Price way lower than BMW dealer, car now performing perfectly and excellent communication. Don't…read morethink twice about using them.

Came here to get our front bumper repainted. Joey is absolutely amazing. The communication…read moreregarding the quote, questions, everything was superb. The car was done on time, maybe even a day early. When I tell you, the work done on the car was phenomenal, that is an understatement. I was grinning her to ear when I saw how everything looked. They even tell you upfront before you arrive that there is a credit card fee just in case you want to pick up cash. Joey is phenomenal and I would happily return here if my car needs the body shop

I can't recommend Mavis enough! Saal and Brian truly went above and beyond to help me. While I was…read morethere getting two new tires, they caught a major mistake that another shop had made by installing the wrong size tires on the front of my vehicle. Because of their attention to detail, I was able to go back to the dealership and have the issue corrected at no cost. I honestly would have never known if they hadn't caught it! Everyone was incredibly friendly, honest, and welcoming from the moment I walked in. As a woman, it can sometimes feel intimidating going to a mechanic because you worry about being taken advantage of, but I never felt that way here. They treated me with respect, explained everything clearly, and genuinely looked out for my best interest. It's hard to find people you can trust with your vehicle, but I absolutely trust this team. They've earned a customer for life, and I'll only be coming here from now on. Thank you, Saal and Brian, for your honesty and exceptional service!

I went to Mavis to have 4 new tires installed. When I gave my keys to the man, I asked him NOT to…read morereset my mirrors, seat position, radio stations etc. The power fight was on. How dare a woman tell him not to adjust things! He started arguing with me, claiming that his chest would be up against the steering wheel, even though he and I were the same height and he only had 10' to move my vehicle. It was hilarious. I finally walked away and sat to begin my wait, knowing the kindergarten arguments he was making would be fueled by any response I made. The correct response to ANYONE asking that cabin settings NOT be changed is "No problem." When I left to go home, all my mirrors had been changed, my radio station changed... Guess he showed me. A day later, I felt I had paid more than I expected to pay. Sure enough, although the stem valves were included in my package, he charged me $10 per tire for stem valves, $40 extra. This guy just could NOT have a woman telling him what to do, so he stuck it to me. I drove back and was extremely gracious, asking him if a mistake had been made, pointing out what was included in my package then the $40 extra I was charged. He carefully scanned the invoice and finally said, "Yes. It was a mistake." I replied that everybody makes mistakes, knowing this guy wanted me to know he was the boss and I had no right to tell him what to do. There was another employee witnessing this exchange. I wonder if he was a superior of the employee who was so hell - bent on screwing me because I dared to instruct him to leave my cabin settings untouched. If you are a woman, beware, stand up for yourself, then carefully check your invoice for "mistakes" and over charges. Better yet, go elsewhere. I am hoping the wheels and tires were installed properly and that this man's insecurity does not put me in danger. Can't be sure.

Listen. LISTEN. If you are considering hiring this "mobile mechanic," please pause, take a deep…read morebreath, and maybe lie down, because what I'm about to describe is not for the faint of heart. This man rolled up to my driveway in a van that looked like it had already lost a fight with a tornado, a raccoon, and possibly its own sense of self-worth. He hopped out, spilled an entire soda, and said, "Don't worry, that happens." Sir. SIR. Why is that your greeting?? He opened my hood, nodded like he was understanding the secrets of the universe, then poked a totally random part and said, "Yep, that's your problem." When I asked what the problem was, he said and I quote, "Mechanic stuff." Thirty minutes later my car was making a new sound I can only describe as "haunted dishwasher screaming into the void." I asked him if that was normal and he said, "Cars make noises." Then he charged me an amount of money so offensive I think it might be a hate crime against my bank account. He drove away. My car died. In the same moment. Like they were spiritually connected and my car couldn't continue living after witnessing whatever he did to it. If you hire this man, may the automotive gods have mercy on your soul because he WILL NOT. i would give zero stars but, Yelp refuses to let me express the true depth of my suffering.

Basically we were side swiped. I put out a project on yelp asking for a mechanic. Dave messaged me…read moreand said he would come out that night to take a look. Hours go by and he never showed. Finally that morning he came by. Told us the issues and told us what parts to get. We paid him $250 to buy the parts and $200 in labor. Not only did he get junked parts but none of them were good. I asked him to at least refund us for the money we paid in the parts. So he stopped responding. DO NOT USE THIS MECHANIC. He took our car parts and sold them for cash and our car still isn't running. We've had to have another mechanic take a look and begin to work on the car. This was a very unpleasant experience I wish on no one.

I'm very impressed. After being disappointed in the area with mechanics, Greenwood did not…read moredisappoint! It's the first time in years (since my Philly guy retired in 2020) that I've driven away feeling good about the bill I just paid. I got my car back quickly too, dropped it off yesterday, picked it up today! Friendly, efficient, and was worth it!

