We are very impressed with Wave cleaning service. The website makes it easy to book and change services. Our cleaning person does a fantastic job! read more

Great cleaning service. Been using them for years on 2 properties. I Airbnb so the place has to be perfect. I get no complaints so that says a lot. They are very fast and efficient. read more

We have been using Wave House as our main cleaning service for more than a year. It's very easy to schedule online and the cleanings are priced fairly with add-ons you can choose if you want something more thorough. Their cleaners have been consistently thorough, polite, and speedy, and while a number of teams have cleaned our house we've been overwhelming satisfied with most of them. Deducting one star for scheduling issues, teams running late and cleanings that were booked and then later had to be cancelled by the booking staff. However, the booking staff has been communicative and polite and they will sometimes give discounts for these inconveniences. read more

Jonathan was professional and made us feel at ease. Attitude is important in this industry and he took the time to explain and ask for what we wanted to focus on. If you hire Wave in the SGV, ask for Jonathan. You will not be disappointed. Also, thank you Daneila for accommodating my request. read more

Had another cleaning with Wave House on Saturday for my Oscar's party (pretty small but in good company). They got everything done, I keep getting compliments on my cleanliness... (if only they had seen the place about an hour before they arrived LOL) Thanks Wave House for making me look like an over-the-top-host before my colleagues, friends and family! If any of the attendees are reading this-- you know these guys have got their game on! read more

I'm not sure if they bought those good reviews, but I definitely NOT recommanding this service. I would give 0 or negative star if I can. 1. The maid cannot speak and understand English which made the conversation really hard when I need her to do something. 2. I made special request for cleaning the floor which turned out the floor wasn't clean at all, the dirt and hair were everywhere. When I stepped my feet without socks on, just few seconds my feet will be very dirty. I still need to do clean one more time, then whats the points for cleaning???? 3. The maid never will put cloth or anything in the right place, instead, she just hided it in somewhere you cannot see or find. so the house apparently looked clean, but when you opened the draw, all the mess were in there. very frustrated service I have ever had. Updated on 12/3 They offered me recleaning which I accepted. I will update after the recleaning. read more

I requested a deep clean, because I wanted the bathroom and kitchen meticulously cleaned (as per the description on the website). My unit was certainly NOT deep cleaned. *The calcium under the sink remains, mold build up on the shower doors, floors were not given attention. My house was clean when I left it (I'm a germaphobe with a respiratory problem so I clean my house ritually as it is) I was assuming a deep clean would pose a significant difference for the $113 invested and the fact the service was titled "DEEP clean". It didn't unfortunately. It was a waste. As for standard home services, they were on par with many other competitors. Their branding is great, so they've done a phenomenal job industry wise defining themselves, but in regards to acting in alignment with their promises, the state of my unit would disagree...AND it's too late to schedule anyone else, my guests arrive today!= read more

They do an amazing job. My house is spotless. I have used them multiple times and I highly recommend them.

I requested a move-in cleaning service from Wave House Cleaning. The cleaning crew (2 people) showed up on time. They did a very basic cleaning, some dusting, vacuuming the floor and mopping the floor. I have a two bedroom and one bathroom house. They finished it in about an hour and half. I am a little bit disappointed when the cleaning lady mopped the floor without any floor cleaner. They also forgot to bring their own mop so I had to provide one for them. If you are only looking for a very basic cleaning then they can get the job done with a reasonable price. The house is relatively clean afterwards but none of my friends believed it was done by professional cleaning service. read more

I called them Saturday morning to schedule a deep cleaning appointment before moving into my home. They called me back within the hour and made an appt for the same day! Lucy and a gentleman (sorry forgot his name) did an amazing job cleaning my house. It was a pretty thorough job. Will definitely use them again! read more

They are very cool and awesome! Come to my house as per our schedule we fixed and working through like a magician. They are highly professional, knowledgeable, courtesy. I would also like to thank their customer care service as well. Recommended for All. read more

Great deep clean whenever I need it! These guys are the best and I really appreciate the care they take to get the dirt out of even the smallest spaces. I would recommend adding the blinds cleaning a la carts for a few extra bucks. It really helps reduce the dust by a lot. read more

The Wave House Cleaning team was absolutely awesome. Got there right on time and finished even faster than expected. It's always scary letting in a stranger into your home but their team was so professional from beginning to end that we would definitely use them again Thank you Wave House cleaning, cleaning up after our daughters party ourselves would have been a nightmare, but thanks to you guys it was a breeze. read more

Awesome service, I use them for about half a year now and love the convenience of fast booking

