Les installed the kinetico soft water system in our house and did an awesome and professional job…read more The company is Aqua Terra Water Service and we got set up with Soft water for the house and also drinking water. Previously we had a soft water system but we had issues with it. We have 7 people in our house with lot's of laundry and showers and the previous system would run out of soft water and we would have to recycle the water manually. This kineitico system has two tanks for ample soft water. The drinking water is a reverse osmosis with filters and does an excellent job with tasty water and does a better job than our previous system. Highly recommended.

We had the system installed by Les. He was on time for our initial consultation and very…read moreprofessional. No pressure or sales pitch, he walked through what the system could do. Shared what the competition could do and allowed you time to do your own research. Happy with the sytem. Have had it since May 2022 so will see how it fares next year.

Guy got a good price on product and installation Just…read morewished he brought his own towels cleaning up after himself.

We have used them for about 25 years. It is a bit pricey but we love it was the right move for us…read moredue to limiting salt. We set the system up that the water goes int rain barrels and we use this recycle water for our garden

Professional and thorough. Pricing is competitive. Overall a good experience. I have a carbon…read morefilter change due in 5 years and will work with Silk on that.

I can't recommend Silk Water enough. Trung (the owner) is a licensed plumber who has the skils to…read moreprobably take on any plumbing job but he decided to focus on wafer softener/filters only. "I don't have a drain", "I don't have a soft water bypass", "Will soft water kill my plants?", "There is no electrical outlet nearby", "Will my water pressure drop?". If you are like me, you will be putting off installing a water softener because you are stressed over these things. My advice after this experience - DON'T. You don't realize how you have "tolerated" hard water until you finally experience soft water. The "feel" (for lack of a more scientific term) is just so different. And Trung will take care of EVERYTHING from start to end, in what is overall a very stress-free experience. He installed a sediment filter, a carbon filter tank, a 46 grain water softener, created soft water bypasses for all of my outdoor irrigation, a bypass for the whole softener/filter system in case anything ever goes wrong with it, and a drain (with p trap and air gap). He had a buddy who helped with installing an electrical outlet (also licensed). I was specifically looking for a softener with a Clack WS2 control valve (reputed to be highly reliable) and Trung supplied that. In fact he supplied everything. He also tested my water hardness to ensure I was asking for the right things. Price, quality of work and timeliness was 11/10 (I will add that his price is substantially fairer than those general plumbers who will quote you 10k off the bat - the audacity!). But here is the differentiator - Trung's sense of accountability. Everytime I requested something, I would apologize... but his response? "No problem it is my job". Wow. Please give your business to Trung. This is a 100% genuine review from a 100% grateful and satisfied customer.

I would love it if I could get through to someone other than Connie. The customer service has been…read morehorrible. Very unprofessional both over the phone and via email. My statement has been incorrect every month. I started Service in March and have had nothing but issues. No one returns calls, emails that are returned are very frustrating and handled unprofessionally. When I called and questioned my bill I was spoken to by Connie with a very condescending attitude and when she finally listened and saw the error. There was no apology just a very curt tone as if I was bothering her. Then the next statement was wrong yet again!! My previous payment was not applied. This company has some serious billing and customer service issues right now.

I have used Damm Good Water for 3 years. Their service has always been great, reliable, and…read morefriendly. I appreciate the responsiveness of their office and team. I've also had their team work on my soft water system a few times, excellent service there too. Thank you!

De Anza Water Conditioning installed a water softening system and reverse osmosis (RO) filter…read moresystem in Spring 2026. The installation includes a 1-year service warranty, which has proven very helpful. Side note, if you add a mineral cartridge to your RO system and that RO system supplies an existing copper water/ice line to a refrigerator, be sure to have the ice line replaced with polyethylene tubing. If not, the minerals will degrade the copper ice line, resulting in leaks. Many thanks to José for the super job he did capping our old copper ice line and replacing it with under cabinet-mounted polyethylene tubing--works great, can't see the tubing, no leaks! Many thanks to Niko for resolving a problem we had with melted potassium in the reservoir tank for our softening system. Niko was very patient as he explained the problem and showed me step-by-step how to fix the issue myself if it happens again. He also tested the water until the results confirmed that the problem was resolved. Many thanks to Angel for taking service calls cheerfully and with kindness and efficiency. I really appreciate the great service my family has received from De Anza Water Conditioning. I would hire them again without reservation.

