I WOULD GIVE LESS STARS IF POSSIBLE. I have been a long term customer of Stan Gelber. They did a…read morewhole house central AC unit and a couple of split units for me. I have also recommended them to several other people for whole house installations. When Stan ran the company it was fantastic. The company has now been bought out by SERVICE EXPERTS. They are a TERRIBLE company. I have scheduled 8 appointments to fix my AC that they installed and is still under warranty and they either can't fix it or simply don't show up. John that was running the UNIONDALE office is a pathological liar and as of 4/28/26 he is fired and the UNIONDALE office has closed. All work is supposedly being handled by FLANDERS SERVICE EXPERTS in HAMPTON BAYS. This location is just as terrible. All customer service is handled by the TEXAS office. CHRIS ANDREWS is the head pathological liar at that location. No matter what he tells you DO NOT believe it. He tells you he will give you his cell # but it's worthless because he will not answer the phone or text back. It seems if the whole SERVICE experts business model is a scam, they are trying to sell maintenance contracts that they have no intention of honoring. DO YOURSELF A FAVOR AND STAY FAR AWAY FROM THIS COMPANY, THEY ARE TERRIBLE JUST READ ALL THE OTHER CURRENT REVIEWS!!

I had an unpleasant interaction with Marie today and figured I'd write a quick review while looking…read morefor a solution to my problem. My oil burner stopped working when a leak in the plumbing from a bathroom drenched the controller unit for oil burner, I took care of the leak and booked an appointment online for 4 pm on Friday. At 3:15 pm, Marie called and explained that they were overbooked and wouldn't be there till Monday. It would be an all day appointment and I would have to be there.. I told her that wouldn't work for me and I wouldn't pay the 180 deposit to have them show up until I attempted to find someone who can address the issue immediately. I also mentioned that when Flanders installed the unit two years ago that the sales guy stepped through my ceiling when surveying the attic. He assured me that it would be corrected. It's been two years, and despite several phone calls nothing was ever done about the damage. My overall evaluation is that they charge top dollar for mediocre service. My heating system, AC system, and heat pump unit all have done the job fine since installation. But.. they are not customer oriented. I see their overal rating of 2.3 is pretty mediocre. I think based upon my experience, that's right on the money!!

Needed a whole new hybrid unit, inside and outside. John was exceptional. The old unit left in the…read morecondo was horrible and there were so many things wrong that we didn't realize until it finally stopped working. John, James and Kyle went above and beyond the original scope of the work to do a proper install. Needless to say we now have an amazing unit done correctly. He and his crew are meticulous, neat (cleanup looks like no one was working there) and his recommendations were spot on. A real pleasure to have found him. Hopefully I won't need his services in the future but if I do he'll be my first call. Thanks again.

Kyle Called back immediately, was here in 15 minutes. Knew exactly what to do and was right. I…read morehighly recommend.

Anthony was very personable, professional and skilled doing my contractual routine maintenance of…read moremy house boiler. He also replaced my return air vent filters. LFD