Impeccable and very professional service! One of my best friends recommend them to me,I am totally pleased with the results, Daniela and Jonathan were punctual, responded quickly to all my questions and concerns and the cleaners left my house in perfect condition, just what I was looking for. I would totally recommend them. Thank you very much! read more

I booked a last minute cleaning services on Saturday for the same day and they did a great job accommodating my appointment. I was very excited since the beginning. They arrived in the hour time, they were very polite, professionals and friendly. I left the house and when I came back I couldn't believe the clean, tidy and sparkling that my house was. I haven't seen my house so clean since I moved in. I'm super happy with the service. I booked the service every two weeks and I recommended to my colleague and family. Superior service, friendly team, details oriented, always looking to clean where others usually don't reach. Thank you. read more

Flor was great! Very detailed and fast. Cleaned under the couch and bed. Will request for her again.

My house was such a mess. I sincerely appreciate the work that Jona and Carolina did. The took the time to help me organized the house before the baby arrived to our nest. My wife was really streets out because she hadn't the time to clean as usual. They did a terrific job on the bathroom, the bath tub looks much better they remove the stains and the soap from the tiles. They vacuum very well the house and they asked me if I used any special product for the flor. I told to use whatever they used. They recommend me different products for the different surfaces that I have on my house. After the cleaning the asked me to do the walkthrough around the house and everything looks very nice and clean. They were really kind and helpful all the time. I will definitely will be using them again. I like the booking platform very easy to set up an appointment. They were very communicative during the whole process and all the Information that i need were on their website. I asked them for 2 extra services inside fridge and inside windows and the prices seems to me very reasonable. I gave them a tip for the hard work read more

Wave House Cleaning - Home Cleaning Near Me

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TERRIBLE. Just keep searching. These people left my house in a shambles. It was somewhat clean but as you can see bathe the photos they left trash on the counter, curtains over the rod, LEFT A WINDOW open-I was out all day. That by far was the most serious thing as I live on the ground floor I had emailed after my first visit with minor issue -things not put back in place, a rag left in the sink but I'm not difficult so I said no big thing please be careful I am pretty sure they were pissed because the way they left the house was laughable I did email 2 times and send photos because I am in the service industry and believe is working something out before writing a bad review. No response, no apology nothing Do yourself a favor and keep scrolling UPDATE-THEY CAME BACK AND DID A WONDERFUL JOB -I AM KEPING THEM. WILL UPDATE IF ANYTHING CHANGES!! read more

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Two ppl showed up and tell me" your house is not ready for cleaning". I didn't receive instructions to prepare for a cleaning team. Maybe I should clean first. read more

I just had my 2 bed 2 bath apartment cleaned today for the first time. They charge for a deep clean, but it was only a basic clean at best. I should have listened to the other reviewers. I had to show her multiple things she neglected to clean. Also didn't move any furniture on my hardwood floor & there was dust underneath. I mentioned it to her & she was willing to clean it. I also found hair & dust in my bathroom after she cleaned it. Under my kitchen appliances hadn't been cleaned and I found crumbs. I agree with the other reviewers that if you charge for a deep clean then it should be done throughly. I don't want a service where I have to check everything just to make sure they cleaned it. *after we spoke on the phone after the cleaning, she guaranteed 100% satisfaction & I told her how I wasn't. She assured me she wouldn't charge for the service & today I got an invoice with them charging me for the cleaning. Definitely won't be recommending this place to anyone. *update: they called me upon reading my review and offered to do another cleaning within the next few days. Today I continue to see areas where she quickly cleaned. Soap scum in the shower, dust on a shelf & more dust in the bathroom. I appreciate the offer of coming back to clean, but I am a busy mom of an infant & I don't have time to have them come back again. I just wish they would listen to the feedback from costumers and make some changes, cause I see this is a pattern with their customers. If u want a clean home the first time...I wouldn't use this cleaning service, they just seem like they want to quickly get the job done. read more

I have been a loyal customer of Wave House Cleaning for two years. They have always done a great job, helping me keep my home spotless. Recently, a worker accidentally spilled bleach on my carpet. Daniela Alvarez from Wave House Cleaning was very professional and helped me get the issue resolved as quickly as possible. It's one thing to be great at your job. However, when mistakes happen, because we are all human, it's another thing to be accountable and do everything within your control to make it right. This is why this is a outstanding organization and they deserve your business. Daniela, Thank you again for everything. May God bless you and your business for eternity. read more