Very appreciative of De Anza Water Conditioning's responsive and quality service and their…read moretechnician Sonny Vigil's valuable expertise. Our Kinetico system was effecting a major water leak (600 gal over ~28 hours), and I tried reaching them at different numbers after hours; a representative contacted me from each of those lines and set up an appointment the following day, 8a-12p window. Our technician Sonny Vigil arrived at 9AM, very professional and respectful. He explained his triage per step, replaced parts and fixed everything up without hassle. Shared tips about the filtration system and general troubleshooting. He additionally performed a full system checkup and replaced our filters as part of the same service visit; we would've otherwise run out of potable water shortly. Serviced everything efficiently and effectively. I had originally planned to get to work in the afternoon, but everything was resolved and ready to go by 10:30AM.

HUGE fans of Soft Patagonian. These guys are organized, reasonably priced, and clearly fantastic…read moreexperts in their field. They came, explained our hard water situation in depth, provided some very reasonably priced options on how to fix it, and came and installed it perfectly. Our water is now much better! Can't recommend them enough, thank you again!!

I installed a water softener many years ago and I cannot say enough great things about Soft…read morePatagonian! From the first call, Ed the owner worked around my availability and made the entire process super easy and fast. The installation technician was knowledgeable and efficient, and Ed walked me through the owner's instructions carefully. With that said, I think what really sets Ed's company apart is his obvious pride and care for his business and customers, as clearly evidenced by his prompt and excellent after-service. I felt a bit bad about asking him all sorts of questions years after the job was done but he always responded quickly, enthusiastically, and professionally. I had a few top rated service providers come by for quotes but I'm sure that I made the best decision to go with Ed.

True-tech installed a water softner for us and has been greatly responsive to anything we needed…read morewith it ever since. If you need a good water softner that covers your house, this is a good source

Our experience with Aaron was great! He was nice to work with, and he fixed our problem really…read morequickly. His estimate was right on, and very reasonable. We are very happy with him and his company, and we highly recommend them.

I has a great experience with City Water Filter & Hyperbaric and I wanted to recognize the amazing…read moreteam there. Clay runs a fantastic business and clearly cares about his customers and quality of service provided. From the moment I talked to him , everything was professional , organized and welcoming. Javier and Jesse did an excellent work , they were knowledgeable , friendly and took the time to explain everything clearly . You can tell they take pride in what they do and make sure the job is done right . Jennifer was also wonderful , helpful , polite and made the scheduling and communication smooth and easy. Overall the entire team made this a very positive experience , I highly recommend City Water Filter & Hyperbaric to anyone looking for reliable service and a team that truly cares about their customers.

Very disappointed with the communication and overall service from this company. I was told one…read morething, while my tenant was given different information, which created unnecessary confusion. After the technician completed the filter service, my water filtration system was not working properly. I contacted the owner expecting them to stand behind their work and help troubleshoot the issue. Instead, without performing an official inspection of the system, I was quickly told that the resin likely needed to be replaced and was quoted approximately $500 for another service visit. My system is only about 5-6 years old, so I was concerned that such an expensive repair was being recommended without properly diagnosing the problem first. We later discovered on our own that the actual issue was that the filtration system settings had not been set correctly after the technicians changed the filters. Once the settings were corrected, the system worked. My biggest concern is the lack of communication and proper troubleshooting. Before recommending a customer spend another $500, especially immediately after your technicians serviced the system, I would expect the company to first verify that the work was completed correctly and that the system settings were properly configured. Unfortunately, based on my experience, I would not recommend this company.