Ken and the team at Greenwood Auto always provide great service with a smile! After moving to the…read morearea 2 years ago, it was such a relief to find a shop that was honest, organized, and fit my budget. This shop continues to be a blessing. Many thanks Greenwood Auto Specialists!

I've been taking my cars to Tom Sawyer for years. Great mechanics, great communication, great…read moreservice and great prices. I highly recommend them.

Price was fair. Communication was good. Service was friendly. Timing was as promised. I will go…read moreback.

The service is OK. Depending on what you get, you may have to wait. They communicated with me on…read morewhat could happen when i.got a wheel alignment and they communicated the price range. I haven't had an issue the times I've gone. I'll go back.

I took my vehicle there for brake fluid and coolant fluid change…read more I had appointment for 9am and didn't get out of there until after 12noon. I was not pleased with the service, coolant system was not completed, Coolant system was not properly filled, could have damaged the engine block or cylinder head, could have resulted in major engine repairs. Also the location manager had a don't give a darn attitude. I would not recommend having your automobile serviced at Abington Firestone on 1400 block of Old York Road. First time and last time visiting that poor customer service center.

Used car shopping is generally a 3-star experience at best. Seriously, though, this shop made the…read moreexperience absolutely delightful. The owner is obviously a hard working guy who loves what he does. He's knowledgeable, friendly, and not sleazy like so many other used car sales persons. He talked to me the same way he talked to my boyfriend, a total plus as a person who feels like I am at risk of being taken advantage of simply by being a woman at an auto shop. My boyfriend was looking for a used Subaru. Unfortunately, the car he'd seen online had sold, but a similar one had just arrived at the lot. The owner told us that car wasn't yet for sale because it needed some work. He detailed the issues which he had identified and planned to fix that week, but let us look at the car and even take it for a test drive. He told us that, after the repairs, the car would be listed at a very reasonable price. We put down a small (refundable) deposit and came back about 5 days later to pick up the car. The work he had specified had all been completed, as well as a new inspection and emissions. He included a 6 month warranty. He apologetically explained that a parts delay during repairs had prevented him from washing the car and topping it off with gas, and gave my boyfriend some cash to fill up -- seriously, how nice is that?!

Very pleased with the price and the service I get here, I have been back many times and the owner…read moreis very reasonable and fair. I think they are as fast as any repair place, much faster than the dealership. I take both my vehicles here for inspections oil changes and routine maintenance.

I'll start this review by saying that in my opinion Willow Grove Auto is THE BEST automotive…read morerepair/maintenance location in this area by FAR! For years my boyfriend, mom and I had been taking our cars to places like Pep Boys. Where the service was average, the cost was pretty steep, and well, it's overall just very impersonal. Half the time I felt like there would be a major problem WITH my car AFTER taking it to them for something routine. Luckily, about 8 years ago we found Willow Grove Auto. And I can never imagine taking our vehicles to anyone else now. First off, its a family run business located right by the Willow Grove Mall. The owner Bernie is a great guy who clearly prides himself on giving customers excellent care, fantastic customer service, and the best price he can give you. In fact, there are always deals or specials, like coupons for inspection, etc. The mechanics there are AMAZING. They are VERY experienced and are great at both older cars (like mine which is a 99 Plymouth Voyager) or newer vehicles. So many times I have described a problem over the phone or when dropping off the car and before they even look at it, they have a good idea of what the problem may be, and what I can expect to pay. They are also excellent at figuring out more complicated issues. I've run into some pretty odd issues with my van after a car accident and they do everything to take care of the problem at a very reasonable price. There's been many times when we have needed help in an emergency. For example, we got a flat tire while leaving for a vacation. We dropped by and they were able to fix it within a half hour so we could get on our way. Growing up I always heard things like "you can't trust mechanics". Or since I am a girl "Make sure you bring a man with you when taking your car in". LOL These statements are just RIDICULOUS when it comes to Willow Grove Auto and do not even SLIGHTLY apply. They do EVERYTHING they can to give you a fair price, an honest evaluation. I can't tell you how many times they have talked to me and explained EXACTLY what they were going to do so I wasn't in the dark. They are always upfront and honest. If they recommend something, it means you need it. These guys aren't gonna go and sell you new tires just to make money if you don't need them. But they WILL do everything they can to keep your vehicle up and running smoothly and safely. And finally, they make the experience simple and pleasant. Everyone is friendly. They take the time to get to know their customers and familiarize themselves with your needs. I'm often surprised by how much they remember without even looking up the details in the system! They also know money is tight for me, so they ALWAYS call with an estimate before doing anything major to the vehicle. I could go on and on about how great they are but rather than do that, I urge you to take your vehicle to them just once. Because I have a feeling that after one visit, you will never want to go anywhere else again. Thank you to everyone there for being so great!

I had heard good things about the place, but when I took my car in for inspection they went ahead…read moreand did an oil change without consulting me. The oil (synthetic) and filter they replaced had less than 300 miles on it.