Cleanliness at its best! Superior service, friendly team, and always looking to shine where others usually don't reach... I'm not constantly leaving reviews, but took the time because of the transparency and loyalty these two have always provided. It's not easy to welcome strangers, my wife is extremely cautious with letting people in. I appreciate Daniela making this process painless and in fact, more practical than what we thought it would be. Keep up the great work! Sincerely read more

Wave House Cleaning - Home Cleaning Near Me

Updated review! Upon leaving this post, Wave House Cleaning called me back in the morning to offer an additional free cleaning for my experience. I'm very surprised that they really wanted to make sure their customers were satisfied to the very end! I am very happy with the responsiveness of Wave and appreciate how they handled my experience with them. Shortened old review: I was not impressed by the cleaning services of this company. I went with this company mainly because they were one of the few companies that charged a flat rate for cleaning my home, in addition to the high reviews on Yelp. This company came out to clean twice (2nd time because I wasn't happy with the 1st time) and did a subpar job. Bottomline, I felt it'd be easier with an empty house, but I honestly think it's harder for this company to do empty houses because there's just so much more area to cover and they're just used to half assing around furniture and fixtures. I've had bad experiences before and I don't write Yelp reviews but I had to for this experience. read more

The lady came to my home and transformed my place in a beautiful, clean and sparkling house. I was impressed. It was a detail work that they did to get all the dirt and grine out of there. She was very kind, polite and professional. The booking was fast and easy and the best part is that they fit my appointment even when it was lat minute request in Saturday. You guys rock. Highly recommended. Thank you Wave House. read more

I'm so glad we found Wave house cleaning and their team. We have been using another cleaning service. For about 6 months and the level of cleaning have been inconsistent and they were constantly rescheduling my appoiments. Wave house it's completely easy to book and they give you the prices upfront with no surprises. When they finished the job I was really impress. Our place looked amazing this will be our regular service from now on. read more

Five stars for the five-star performance and service provided by Wave house Cleaning. They have been excellent in terms of scheduling & prompt responses (if you have any). All of their cleaners are on time & some of them even call you ahead of the scheduled arrival time to confirm about the parking etc. Our last cleaners were Erika & Manuel and their performance from the arrival time to the actual cleaning was easily A-1. I will definitely recommend them to everyone! Thumbs up for an awesome job gys, keep it up! :) read more

No one showed up. I used their automated chat bot to try to understand if someone was going to show up but it didn't help me. And I can't believe no one showed up!! I don't understand how they can still be in business. read more

Wavehouse cleaning is the best maid service I've had in a long time. They're on time and whomever they send, they do a great job in a timely manner. Couldn't be happier. read more

I hired wave cleaning to clean our home and I specifically requested that they pay special attention on the floors since we spent the last few days moving in. I even supplied them with 4 boxes of wet swiffers with 2 additional boxes available if needed to clean 3200 sq ft of wood floors. We were scheduled for cleaning on the Saturday of Memorial Day weekend. Our arrival window was 8am to 9am and 2 ladies arrived at 8:35am. They were friendly and got started right away on the top floor. When I asked them how long the cleaning would take, they advised me 2 hours. I was shocked to hear 2 hours since previous cleanings in my smaller homes always took 3-6 hours. The ladies joked that they were quick but thorough so I trusted them and again reminded them that the floors were dirty do to our move and I needed them to pay extra attention on them. They said no problem and got to work. The ladies were done cleaning within 2.5hours and let me know that they were done as they were out the door. I was so busy doing stuff around the house since we were hosting for the Holiday weekend, I gave each of them a tip, said thank you, and they were on their way. After finishing up around the kitchen, I went upstairs to check the cleaning and not only did we find that the floors were not cleaned to our expectation, but the cleaning of the overall home was not to the standard of a price tag of $280. I should have known when they completed the cleaning within 2.5 hours and only used 1 box of wet swiffers for the whole house, but I was so busy getting things done for our Memorial Day party, I didn't think to inspect before they left. Since we were expecting people over in the next few hours, my husband spent the next 2 hours re-mopping all the floors. He used a box and a half of wet swiffers on the first floor alone (we have 3 floors of living space). I spoke with a representative the next business day to discuss the quality of cleaning. They apologized and scheduled someone out that following Thursday to re clean the floors. I was hesitant since my husband already spent the time to re-clean for our Memorial Day party but agreed since they said they guarantee 100% customer satisfaction. I rescheduled my whole day on Thursday for an arrival window of 11-12. I waited and waited and no one showed up nor did I receive a call from the company giving me a reason why they are running late etc. I finally decided to call Wave Cleaning at 12:15 since I needed to leave and they advised me that they're stuck in traffic and they would be arriving in 20 min. Frustrated that they wasted my time, I told them to forget the cleaning and asked that they just refund 1/2 of my money which I thought was fair. She said she'd talk to the owners and get back to me. That was 3 days ago and I have yet to hear back! Needless to say, I will NOT be using this company again and def do not recommend them! read more

