know how to do basic plumbing, I was about to "DIY" this job and save some money, but after reviewing all the literature and considering warranty coverage when having someone else do it, I opted to spend more money and go with what seemed like a much better system. After committing to purchase from PWNW, they put me on their schedule and showed up when they said. The installation techs were very friendly, and obviously experienced and knowledgeable. I had fun discussing their tools and process as they worked and they didn't seem to mind me being around. It was very pleasant and straight forward working with PWNW, and my system is working as well as I had hoped. I think they do a great job and I recommend them. It costs double what a DIY job would be, but in the end it seems worth it, and if you can't do your own work, it's a no brainer to go with PWNW.

    I had a water softener installed at my home. The unit does what it was designed to do but my…read moreexperience with this company was not one I would recommend. It reminded me of being at the car dealership. The sales pitch was heavy with lots of add ons recommended and the cost was higher than other local shops. When it came time for install we discussed I would not be home and they said that was no problem. I left detailed instructions and my cel number. I came home to find the installer had not been given my number or instructions. Instead of using the existing drain next to the softener he let himself into my home, found access to my crawl space and drilled two new holes in my foundation to run a drain line. Finally, when I contacted them again reluctantly to add additional filters I finally gave up when the quote came back at double what other providers bid the work. I have a new system now from a local competitor and really regret working with this company.

    Culligan of Seattle

    Culligan of Seattle

    2.7
    (49 reviews)

    It is sad and quite rare for me to write a positive letter like…read morethis about a sales staff member. Most sales folks are pushy and not that honest. So, my recent experience in meeting and talking to Mr. Michael Huber of Culligan Water is quite refreshing. Michael was wonderful, professional, extremely knowledgeable, informative and honest with me. He educated me on my current water quality, options and choices which your company provides. After our second meeting (no charge) he informed me that my current water softener unit is working great and this alone saved me around $200.00 on a maintenance visit. In addition, we discussed options concerning pure water systems and I was very impressed with his testing of my current water. Michael tested the filtered water from my Britta and refrigerator filter resulting in the filtered water is not as good as the water from my kitchen sink ......yikes! This water now filters through my existing Culligan hard water softener and results in better water quality, this is great news. Hopefully in the near future Michael will be selling me the Aqua Clear Osmosis system. And I am sure he will be here to assure all goes well. Mr.Huber is the best and I just wanted to make sure you and your team knows that people like Michael will always be the best asset any employer can hope for. Respectfully Steven Shelton WA.

    I wish I read these reviews before using culligan to install a whole house and RO system for me…read more Terrible product and customer service. Technicians reschedule constantly and can never address problems timely, even when the whole system is inoperable.

    Valley Pump

    Valley Pump

    3.7
    (35 reviews)

    BUYER BEWARE: HIDDEN FEES & QUESTIONABLE SERVICE DO NOT BE…read moreFOOLED BY THIS COMPANY'S PRICING STRUCTURE I'm writing this review to save others from the frustrating and expensive experience I had. Before you consider hiring this organization, please understand their deceptive pricing model: The Real Cost Breakdown: $350 "Service Fee" - This only covers UP TO two hours of travel time (not actual service) $350 PER HOUR for the actual work performed You will pay for travel time to OTHER customers' jobs Expect to pay at least $1,000 for even basic service calls When I questioned these excessive charges, I was given the runaround with no resolution. Management refused to address my concerns about the unclear pricing that was never properly explained upfront. Additional Concerns: The service technician arrived with a firearm visibly hanging out of his pants - completely unprofessional and concerning for a home service visit Staff was dismissive when I tried to discuss the final bill Their pricing structure appears deliberately misleading BOTTOM LINE: Save yourself time, money, and frustration. This company charges premium prices for substandard service while hiding their true costs. I strongly recommend reading ALL reviews and getting written cost estimates before considering their services.

    I had Valley Pump out to put in a new pump system. I could not be any happier with the job they…read moredid. Their price came in lower than the quoted price. I give them 5 stars out of 5. Great guys to work with. I would highly recommend them for all your well service.

    Water Systems & Pump Service - plumbing - Updated June 2026

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