Hello everyone! I first have to apologize because this review is soooo long overdue. I first met…read moreFrank from Hamptons air this past February while in the midst of a kitchen renovation. He was called in by my contractor because we needed to move some Freon lines and some duct work as well. (Note, I will note that spring I want at the time looking to do my ac system, I have been researching and getting process the last couple of years because I knew that I should get this system replaced since my old system was 22 years old. I didn't want to be caught with a broken system needing to be replaced at the wrong time) When Frank came, I was impressed by his friendly calm and assuring demeanor. He looked at what needed to be done and then gave me some great suggestions and options. I could move the Freon lines which would've been costly due to the Freon removal and replacement, and then who knows in a year or 2, I will probably replace my systems. I saw that as a good option but felt that I was just throwing away money. He then introduced more to their systems that they offer. He told me that he would work up a great price for me on new ac/heat pump systems and we will discuss what to do and pricing. I was glad to go this route because that was the route I was looking to go since my home has solar as well. These units require no oil. I kept my burner and hot water system since they are working fine, but that is all I have that used oil. Once they go, then I will switch that over as well. Frank came back to me with 2 options of units, I decided to go with the very fine, beautiful and efficient Mitsubishi units! Frank educated me on these units and their high efficiency and capabilities to heat and cool, even at extreme cold conditions, which is importantly with these heat pumps. I felt very confident with what he was showing me and his price point. Also, he said if I chose, I could get 0% financing fit 24 months through Synchrony which I was very excited about as well. I had the money to pay for the 2 units but I really want to leave my money in my investments and let them grow to help offset the costs even more. Also the rebate from PSEG was adding as well, and we even will get off on out taxes. We agreed and the job started. Now let me tell you, Frank was amazing but the crew and the company are even more amazing. How? I had a crew here for 2 woks doing my install. They installed 2 high efficiency Mitsubishi units on the side of my house that are do impressive when people see them. They excuse power! They installed new duct work in the attic to replace my 22 year old duct s (which Frank said wasn't needed as of yet but highly recommended to do more while they are there working). They installed a humidifier, ran additional ducts to my basement, set all my nest thermostats which I had already (they offer these to you as well) . Each day I would get a notification by text and email of the crew that is coming to my house with the Foreman in charge. I knew who was going to be there each day and when they would arrive. What service!!! The guys busted their butts at my home for 2 weeks up and down stairs, ladders, into the attack, removing my old system (after they installed the new one) so I was never without heat. Mike and the crew were fantastic! Frank came by with a follow up and we have been in communication. Frank and Hamptons Air really do care about their customers. They treat you as their only customer with a very high priority. I highly recommend Hamptons Air Heating and Air Conditioning!

After getting 3 bids to replace and update our HVAC system, we chose Affordable. As we fine tuned…read morethe bid, Allison in the office quickly responded in writing, revising the bid. Funny, we are still waiting for the other 2 firms to return our calls. Also, their bid was affordable. The staff, on the day confirmed, arrived on time, laid out floor coverings and immediately went to work removing the old system and installing the new to include installing a Honeywell Programmable Thermostat. And, upon completion, they swept clean the entire area. Now, after a few weeks, all is working well and we are extremely satisfied.

Affordable Air Conditioning is the beginning of your worst nightmare. You know why? Their original…read moreestimate was wrong and when we took it to the next A/C vendor and assumed it was right, we ended up finding out that their estimate and assessment were way off. Use KS Mechanical Services over Affordable Air Conditioning. You will find a much happier and pleasing group of people to work with.

We needed both out central air units replaced. This was a large job. Kyle was awesome. He was…read moreprompt and professional. He went over our options and walked us through the process of upgrading our entire system. His crew was courteous and diligent. I highly recommend Absolute Zero .

Kyle was amazing! With a heatwave looming he diagnosed the issue over the phone, showed up the same…read moreday and fixed it then and there. No fuss, no trying to sell us a membership or maintenance plan. Just honest fair service and an absolute pleasure to work with. Highly recommend for anyone in need of AC services.

Another awesome job done by Monday at MZ plumbing. Today he installed a new faucet for our kitchen…read moresink. Awesome!

My experience:…read more Waited all day for someone to provide estimate. No one showed up due to incorrect address (Company Fault) Company said they called when they never called (Lied) I followed up throughout the day to confirm address and to confirm someone will be arriving.

fantastice service had my airconditioner replaced in days, when it was 100 dedegrees out. can't…read moresay enough about the sparrow team.

On a cold late fall day, our heat failed and we watched the thermostat plunge as we bundled up…read moreinside the house. Remembering that Sparrow put our system in a few years ago, we called. Two hours later Mr Sparrow himself was on our doorstep and in minutes he diagnosed and fixed the problem. Not only but he returned a couple hours later to check to make sure it was working and to replace the old air filter. We could not be more grateful!