The housekeeper they sent was fast, nice, knew what she was doing and for someone like me hard to please, she exceeded my expectations. I believe her name was Diana. I will be requesting her next time. I highly recommend the company but especially Diana. read more

Not great to be honest. First charge is something like $120, with a charge of $80 every time after that. What they don't tell you is that the cleaners are only there for an hour, and do a half-assed job at best. First time they came they didn't clean my bathtub, left cups laying around and my coffee table hadn't been cleaned. In all fairness they sent a team out free of charge to do a follow up clean, which was kind of them, but it was still just average at best. If you want to pay over 100 bucks for two cleaners to sweep your floor and clean your kitchen, knock yourself out. But I would've expected a lot more for the price and will be finding a private cleaner in future. read more

Price was not clear. Cleaners were not thorough for the requested services added that was paid for.

I tried different maid services in los Ángeles área and the were frankly way overpriced for the quality off their work. Wave House has been fantastic. They are Professional, on time do a thorough job and are very reasonably Price. I ask for the organization service and the Inside fridge. My fridge looks like new. I recomend them for a housekeeping service. read more

Wave House Cleaning - In love with my clean fridge. - Home Cleaning Near Me

I was fooled by the high rating Wave has on Yelp, but I did not have a good experience with them -- TWICE. For my first cleaning, they insisted on charging me for a "deep cleaning," even though I didn't feel it was necessary. (My place had been cleaned recently by my previous housekeeper, and I was simply looking to switch to a new service.) Nonetheless, that is their policy, so I agreed, and even paid them extra to have my window blinds cleaned. The so-called "deep cleaning" missed several obvious areas, leaving behind visible dust and dirt in corners and other spots. The blinds I paid extra to have cleaned were completely untouched, and still very dusty. Plus, the housekeeper broke my toaster oven, which is just irritating. I notified Wave of my issues, sent photos and asked if they would kindly refund me the fee I'd paid for the blinds. They apologized, and offered me a second complimentary cleaning, in lieu of refunding me for the blinds. Since so many other aspects of the cleaning were also unsatisfactory, I agreed to their generous offer. For the second cleaning, my appointment was for 8am. They do warn you that they reserve an hour window for arrival. However, 8am came and went, and then so did 9am. They didn't show up until about 9:30am, making me late for work. The second cleaning was equally unsatisfactory. Just straight up sloppy, where I could take a Swiffer pad and wipe up dust on my floor that was in plain sight. And, my blinds were *still* left dirty! read more

I hired Wave to clean my newly rented, empty one-bedroom apartment prior to my move-in date, based on good Yelp reviews. I was ultimately disappointed with the cleaning services, but thankfully Wave's customer service is awesome. The owner, Daniela, kindly worked with me to resolve the problem. I appreciate that she operates her business with integrity & care... That really makes Wave stand out among the rest. read more

It was a breeze to book the appointment and the communication with them was always excellent. The team arrived to my apartment and were extremely diligent and kind they had all the cleaning supplies and vacuum and they asked me to showed them around the house. That was nice from them. They really took the grease from my kitchen and they left my bath spotless. After the cleaning they asked me to review the cleaning. They got my 5 stars review. Thanks guys for your hard effort. I would definitely recommend them and use them as my recurrent cleaning service. read more

This company is outstanding. The service was so easy and rapid with online booking. Then, Karla and Margarita, the women who cleaned my house, come and perform an outstanding job. The way I clean my house... the way I want my house cleaned. Words can't describe how amazing the crew was. I highly recommend this company and the women who did such an incredible job. I forgot to mention that I could not stop saying wow every time I look at how incredible their work is. I've never been so "wowed" with cleaning. Thank you! read more

I've never got a service response that quick, they answer almost inmediatly. Great customer service. They do a fantastic job, and the prices are extremely low compared with the excellent service they provide. They are very professional. Totally recommended read more

Okay, so after leaving this review with Yelp and with the internal review with Wave House, I was called the next day and was offered a follow up clean to take care of the aforementioned issues. Wow, what a world of difference! The refrigerator (which had a huge spot I missed in the previous review) and the microwave were spotless, the counters and interiors were clean, and the bathtub and grout were finally white again! If they had done this from the beginning I would've probably put 4.5/5 stars, but as it is it earns a 4 because really it should've only taken one visit to get the place this clean. read more